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Hotel Riu Palace Punta Cana

4.0 of 5 Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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3,046 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (596)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at this property 3 times and love it. As a travel professional I've toured and toyed at a lot of resorts. This is one of my favorites. Free wi-fi throughout the property is a plus. I've read the reviews and am surprised. I've had to change rooms before and never paid an up charge. However a change... More 

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Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Thinking about other resorts we have stayed at over the years. This one was the bottom of the barrel to us. The lobby was so gaudy looking. The staff was rude, sullen and picked who they wanted to socialize with. The entertainment staff was terrible!!! They even had enough nerve to try and sell us CDs of music-I think it... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed in this resort from 14 Nov 2014 to 21 Nov 2014. I enjoyed my stay. The food was good. Sea was with clear white sand and little rough. Evening Entertainments were not very good. Hotel lobby area was nice and good architecture.

Was this review helpful? Yes 1
Rochester, New York
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This property was beautiful. Rooms were nice and clean. Our first day the front desk called and asked if everything was alright and if we needed anything. Asked if we wanted a bottle of wine in our room and yes they brought one to us. We were there for a family wedding. Only spent one day at the beach which... More 

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I'd read a few reviews before we went and wasn't really sure what to expect, but when we arrived it all seemed ok...check-in was fine and our room didn't smell musty like I'd read on previous reviews. However it was a special holiday for me and my partner so I had emailed the hotel before we arrived to request a... More 

Was this review helpful? Yes 1
Winchester, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a really good experience. Decent food choices but would have preferred more options for lunch. You will have to make reservations for dinner if you want something other than the buffet but this was not a problem at all. Rooms were decent but the property layout doesn't leave many options for beach views from the room. This was okay... More 

Was this review helpful? Yes 6
Montreal, Canada
12 reviews 12 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were pleasantly surprised to see the size of the resort. Most resorts we stayed at in the past are really spread out and lots and lots of walking always involved. This resort is shaped like a "U" with a court yard in the middle. Everything you need is either in the front, i.e. restaurants, entertainment, bars or at the... More 

Was this review helpful? Yes 13
Oley, Pennsylvania
Top Contributor
50 reviews 50 reviews
13 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were a little hesitant to book through this resort based on inconsistent TA reviews – however, the reasonable price and recommendations from acquaintances who have been to this resort swayed us to take a chance on the Riu Palace Punta Cana. I jotted down some tips throughout our stay which will hopefully help other travelers. *If you have been... More 

Was this review helpful? Yes 23
Baltimore, Maryland
11 reviews 11 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A friend of mine visited here first in May and she had an great time, so I felt comfortable booking my trip for 6 days and 5 nights to the RIU palace Punta Cana. I should say up front, we loved our time here and would love to return. We booked our vacation via HotelBeds and added a transfer to... More 

Was this review helpful? Yes 10
Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Reasonable decor and hard working pleasant staff, could not make up for design flaws here. During our stay, hot water in the bedrooms was very intermittent, cold showers may be refreshing in the heat, but not everyday. When it rains however, despite the staff's best efforts, the vast tiled areas of the hotel become very slippery. Even with sensible footwear,... More 

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Palm trees(19)
  • Very nice(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Caribbean Online Mgt Corp., Expedia, TripOnline SA, Despegar.com, getaroom.com and Tingo so you can book your Hotel Riu Palace Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#38 Spa Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
#43 Romantic Hotel in Punta Cana
#44 Top resorts Hotel in Punta Cana
#45 Family Hotel in Punta Cana
#48 On the Beach Hotel in Punta Cana

3,056 photos of this hotel

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Pool/beach area (747)
Hotel & grounds (740)
Dining (163)
Room/suite (283)
View from room (128)
Bathroom (37)
Family/play areas (29)
Videos (2)
Business center/function rooms (10)
Other (759)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (141)
Amenities (35)
Beach (11)
Junior Suite (22)
Junior Suite Superior (5)
Pool (7)
Restaurants and Bars (23)
Round infinity pool (2)
The Hotel (36)

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All management photos (18)
Hotel & grounds (2)
Room/suite (1)
Other (15)
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