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The Westin Puntacana Resort & Club

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La Altagracia, Punta Cana, Dominican Republic
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The Westin Puntacana Resort & Club
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466 Reviews from our TripAdvisor Community

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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Punta Cana, Dominican Republic
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I ve visited the Westin Hotel this weekend and I had a great time. At the reception Kenia and Emilio were very efficients and friendly. My room had a pool and beach view. You sleep on clouds. Rooms are beautiful and very nicely decorated. At the beach, the service is fast and effcient. Breakfast with many different choices. It s... More 

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San Francisco, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Ater spedning 7 days at the Westin Punta Cana, I had some reservations and praise for this property. Let's start with the praise and work our way down. 1. I LOVE the property and how clean it is. they have workers working all day just to maintain the grounds, clean the pool, and making sure the experience is enjoyable for... More 

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New York City, New York
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were at the Westin for a wedding weekend. The hotel is a typical Westin with lovely hotel rooms, comfortable bedding, but not much of a tropical feel. There is a large pool area that is lovely, surrounded by lounge chairs and shade structures. While they advertise an activity schedule, no activities were held the entire time we were there.... More 

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Miami, Florida
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Where to begin!!!!!!!!!!!!!! Ok so let me preface by saying that i have been many times to punta cana, and i always went with an all inclusive hotel, 75% of the time i would get sick with a stomach virus and it would ruin my vacation. Im also very well traveled and have ample experience with 5 star hotels. This... More 

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Miami, Florida
Level Contributor
84 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I am comparing this resort with a few of the Spanish all inclusive compounds and frankly this one is the exception. First, it offers a European Plan and not compulsory A I, secondly it is relatively new and well run. The rooms are nicely done and everything works including WIFI which is a rarity in the DR as far as... More 

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was very pretty, however not only is the service extremely slow, there is also a huge disconnect in expectations between what you think you're going to get and what you actually do. We had a miserable night when for 3 hours we were startled awake repeatedly (between 1 and 3 am) by a loud drilling sound as if... More 

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Westin hotel has one of the best beach in Punta Cana. It is well kept and very clean. There are plenty of seats and no fight to put towels in advance or be with noisy drunk guest you see in the other all inclusive resort. Being none inclusive resort you avoid the buffet food with folks stuffing themselves. This resort... More 

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Puntacana123, Guest Service at The Westin Puntacana Resort & Club, responded to this review

Dear FBSJ69, Thank you for taking the time to review The Westin Puntacana Resort & Club! We are glad that you had a great experience and we thank you for your positive feedback for the hotel and specially for gave such good details about our facilities. We hope to have you back soon! Best Regards. More 

san francisco
Level Contributor
57 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
1 of 5 stars Reviewed 3 weeks ago

New resort with pretty nice rooms and awful service. Got a key to room late around 2pm. When out and after returning to room key didn't work. Went down to reception and got new key that still didn't work. Asked mate to help and she is on phone 15 minutes and nothing happens . Went down to reception to find... More 

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Level Contributor
17 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel and service. Good food. You have to go to the natural lagoons. Nice pool and the beach is amazing. The rooms are big with a nice balcony and all have pool view. Its very clean and modern. A good place to relax and disconnect. Not is an all inclusive hotel but they have some meal packages.

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Puntacana123, Guest Service at The Westin Puntacana Resort & Club, responded to this review

Dear Acaraballo, Thank you for take the time to share your experience in our property on Tripadvisor. And of course we really appreciate such positive review. We are glad to know that you found the relaxing vacation that you deserved. We are ready to have you back as soon as you prefer. Regards. More 

Santo Domingo, Dominican Republic
Level Contributor
247 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family stay for a weekend and we had an excellent service. The breakfast is vey complete with a good variety options. The spa and gym is very complete. We did not had dinner or lunch in the restaurants. We stay in a very spacious room, All rooms have pool and sea view.

Was this review helpful? Yes
Puntacana123, Guest Service at The Westin Puntacana Resort & Club, responded to this review

Dear Licey7, We really appreciate that you take the time to give this positive review as " Great Stay". We are glad to know that you and your family enjoyed your time with us. Hope to see you in a near future, and you can have the experience to dine in our restaurants. Best Regards. More 

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