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All 101 Punta Cana hotels

Hotel Riu Palace Punta Cana

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Ranked #53 of 101 hotels in Punta Cana
A recent review
3 of 5 stars reviewed 2 days ago
Renee' M Lockport, New York
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2,829 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (552)
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Lockport, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

4th time in Punta Cana since 3/2013. This hotel falls a little short on updates. I was surprised to get a key for both the room and safe. I haven't carried a traditional key in so long. I did not like that I had to put the cylinder in the safe. That is crazy! The room was very nice, no... More

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Burlington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just visited this beautiful resort. Check in was quick and we were in our room within minutes of arrival. While some people found fault with the food we certainly did not. The quality and variety was excellent. There was a different carving station each night. We went to the Italian restaurant and the service was extremely slow. One restaurant required... More

Was this review helpful? Yes 4
Tucson, Arizona
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My daughter and I stayed at the Riu Punta Cana during the last week in June 2014. We were greeted graciously by very friendly staff. We had a problem with our room and to thank us for our patience, the staff sent a bottle of champagne to our room that evening. For those that are chemically sensitive, we were not... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I visited this hotel with a group of ladies to celebrate a 30th birthday of a friend. Let me first say that I did not select the resort since I had heard so many negative things about it to start with, but in keeping with the budget for all attendees in the group we stayed here. I visit Punta Cana... More

Was this review helpful? Yes 3
Panama
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Many of you who has been there might think this is a great hotel, considering the huge open buffet they are offering and the big area the hotel is covering. I tell you what, it is bad. The food is bad, service is bad, actually nothing is good about this hotel. The rooms are smelly. We asked for a change... More

Was this review helpful? Yes 3
Farmington Hills, Michigan
1 review
2 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Riu Palace in February of 2013, so this review is very late but definitely needed. I'll begin by saying that I have been to numerous all-inclusive resorts in the caribbean and mexico, so I didn't begin my stay at Riu Palace with rose colored glasses on. I know what to expect when staying... More

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Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

When I spend my hard earned money or when I try to entertain, I usually go and read the reviews, do a little research but in this case I have been to Riu before so it was a no brainer. BIG MISTAKE! from the greeting, to the first set of rooms, DISASTER. THE ROOMS WERE FILTHY, NOT SOME WHAT DIRTY,... More

Was this review helpful? Yes 2
San Jose, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby is what I call cruiseship-esque. It's very colorful and spacious but it's definitely not posh or elegant. My room was nice since it was in the VIP area facing the ocean. The decor is modern. However, there was no view due to obstruction from all the short palm trees on the beach. Bug bites were a problem. The... More

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I do not vacation very often but when I do I want to rest, relax, eat good food and drink some fancy frozen beverages. After arriving we went to the buffet on the beach for lunch and found most of the food unidentifiable! Nothing was labeled. Some of the food was labeled at the indoor buffet. Meat (especially beef and... More

Was this review helpful? Yes 2
Montevideo, Uruguay
Contributor
18 reviews 18 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Usual RIU setup. Service is very good. Food is wonderful, although I do not recommend the theme restaurants. that was a bit dissapointing. just stick to the main lounge and you will be fine for all meals. Beach is perfect. Planty activity. The pool can get a little crazy after 4 pm. Although if you want to relax, you will... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana

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Hotel & grounds (650)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (35)
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Beach (11)
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Junior Suite (22)
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Junior Suite Superior (5)
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Pool (7)
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Restaurants and Bars (23)
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Round infinity pool (2)
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The Hotel (36)

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Hotel Style
#23 Casino Hotel in Punta Cana #40 Luxury Hotel in Punta Cana #43 Romantic Hotel in Punta Cana #45 Family Hotel in Punta Cana #45 Top resorts Hotel in Punta Cana #47 On the Beach Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??ey * 30 km / 19 miles from Punta Cana Int???l. Airport ... more   less 
Number of rooms
612

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Riu Palace Punta Cana and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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