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Grand Bahia Principe Bavaro

4.0 of 5
Playa Bavaro | Arena Gorda-Macao, Punta Cana, Dominican Republic
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Grand Bahia Principe Bavaro
Ranked #40 of 99 hotels in Punta Cana
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5,386 reviews from our community

Traveler rating
    2,630
    1,467
    660
    357
    272
See reviews for
Families
1445
 
Couples
1994
 
Solo
56
 
Business
26
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Windsor, ME
1 review
3 of 5 stars Reviewed May 25, 2013 NEW

We stayed here 03/31/13-04/04/13 and had some mixed feelings. The good, the beach is beautiful! the Pools clean, the rooms EXCEPTIONALLY clean and very nice! The food is great (except for the al la cartes we could get in). We have been to the Domincan before, in a similar resort. The buffet restaurants are fantastic, even better then the ala... More

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Granite City, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 24, 2013 NEW

We really like this resort. We just returned from our 3rd visit there within a year. The staff is very helpful and attentive to the guests. Our only problem is not being able to speak Spanish and many of the staff do not understand what we are asking when we have a question. We have traveled to this resort through... More

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See 5 more reviews by Debbie W for Punta Cana
Cardiff, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 24, 2013 NEW

Stayed here for 2 weeks in June 2012 as a group of 14 for a wedding. Service was terrible especially waiter/drinks staff. Went for dinner in the main restaurant most nights due to size of party, had murder trying to get drinks. We waited over 20 mins to be asked, more often than not when they eventually bothered to ask... More

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Regina, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2013 NEW

We just returned from a week at this wonderful resort. My review will strictly be about the resort and it's ammenities not bugs, weather, fellow travellers or anything unrelated to the resort. This is not the first Bahia resort I've sayed at, so I had an idea of what to expect here and was not disappointed. The best thing going... More

Was this review helpful? Yes 4
oakville
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

We enjoyed our week at the Grand Bahia very much. Check in went quite smoothly and we liked the fact that the Porter put us and the luggage in a tram and drove us right to our room. We were in building 30 which was about half way to the lobby and half way to the beach. It is a... More

Was this review helpful? Yes 1
Customer Servic... B, Customer Service at Grand Bahia Principe Bavaro, responded to this review
May 22, 2013

Dear On, Receive a warm greeting from the entire team working at the Grand Bahía Príncipe Bávaro, especially from our Customer Service Department. First of all, we thank you for taking the time to post a review of your recent stay at our Resort. We sincerely appreciate all feedback. We are very pleased to read that you spent a wonderful... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 19, 2013 NEW

The resort was still very nice this time, however, this being our second visit in 3 years, I found the staff less helpful, and certainly fewer of them. The food was "good", but not nearly what it was before in the main dining room, but still wonderful at the specialty restaurants. We had a very difficult time getting little things... More

Was this review helpful? Yes 1
Customer Servic... B, Customer Service at Grand Bahia Principe Bavaro, responded to this review
May 20, 2013

Dear Michael, As you are one of our repeater guests your opinion is very important to us and whenever our special clients feel they are not receiving the treatment they are entitled to, we try to make our best effort to change that perception and regain their trust. We are really sorry to hear that you were not satisfied with... More

lisbon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 19, 2013 NEW

I travelled to Grand Bahia Principe this April. I must say the hotel was disapointing! Hords of tourists all packed in a gigantic propriety! It is not a cheap place and with that price you get a better hotel, more cosy and personal! I must agree it is a good place to stay if you are looking for a place... More

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Customer Servic... B, Customer Service at Grand Bahia Principe Bavaro, responded to this review
May 21, 2013

Dear Client, Thank you for taking the time to let us know about your experience at our Grand Bahia Principe Bavaro. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance.... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2013

Travellers do NOT do NOT do NOT believe the negative reviews on here. Grand Bahia Principe Punta Cana, Dominican Republic is the best hotel EVER....omg... I just want to SCREAM. Let me start off by saying Esmeralda, Bavaro, Ambar, Punta Cana , is on the same compound. We travelled on the privilege club member program, which gave us access to... More

Was this review helpful? Yes 3
Customer Servic... B, Customer Service at Grand Bahia Principe Bavaro, responded to this review
May 21, 2013

Dear Michelle, Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. But also, represents a challenge to maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic. In the name of our General Manager and all staff members we... More

Sarasota, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013

Great hotel, terrific staff, and delicious food. We enjoyed 7 days at the resort with my spouse and two children ages 4 and 7. We look forward to our next visit. Big thank you to all the staff, housekeeping, waiters, grounds keepers. They work really hard to keep this resort in top notch shape and it shows. Our kids really... More

Was this review helpful? Yes 2
Customer Servic... B, Customer Service at Grand Bahia Principe Bavaro, responded to this review
May 18, 2013

Dear Client, Your gratefulness´ have been forwarded to our housekeeping, waiters, and grounds keepers’ staff. They are happy to know that you appreciate their hard work. We are pleased to read that you had an excellent family vacation and to hear that your kids enjoyed all the special activities for them. We are looking forward to your next visit! Always... More

Boston, Massachusetts, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

This was my first trip to punta cana and it will not be my last. I had a great trip the beach was beautiful and the service was impeccable. The staff was very friendly and helpful. Upon arrving we were greeted by a woman who worked at the front desk named Luisa De La cruz, she greeted us with a... More

Was this review helpful? Yes 1
Customer Servic... B, Customer Service at Grand Bahia Principe Bavaro, responded to this review
May 17, 2013

Dear Client, Bahia Principe strongly believes that our guest’s satisfaction depends on the daily performance of our staff. Being you a travel experienced person, your opinion becomes challenging. It is rewarding to hear that you had never received such an excellent service as Luisa has provided you. You are welcome to contact us for return visit and be able to... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very good(81)
  • Snack bar(38)
  • Great time(36)
  • Diamond club(33)
  • Friendly and helpful(18)
  • First day(17)
  • Japanese restaurant(16)
  • Main buffet(16)
  • Steak house(13)
  • Main pool(13)

Additional Information about Grand Bahia Principe Bavaro

Address: Playa Bavaro | Arena Gorda-Macao, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Luxury Hotels in Punta Cana
#32 Top resorts Hotels in Punta Cana
#32 On the Beach Hotels in Punta Cana
#35 Family Hotels in Punta Cana
#41 Romantic Hotels in Punta Cana
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Bahia Principe Punta Cana
Gran Bahia Principe Punta Cana
Gran Bahia Principe
Bahia Principe
Gran Bahia Principe Bavaro
Gran Bahia Punta Cana
Grand Bahia Principe Punta Cana
Grand Bahia Principe
Bahia Principe Dominican Republic
Gran Bahia Principe Bavaro Resort

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Grand Bahia Principe Bavaro
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