We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 100 Punta Cana hotels

Hotel Riu Palace Punta Cana

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
Hotel website
Hotel packages
Hotel deals
Hotel amenities
Special Offer
Up to $2000 Resort Credit
Save Saved
You added Hotel Riu Palace Punta Cana to your Saves list
Hotel Riu Palace Punta Cana
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #52 of 100 hotels in Punta Cana
A recent review
3 of 5 stars reviewed yesterday
Matt S Medina, Ohio
  • Overview
  • Reviews (2,779)
  • Photos (2,835)
  • Amenities
  • Q&A (1)
  • Room tips (533)
  • Location
  • More
Write a Review

2,779 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (533)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Medina, Ohio
1 review
3 of 5 stars Reviewed yesterday NEW

Decent food Decent service Rooms are a little tired and moldy. Drinks weren't bad but not great Entertainment was decent Beautiful lobby Beautiful beaches Very hard time making dinner reservations. Have such a small window Overall experience was a 6 out of 10

Was this review helpful? Yes
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

I can't believe this place even exists or that there are people in this world that would ever vacation here. My husband and I stayed here for 5 nights on recommendations from a travel agency(obviously they have never visited this place). Ok, here goes... -smelly, moldy rooms -Inedible food. So many health violations here. Food sitting out for hours in... More

Was this review helpful? Yes 2
Appleton, Wisconsin
1 review
2 of 5 stars Reviewed 2 days ago NEW

We had arrived in the later afternoon to the resort, which was beautiful and had an armed guard at the resorts entrance. After being welcomed by drinks and having our bags taken to our rooms, we went and unpacked, relaxed then decided to check out the resort before going for dinner. We arrived a little before the dinner so we... More

Was this review helpful? Yes 5
Tampa, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Good place, good service, people very nice and friendly, but not going back. The rooms were very clean but the pool wasn't. Also the food was good but it was the same all the time, cooked in the same way. Not enough variety and we found a couple of times that the seafood wasn't properly handle. We been at other... More

Was this review helpful? Yes 1
Brooklyn, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this resort for 9 nights and 10 days. There were many great things about this resorts and a few that me and my family were not pleased with. Pros: - Staff is on point. They should definitely get paid more for all the hard work and passion they put into their work. I think this was the... More

Was this review helpful? Yes 5
Wilmington, Delaware
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I returned yesterday from this resort and when our airline cancelled our plane I fretted that we may have to spend one more night in this resort!!! Our son is in a wheelchair and this resort was hard to get around for us. We had to roam through the kitchens to find the ramps to go downstairs or upstairs and... More

Was this review helpful? Yes 1
Frankfurt, Germany
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Since we've stepped off the plane, we found the company we booked with and were told to meet our representative the next day at 10am in the lobby (yes, he was on time and we booked some amazing excursions!!). That worked out perfectly. Once at the hotel, Wellington checked us in. Very friendly man, and since then we felt welcomed.... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Beautiful grounds, great service and friendly people. I wouldn't recommend it for children, but it's a great place for couples and single. Lot's of fun options for events. We did the dune buggy ride and had a blast!

Was this review helpful? Yes 2
Damascus, Maryland
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just returned from the Riu and not planning on returning. The layout of the hotel was lovely. Checking in was fast and easy. The bellman were superior helping with our bags and delivering them to our room. There were 3 of us in a Junior Suite Superior, sufficient size. However, I have never experienced such a foul, mildew smell in... More

Was this review helpful? Yes 5
Atlanta, Georgia
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Have you ever wanted to go somewhere that had everybody smiling at you and wanting you to smile back at them? Where everybody was so happy that they couldn’t have a single care and could drink all day, eat whenever they want, bask on the beach sand until they couldn’t imagine a day of responsibility and practically live in a... More

Was this review helpful? Yes 10
Owners: What's your side of the story?
If you own or manage Hotel Riu Palace Punta Cana, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Riu Palace Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Venere, Tingo, BookIt.com, Travelocity, Caribbean Online Mgt Corp., Hotels.com, Priceline, Otel and Agoda so you can book your Hotel Riu Palace Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana

2,835 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2689)
Pool/beach area (640)
Hotel & grounds (650)
Room/suite (252)
View from room (115)
Dining (130)
Videos (2)
Bathroom (33)
Family/play areas (21)
Other (846)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (141)
Amenities (35)
Beach (11)
Junior Suite (22)
Junior Suite Superior (5)
Pool (7)
Restaurants and Bars (23)
Round infinity pool (2)
The Hotel (36)

Management photos: Courtesy of the property manager

All management photos (6)
Other (6)


Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Casino Hotel in Punta Cana #42 Luxury Hotel in Punta Cana #43 Romantic Hotel in Punta Cana #44 Top resorts Hotel in Punta Cana #45 Family Hotel in Punta Cana #46 On the Beach Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??ey * 30 km / 19 miles from Punta Cana Int???l. Airport ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Riu Palace Punta Cana and other travelers.
1 question

See which rooms travelers prefer