We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Paradisus Palma Real

4.5 of 5 Playa de Bavaro, Punta Cana, Dominican Republic
Hotel website
Click for phone number
Special Offer
Up to 45% off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Paradisus Palma Real
Professional photos View all
Browse nearby
Paradisus Palma Real
Write a Review

5,650 reviews from our community

Traveler rating
    3,805
    1,133
    353
    196
    163
See reviews for
1,422
2,440
77
305
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,055)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (5650)
  • Mar-May only
    (1488)
  • Jun-Aug only
    (1787)
  • Sep-Nov only
    (1168)
  • Dec-Feb only
    (1207)
All months
Montreal, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Fantastic hotel with great service and excellent food (far above average for an all inclusive). Royal service is a must. Angelo is an amazing butler : cool, friendly and very efficient. I highly recommand him for your trip. He even made a spanish written card for my wife allergies to present at each restaurant. Francisco is the best for service... More

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, It makes me proud to read such an amazing review about our hotel. I would like to thank you for the time that you have taken to share the impression of your experience in this Paradise. I am glad to know that you were able to experience our Royal Service section. It makes me happy to know that... More

Doylestown, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fernando Geronimo is my favorite server because he is frendly and very nice and I wish I had got more room service because he made it fun and enjoyable out of all the servers he is by far the best one and when I come back I hope to have him all the time!! And Sergio de la Cruz on... More

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Isaac V, Thank you for your wonderful comments regarding the amazing service that you were provided by Mr. Fernando Geronimo and Mr. Sergio De La Cruz. At Paradisus Palma Real we have a strong commitment to achieve customers satisfaction. I will gladly transmit your comments to them, they willbe happy to learn that you appreciated their service. Best regards,... More

Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I just got back from the Paradisus Palma Real and we had a such a great time. We stayed 5 nights and decided to go with the Royal Service option (I highly recommend doing this). Fermin Mota was out butler for our stay and he was so helpful and accommodating the entire trip. He made us dinner... More

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Claire F, First of all, I would like to thank you for choosing Paradisus Palma Real for your vacation. It is a pleasure to learn that your experience has been of your complete satisfaction, which is our main goal; we work hard and put all our efforts in providing our guests with the best quality service possible, just as... More

Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our stay at Paradisus Palma Real was wonderful and over much too soon. The Royal Service is highly recommended and was well worth it. Our concierge/butler/host Juan De Leon was great throughout our stay, making sure we had anything and everything we wanted. He scheduled our scuba diving which was included as part of our stay, as well as a... More

Was this review helpful? Yes 1
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Mark C, Thank you for selecting Paradisus Palma Real as your vacation destination in the Caribbean. I am glad to learn that our Royal Service section was of your complete satisfaction. I appreciate your compliments to our facilities, the food and the outstanding service provided by our staff, especially by Juan De Leon. We are aware that it is... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay at this resort was absolutely amazing, in majority due to the hotel staff. They were happy, relaxed, kind, amazing and just plain awesome! The rooms were very large and clean, the pools were also very clean and the property was beautiful and well maintained. Everything and everyone at this resort is awesome!

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Julie B, Thank you for your preference in selecting Paradisus Palma Real for your vacation. As a service company our devoutness is to provide a quality service beyond our guest´s expectations. I am glad to read your compliments to our hotel, staff and overall facilities. Thank you for extending us your valuable comments and I am looking forward to... More

Chesapeake, VA
1 review
5 of 5 stars Reviewed 3 days ago NEW

OMG!!! Ramon at the swim up pool is the best! He made our experience so much fun!! Francisco Cabrero also made us feel very special! The rooms are sublime! The jetted tub was wonderful! The beds are like sleeping in clouds! We will definitely be back!

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, Thank you so much for taking the time to post such a lovely review of our property. It pleases us to know that we completely fulfilled your expectations and that Mr. Ramón Fuego and Francisco Cabrera participated in making your holiday experience truly excelente! We very much look forward to hosting your next stay and welcoming you “back... More

virginia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I work in the travel industry so sometimes I can be a bit picky. Overall we really enjoyed our short visit at Paradisus Palma. I loved the roman like architecture. It really is a beautiful view when you first arrive in the lobby looking down to the pool and the ocean. Pictures don't really do it justice. Since we went... More

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, Thank you for posting your review regarding your recent visit to our property. We are happy to know that you enjoyed our facilities and that your overall experience was a positive one. It pleases me to read your comments and compliments about the beauty of our hotel, food, staff, drinks, room and your amazing experience. I sincerely appreciate... More

Mandeville, Louisiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

We LOVED the Paradisus Palma Real but the Royal Service is a must have for the areas and restaurants. The best part about our trip was our beach drink guy Francisco Cabrera, he was WONDERFUL! Everyone was so helpful and felt safe at the resort.

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Jennifer, Thank you so much for taking the time to post such a lovely review of our property. It pleases me to know that we completely fulfilled your expectations and that so Mr. Francisco Cabrera contributed in making your holiday experience truly excellent! We very much look forward to hosting your next stay and welcoming you “back home” in... More

Punta Cana
1 review
5 of 5 stars Reviewed 3 days ago NEW

Definitely look into staying at this hotel. Beautiful from the minute you walk in. Stay in one of the rooms overlooking the garden. No need to upgrade. Rooms overlooking garden were nicer. No need to upgrade to Royal Service unless you are looking for total peace and quiet. Small pool area in Royal Service and no swim up bar. Breakfast... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Punta Cana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Pros: The place was absouletly beautiful and dream like. The room was spacious and very comfortable. The service by most was friendly and helpful. Beaches and pools amazing, Kids area spectacular idea. Aqua restaurant was good and also The Market Grill. Cons: Room service was slow are did not come at all. The roof in my toilet area was leaking.... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Paradisus Palma Real? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Royal service(142)
  • Gabi beach(37)
  • Pool bar(33)
  • Very nice(28)
  • Dinner reservations(22)
  • Great time(15)
  • Cell phones(8)
  • Beautiful resort(5)
  • First day(5)
  • Vacation Club(3)

Additional Information about Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Palma Real 4.5*
Number of rooms: 554
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Melia, Amex, BookIt.com, Despegar.com, Odigeo and Tingo so you can book your Paradisus Palma Real reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Palma Real Hotel Punta Cana
Paradisus Palma Real Punta Cana
Paradisus Punta Cana
Paradisus Palma Real Resort
Punta Cana Paradisus
Paradisus Hotel Punta Cana

4,863 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3972)
Viewed
View from room (127)
Viewed
Pool/beach area (1033)
Viewed
Dining (177)
Viewed
Hotel & grounds (677)
Viewed
Room/suite (385)
Viewed
0:48
Videos (3)
Viewed
Bathroom (70)
Viewed
Family/play areas (35)
Viewed
Business center/function rooms (28)
Viewed
Other (1437)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (815)
Viewed
Amenities (118)
Viewed
Beach (35)
Viewed
Deluxe Junior Suite Garden View (67)
Viewed
Luxury Junior Suite Garden View (79)
Viewed
One Bedrom Master Suite (115)
Viewed
Pool Complex (55)
Viewed
Restaurants and Bars (193)
Viewed
Royal Service Pool (12)
Viewed
The Hotel (141)

Management photos: Courtesy of the property manager

Viewed
All management photos (77)
Viewed
Room/suite (18)
Viewed
Dining (6)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (19)
Viewed
View from room (1)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay