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Hotel Riu Palace Punta Cana

4.0 of 5 Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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3,180 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Basildon, United Kingdom
13 reviews 13 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arrived at the Riu Palace late afternoon and first impressions of the hotel and gardens was excellent and this carried into the reception. Check in was very quick and the staff couldn't do enough for you. Once we arrived at the room yet again was very impressed and was spotlessly clean and well presented and the bags arrived promptly. Having... More 

Was this review helpful? Yes 4
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was my first time in Punta Cana, and first time at an all-inclusive hotel. I really loved the experience. The room was cleaned well and the bedding was very comfortable. The drinks were amazing and the food was good. The look of the actual hotel building itself was a site to see. It was almost like staying at a... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My girlfriend booked us at this hotel for a combined birthday trip. The property shares four different hotels that meet at one point. It has its own shops and club for nightlife, it's own private beach and a host of other amenities that include a gym, several bars and restaurants. Of course we did the all-inclusive package, I always recommend... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is my 5th all-inclusive resort, and I would describe it as decent/average. My husband and I went down with another couple and we had a great time, but I'm not sure that's a reflection of the hotel per se. We arrived second and when we asked the front desk to locate our friend's room number, they claimed they did... More 

Was this review helpful? Yes 4
Chicago, Illinois
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Over all we had a very nice week stay. The food in the main dining room was very good for each meal time and had a somewhat varied menu for each day. Wait staff was attentive and efficient. We tried two of the five themed restaurants and were somewhat disappointed with both. At the steak house both the steak dinner... More 

Was this review helpful? Yes 3
Kokomo, Indiana
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at Riu Palace February 10 to February 16. I had booked for Riu Macao and had done extensive research in picking it, however, when we arrived we were told that we had been given a free upgrade to the Riu Palace. That was fine but it led me to believe that Riu may be overbooking and then transferring to... More 

Was this review helpful? Yes 2
Pilar de la Horadada, Spain
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Bavaro the same time last year so decided to give this hotel a try. Impressive public areas but outdated bedrooms, although clean. I took a stand alone air freshener which did the trick with taking away the damp smell. There is not a light in the sitting area which is odd. It means... More 

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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just returned from Riu Palace PC. Flights going and coming with Sunwing were both delayed on departure and arrival. Arrived at resort, had reserved a superior junior suite (absolutely no difference from the junior suite inside the room). I would have assumed the location in the resort made the difference re: superior, but no. Had to negotiate/$$ to get a... More 

Was this review helpful? Yes 3
Milton, Delaware, United States
18 reviews 18 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Another couple, my husband and I returned last night after spending a week at this Riu.Feb 16th -Feb. 22.Full and honest report. PROS: The staff was great. Friendly and helpful. At least this past week the Wifi worked well. Our room was 1034 on the first floor. This was one floor up not the ground floor. We backed up to... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 6 days ago NEW

Meals in buffet ok. Steak restaurant ok, but lobster alternative to steak absolutely inedible. Pool nice but try getting a sunbed after 9am! Impossible as all reserved. Beach lovely but again no sunbeds after 9am as all have towels on them. Pool after lunch, becomes something like a middle aged spring break. Loud, rowdy, booze fuelled. Rooms a little damp,... More 

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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#39 Spa Hotel in Punta Cana
#43 Romantic Hotel in Punta Cana
#43 Luxury Hotel in Punta Cana
#45 Family Hotel in Punta Cana
#46 Top resorts Hotel in Punta Cana
#50 On the Beach Hotel in Punta Cana

3,166 photos of this hotel

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Bathroom (42)
Hotel & grounds (773)
Pool/beach area (776)
Room/suite (290)
Dining (169)
View from room (132)
Family/play areas (33)
Business center/function rooms (10)
Videos (2)
Other (780)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (141)
Amenities (35)
Beach (11)
Junior Suite (22)
Junior Suite Superior (5)
Pool (7)
Restaurants and Bars (23)
Round infinity pool (2)
The Hotel (36)

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Hotel & grounds (2)
Room/suite (1)
Other (15)
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