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All 101 Punta Cana hotels

Paradisus Palma Real

4.5 of 5 Resort (All-Inclusive)   |   Playa de Bavaro, Punta Cana, Dominican Republic
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Ranked #9 of 101 hotels in Punta Cana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
anoblett Plano
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5,392 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,010)
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Plano
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great trip......great service, food, cocktails, spa/ resort and great memories! !!!! If you do the royal service,which I highly recommend, ask for Sandy. Sandy, our group butler, went the extra mile for our rather large group. He never said no. Managed do all behind the scenes w a smile on his face all the time. When things weren't working out... More

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Birmingham, Alabama
1 review
5 of 5 stars Reviewed yesterday NEW

Fernando Geronimo was fabulous! He arrived in our room with chilled champagne and two glasses less than one hour after we arrived! We are looking forward to a wonderful week with this excellent team of staff members!

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Littlestown, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

This place was great from the moment we got here. We ended up upgrading to the royal services and so glad we did. There are more restaurants and premier liquor that was worth it. We were also assigned a butler and he was awesome his name was Eviån Rodriguez, as for him. He made all the dinner reservations for the... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Immaculate vacation. Royal Service with our personal Butler Samuel Rodriguez was worth every penny. Fast, reliable and efficent service delivered to your doorstep when you needed it. May it be reservation for booked out restaurants, repair of a faulty sewer pipe which disturbed our sleep for one night, ironing of shirts in unbelievable quickness, he allways made the impossible possible.... More

Was this review helpful? Yes 1
Stillman Valley, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was a first time for my daughter and I to take an all inclusive vacation to a tropical location. We went to celebrate her 30th birthday. We could not have chosen a more beautiful location and a great service hotel. Gregorio Guillen was a wonderful wait staff - so friendly and enjoyed trying to teach us the language. We... More

Was this review helpful? Yes 1
Top Contributor
57 reviews 57 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have been to many all inclusive and found this place to be one of our favorites. We did upgrade to the Royal service which we were glad we did. Our butler Juan De Leon... Was EXCELLENT! He along with Martin were the best!!!! With the royal upgrade we enjoyed a private pool, a butler, a restaurant and lounge. Evian... More

Was this review helpful? Yes 2
Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, Thank you for selecting our property as your vacation destination. As a company based in providing service we are pleased to read that we achieved your expectations creating a great experience for you. It is a pleasure to see how you enjoyed our most exclusive service provided by our professional and efficient butler Mr. Juan de Leon. I... More

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I would like to acknowledge these people for superior service: Cristina in guest services went above and beyond. What a gem and asset Cristina is!! Waiters: Santos and Bolivar were fantastic. Fransico chef at Aqua is unbelievably talented and service oriented. Francia in housekeeping was such a hard worker and always had a great smile. Our wet bar stewart was... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Todd and Deena, Thank you so much for such a positive comment about your stay in our property. This helps us to realize that we are on the right way to achieve the excellence in service that we pursue. I will be delight to share your satisfactory experience with my team who works day by day to create the... More

Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our third trip to Paradisus - 7 yrs ago we stayed at the main Paradisus Hotel, the second time we stayed at the Paradisus Reserve - which is about 1/2 a mile from the beach. Last week we returned to the main Paradisus hotel because we wanted a beach front room for our honeymoon. Turns out, the only... More

Was this review helpful? Yes 1
Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, Thank you so much for sharing such a wonderful comment! As a service oriented company we pursue to create unforgettable experiences for our guests and I am delighted to see we achieved our goal. I am pleased to notice you enjoyed the great facilities and personalized service we provide in Royal Service. It will be a pleasure to... More

Erial, New Jersey
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the resort 8/9/14 through 8/16/14. I was at the resort with 11 family members (5 rooms). I thought the resort was very nice and well maintained. The rooms were clean, and refrigerator was always stocked. I thought the staff at the resort were very nice and for the most part accommodating. Tipping goes a long way. Luis... More

Was this review helpful? Yes 2
Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, First of all I would like to thank you for selecting our property as your vacation destination. At Paradisus Palma Real, our team is focused in meeting our guests` expectations through an excellent service and always learning from our customers’ comments. I am pleased to learn you enjoyed our great facilities as well as the personalized service of... More

Atlanta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed a very relaxing and enjoyable 6 days and 5 night stay at the Paradisus Palma Real. We upgraded to the Royal Service package which is a Concierge Butler service. The Person assigned to us was Samuel Rodriguez, who did a very outstanding job. He made our reservations at all the restaurants for diner, transportation back to airport,setting up... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Royal service(142)
  • Gabi beach(37)
  • Pool bar(33)
  • Very nice(28)
  • Dinner reservations(22)
  • Great time(15)
  • Cell phones(8)
  • Beautiful resort(5)
  • First day(5)
  • Last night(3)

Additional Information about Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Palma Real 4.5*
Reservation Options:
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Also Known As:
Paradisus Palma Real Hotel Punta Cana
Paradisus Palma Real Punta Cana
Paradisus Punta Cana
Paradisus Palma Real Resort
Punta Cana Paradisus
Paradisus Hotel Punta Cana

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Casino Hotel in Punta Cana #7 Spa Hotel in Punta Cana #7 Top resorts Hotel in Punta Cana #8 Luxury Hotel in Punta Cana #9 On the Beach Hotel in Punta Cana #10 Romantic Hotel in Punta Cana #12 Family Hotel in Punta Cana
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Official Description (provided by the hotel)
Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm located 25 minutes from the Punta Cana International Airport. ... more   less 
Number of rooms
554

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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