We were there in our honeymoon and ask for a room near the "jungle" (that's how we call for a place in the middle of the complex with wild life). It's was a great place to spend a week.

Stayed here May 10th-May 24th. We were in Block 25 in the Diamond Club. the room (suite) was lovely,and the maid service was really good.Always came back to flowers in the room.The bath robes and jacussi were a bonus.We were on the ground floor and it was lovely to sit outside early morning the gardens were beautifully cared for.Some have... More

Got married here on march break of 2011. No surprises, the resort was exactly as we expected. Although it was a little big they constantly had trolleys going back and fourth. We went because we heard really good things about the beach and they were all true. White sand and crystal clear water. We had a group of over 50... More

We went there in April 15-23, as a couple with no kids. Weather was fantastic, beach and landscape just amazing, people are very friendly. Go to Saona Island, is one of the most beautiful places on earth. No kidding! Unfortunately we did not got our CD with the film from the trip. They said they will leave it at the... More

everything is excellent quality. specially the customer service is really good. ... but there were some mistakes in the room. 1. a woman's underwear was on the door of the toilet. i think the maid couldn't see this. it was a little dirty but REALLY funny situation...hahaha... 2. someone called my room three to four times...at 02:30 AM !! but... More

After reading the reviews before we arrived was a bit nervous as stayed at the Gran Bahia in Mexico last year and had a fantastic time,. On arrival bit of confusion as 3 coach loads from Manchester checking in , we were in the Hacienda block no 27, no problem with our room very clean this block was nearer to... More

The food there was amazing; especially the buffet. Every night there was something different. i.e American, French etc. I enjoyed the amount of detail that was taken into consideration; such as the 24 hour bus service. What bothered me and my dad was the maid service because our maid seemed unhappy and always chose to do the bare minimum. Also... More

My GF and I just got back from this fantastic resort. We stayed May 13th-20th. I agree with Tony. When reading about bed bugs, there isn`t any. Beach: The beach is the best part of this resort. I`ve read about people not getting spaces but we never found that to be an issue. There is a guy on the beach... More

This is a large resort but the busses that run nearly 24 hrs mean you can get from the lobby to the pools and beach with ease. My wife (Susan) and I found the accommodation, grounds, pools, beach, bars and restaurants to be very clean and tidy. The staff were friendly and helpful and our room was cleaned and the... More