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All 100 Punta Cana hotels

Hotel Riu Palace Punta Cana

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
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Ranked #52 of 100 hotels in Punta Cana
A recent review
5 of 5 stars Reviewed November 18, 2007
swimkings east brunswick,nj
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2,767 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (528)
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There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
New Jersey
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 19, 2007

The hotel lobby, the beach and the entrance were impressive, and the employees were nice, but that's were it ends. The food is barely edible: resturants are terrible, the buffet is better but you'll want for something decent to eat after 2-3 days. The rooms omit a horrible moldy odor, that can't be healthy, but you do get used to... More

Was this review helpful? Yes 9
east brunswick,nj
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 18, 2007

Don't believe the negative reviews - everyone has their horror vacation stories - I did not hear a negative comment while we were there. Transfer and check-in were effortless. Rossemarie behind the desk was a great help. She spoke excellent English (grew up in Boston). We were able to upgrade our room from garden view to courtyard view after one... More

Was this review helpful? Yes 13
Luton beds
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 16, 2007

A pretty superb hotel. Just arrived back after two weeks in the sun (and a little Dom Rep rain!!) and had a great time. Like any hotel there are always things that you can fault , but i guess that this place there are not that many. Sure, the humidity does make your clothes feel a littel damp, but a... More

Was this review helpful? Yes 9
Cape May N.J.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 10, 2007

A Trip Advisor Member, Cape May N.J. Date, November 10,2007 This is our eighth trip to the Dominican Republic but our first to this resort. We arrived around 11:30 AM. The lobby which is huge was air conditioned and is a spectacular view. Check in was smooth and quick. Our rooms were ready. Who ever complains about unfriendly help must... More

Was this review helpful? Yes 17
Finger Lakes, NYS
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed November 7, 2007

In April 2007, my husband and I stayed at the RIU Palace in Punta Cana which we have renamed Puka Kaka. On my third day of vacation at the RIU Palace, I was rushed by ambulance to the hospital where I spent the next two days - diagnosis FOOD POISONING. I am a very picky eatter and never would have... More

Was this review helpful? Yes 7
Toronto ,Ont.Canada
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 7, 2007

I agree with the negative reviews . Some warmth is missing here. The "grandiose" lobby is full of Kitsch .Did they not have an architect??? Front desk staff not friendly. Main dining room o.k.,lots of variety . No local specialties. Good desserts. Paper napkins for lunch. Wines awful.Waiters more helpful when tipped ahead of time. Beach restaurant (breakfast , lunch)... More

Was this review helpful? Yes 5
19 reviews 19 reviews
14 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed October 29, 2007

I stayed at this resort Oct 21-27 with my wife , on arrival we were given a room that was overlooking the cortyard except all we could see was the roof of the main restaurant.The room also had a strong odour so we asked to switch rooms ,the desk said it was a 35 dollar charge but I flashed some... More

Was this review helpful? Yes 8
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 29, 2007

I am a Travel Agent and this is my 7th stay in Punta Cana. This property is by no means a 4* Gogo Worldwide Vacations, nor a 6 Golden Apple. Yes, the lobby will WOW you, but the rest will not. I don't want to be a whiner here because I don't like to read reviews of that nature. Nobody... More

Was this review helpful? Yes 10
London UK
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 29, 2007

on the surface the hotel looked ok. offered all the promised amenities. but when you book an all inclusive which is supposed to be 5* , you expect your food and service to be a MUCH higher quality. I woudl say this is on the level of a 3* resort. the grounds are beautiful as is the beach. but the... More

Was this review helpful? Yes 8
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 26, 2007

This was supposed to be my honeymoon and the palace resort told me that they would treat us like gold. The first thing they did wrong was when they did not pick us up at the airport and we had to find transportation to the resort. After we get to the resort the bell hops were preoccupied with talking to... More

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana

2,827 photos of this hotel

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Pool/beach area (640)
Hotel & grounds (650)
Room/suite (252)
View from room (115)
Dining (130)
Videos (2)
Bathroom (33)
Family/play areas (21)
Other (838)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (141)
Amenities (35)
Beach (11)
Junior Suite (22)
Junior Suite Superior (5)
Pool (7)
Restaurants and Bars (23)
Round infinity pool (2)
The Hotel (36)

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Other (6)


Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#42 Luxury Hotel in Punta Cana #43 Romantic Hotel in Punta Cana #44 Top resorts Hotel in Punta Cana #45 Family Hotel in Punta Cana #46 On the Beach Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??ey * 30 km / 19 miles from Punta Cana Int???l. Airport ... more   less 
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