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Hotel Riu Palace Punta Cana

4.0 of 5 Playa de Arena Gorda, Punta Cana, Dominican Republic
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#51 of 100 Hotels in Punta Cana
2,882 Reviews 4 of 5 stars
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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2,882 reviews from our community

Traveler rating
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    427
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    179
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (564)
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English first
Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Riu palace hotel is a lovely place to stay, this was my second time visiting the staff were just as friendly as the first time. I would however like to warn any females going to this hotel to be careful of the men in the animation team, they are very friendly but they want your money, they will ask... More

Was this review helpful? Yes 1
Springfield, Massachusetts
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was my first time in Punta Cana. I stayed here for 5 days for a wedding. We were a party of about 20. Check in was smooth and quick, we were provided with actual keys for our room and lock safe. Room: we had a junior suite. The AC was on upon arrival which was wonderful. The room had... More

Was this review helpful? Yes 1
Middletown, Delaware
1 review
4 of 5 stars Reviewed 2 days ago NEW

My mom and sister went last week for a ladies getaway...the first room was way too musty so Franklin at the front desk moved us to a different room with a smile on his face--really, everyone at the resort aimed to please, It was such a pleasure to be accommodated so easily and pleasantly! Main buffet was our favorite for... More

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Frankfort, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel was a little older, but nice and clean. Staff was very nice and developed a professional relationship with their guest. Language was a small barrier. Most knew a little English. Drinks were wonderful with a variety of food. Had a little trouble with time and how long each excursion would take and how long you would actually be gone.... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

When you first arrive you are struck by the grandeur of the hotel however it goes downhill when you get to your room. The rooms are tired looking and are nothing more than average. Also they smell strongly of damp which never goes away and actually came home with us on our clothes and cases. The hotel on a closer... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

everything very fine, but they should give more information about medical service nearby. the hotel doctor wanted to send us far away to a hospital were they don't speak languages and the representative told us about Centro Medico Punta Cana 5 minutes away. there everything was great, very friendly, international dpt helping with everything

Was this review helpful? Yes 4
Simi Valley, California, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

Traveled the first week of August 2014- when our 4 kids were on simmer break (15-24 yrs old)! We had an amazing time there! The hotel was clean, friendly, fun and in our eyes.... beautiful! The staff was so nice! The food was excellent. The pool was clean with music and drinks flowing. The beach is a short walk... like... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Only go here if fit and healthy. Lifts not worked for half the time we have been here. Had to go through someones wedding meal and speeches yesterday as this was our only access back to the room on 4th floor. Went on a trip this morning and could not have beach tiwels this afternoon and there are 4 of... More

Was this review helpful? Yes 1
Cordova, Tennessee
Contributor
18 reviews 18 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from the RIU Palace in Punta Cana where we were treated as royalty in a Palace. I was somewhat apprehensive after reading some of the negative reviews. We found nothing but a beautiful beach, excellent service, a beautiful room and great food. We were not pleased with the first room they gave us as the view was of... More

Was this review helpful? Yes 5
Medfield, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The smell of mildew is horrible but we finally adapted to it. I asked other guests and they said all rooms smell like that. Room was beautiful but some things didnt work like the a/c was not functioning to full capacity and the phone didnt work. But the turned the ceiling fan up full and that was ok, and replaced... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana

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Pool/beach area (642)
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Amenities (35)
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Beach (11)
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Junior Suite (22)
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Junior Suite Superior (5)
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Pool (7)
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Restaurants and Bars (23)
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Round infinity pool (2)
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The Hotel (36)

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