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Paradisus Palma Real Golf & Spa Resort

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Punta Cana, Dominican Republic
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Paradisus Palma Real Golf & Spa Resort
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Paradisus Palma Real Golf & Spa Resort
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7,352 Reviews from our TripAdvisor Community

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    5,094
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,428)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (7352)
  • Mar-May only
    (2137)
  • Jun-Aug only
    (2147)
  • Sep-Nov only
    (1431)
  • Dec-Feb only
    (1637)
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There are newer reviews for Paradisus Palma Real Golf & Spa Resort
See the most recent reviews
Danvers, Massachusetts, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2014

This resort is absolutely beautiful and pristine. The staff is absolutely outstanding; service oriented to the extreme and I mean EVERYONE. The food is EXCELLENT and I just couldn't ask for anything more!

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Rafael T, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Tom S, Thank you for selecting us once more time as the perfect place to host your vacation. I also would like to thank you for your compliments to our hotel and the outstanding service you have received from our staff. We are aware that it is thanks to our great team that we can achieve our goal, the... More 

Canon City CO
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 18, 2014 via mobile

We recently spent 5 days at the Paradisus Palma Real in the Royal Service side of the resort and the experience was excellent. Our butler (Fermin Moto) made our stay absolutely perfect. He was on top of his game and tended to every request that we had, from making dinner reservations to handling tee times and spa appointments. He went... More 

Was this review helpful? Yes
Rafael T, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, Thank you for having the confidence in selecting us and for sharing the impressions of your recent stay. As a service oriented company our devoutness is to provide quality service beyond our guests’ expectation. I am glad to know that you and your wife have enjoyed our Royal Service section of the hotel. I am also pleased to... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 17, 2014

The best part of this vacation was the masseuse on the beach !!! Mold in shower , poor management , making reservations for dinner was so difficult .. They would say there' was no availability yet the resturants would be empty .. Basically , they wanted you to eat at the buffet ... Huge language barrier , they had one... More 

Was this review helpful? Yes 10
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed April 17, 2014

3 of us couples traveled to this amazing resort. The food was great, the service by our concierge -Byron- was bar none. We have never been treated like such royalty. The rooms were comfortable and luxurious. Room at the adult pool was plenty. Everyone was very welcoming and made our stay very relaxing. The hydrotherapy was an adventure. Also, the... More 

Was this review helpful? Yes
Rafael T, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Ana T, It is an honor for me to read such a wonderful review about your recent experience in our property. Positive comments such as yours serve as a great motivation for all of us. I would like to thank you for your compliments to our hotel and the outstanding service you have received from Byron, your butler. He... More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 17, 2014

To say that I had a bad experience would be an understatement. While the hotel grounds were lovely, my room smelled musty and had flies, mosquitos and visible mold spots on the walls. We were there for a corporate event and Camilo Pache was out hotel liaison. ABSOLUTELY AWFUL SERVICE!!! There was clearly a language barrier and instead of trying... More 

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 10
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 17, 2014

The hotel itself was always very clean , such nice staff and great value for money. There was activities for every age from volley ball to finger painting. The rooms were absolutely fantastic. Dinning was also at amazing standard in the resort! Also the activities at night such as discos were very we'll done. I couldn't of ask for a... More 

Was this review helpful? Yes 1
Rafael T, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, Thank you for taking the time to post such a wonderful review about your recent stay in our property. As a service oriented company our devoutness is to provide quality service beyond our guests´ expectation. I am glad to know that you have appreciated our services, facilities and activities. I truly value your compliments to our staff, especially... More 

Wichita, Kansas
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 16, 2014

My husband and I just returned from 4 days in the Royal Service suites at Paradisus. His company awarded select employees with this lovely trip. It took all of the first day to get it through my head that what I was looking at was real! The property is arranged so that wherever you are you have a breathtaking view... More 

Was this review helpful? Yes 2
Rafael T, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Jan R, First of all, I would like to thanks you for sharing the experience of your recent stay in our property. As a service committed company our goal is not only to achieve but also to surpass our guests´ expectations. I am glad to know that you and your husband have enjoyed our services and facilities. Thank you... More 

San rafael
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 16, 2014 via mobile

Stayed at Paradisus Palma Real from 4/12/14 to 4/16/14. Overall, a great experience. The hospitality was what stood out. Genuinely caring and attentive staff. You do have to deal with sales pitches for excursions etc regularly but easy to either say yes or no. Food overall very good. Buffet above average. Ala a carte restaurants mostly very good. Hibachi dinner... More 

Was this review helpful? Yes 2
Rafael T, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Prasad M, First of all, I would like to thank you selecting us and for sharing the impressions of your recent stay in our property. As a service oriented company our goal is not only to achieve but also to exceed our guest expectations; therefore, your opinion is of the utmost importance for us. I truly appreciate your compliments... More 

Cambridge, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2014

My wife & I just returned from an incredible "babymoon" in Punta Cana at the Paradisus Palma Real and it was everything we had been hoping for and more! The entire resort is absolutely beautiful... gorgeous gardens, stylish rooms, and spectacular beach. Truly a top-notch resort that is impressive at first sight and stays that way throughout. We decided to... More 

Was this review helpful? Yes
Rafael T, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, Thank you for having the confidence in selecting us to celebrate your baby moon. As a service oriented company our devoutness is to provide quality service level beyond our guests’ expectation. I am pleased to learn that you and your wife have enjoyed our Royal Service section of the hotel. Thank you for your compliments to Luis Martinez... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed April 15, 2014

Overall good experience at the resort. Would like to mention excellent customer service received by Aneuris Santana and Juan Cedeno they were both really helpful and welcoming.We complained regarding the AC not working but sadly issue was not resolved.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Rafael T, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Amy T, It is an honor for me to read your comment about your recent experience in our property. As a service oriented company our goal is not only to achieve but also to exceed our guests´ expectation. Thank you for your compliments regarding the excellent customer service you have received from Aneuris Santana and Juan Cedeño. I will... More 

Hotel Review Summarization

What travelers say

  • Royal service(137)
  • Gabi beach(32)
  • Very nice(25)
  • Pool bar(24)
  • Dinner reservations(19)
  • Great time(13)
  • Cell phones(7)
  • First day(5)
  • Beautiful resort(3)
  • Vacation Club(3)
Questions? Get answers from hotel staff and past guests. Ask a question

5,625 photos of this hotel

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Dining (309)
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Room/suite (493)
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Hotel & grounds (959)
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Pool/beach area (1355)
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Bathroom (78)
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View from room (143)
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Family/play areas (49)
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Business center/function rooms (31)
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Videos (3)
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Other (1311)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (118)
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Beach (35)
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Deluxe Junior Suite Garden View (67)
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Luxury Junior Suite Garden View (79)
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One Bedrom Master Suite (115)
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Pool Complex (55)
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Restaurants and Bars (193)
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Royal Service Pool (12)
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The Hotel (141)

Management photos: Courtesy of the property manager

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Room/suite (18)
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Dining (6)
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Hotel & grounds (17)
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Pool/beach area (19)
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View from room (1)
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Other (18)
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