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Memories Splash Punta Cana

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Playa Arena Gorda | Macao, Punta Cana, Dominican Republic
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1 room 1 guest
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Memories Splash Punta Cana
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2,745 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (674)
Date | Rating
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  • German first
  • Italian first
  • Polish first
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  • Spanish first
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    (861)
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There are newer reviews for Memories Splash Punta Cana
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1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 29, 2015 via mobile

Soooooo looking forward to this holiday however what an anticlimax 40 minutes at reception to get our room cards Massive English barrier with staff Sharks around every corner trying to sell you time shares Waiting at the bars to get served the bar staff tended to serve all Spanish speaking guest before us No entertainment at night The pool water... More 

Was this review helpful? Yes 9
Prague, Czech Republic
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2015

Memories Splash Punta Cana and Royalton are two hotels combined into one. We (a couple 30 + 27 y.o.) stayed in Memories, very pleasant and quiet more family oriented complex with two pools (with bars), one main restaurant (great selection morning, noon and evening), mexican, italian and fish restaurants (ala carte), bellini evening bar, coffee bar, burger bar. In the... More 

Was this review helpful? Yes 4
MauricioZaratePUJ, General Manager at Memories Splash Punta Cana, responded to this review

Dear Ondrej E; Receive a refreshing regard from Memories Splash, Thank you for having preferred our Memories Splash for the enjoyment of your last vacation as well for let us know how wonderful your vacation was. We do hope to receive you very soon for another memorable stay at Memories Splash. Sincerely, Mauricio Zárate General Manager Royalton Punta Cana &... More 

Stockton-on-Tees, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 28, 2015

I don't want this review to come off as being too negative. There were a few things though that we felt let it down. We booked the holiday primarily based on the water park but as my husband is short sighted, and as such it would be dangerous him climbing stairs and looking after our eldest daughter without his glasses,... More 

Was this review helpful? Yes 6
MauricioZaratePUJ, General Manager at Memories Splash Punta Cana, responded to this review

Dear Diane T; Receive a refreshing regard from Memories Splash, On behalf of our Management, I would like to give you the thanks for having preferred us as your destination to your holidays. It is a pleasure to receive your feedback on TripAdvisor. We do hope to see you very soon for another memorable stay at Memories Splash. Sincerely, Mauricio... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 27, 2015

I bought a 4 days 3 nights vacation from costamar, this was my third time in punta Cana, they highly recommended this resort and was a 5 star rating they told me!!! I traveled with my sister and my daughter and I paid for 2 beds and one sofa bed room but they gave us a king size bed, I... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 of 5 stars Reviewed June 27, 2015

I'm giving this review based on being here after 3 days of a 6 day vacation. Let's start first with check in. It was not busy but yet took way too long. Only one other family in front of us checking in but yet it took nearly 45 mins. Plenty of staff and all very pleasant. A cool refreshing beverage... More 

Was this review helpful? Yes
Lodi, Wisconsin
1 review
3 of 5 stars Reviewed June 27, 2015

This is my husband and my 3rd time to Punta Cana-first time to this resort. I rate a 3 because my other 2 experiences were fantastic experiences. The hotel was nice-we stayed in building 9 which was the closest to the Royalton and the water park. I think building 7 or 8 next the pool would be the best spot.... More 

Was this review helpful? Yes
Santo Domingo, Dominican Republic
Level Contributor
1 review
4 of 5 stars Reviewed June 27, 2015

Me and my friends had a great time. And yea, we would come back with no doubt! The water park really adds an interesting fact to the daily routine in a resort. It makes the agenda a little different and makes the day more enjoyable. We also had a nice experience in the restaurants at noons, especially in the mexican,... More 

Was this review helpful? Yes
MauricioZaratePUJ, General Manager at Memories Splash Punta Cana, responded to this review

Dear JheixonD; Receive a refreshing regard from Memories Splash, Thank you for having preferred our Memories Splash for the enjoyment of your last vacation as well for let us know how wonderful your vacation was. We do hope to receive you very soon for another memorable stay at Memories Splash. Sincerely, Mauricio Zárate General Manager Royalton Punta Cana & Memories... More 

hampstead, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 27, 2015

My family and friends enjoyed the resort in was a great place for Adults, children and teens. My room had two double beds with balcony on third floor. We were in building nine, which is close to everthing.We loved the buffet resturant called select. We had terrific waiters Yuderia, Alorentino,Pablo, Novel, Claude Jean and Reyes. Theses guys all were very... More 

Was this review helpful? Yes 1
MauricioZaratePUJ, General Manager at Memories Splash Punta Cana, responded to this review

Dear Stephanie H; Receive a refreshing regard from Memories Splash, On behalf of our Memories Team, I would like to give you the thanks for having preferred us as your destination to your holidays. It is a pleasure to receive your feedback on TripAdvisor. We do hope to see you very soon for another memorable stay at Memories Splash. Sincerely,... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 27, 2015

While the property itself and accompanying amenities are quite good, the language barrier between Memories Splash employees who both speak AND understand English and those of us who speak zero Spanish was too difficult to deal with. If I move to the Dominican Republic, the onus of responsibility to assimilate is clearly on me. When I'm on vacation, however, I... More 

Was this review helpful? Yes
MauricioZaratePUJ, General Manager at Memories Splash Punta Cana, responded to this review

Dear Chris P; Receive a refreshing regard from Memories Splash, On behalf of our Management, I would like to give you the thanks for having preferred us as your destination to your holidays. It is a pleasure to receive your feedback on TripAdvisor. Receive a sincerely apologies for any inconveniences that you have had during your stay. We have taken... More 

florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2015

Me and my family just came back from our vacation in this resort and it was unforgettable!!! We want to return next year. The staff were incredible!!! Even though they were working really hard, they were always helpful, smiling, assisting everyone in anything. Thanks to them for making us feel so great. Thanks to The entertainment staff Mary, Jose, Milkyway... More 

Was this review helpful? Yes
MauricioZaratePUJ, General Manager at Memories Splash Punta Cana, responded to this review

Dear joy053; Receive an exclusive regard from Royalton Punta Cana, We do really appreciate your preference in our Royalton Punta Cana as your destination for your last vacation and for your positive feedback on TripAdvisor. We will be more than honored to receive you for another great stay at Royalton Punta Cana. Kind regards, Mauricio Zárate General Manager Royalton Punta... More 

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