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All 100 Punta Cana hotels

Hotel Riu Palace Punta Cana

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Ranked #52 of 100 hotels in Punta Cana
A recent review
3 of 5 stars reviewed 2 days ago
Neil P Henderson, Nevada
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2,740 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (520)
Date | Rating
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English first
Henderson, Nevada
1 review
3 of 5 stars Reviewed 2 days ago NEW

This vacation designation is not for handicapped wheelchair bound people period. Starting at the airport arrival, there are no Jet-ways at the airport for wheelchair people to de-plane. 4 people had to carry my wife off the aircraft down a portable stairway. Same thing on the way back home. Transport buses to the airport/hotel have no ramps to get you... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed June 28, to July 4, 2014. We had a very very good time, the beach, you and can sit or walk as far as you want, the staff came around about every 20 minutes with drinks or to get what you needed that was every day. The pool was just as nice, everything was always clean. The food was... More

Was this review helpful? Yes 5
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This has been one of the best holidays weve been on, it has been 5star all the way, from the hotel to the staff, to the excursions, the only thing i would complain about is the holiday wasnt long enough, we are just back from a fortnights holiday, could have been longer. The staff at the Riu are magnificent, they... More

Was this review helpful? Yes 8
Irmo, South Carolina, United States
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Entered hotel and everyone was great. Guys at counter friendly and helpful. Room very nice, but did feel a little damp at times. House keeping was great. Juana did a great job keeping me organized and clean. Every night someone came around to offer fresh towels and see if i needed anything. Not sure she knew English, bit nice anyway.... More

Was this review helpful? Yes 4
Boston, Massachusetts
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Okay, for those of you who r planning to visit or thinkin' about staying in on this hotel, the answer is NOOO!!! change ur mind as soon as possible, you'll regret it. Hotel is way too old, needs renovation for sure. it is jammed packed with tourists and kids and all and yuck! noisy and too many drunks and let's... More

Was this review helpful? Yes 1
Santa Fe, Argentina
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel highly recommended. In the place of Punta Cana beaches, food and beverage service on-site. Typical restaurants are high quality. Show good night. Worth the money difference regarding bamboo. Highly recommended for couples. Families with children, it may be the best choice bamboo.

Was this review helpful? Yes 1
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a bit ticked at all these negative reviews for Riu Palace, theft I can understand but complaining about only hearing Spanish music (you are in the Dominican, go vacation in your own country if you want to hear your music) and the walk to the beach is too far, come on! My husband and I stayed here for... More

Was this review helpful? Yes 9
Fort Mill, South Carolina
1 review
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

First off, bare with me in this review. It's going to be a little lengthy because I want to be very honest in my review of the whole experience. I, as well, went through and read tons of reviews on trip advisor about the Riu resort - both good & bad. I just got back yesterday and spent June 22nd... More

Was this review helpful? Yes 24
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good: food, location. Kudos to waiting and entertainment staff for excellent service. Not good: housekeeping staff. Room maids have no clue how to provide a normal supply of bathroom necessities. One day there were just one bath towel and no floor towel at all, some other day there were four bath towels. Same goes for toiletries such as hair conditioner,... More

Was this review helpful? Yes 1
gainesville, fl
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a beautiful time my family and I had at this Hotel. Very active, clean, happy place. The beaches are so nice, clean and inviting. Another hint - do not buy a palm frond hat if you plan to bring back to the states...will not go thru customs.

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana

2,827 photos of this hotel

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Room/suite (249)
Hotel & grounds (646)
Pool/beach area (637)
View from room (115)
Dining (130)
Videos (2)
Bathroom (33)
Family/play areas (21)
Other (826)

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All expert photos (141)
Restaurants and Bars (23)
The Hotel (36)
Pool (7)
Junior Suite Superior (5)
Junior Suite (22)
Beach (11)
Amenities (35)
Round infinity pool (2)

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All management photos (28)
Hotel & grounds (6)
Pool/beach area (3)
Dining (7)
Room/suite (3)
Other (9)


Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#34 Spa Hotel in Punta Cana #42 Luxury Hotel in Punta Cana #43 Romantic Hotel in Punta Cana #44 Top resorts Hotel in Punta Cana #45 Family Hotel in Punta Cana #46 On the Beach Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??ey * 30 km / 19 miles from Punta Cana Int???l. Airport ... more   less 
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