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Dreams Punta Cana Resort & Spa

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Dreams Punta Cana Resort & Spa
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Dreams Punta Cana Resort & Spa
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6,949 reviews from our community

Traveler rating
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    1,674
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2,515
2,602
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52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,717)
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There are newer reviews for Dreams Punta Cana Resort & Spa
See the most recent reviews
Huntington Beach, California
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 19, 2011

Drive up to the tallest gates I've ever seen around a resort and our taxi was inspected like we were at a checkpoint. Next we check in and are immediately stopped by a high pressure insulting employee trying to take us through a time share tour for 4 hours,, after fighting him off we get to our deluxe swim out... More 

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 19, 2011

Recently came back from five day stay at this all-inclusive resort. Half the pool area was under repair, so the walk-out swim entry from our room was useless. The hotel was very difficult in resolving this issue. Also, wait staff are not friendly, and tend to be indifferent or slow to respond to requests. In addition, the beach is very... More 

Was this review helpful? Yes 3
Stockport
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 19, 2011

We stayed at the Dreams PC resort for 2 weeks at the end of August and we had a fantastic time! The hotel caters for your every need - the bars offer top shelf drinks, the food is excellent, from the World cafe buffet restaurant which has a huge choice of food to the a la carte restaurants which offer... More 

Was this review helpful? Yes 1
operacionesdrepc, Manager at Dreams Punta Cana Resort & Spa, responded to this review

Thank you for posting your review and we are happy to learn that you enjoyed your stay at our resort. Our main concern is our guests’ satisfaction and it pleases us to know that our staff contributed to your enjoyment and well being. We appreciate the time you’ve taken to give us your feedback and certainly look forward to hosting... More 

Singleton, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 19, 2011

Please ignore the negative reviews about this hotel!! Some people are never happy, and I promise this is a dream hotel. We encountered several problems on our holiday, but nearly all of these were down to the tour operator, and despite all these problems, this hotel still shone as a truly incredible perfect holiday destination! THE LOOK - The hotel... More 

Was this review helpful? Yes 3
Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 19, 2011

Hello to deucemama as we did not have a chance to say goodbye !! (and never got to see the shoes, lol) and hello to our friends in Trenton, did not see you before leaving Now on to the Dreams..what a great hotel and by far the best service we have ever received, we had swimmout room #4108 (thanks Ana)... More 

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Tampa, Florida
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 19, 2011

We had a good time! But we made it happen! They gave High pressure time share in lobby!!!!!!!!!!! you can not get away from. Air condition does not work in "all" rooms. Many people complained every day. We didn't care because we are from Florida. If you are from up north look out!!! Beach does suck compared to others!! We... More 

Was this review helpful? Yes 3
operacionesdrepc, Manager at Dreams Punta Cana Resort & Spa, responded to this review

Dear Sir or Madam, Thank you for taking the time to post your comments regarding your stay at our resort, and we regret that your experience was anything less than excellent. It is unfortunate that you have such a bad opinion of our beautiful island and can only hope you will someday have the opportunity to return and experience the... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2011

Food at this resort is AMAZING! The buffet had such an incredible variety of tasty foods, the A la carte restaurants were fantastic, unlimited and never a line up. The resort grounds are beautiful and well maintained, they have also made it entirely child/family friendly. Encountered a bit of attitude at the explorers club when I questioned some of their... More 

Was this review helpful? Yes 2
operacionesdrepc, Manager at Dreams Punta Cana Resort & Spa, responded to this review

We appreciate your feedback regarding your recent stay at our resort and we regret the “hiccups” that you encountered on the way. Your comments are very important to us and we have already addressed the issues in reference with the appropriate departments. We’re glad to know that your children were provided with adequate care by our staff and truly hope... More 

Reading, Ohio
Contributor
17 reviews 17 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 18, 2011

Let's start off by saying I'm really a picky eater and I have a hard time finding food usually at the AI resorts. This resort had great food there were a few things I didn't like but that is just me being picky. The Italian was my favorite I had shrimp risotto I could of had it more than once... More 

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Clinton, New Jersey
1 review
5 of 5 stars Reviewed September 18, 2011

This was probably the best vacation I've ever been on, and the best resort I've stayed at. I didn't experience anything that the negative reviews say. The scenery was beautiful, food was great, and our room was always very clean. There was something to do at all times of the day... never a dull moment! My friends and I had... More 

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Tamarac, Florida
1 review
4 of 5 stars Reviewed September 17, 2011

Excellent people, good food, nice decoration, excellent services, great deal for families they have activities all day and they will give you a cell phone to get in touch with you in case of emergency. The only bad thing we fount was the rooms, no elevators, AC very poor and furniture need to be replace for a resort. The show... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Entertainments team(39)
  • Very good(38)
  • World cafe(36)
  • Room service(29)
  • Preferred club(17)
  • Great time(16)
  • Air conditioning(15)
  • Pool bar(11)
  • Other resorts(11)
  • Really nice(8)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (48)
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Children's Pool (1)
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Deluxe Tropical Room (66)
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Pool (89)
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The Hotel (58)

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Hotel & grounds (5)
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Business center/function rooms (1)
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Pool/beach area (4)
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Other (11)
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