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Dreams Punta Cana Resort & Spa

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Dreams Punta Cana Resort & Spa
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Dreams Punta Cana Resort & Spa
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6,949 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,717)
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There are newer reviews for Dreams Punta Cana Resort & Spa
See the most recent reviews
Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 1, 2011

I just came back 7/28-7/31 (my closest friend got married here and I was in the wedding and it was 22 people in our party)...The resort/grounds looked so beautiful and THE WEDDING WAS BEAUTIFUL and I HAD THE MOST FUN AT THE POOL AND WITH THE ENTERTAINMENT STAFF BUTTTTTT I expected more since I went to Dreams in Cancun and... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 1, 2011

I thought I had to write this review because some of these negative reviews are unfounded. I Was really worried about going to Dreams Punta Cana because of the mixed reviews about the hotel. but not to worry this was a fantastic hotel with great staff and good food. First the negatives True the AC is not great but we... More 

Was this review helpful? Yes 1
Lubbock, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2011

My wife and I came to Dreams Punta Cana for our honeymoon. The service was out of this world from the moment they picked us up at the airport. The staff were always helpful and willing to go the extra mile. The bartenders at the lobby bar were especially great. Juan Marte spent a half hour trying to track down... More 

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 30, 2011

Before we went on our honey moon we read reviews that were bad and thought we made a mistake but we got there and found a very good clean hotel. The restaurants served top class food the italian was not so good but every other one was very good. The staff was always polite and do what they can to... More 

Was this review helpful? Yes 4
Myrtle Beach, South Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed July 30, 2011

Went to Dreams for a family destination wedding. The booking process was a complete nightmare. Confirmations were not received, e-mails were not answered, and room reservations were all mixed up. Room rates were not accurate, and we had to pay to get internet service to trace our original price list to prove the cost of the rooms. The front desk... More 

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operacionesdrepc, Manager at Dreams Punta Cana Resort & Spa, responded to this review

Thank you for posting your comments regarding your stay at our property. We understand there is always room for improvement and our guests’ feedback play an important role in this continuous process. I’m sorry to hear you had some inconveniences with your booking process although most bookings are done through an agency or tour operator and not directly with the... More 

Belfast, Northern Ireland
Contributor
14 reviews 14 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 30, 2011

Travelled from Manchester with wife and 4 kids on 30/6/11 with Thomas Cook. Quickly through passport control and customs, though why you buy a tourist visa from 1 stall and hand it back again 10 metres ahead is beyond me. Transfer was around 40 mins so no real probs. Met at hotel with a cooling towel and most importantly a... More 

Was this review helpful? Yes 7
Wiltshire U.K.
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed July 30, 2011

We went to Dreams Punta Cana 7 months after going to Couples Ocho Rios in Jamaica. We paid alot of money to go to Couples, it wasn't bad, service etc was ok but not what i would call 5* only one dirty toilet on the beach, staff always saying mention me then i get promotion!!!! Dreams was a totally differant... More 

Was this review helpful? Yes 5
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed July 29, 2011

My family and friends stayed at Dreams from June 30 to July 7 and had the time of our lives. We loved everything about the resort. The food, drinks, entertainment and other staff were all wonderful. Elise, Wilbert and Erick were by far the best entertaiers!!! The spa is beautiful and the massages were well worth it! The best bartenders... More 

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NJ
2 reviews
2 of 5 stars Reviewed July 29, 2011

Dreams was not a dream for us. For what we paid I would have expected a much better experience. The room we had was in need of updating and we had several days that we found huge bugs in the room. We did not open our sliding doors at all so I have to assume that they came from underneath... More 

Was this review helpful? Yes
Saint Louis, Missouri
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 29, 2011

Dreams Punta Cana is a horrible place to stay at for these reasons: 1. NO airconditioning in the rooms - HOT HOT HOT 2. NO airconditioning in the restaurants - HOT HOT HOT 3. NO towels or chairs available for preferred guests 4. Male staff enjoyed hitting on the women 5. Food had ants in it 6. Jacuzzi in the... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Entertainments team(39)
  • Very good(38)
  • World cafe(36)
  • Room service(29)
  • Preferred club(17)
  • Great time(16)
  • Air conditioning(15)
  • Pool bar(11)
  • Other resorts(11)
  • Really nice(8)
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