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Hotel Riu Palace Punta Cana

4.0 of 5 Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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3,175 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is my 5th all-inclusive resort, and I would describe it as decent/average. My husband and I went down with another couple and we had a great time, but I'm not sure that's a reflection of the hotel per se. We arrived second and when we asked the front desk to locate our friend's room number, they claimed they did... More 

Was this review helpful? Yes 2
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Over all we had a very nice week stay. The food in the main dining room was very good for each meal time and had a somewhat varied menu for each day. Wait staff was attentive and efficient. We tried two of the five themed restaurants and were somewhat disappointed with both. At the steak house both the steak dinner... More 

Was this review helpful? Yes 2
Kokomo, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at Riu Palace February 10 to February 16. I had booked for Riu Macao and had done extensive research in picking it, however, when we arrived we were told that we had been given a free upgrade to the Riu Palace. That was fine but it led me to believe that Riu may be overbooking and then transferring to... More 

Was this review helpful? Yes 1
Pilar de la Horadada, Spain
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at the Bavaro the same time last year so decided to give this hotel a try. Impressive public areas but outdated bedrooms, although clean. I took a stand alone air freshener which did the trick with taking away the damp smell. There is not a light in the sitting area which is odd. It means... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Just returned from Riu Palace PC. Flights going and coming with Sunwing were both delayed on departure and arrival. Arrived at resort, had reserved a superior junior suite (absolutely no difference from the junior suite inside the room). I would have assumed the location in the resort made the difference re: superior, but no. Had to negotiate/$$ to get a... More 

Was this review helpful? Yes 2
Milton, Delaware, United States
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Another couple, my husband and I returned last night after spending a week at this Riu.Feb 16th -Feb. 22.Full and honest report. PROS: The staff was great. Friendly and helpful. At least this past week the Wifi worked well. Our room was 1034 on the first floor. This was one floor up not the ground floor. We backed up to... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 4 days ago NEW

Meals in buffet ok. Steak restaurant ok, but lobster alternative to steak absolutely inedible. Pool nice but try getting a sunbed after 9am! Impossible as all reserved. Beach lovely but again no sunbeds after 9am as all have towels on them. Pool after lunch, becomes something like a middle aged spring break. Loud, rowdy, booze fuelled. Rooms a little damp,... More 

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Colfax, Wisconsin
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This Hotel was grand in every sense of the word. It is very large. The lobby is decorated with statues, paintings all in the design of a palace with large chandelliers and stained glass windows. The food was plentiful everything you could imagine. There were some restaurants you had to make reservations for, they filled up fast if you were... More 

Was this review helpful? Yes 5
Oakville, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back from a one week trip to this great hotel, beach and destination. Everything was as expected and shown on travel site. The actual property is stunning, the food offers something for everyone, the beach could not be better. Whether hanging out by the pool or the beach it was an ideal place. The service and staff really care... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We visited December 2014. While we both suffered from stomach upset while we were at the resort. Within a couple days of our return I became extremely unwell. I saw the doctor immediately and test showed I had campylobacter coli. We were not the only ones on the resort who were ill. We met numerous people who were also sick... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#39 Spa Hotel in Punta Cana
#43 Luxury Hotel in Punta Cana
#43 Romantic Hotel in Punta Cana
#45 Family Hotel in Punta Cana
#46 Top resorts Hotel in Punta Cana
#50 On the Beach Hotel in Punta Cana

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