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All 102 Punta Cana hotels

The Westin Puntacana Resort & Club

4.0 of 5 Hotel   |   La Altagracia, Punta Cana, Dominican Republic (Formerly The Westin Punta Cana Resort & Club)
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Ranked #44 of 102 Hotels in Punta Cana
A recent review
5 of 5 stars reviewed yesterday
Elliot S Brooklyn
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238 reviews from our community

Traveler rating
    126
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    9
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89
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brooklyn
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I arrived December 18th and I must say that I am very impressed with this westin resort. The setting is really breathtaking. I believe every room has an ocean view. The view from my balcony needs to be seen in person. The Infiniti pool looks amazing. The service is top notch. Melissa at the reception strives to please. Just ask... More 

Was this review helpful? Yes 1
Denver, Colorado
1 review
1 of 5 stars Reviewed 2 days ago NEW

This review is regarding my recent one week vacation at the Westin Punta Cana. Although there were a couple nice features, the overall experience was disappointing and definitely not worth the money. Pros: • Newer hotel • Mostly nice/helpful staff • Comfortable beds Cons: • The hotel is in a secluded area and it’s very difficult to get around. There... More 

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 3 days ago NEW

Very good if your expectations are easy pool/beach access, no nightlife, self contained resort (area i.e. Punta Cana resort) and seemingly overstaffed. We were here the week before Xmas break. More children and noise began picking up later in the week. Hotel felt like it was at 25% occupancy. Staff: is very friendly, but waiters can be a little pushy... More 

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Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just returned from a wonderful stay at the Westin in Punta Cana. Where to start? The hotel is about a ten minute drive from the airport (a taxi will cost $20) and the open air lobby is gorgeous - as is the whole property. I felt relaxed the second we got there are were served our welcome drink. Carlos... More 

Was this review helpful? Yes
Alberto A, Executive Director of Hospitality at The Westin Puntacana Resort & Club, responded to this review

Dear Courtney1016: Thank you very much for taking the time to evaluate our hotel and giving us such high marks. We are glad you had such a wonderful time and enjoyed so many things in the resort, especially your room, the beach and pool areas, our staff among other things. We also thank you for recommending people to book and... More 

Yorktown Heights, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful new resort right near the airport (but no airport noise at all). Everything about this place is excellent, most of all the exceptional staff who will stop at nothing to ensure your happiness! The resort is beautiful and perfect for a quick getaway (from New York) and peaceful time. This is not a place to go to if you... More 

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Alberto A, Executive Director of Hospitality at The Westin Puntacana Resort & Club, responded to this review

Dear lullubelleNewYork: Thank you for taking the time to review us and for giving us such wonderful feedback, we are very glad that you enjoyed your stay with us and that you liked so many things like our beach, how relaxing the resort is and our gym among other things. You are correct when you say that we are so... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

I'm not quite sure where to start given there are so many issues with this place. The rooms are grossly overpriced for what you are getting, no question there. They have 2 restaurants on the property with virtually the same limited menu and make it nearly impossible to leave their hotel to go elsewhere. The 'free shuttle' doesn't run off... More 

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San Francisco, CA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The service was wonderful across the board, the resort was beautiful and the beach was gorgeous. We went the week before Thanksgiving when there were no crowds, so we cannot say how it would be at a busy time. The only things that could use improvement are unrelated to the hotel. We booked through Gray Line at the hotel, and... More 

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Alberto A, Executive Director of Hospitality at The Westin Puntacana Resort & Club, responded to this review

Dear random38: Thank you for taking the time to review our hotel and for giving us such a high mark, we truly appreciate it. We are glad that you found the service to be wonderful and that you enjoyed the beauty of the resort, especially the beach for which we receive so many great comments. In regards to you wondering... More 

Top Contributor
60 reviews 60 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms, atmosphere, and location/view are all great. The hotel is less than a year old, but their staff is well experienced, coming from Punta Cana Group's previous hotels in the area. Everything is well done as you would expect, but the pricing on food, local transportation and anything else you might need is outrageous. And Wi-Fi would not work in... More 

Was this review helpful? Yes 1
Alberto A, Executive Director of Hospitality at The Westin Puntacana Resort & Club, responded to this review

Dear Granmio: Thank you for taking the time to review our hotel, we are glad that you liked the room, the location and the staff. We are a bit surprised by your comment on our prices as we constantly benchmark with various similar resorts in our island and in the Caribbean and find that we are in a very reasonable... More 

New York City, New York
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were looking for a quick long weekend trip and chose the Westin due to its proximity to the airport, non stop flights and relatively inexpensive costs. While we had a nice trip, I would not return. On the plus side, the hotel is very pretty and well-maintained. The rooms are large, brand new and comfortable. The pools are great... More 

Was this review helpful? Yes 5
Alberto A, Executive Director of Hospitality at The Westin Puntacana Resort & Club, responded to this review

Dear Victoria5: Thank you for taking the time to review our hotel, we appreciate the time spent doing so. Although we are happy that you did find some of the things in the hotel to your liking, such as the size of the rooms, the pool area and the attitude of the staff, I am disappointed because we obviously did... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

First word, WOW. I cant say im an experienced international traveler, but I travel within the US a good bit. The service here is the best ive ever experienced. Every member of the staff is kind and goes out of their way to make sure you are enjoying yourself. Had one small hiccup, and the GM and Service managers set... More 

Was this review helpful? Yes 1
Alberto A, Executive Director of Hospitality at The Westin Puntacana Resort & Club, responded to this review

Dear wes c: We are glad to see that we created a WOW factor in you. Thank you for taking the time to review our resort. I am glad that you found the service to be of high quality and I am glad that our management was able to fix quickly the issue that you mention. We hope you come... More 

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Additional Information about The Westin Puntacana Resort & Club

Address: La Altagracia, Punta Cana, Dominican Republic (Formerly The Westin Punta Cana Resort & Club)
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Puntacana Resort & Club 4*
Number of rooms: 200
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Hotel Style:
#37 Luxury Hotel in Punta Cana
#39 On the Beach Hotel in Punta Cana

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