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Paradisus Palma Real Golf & Spa Resort

GreenLeadersSilver level
Hotel website
, Punta Cana, Dominican Republic
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1 room 1 guest
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Paradisus Palma Real Golf & Spa Resort
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7,515 Reviews from our TripAdvisor Community

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Traveler rating
    5,196
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ann Arbor, Michigan
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We signed up for a Love at First Site visit to preview the resort for our February wedding there. We were upgraded to Royal Service which was a pleasant surprise. Our butler, Miguel was wonderful. We also had the opportunity to meet with the wedding vendors and sample some of the food choices. Raquel was our wedding host while we... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, First, I would like to thank you for take part of you valuable time and sharing your experience with us. I am very honored to learn that our staff was beyond your expectation and provided a quality service during your stay with us. It is very pleasant to know that our Royal Service left a memorable experience on... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

August 2015 - Punta Cana Palma Real Resort Review: My family gives it a 2.5 out of 5 star review. We were Black Bracelet holders. We will not go back to Punta Cana...was not worth the money we paid and was not a true All Inclusive (Read More Below). The worst turn off was the tons of seaweed and sand... More 

Was this review helpful? Yes 4
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, First of all I would like to thank you for selecting us as your destination in the Caribbean and for sharing such as important review. I personally apologize for all the inconveniences that you might had in your stay with us, I assure you that every point that has been mentioned in your comment will have a special... More 

Olive Branch, Mississippi
1 review
3 of 5 stars Reviewed 4 days ago NEW

Its a beautiful resort with beautiful water. The "experiences" they sell you are a scam. The Royal Service is a butler, who does nothing for you. The concierge tries to sell you on an hour time share lunch. Do not trust anyone that says "trust me", or believe them when they say that they will take care of it. The... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, I would like to thank you for take part of your time and share your experience in Paradisus Palma Real. I am very sorry to learn that your stay with us was not up to you expected and I apologize for the wrong impression that you could receive in your stay. I would like to host you again... More 

Jackson, New Jersey
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We returned to Paradisus because last year we had a great experience. This year we were not disappointed. Although initially concerned because of not being able to get the same butler as last year in Royal Service, this year our butler Yohelvi Aracena had many wonderful surprises in store for us. He made our trip even more enjoyable. We look... More 

Was this review helpful? Yes 1
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, I would like to thank you for having chosen once again our Paradisus Palma Real Golf & Spa Resort for your vacation as well as for letting us know about your recent stay. We have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for me to hear that we have... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

This review is of our 1st stay at this all inclusive resort and my first experience in the Dominican Republic. I must say, this vacation and resort could not have been more peaceful and joyful, thanks to the quality service and excellent amenities this resort had to offer. My boyfriend and I were on a much needed escape from the... More 

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, I would like to express my gratitude for having shared your impressions on this trip. We have a commitment to provide quality service beyond our guests’ expectations; this definitely strengthens our philosophy of seeking the highest level of excellence. I feel proud and grateful for your comments regarding our staff. Thanks to our excellent team that we are... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I would like to provide an honest review of this resort. I was very very disappointed with this resort and would NEVER stay here again. It is not worth it for the money. The rooms had bugs, beds were very uncomfortable, the check-in process was a nightmare, and the food was not great. They promised us a double-bed and when... More 

Was this review helpful? Yes 2
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, First, thank you very much for choose our Paradisus Palma Real as your destination in the Caribbean. I am very surprised to learn that your stay with us was not up to what you expected as during your stay in Paradisus, I am very sorry for the inconvenience that you may encountered in our property. I guarantee that... More 

Bronx, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

I am very pleased with the service I received at Paradisus Palma real. I attend this resort for a weddind and I enjoyed my stay very much. The food was delicious the drinks were great. I would defenately return.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, First I would like to thank you for take part of you valuable time and share your recent experience with us. Exceeding the expectations of our guests and offer truly exceptional experiences is our goal. We look forward to host you any time soon in this your second home Paradisus Palma Real. Sincerely, Managing Director Paradisus Resorts Dominican... More 

Worcester, Massachusetts
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We booked 7 nights to celebrate our 25th anniversary through Expedia. We had a luxury junior suite and the room was unbelievably disappointing. The toilet had a major leak which we managed to keep under control with towels. We called for service and someone promptly came to repair it, but ultimately it still leaked although not as bad. There were... More 

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, First of all I would like to thank you for selecting us as your destination in the Caribbean and for sharing such as important review. I personally apologize for all the inconveniences that you might had in your stay with us, I assure you that every point that has been mentioned in your comment will have a special... More 

Yonkers, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW

By far my favorite resort in Dominican Republic (yes, even better than the Hard Rock), the staff, the food, the rooms.....everything was amazing!!..Also, the drinks are the best I've had in any resort, they use name brand liquor for all of their drinks!!!..

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, First of all I would like to thank you for sharing your experience at your stay with us. I am much honored to learn that you enjoyed your stay and that my staff has done their best to make from your vacation a memorable experience. I would like to thank you once again and assure you that we... More 

Berkeley Heights, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited the resort for a second time in 2 years. Once again, our experience was outstanding! Last year, we enjoyed Royal Service, with Jose Salvador as our fabulous butler and Francisco Gil as a great bartender on the beach. This year, my husband and I, along with our 20 and 24 year old children, returned as Club Melia members.... More 

Was this review helpful? Yes 1
ManagementPPRL, General Manager at Paradisus Palma Real Golf & Spa Resort, responded to this review

Dear Guest, First of all I would like to thank you for your loyalty in selecting us as your vacation experience provider and for sharing such as important review about your stay. I am much honored to learn that my staff has gone beyond your expectations in terms of service to make sure that we complete our commitment to give... More 

Hotel Review Summarization

What travelers say

  • Royal service(137)
  • Gabi beach(32)
  • Very nice(25)
  • Pool bar(24)
  • Dinner reservations(19)
  • Great time(13)
  • Cell phones(7)
  • First day(5)
  • Beautiful resort(3)
  • Vacation Club(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (320)
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Room/suite (495)
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Bathroom (78)
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Amenities (118)
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Beach (35)
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Luxury Junior Suite Garden View (79)
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One Bedrom Master Suite (115)
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Pool Complex (55)
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Royal Service Pool (12)
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The Hotel (141)

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Room/suite (18)
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Dining (6)
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Hotel & grounds (17)
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Pool/beach area (19)
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Other (18)
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