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Hotel Riu Palace Punta Cana

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Playa de Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Punta Cana
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Hotel Riu Palace Punta Cana
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3,229 reviews from our community

Traveler rating
    1,322
    981
    478
    255
    193
See reviews for
761
1,566
44
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (642)
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    (802)
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    (855)
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    (711)
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

We visited for 2 weeks in March .. Upon our arrival we were not greeted by a representative . We were promised a beverage upon entering . We were not given . When we finally received our key for the room we proceeded to the room where we saw on the hall wall our room number it was inside a... More 

Was this review helpful? Yes 6
Selinsgrove, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at a a few resorts for vacation, but this place far exceeded my expectations. The people at the resort were very kind and generous with their time, smiles, and service. If you ever have an opportunity to visit the Dominican Republic, I recommend staying here.

Was this review helpful? Yes
Philadelphia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

My fiancé and I were looking for a adults only all- inclusive resort so we chose this property. Pros: very clean grounds, Mature but entertaining, Great pool/ocean view suites, Nice pool, Nice separate pool for swim up bar, Friendly / helpful staff, Fast and pleasant check in/check out service, Not too far from excursion destinations, -------- Cons: can be too... More 

Was this review helpful? Yes
mtl
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Staff very pleasant and always willing to help Junior suite superior was very clean, large balcony I had room 2066, view of the water fountain. Best beach in bavaro Entertainment was good and every night at the courtyard, enjoyed dancing and the live band ends around midnight. if looking for a quiet room best closer to the beach. Service amazing... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just got back from a great trip to the Riu Palace Punta Cana. Wasn't sure from reading some reviews but we really enjoyed it. Not sure what some people expect... Perhaps it helped that we had amazing weather all week. It was kept very clean and the grounds were immaculate. Agreed the rooms aren't brand new, but we enjoyed the... More 

Was this review helpful? Yes 2
Port-au-Prince, Haiti
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What an amazing location, my wife refers to it as “Paradise”. From the moment you step foot in the French renaissance lobby, you can feel the difference. The staff are welcoming and no need to worry, they speak perfect English, they are helpful and understanding. The room we occupied was simply put, perfect. The bathroom was very clean, the bed... More 

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just arrived back from this hotel . a REALY nice hotel iwell maintained grounds . Staff in all departments very helpful only had onevery minor issue . Sorted out straight away .. Personally with hindsight we will avoid USA spring break time .. They are far to loud in resteaunts & bars they think every body likes to hear them... More 

Was this review helpful? Yes 3
Burlington, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent accommodations, beach, food and pool. The grounds, lobby, and main dinning area were spectacular. The Presidente beer is very good but the wine and liquor was low quality. You won't be disappointed otherwise. The free wifi in the rooms and outside were excellent.

Was this review helpful? Yes 3
Essex, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Rui Palace really gave the impression of a Palace, the decor could not be faulted. For the first time ever the all inclusive tariff included such things as the ala carte restaurants, the full cocktail menu, room service, i.e. everything. The staff could not have been more helpful and were always so cheerful. One little grumble - paid for... More 

Was this review helpful? Yes 2
carlisle
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Well just got back 17march. First impression wow reception very quick yes two keys not a problem,superior room clean slight smell but nothing to much,the hotel buildings and grounds are very impressive,pool little small for so many people,but all the staff smile happy all the time tips don't matter but nice if you do.down to food never hot unless you... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Musty smell(29)
  • Steak house(21)
  • Palm trees(19)
  • Very nice(19)
  • Specialty restaurant(18)
  • Very good(15)
  • Pool bar(12)
  • Room service(11)
  • Great time(10)
  • Pool area(8)
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3,196 photos of this hotel

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Dining (170)
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Amenities (35)
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Beach (11)
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Junior Suite (22)
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Junior Suite Superior (5)
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Pool (7)
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Restaurants and Bars (23)
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Round infinity pool (2)
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The Hotel (36)

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