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All 101 Punta Cana hotels

Hotel Riu Palace Punta Cana

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
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Ranked #51 of 101 Hotels in Punta Cana
A recent review
4 of 5 stars reviewed yesterday
janet12342014 London, United Kingdom
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2,871 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
London, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

everything very fine, but they should give more information about medical service nearby. the hotel doctor wanted to send us far away to a hospital were they don't speak languages and the representative told us about Centro Medico Punta Cana 5 minutes away. there everything was great, very friendly, international dpt helping with everything

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1 review
2 of 5 stars Reviewed 2 days ago NEW

Only go here if fit and healthy. Lifts not worked for half the time we have been here. Had to go through someones wedding meal and speeches yesterday as this was our only access back to the room on 4th floor. Went on a trip this morning and could not have beach tiwels this afternoon and there are 4 of... More

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Cordova, Tennessee
Contributor
18 reviews 18 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from the RIU Palace in Punta Cana where we were treated as royalty in a Palace. I was somewhat apprehensive after reading some of the negative reviews. We found nothing but a beautiful beach, excellent service, a beautiful room and great food. We were not pleased with the first room they gave us as the view was of... More

Was this review helpful? Yes 3
Medfield, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The smell of mildew is horrible but we finally adapted to it. I asked other guests and they said all rooms smell like that. Room was beautiful but some things didnt work like the a/c was not functioning to full capacity and the phone didnt work. But the turned the ceiling fan up full and that was ok, and replaced... More

Was this review helpful? Yes 1
Kent
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a fantastic holiday. We invited some friends to come with us on our second visit to this hotel because we had such a fantastic stay on our first visit in 2008. We told them what a great time we had and they agreed to come with us on this vacation. Once they had agreed and booked our concern was... More

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Recently visited the Riu Palace Punta Cana and first of all the layout and design is IDENTICAL to the Riu Palace Riviera Maya. We almost felt like we were in Riviera Maya. The rooms are pretty basic and beds are tough. We had room 3058 and its closer to pool than main lobby. The wifi sucked! We constantly got kicked... More

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Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this Hotel end of August 2014 for 11 nights, Hotel is stunning and its beach front location is Stunning, room is beautiful, however our fridge was warm and we reported this several times to no avail, Room is lovely and cool and beds very comfortable, We did however find the entertainment very poor, a few of us had... More

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Denver, Colorado, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Worst vacation ever. I've stayed at Riu Palace in Jamaica which was fine, but RUN, RUN as fast as you can if you're even thinking of staying at this place. Staff is rude, steal, rooms have bugs; they run out of towels by 2pm, elevators don't work, pool closes at 6pm, food is recycled from night before and is nasty.... More

Was this review helpful? Yes 3
Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel Aug 16th-23rd 2014. When first arriving to the hotel my friend and I were greeted with a welcoming drink. Checked in fine, they even moved us to a higher room by my request with no hesitations. Grounds: The hotel itself is beautiful and kept very clean. There always seemed to be some activity going on at... More

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Westminster, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My room was clean and beautiful, the grounds and pools were well maintained and beautiful. I was a female, vacationing alone, so I prefered to eat in the buffet where I didn't have to make reservations. The food was ok, but no complaints. The staff was friendly, but didn't tend to pay much attention to serving me in the restaurant... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Very nice(19)
  • Palm trees(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana

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