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Hotel Riu Palace Punta Cana

4.0 of 5 Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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2,986 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Long Island, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Five days and four nights was more than enough at this resort. First expect to pay $10 PP entry fee into the Punta Cana Airport, we inquired about this fee and was told its a visitors entrance fee????? The Resort is about 30 min from the Airport, the baggage handlers reach for your bags like they own them, be strong... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This is our second time visiting Punta Cana. Our first experience was very good ( at Bavaro Princess) and we decided to try this 5 star resort now. Hotel looks very nice from the outside but as soon as you enter into lobby area you get different feeling. Inside hotel looks outdated and old It is a combination of too... More

Was this review helpful? Yes 1
Mississauga, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just returned from the Palace, and had yet another great time.. It was my second time visiting that resort and I will definitely be going back a third time.. The staff are always great.. Rooms were perfect... Our maid Ana was such a sweetheart, always had big smile on her face :) And as for the people complaining about some... More

Was this review helpful? Yes 6
Fredericksburg, Virginia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was my first experience at an "all inclusive" resort. Given the location and lack of knowledge of the area it worked for us, though I seriously doubt it was cost effective for us. I was very reluctant to book a reservation in this resort, for the reviews on it were quite varied. I think I have learned why, and... More

Was this review helpful? Yes 5
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I have just returned from 10 nights at the Riu Palace Punta Cana and had a great time. The room was ok ,it was nothing special but was clean and comfortable , the maid was very good and friendly and we had turn down service each evening . Fridge is restocked regularly and 4 optics on wall.... More

Was this review helpful? Yes 6
Key West, Florida, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This past weekend was the worst of my life! I came with my family to celebrate my son's birthday. That hotel so bad and nasty. The rooms smelly, mosquitos, cockroaches. Dirty linen and bathroom full of mold and grime. We woke without electricity !!! Very bad food. The food is full of flies and bees. My husband and I decided... More

Was this review helpful? Yes 4
Port Colborne
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

2014-10-29 to 2014-11-05 I took my wife on a special holiday to celebrate her birthday at the Riu Palace Punta Cana in the Dominican Republic.. My wife and I have just returned from this beautiful resort located about 25 minutes from the Punta Cana airport. I believe the resort was built around 2006 and is showing it's age, but it... More

Was this review helpful? Yes 7
Chicago, Illinois
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A group of 21 family and friends stayed at this lovely all inclusive in 2014 for my wedding. I wanted to write a review focusing on the wedding, since their was a lack of such reviews when I was researching for my own RIU wedding. This was our second trip to a RIU hotel in Punta Cana, staying next door... More

Was this review helpful? Yes 8
New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

All I can say is if this hotel were in the United States, the Board of Health would close it down. I took pictures of the dirt and mold in the rooms, and plan on contacting someone about this. The food was terrible....flies and bees all over the food, coming out of the soda spouts. The cheese was stale, the... More

Was this review helpful? Yes 6
Lymington
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Food choice catered literally for everybody/ anybody's taste, from breakfast, lunch and dinner Location of hotel, right on beach is breath-taking. the staff are very friendly, if not too many but their service levels are high. When a member of staff is called Shaggi.com, you know the management have a good sense of humour The gardeners need a mention, as... More

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana

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