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Paradisus Palma Real

4.5 of 5 Playa de Bavaro, Punta Cana, Dominican Republic
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Certificate of Excellence 2014
Paradisus Palma Real
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Paradisus Palma Real
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5,624 reviews from our community

Traveler rating
    3,785
    1,130
    352
    195
    162
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1,415
2,424
76
305
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

Beautiful Hotel, beautiful people, beautiful and gracious service. We were impressed by outstanding service of all personnel at the hotel as well as the fact that no matter their position or employ all were willing to provide service without regard to their assigned position, i.e. landscapers, painters, maitainance, waiters , housekeeping..Food was outstanding and the beautiful people always had a... More

Review collected in partnership with Melia Hotels International

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful Wedding at the Paradisus Palma Real My new hubby and I got back from the Paradisus Palma Real where we had our wedding ceremony and honeymoon. This is going to be a long review but we had such a good time and I want to ensure anyone planning a wedding here has the full low down. First our amazing... More

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Fort Myers, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This all-inclusive resort will not disappoint. My husband and I went to Paradisus Palma Real to celebrate our anniversary. We had one of the best vacations ever and we are already planning on returning next year. We chose to upgrade to the Royal Service and we are so happy we did. We were assigned a private butler, Yohelvi (pronounced Jo-el)... More

Was this review helpful? Yes 1
Santo Domingo, Distrito Nacional, Dominican Republic
1 review
5 of 5 stars Reviewed 3 days ago NEW

The view is incredibe when you arrive to the hotel. The food havent had any concerns, great buffet and the restaurnats are very good, loved the lobster night though. The rooms are always clean... Pool is huge. No complains so far. We had a Heavyhitter event and the Business area is nice. Omar Hernandez helped me alot in the service... More

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ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear William, Thank you for your confidence in selecting Paradisus Palma Real to celebrate your event. It pleases me to read such a wonderful review about the services and facilities of our hotel. Thank you for appreciating the friendliness, dedication and service provided by Mr. Omar Hernandez; he is a big asset for our company. I am looking forward to... More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have been having a great time at Paradisus, all our activities being successful thanks to the help of the great staff of group and convention, in special Omar Hernandez who was very helpful, best food and luxurious place

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ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, Thank you for trusting Paradisus Palma Real to celebrate your 2014 convention. I am glad to know that all of your activities have been successful thanks to the effort and dedication of our staff. Thank you for appreciating the distinguished and helpful service provided by Mr. Omar Hernandez. I will gladly transmit your compliments to him. I am... More

Plymouth, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I needed a break and this was just what we were seeking. Good apartment accommodation, trouble free all inclusive food service and a white sandy beach a one minute walk from our door. The staff were all very friendly and helpful and the food was generally excellent. We ate every meal at the hotel for the seven... More

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ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Gary L, It pleases me to read this amazing feedback about your vacation with us. I am glad to know that your experience with us was of your complete satisfaction. Thank you for appreciating our services, facilities and staff. Our team will be glad to welcome you again in this tropical paradise. Best regards, Managing Director Paradisus Resorts Punta... More

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

I've been to many all inclusive caribbean resorts and I must say that Paradisus Palma real was ranked one of the best. The resort was the real thing! the hotel was gorgeous. The pool was huge. The beach strip was vast but most importantly, The staff was most helpful and friendly; Mario destiny, Mario Castillo, Emilio lacourt were our servers... More

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ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, It makes me proud to read an amazing comment such as yours. Thank you for considering us one of the best hotels in the Caribbean. I am glad to know that you appreciated the beauty, pool beach and the staff of our hotel. I will gladly transmit your compliments to Mario destiny, Emilio Lacourt and Mario Castillo. They... More

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everything was Amazing! Top notch for sure. We had Royal Service, ALVARO was great! Head to the Avenue bar and see JUAN....mention the name JOHN CLOONEY! You will get taken care of ! Cant wait to go back!!

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ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Stephen D, Thank you for sharing your amazing experience at Paradisus Palma Real. As a service company our main commitment is to achieve the total satisfaction of our guests, your comment is a proof of it. I will gladly transmit your compliments to Alvaro and Juan. They will be happy and motivated to know that you appreciated their service... More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

If you can get the Royal Service. The experienceakes all the difference. The staff is exceptionally friendly and helpful. The staff makes the stay all the more pleasant. Juan Garcia is an excellent butler. Roberto Flores is a great bartender who makes fantastic drinks on the spot. Very pleased with my experience. Would highly recommend.

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, First of all, I would like to thank you for sharing your recent experience with us. I am glad to learn that you enjoyed our Royal Service section. It pleases me to know that you appreciated warmth, friendliness and dedication demonstrated by Roberto Flores and Juan Garcia. I will personally transmit your comments to them. Thank you for... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 4 days ago NEW

I went to this resort for a girlfriend's getaway. We expected fun in the sun but we didn't expect to be experience the awesome time that we did at this resort. Very beautiful grounds, very beautiful people (a plus for single folks *wink*), good food and exceptional service. The people there went out of their way to ensure we had... More

Was this review helpful? Yes
ManagementPPRL, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, It makes me proud to know that we were able to surpass your expectations. I am glad to know that you enjoyed our facilities and the amazing service provided by staff. It will be my pleasure to transmit your compliments to Ricardo Soler, Claribel, Omar, Marco and Jose Lugo. Our great team will be waiting for your next... More

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Hotel Summarization (Beta)

What travelers say

  • Royal service(142)
  • Gabi beach(37)
  • Pool bar(33)
  • Very nice(28)
  • Dinner reservations(22)
  • Great time(15)
  • Cell phones(8)
  • Beautiful resort(5)
  • First day(5)
  • Vacation Club(3)

Additional Information about Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Palma Real 4.5*
Number of rooms: 554
Reservation Options:
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Also Known As:
Paradisus Palma Real Hotel Punta Cana
Paradisus Palma Real Punta Cana
Paradisus Punta Cana
Paradisus Palma Real Resort
Punta Cana Paradisus
Paradisus Hotel Punta Cana

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