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Grand Bahia Principe Bavaro

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Arena Gorda - Macao Seccion Baigua, Punta Cana, Dominican Republic
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Grand Bahia Principe Bavaro
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    8,059 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (974)
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    Gateshead, United Kingdom
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 2 days ago NEW

    This is a massive hotel but it has first class service, the hotel is very clean and the gardens are out of this world. Three large pools to chose from there is sea weed on the beach but it's natural so who cares, the hotel clean it most of the day. There are not many hotels that you go to... More 

    Was this review helpful? Yes 1
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear David, We are pleased to hear that your visit to Grand Bahia Principe Bavaro was great . We are glad you find worth to mention our clean resort, big pool,helpful staff and first class service. In the name of our General Manager and all staff members we would like to thank you again for vacationing with us and we... More 

    Inverness, Scotland, United Kingdom
    Level Contributor
    49 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 117 helpful votes
    4 of 5 stars Reviewed 3 days ago NEW

    We stayed at this complex in July and had booked through Thomas Cook (2 adults and an 11 year old). Check in via the Thomas Cook rep was very stressful, after the long flight we transported to the hotel via coach, arrived at the hotel. We were instructed to stay on the bus until the bell boys unloaded the luggage.... More 

    Was this review helpful? Yes 1
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear Guest, We thank you for taking the time of sharing your opinion with us. It is a pleasure to know that you have had a fantastic family holiday, and for highlighting the good aspects, such as well manicured resort and friendly staff. It is wonderful to read that you enjoyed our Santa fe restaurant. Thank you for your comments... More 

    Ellicott City, Maryland
    1 review
    1 of 5 stars Reviewed 4 days ago NEW

    The trip was going well through out the beginning. Once you get around the employees who seem to have no idea what is going on other then their specific duty. Then halfway through the week I discovered my wallet was missing. I went to report it to the desk and waited it out. The next day I found my wallet... More 

    Was this review helpful? Yes 4
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear Guest, Regarding the mentioned situation, please allow us to point out that our Security Department operates 24/7 in order to guarantee the safety and well being of our distinguished customers. Every issue reported leads to careful investigations which are carried out whenever necessary. We sincerely regret that our overall image may have been tarnished as well as not being... More 

    Derby, United Kingdom
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    5 of 5 stars Reviewed 5 days ago NEW

    Hotel is on a big complex within 3 hotel names. Shuttle buses run regularly from around 6am to 3am so plenty of chances for a ride, buses are regular too every few minutes. Hotel and bar staff good but pool bar staff are the ones you have a good laugh with. Rooms clean mini bar ok generally very clean hotel... More 

    Was this review helpful? Yes 3
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear Ronnie, We greatly appreciate that you have chosen our Resort as your holiday destination. We are very pleased to read that you enjoyed a fantastic trip, and to know that you find worth to mention our very well shuttle service, good food, clean hotel and grounds and good bar staff. We hope to welcome you soon and provide you... More 

    Level Contributor
    8 reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    5 of 5 stars Reviewed 1 week ago

    As a family with two little kids, we travel to all-inclusive resorts regularly. Therefore, we learn to manage our expectations and realize that affordable all-inclusive Caribbean five-star resort is not supposed to provide luxury; it is supposed to be clean, offer good choice of food and drinks, ensure rooms are comfortable, and children are welcome and entertained. Considering all that,... More 

    Was this review helpful? Yes 6
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear Client, We feel happy to learn that you enjoyed a great time and to know that you were impressed with the services in our Grand Bahia Principe Bavaro. Also, it is gratifying to know that you loved the great food and service provided from staff. Looking forward to seeing you soon! Always at your disposal, Adriana Peguero Bahia Principe... More 

    Montreal, Canada
    Level Contributor
    12 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Recently stayed at the grand Bahia principe Bavaro Hacienda/Diamond club. I recommend to pay the extra money and be part of the diamond club, it will bring you closer to the beach . This is a HUGE resort but they have a shuttle service that passes by every 2-3 minutes. The beach is beautiful and I recommend waking up early... More 

    Was this review helpful? Yes 4
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear Josie, Thank you for your recent review on TripAdvisor and for mentioning our beautiful beach and good A la carte restaurant. It is a pleasure to know that you have had good time at our Hacienda Club. Thank you for your comments and looking forward to seeing you soon in Dominican Republic! Regards from Punta Cana, Adriana Peguero Bahia... More 

    Reading
    Level Contributor
    5 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    5 of 5 stars Reviewed 1 week ago

    I visited for 2 weeks with my boyfriend. The staff were all extremely helpful and friendly, the room was spacious, clean and comfy. The beach is large, with a clear sea, that they physically clear the seaweed from each day. The time and care that goes into maintaining the hotel grounds and rooms is outstanding. We went all inclusive, and... More 

    Was this review helpful? Yes 5
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear Guest, Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. It is wonderful to know that you enjoyed such an amazing stay with brilliant treatment from our staff at our Resort. We are already looking forward to welcoming you once again and continue creating memorable experiences... More 

    Mayaguez, Puerto Rico
    Level Contributor
    26 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed 1 week ago

    I recently visited Grand Bahia Principe Bávaro and had a not so pleasant welcome...Welcoming staff on Front Desk did not meet our expectations since our check in...long waiting line...gave us our room keys...and meant to send us on our way with the baggage handler...when asked for a hotel map they couldn't find one... when asked for wifi they told us... More 

    Was this review helpful? Yes 5
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear Guest, We are glad you find worth to mention our hotel has a great typical and traditional style, wide variety of tasty food in the main buffet, amazing Water park. Thank you for acknowledging guest relation who will be proud to know that they was able to contribute in creating a nicest vacation for you and you family. We... More 

    Nottingham, United Kingdom
    Level Contributor
    5 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 43 helpful votes
    5 of 5 stars Reviewed 1 week ago

    I stayed here for 2 weeks and before I went i was dreading it after reading awful comments on here. Before people comment they should only comment on what the hotel can control not acts of nature... for example the seaweed... well guess what it's the beach this is where you find it and the hotel cannot control the sea... More 

    Was this review helpful? Yes 35
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear Sara, We greatly appreciate that you have recommended our Grand Bahia Principe Bavaro to anyone looking for a good relaxing time. Rest assured that your positive comments have been forward to Alexandra and Napoleon, who will be enchanted with your compliments. Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic! Cordial greetings, Adriana Peguero... More 

    Vestal, New York
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed 1 week ago

    All in all we had a great vacation. My husband and I took our four children. Ages 23 - 13. Check in was a bit long and confusing. But we got it. The pools were awesome, but wish they had night swimming. They shut down way to early. Was at the pool with towels every day before 6:30. The beach... More 

    Was this review helpful? Yes 2
    Viancagraciano, Customer Service at Grand Bahia Principe Bavaro, responded to this review

    Dear Guest, Thank you very much for choosing our Resort as your family holiday destination. We appreciate that you find worth to mention that you and your kids have had a nice stay. We apologize for any inconvenience you may have experienced. Please be assured that your observations have been taken in the highest consideration and shared with the General... More 

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