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All 101 Punta Cana hotels

Paradisus Palma Real

4.5 of 5 Resort (All-Inclusive)   |   Playa de Bavaro, Punta Cana, Dominican Republic
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Paradisus Palma Real
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87%
Ranked #7 of 101 hotels in Punta Cana
A recent review
5 of 5 stars reviewed yesterday
Sarah R Union, New Jersey
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4,317 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (771)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Union, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

My best friend and I stayed here for the first time for her birthday. We opted to pay for the Royal Service which included our own private butler. Upon arrival, we were escorted to the Royal Service lounge and served mimosas to start our stay. The lounge had a full bar of premium alcohol and served snacks all day long.... More

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Punta Cana
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed in the royal area, The butler "ALONZO" was fantastic, seeing to our every need. He really works hard. The beach, pools and bars were all fantastic. The food was OK not fantastic. I would stay there again

Review collected in partnership with Melia Hotels International

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Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Anthony C, I would like to thank you for selecting us and for sharing the experience of your recent stay in our property. Thank you for your compliments to our services and facilities. I am glad to know that you have appreciated the friendliness and dedication demonstrated by Alonzo, your butler. I will gladly pass your comment to him.... More

Poland, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Room was cleanest I've experienced anywhere. Room service from Jonathon was excellent!!! He went beyond our requests for just coffee daily. We had royal service and Fermin was our butler. He made our reservations to meet our time requests and also supplied a pillow menu and extra food treats as a surprise. We met the head butler, Carlos and he... More

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Rafael T, General Manager at Paradisus Palma Real, responded to this review

Dear Guest, Thank you for selecting Paradisus Palma Real to celebrate your vacation. Positive comments such as yours serve as incentive and great motivation for all of us. Our devotedness is to provide the highest quality service level beyond our guest expectations, and it is a real pleasure to learn we were able to exceed yours. Once more, I would... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 3 days ago NEW

We just returned from a business conference that my husband attended and had a fabulous time! We stayed on the Royal Service side of the hotel and my favorite hotel employee was Pedro Cedano on the beach. He is happy, obviously loves serving the guests and is ready to help you in any way possible. There is a lovely fruit... More

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Punta Cana
1 review
3 of 5 stars Reviewed 3 days ago NEW

The resort is beautiful, the rooms are very nice, The Royal Service area was great...much more private. The food was average. The communication challenge was surprising. I speak english and very few of the staff sould communicate with me effectively. The butler service was disappointing. Only asked for something a times but they didn't get done. I would have been... More

Review collected in partnership with Melia Hotels International

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1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff at the pool bar is amazing! Gracias Ramon Fuego, Luiz and Gustabo! Excellent mojito, pina colada and dirty monkey. They are fast and always smiling. I highly recomand this place. It's clean and very nice.

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Danvers, Massachusetts, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This resort is absolutely beautiful and pristine. The staff is absolutely outstanding; service oriented to the extreme and I mean EVERYONE. The food is EXCELLENT and I just couldn't ask for anything more!

Review collected in partnership with Melia Hotels International

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Canon City CO
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We recently spent 5 days at the Paradisus Palma Real in the Royal Service side of the resort and the experience was excellent. Our butler (Fermin Moto) made our stay absolutely perfect. He was on top of his game and tended to every request that we had, from making dinner reservations to handling tee times and spa appointments. He went... More

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Boston, Massachusetts
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

On our first night of our honeymoon, while watching a show put on by the hotel a fire engulfed the entire front left section of the resort. Guests and their families started running for the doors and either fled to the beach or to the font of the hotel out onto the road. There was a huge explosion, people were... More

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

3 of us couples traveled to this amazing resort. The food was great, the service by our concierge -Byron- was bar none. We have never been treated like such royalty. The rooms were comfortable and luxurious. Room at the adult pool was plenty. Everyone was very welcoming and made our stay very relaxing. The hydrotherapy was an adventure. Also, the... More

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Hotel Summarization (Beta)

What travelers say

  • Royal service(142)
  • Gabi beach(37)
  • Pool bar(33)
  • Very nice(28)
  • Dinner reservations(22)
  • Great time(15)
  • Cell phones(8)
  • Beautiful resort(5)
  • First day(5)
  • Vacation Club(3)

Additional Information about Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Punta Cana
#6 Top resorts Hotel in Punta Cana
#7 Business Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#12 Family Hotel in Punta Cana
#16 Romantic Hotel in Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Palma Real 4.5*
Official Description (provided by the hotel):
Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm located 25 minutes from the Punta Cana International Airport. ... more   less 
Reservation Options:
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Also Known As:
Paradisus Palma Real Hotel Punta Cana
Paradisus Palma Real Hotel
Paradisus Palma Real Punta Cana
Paradisus Punta Cana
Paradisus Palma Real Resort
Punta Cana Paradisus
Paradisus Hotel Punta Cana

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