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The Westin Puntacana Resort & Club

4.5 of 5
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La Altagracia, Punta Cana, Dominican Republic
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The Westin Puntacana Resort & Club
Best prices for: 1 room 1 guest
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Ranked #45 of 99 Hotels in Punta Cana
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396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the time we go on property, we were treated great! The beach was awesome. There was one day when there was a strange seaweed invasion but we made the best if it and the staff tried to keep up with it as the tide came in and out. The room was really comfortable with a great shower and wonderful... More 

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Aventura, Florida
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a golf toutnament in Casa de Campo last weekend but I decided to go to the D.R. a day early in order to see Punta Cana. I was blown away by the greeting and the service I encountered. "Emilio" made me feel like I was at my own house! He gave me a great SPG Gold room and... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We just recently stayed at the Westin for our honeymoon. We had such a great experience there. The entire staff was more than helpful. They did everything they could to help and accommodate us. Staff member, Melvin, brought fun times and smiles to our mornings as he greeted us! Staff member, Anouri took care of us every day at the... More 

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Puntacana123, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Jillianc100 We are more than happy to read that you enjoy your vacations on our property. Thank you for recognize the quality of service on our employees, and specially for mentioning Melvin. We will be sending a copy of this review to his file and to the hhrr department. We hope to have you back on property soon. More 

New York City, New York
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Even though the beach wasn't the biggest, it's a great hotel. The staff is great and the rooms are average. The land is very nice and there are nice restaurants near the hotel. It's a nice place to relax and swim. I'd definately go again.

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Puntacana123, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Will A Thank you for shearing you experience in Tripadvisor, we are happy to know that you enjoy your vacations. As you mention your return, we will be more than glad to have you back. More 

West Bloomfield, Michigan
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just the Facts ;-) 1. Best room I have ever stayed in (Jr. Suite is worth the upgrade). 2. Beach is way better than the Atlantic side (although there is seaweed they have to clean daily) 3. Hotel is gorgeous, clean and well maintained. 4. Service was great. 5. Food was good and with a little work could be great.... More 

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Puntacana123, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Jason S Thank you for take the time to share your experience in our hotel. About the food comment at the moment we are working in a new menu, so in your next visit we hope you can enjoy it. Hope to see you soon. More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very conveniently located to the airport. We landed at 12:30 and were laying by the beach by 1:15. The staff is extremely friendly, the rooms are new and the grounds are really nice. The concierge staff. the front desk, and Manny, who runs the restaurant, are so helpful. The manager of the hotel was there to handle... More 

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Puntacana123, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear josh f thank you for taking time to review your experience in our hotel, we also are glad you enjoyed this brand new property and all the facilities in it, the staff's name mentioned will be send to our HHRR department for recognition. also thanks to let us know about the services that need to be improve, we are... More 

Santo Domingo, Dominican Republic
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed my stay on the hotel there are a tons of good things and a few bad. From the momment i arrived to the momment i left the attentions where great. Really Good Service. I went to the beaches the same day to get a tan and it was beautiful. I loved the place but as soon as... More 

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Puntacana123, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear RC1992 thank you for share your experience in our hotel, hoping this won't be the only and last of your visits in our country. we are working right now to improve in our restaurants services to make it better for all of our guests. More 

Barcelona, Catalonia, Spain
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend and I traveled to this hotel for the very first time in the beginning of May this year. We stayed for six nights and it was wonderful. First of all, I have to start by recognizing the staff. Never have I stayed anywhere where they have a staff that is so friendly, attentive and accommodating. Particularly, Melvin, Ani,... More 

Was this review helpful? Yes 2
Puntacana123, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Tea54 thanks for your very detailed review about this experience with us in our brand new property, we are very glad you took advance of all the services and facilities in our complex. about the staff's name mentioned in your review; we will be send them to our HHRR department for their recognition. right now we're note about the... More 

Springfield, Missouri
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to the Westin Punta Cana as a married couple without kids for a 'babymoon.' Walking into the resort, you will immediately feel relaxed. It is brand new, clean, modern, and has every Westin amenity you would expect. There is no 'fight' for service or attention by the staff. Rather, the staff was excellent, and they made many efforts... More 

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Puntacana123, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Honeymooners_811 thank you so much for taking time to have a review about your experience in our hotel, and mentioned the great attitude about the entire staff. we provide with a shuttle transportation complementary to all guests to puntacana village where the super market and shops are located, reminding you that gray-line taxi service is a third party company... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

My favorite place I can't thank the staff and the Westin enough. They truly made my birthday extra special from the card and the little Dominican doll when I got back from the beach. To knocking on my door minutes later with two small delicious cakes with a candle for my friend and I. It meant so much since my... More 

Was this review helpful? Yes 2
Puntacana123, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Trip Advisor member Thanks for sharing your experience in our hotel and we are more than happy that you enjoyed your birthday in a special way We hope to visit us again More 

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