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Sivory Punta Cana Boutique Hotel

Uvero Alto Road | Playa Sivory, Punta Cana, Dominican Republic
Hotel amenities
1 room 1 adult
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Sivory Punta Cana Boutique Hotel
Sivory Punta Cana Boutique Hotel
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884 Reviews from our TripAdvisor Community

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There are newer reviews for Sivory Punta Cana Boutique Hotel
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Corvallis, Montana
1 review
4 of 5 stars Reviewed 3 weeks ago

The facilities were great and the level of attention and friendly service by the entire staff was truly outstanding. Food quality was good to excellent and selections adequate. The price of the mandatory food and beverage package was way too high and not conducive to wanting to make a repeat visit. I would prefer a cruise where more value is... More 

Review collected in partnership with this hotel

Helpful?
Thank darmont941
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience with us. Also, for choosing our Sivory Punta Cana Boutique Hotel, it has been an honor to welcome you. Feedback from our guests is always useful to us as we continue in our endeavor to provide a level of service and personalized experience that is second... More 

leeds
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

This hotel is supposedly 5 star quality. It is anything but. Service was slow, the hotel grounds appeared uncared for and dated - the tennis court was impossible to play on, it was so uneven, the area behind the loungers around the pool was not kept clean and there were old cigarette ends and litter to be found there, There... More 

Helpful?
Thank maccamanda
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience with us. Also, for choosing our Sivory Punta Cana Boutique Hotel, it has been an honor to welcome you. After having thoroughly investigated the matter with all the concerned department heads and Executive Chef, I have come to learn that we do not have any food... More 

Vienna, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

At first, we were hesitant, but this small luxury hotel exceeded our expectations.Although jerjenas (tiny mosquitoes or sand flies) are too plentiful, we still applaud Sivory Hotel for a truely "savory" vacation getaway. We liked walking on the beach; accessing massages at Nancy's (competent massage, good value) or at the Sivory's own Spa. The rhythms of Domincian music both at... More 

Helpful?
Thank John L
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience with us. I am grateful to read your review which will encourage us to keep improving and to be better and better every day, in behalf of the entire team allow me to let you know that it is truly pleasant to read your appreciation towards... More 

Windsor, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 3, 2016 via mobile

Would not recommend a stay at this hotel. The staff spoke little to no english and made no effort to understand our requests. Husband asked for ketchup and got mayo. The hotel also has a very big problem with sand fleas, we both had over 100 bites after our first day despite using repellent.The housekeeping staff don't bother to clean... More 

Helpful?
6 Thank AHR21
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, First of all we would like to thank you for the time you took to write your review about your recent stay in your Sivory Punta Cana Boutique Hotel. We are truly sorry for any inconvenience you may have experienced during your stay. With only 55 luxury rooms, we have the best personalize customer service in the area.... More 

St Thomas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016

I fully enjoyed spending a very quiet time in a private location under the sun. The room and other amenities were excellent and the hotel was staffed with friendly and courteous people who made you feel welcomed.

Review collected in partnership with this hotel

Helpful?
1 Thank curtis2016
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience with us. I am grateful to read your review which will encourage us to keep improving and to be better and better every day, in behalf of the entire team allow me to let you know that it is truly pleasant to read your appreciation towards... More 

Upper Marlboro
1 review
4 of 5 stars Reviewed December 28, 2015

Besides the room needing some updating and an iron, our stay was pretty amazing. Of the 3 restaurants on the property our favorite was the Japanese one. The Mediterranean was just okay and after hearing about the food in the French restaurant we decided to pass. They did have 2 pretty tasty outdoor grill events that highlighted Dominican and Mexican... More 

Review collected in partnership with this hotel

Helpful?
Thank Rudi2T
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, Thank you very much for selecting our Sivory Punta Cana Boutique Hotel, for your recent vacation and for taking the time to share your fabulous feedback with us. We also thank you for sharing the areas in need of improvement you observed, allowing us the opportunity to take the appropriate corrective measures. Referring to Irons, these are available... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

I visited last year in October 2014 and thought I wrote a review. The resort is at the end of Bavaro, with beautiful accommodations and delicious food. We arrived not knowing we had to pay $1800 for the two of us for their meal plan. Yes it is steep since you can eat outside the resort for less but so... More 

Helpful?
Thank Jennyfer M
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, Thank you for sharing this review of your stay with us - we're absolutely thrilled by it! Feedback from our guests is always useful to us as we continue in our endeavor to provide a level of service and personalized experience that is second to none. It is so heartening to learn that you had enjoyed such a... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2015

Given some of the reviews of the past weeks, I seriously considered cancelling my reservation. Thank goodness I didn't. Main points: 1. Seaweed disappeared week my wife and I were there. But it would never have ruined the trip, and hotel was doing everything it could to clear the beach. 2. There are mosquitoes, but my wife, who is very... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Alan F
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, Thank you for sharing this review of your stay with us - we're absolutely thrilled by it!. I appreciated very much the detailed review in which you let us know just how much your experiences were as close to perfection. Feedback from our guests is always useful to us as we continue in our endeavor to provide a... More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed December 19, 2015

The hotel was beautiful, nothing beats the view of the ocean from our room and being 10 steps from the beach. The staff went above and beyond to make sure we had everything we needed, and then some. A great value for everything you get.

Review collected in partnership with this hotel

Helpful?
Thank awolff426
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, Thank you for sharing this review of your stay with us - we're absolutely thrilled by it! Feedback from our guests is always useful to us as we continue in our endeavor to provide a level of service and personalized experience that is second to none. It is so heartening to learn that you had enjoyed such a... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 17, 2015

Just not what the we had expected. Pretty boring and had pathetic food. Both restaurants, snack bar wasn't good. and poor slow service. Do yourself A favor and chose a nicer resort. The only positive was that the drinks were good.

Review collected in partnership with this hotel

Helpful?
1 Thank judeandnicky
Sivorypuntacana, Manager at Sivory Punta Cana Boutique Hotel, responded to this review

Dear Guest, Thank you so much for posting your review. We regret to learn about the inconveniences you endured during your stay. We are pleased to hear you enjoyed some aspect of our Sivory Punta Cana Boutique Hotel, however, it is disappointing to hear your stay did not meet your expectations. Please accept our apologies for the time you had... More 

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Sivoy Grand Suite (Presidential) (94)
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Ysla Bonita Suite - Room 200 (17)

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