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All 101 Punta Cana hotels

Paradisus Palma Real

4.5 of 5 Resort (All-Inclusive)   |   Playa de Bavaro, Punta Cana, Dominican Republic
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Paradisus Palma Real
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Ranked #8 of 101 hotels in Punta Cana
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 23, 2013
Arthur H Cameron, Ontario
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5,275 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (977)
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There are newer reviews for Paradisus Palma Real
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Cameron, Ontario
1 review
5 of 5 stars Reviewed January 23, 2013

Last Feb we stayed at the vacation club at this resort. There were 18 of us so a large group to handle. All the staff did an excellent job with special mention to Dionisio Rodriguez in the office and Francisco Estrella at the pool. We are returning again this year for the third time!

Was this review helpful? Yes
Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Arthur, It is a pleasure for me to hear that your experience at our Club Meliá left a memorable impression on all you. At the Paradisus Palma Real Resort we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for me to learn that we have achieved our goal. This definitely... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 23, 2013

The resort is really lovely, and they seem to cater to large groups, but I wouldn't recommend it for a couple or relaxing family vacation. I've only been once, but I was pretty disappointed in the service level. The check in process took an exhorbitant amount of time because they shuttled you between different people and rooms to try to... More

Was this review helpful? Yes 8
Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to air your concerns regarding your recent experience at our Paradisus Palma Real Golf & Spa Resort. It’s saddens me to learn that we did not performing as our usual level of standard of service. Therefore I would like to extend my sincere apology for... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed January 22, 2013

We just returned home from a wonderful week of rest and relaxation. It is vacationing in true luxury and big fun! The staff are wonderful. Luis the bartender at the pool bar is at your service with a big smile and willing to help you have a great vacation in any way possible. Every bartender and staff at the pool... More

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Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, it is truly a pleasure for me hear that after having stayed with us you have returned home feeling relaxed and full of energy thanks I am delighted to hear that after having stayed with us you have returned home feeling relaxed and full of energy thanks’ to the dedication demonstrated by our staff. Thank you for highlighting... More

Cincinnati, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013

This was my fourth trip to the Dominican Republic during the Christmas season but my first stay at the Paradisus Palma Real. The check in process was smooth and reasonable for our large group and they did a great job accomodaing our request to have rooms close together. The rooms were clean and spacious. Showers were high tech - a... More

Was this review helpful? Yes 1
Rafael T, Director General at Paradisus Palma Real, responded to this review

Dear Mrs. Lori, I would like to thank you for choosing our Paradisus Palma Real Golf & Spa Resort as the place to spend your Christmas holidays. It is truly a pleasure for me to hear that you had a memorable stay with us due to the effort and dedication demonstrated by our staff. We are aware that it is... More

Manalapan, New Jersey
1 review
5 of 5 stars Reviewed January 19, 2013

This was my first tropical vacation with my boyfriend, so it was a big deal. Upon arriving at the resort, our jaws dropped at the beauty of the landscape, decor and all around nature of the resort. The staff was extremely friendly and accommodating, fulfilling all of our needs and answering any questions we had. I highly recommend a visit... More

Was this review helpful? Yes
Rafael T, Director General at Paradisus Palma Real, responded to this review

Dear Mrs. Marissa Lynn, I would like to thank you for letting us know that you have enjoyed our facilities, as well as the friendliness of our staff. At the Paradisus Palma Real Golf & Spa Resort we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that... More

McMinnville, Oregon
1 review
5 of 5 stars Reviewed January 18, 2013

Our godsend DOMINGO took spectacular care of us as my wife had to have emergency surgery. I would not recommend the hospital but Domingo helped to translate for us and made a deathly frightening experience much more bareable. I don't know what we would have done with out him. We had an angel watching out for us and DOMINGO was... More

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Rafael T, Director General at Paradisus Palma Real, responded to this review

Dear guests, First of all, I would like to express my concerns in reference to the surgery that your wife went trough whilst on holiday. I sincerely hope that she is doing better. I appreciate your compliments to Domingo; therefore I am very proud to hear that he did his best in order to help you trough this difficult moment.... More

oceanside,ny
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 17, 2013

just got back from paradisus palma real. the place is gorgeous. one of the nicest ai ive been in. the photos do it no justice. you have to see it in person. the workers were exstremely friendly and cant do enough for you. the food was fine we found what to eat as always in ai. would definately hope to... More

Was this review helpful? Yes 1
Rafael T, Director General at Paradisus Palma Real, responded to this review

Dear guest, I would like to express my gratitude for having chosen our Paradisus Palma Real Golf & Spa Resort as the place to spend your holidays. At the Paradisus Palma Real Resort we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for me to learn that we have achieved our... More

Boca Raton, Florida, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed January 14, 2013

Let me start by saying that we travel between 45-60 days per year for pleasure. We have stayed at motels, hotels, world class resorts, you name it, we have been there.... that should set a basis for understanding our assessment of our travel experience in Punta Cana this past weekend. Also, please note that we have written DOZENS of reviews... More

Was this review helpful? Yes 35
Edgewood, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

The service of the staff was exceptional, we were warmly welcomed by everyone, our every need was cared for, The resturant staff Juan martinez Gonzalez,Gregorio Encarnacion ,Deury Sabino ,Alexandra Ozuna Jose Virgilio Mateo were,exceptional, they treated us like royalty, Very professional,courteous,and kind, . Anna and her companion by the pool very attentive and accommodating, The Staff/waiters and waitress at both... More

Was this review helpful? Yes
Rafael T, Director General at Paradisus Palma Real, responded to this review

Dear Guest, It is truly a pleasure for me to receive your impressions on this trip. Exceeding expectations of our guests and offering memorable experiences is our commitment and I am proud to learn that we have achieved our goal. I greatly appreciate your recognition to the effort and dedication demonstrated by our staff. Thank you for your valuable comments... More

Caledon, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2013

We spend Christmas 2012 and New Years 2013 at the Paradisus Palma Real and we were very, very impressed with absolutely everything. Firstly, Cesar Vargas was our point of contact prior to our visit and during our visit. Cesar was professional, customer-service oriented and genuinely interested in assisting us in any way possible to make our stay enjoyable. He was... More

Was this review helpful? Yes 2
Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, I am glad to know that you have become a member of Club Meliá and I want to take this opportunity to welcome you to our family. At the Paradisus Palma Real Resort we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have... More

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Hotel Summarization (Beta)

What travelers say

  • Royal service(142)
  • Gabi beach(37)
  • Pool bar(33)
  • Very nice(28)
  • Dinner reservations(22)
  • Great time(15)
  • Cell phones(8)
  • Beautiful resort(5)
  • First day(5)
  • Market grill(3)

Additional Information about Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Paradisus Palma Real 4.5*
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Also Known As:
Paradisus Palma Real Hotel Punta Cana
Paradisus Palma Real Punta Cana
Paradisus Punta Cana
Paradisus Palma Real Resort
Punta Cana Paradisus
Paradisus Hotel Punta Cana

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Casino Hotel in Punta Cana #6 Spa Hotel in Punta Cana #7 Luxury Hotel in Punta Cana #7 Top resorts Hotel in Punta Cana #8 On the Beach Hotel in Punta Cana #10 Romantic Hotel in Punta Cana #12 Family Hotel in Punta Cana
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Official Description (provided by the hotel)
Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm located 25 minutes from the Punta Cana International Airport. ... more   less 
Number of rooms
554

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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