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Four Points by Sheraton Puntacana Village

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Boulevard 1ero De Noviembre | Puntacana Resort & Club, Punta Cana, Dominican Republic
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Four Points by Sheraton Puntacana Village
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Four Points by Sheraton Puntacana Village
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177 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Belo Horizonte, MG
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First of all, is the closest airport hotel then I never seen. Less than 3 minutes by car. Reception guys are very pleasant to help you every time. The rooms are simply great. Very confortable bed, silent a/c and room as well. Good breakfast and sandwishes.

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Kaliningrad, Russia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is good place for waiting your flight from Punta Cana airport. It is true. Hotel proposes free shuttles to the airport and to a nearest beach. Additionally hotel has small pool where you may some cool. That is all. But why they rate themselves “five stars”? And you must pay for their fantasy! Small room, grey ruined by... More 

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Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review

Dear Alex K: Thank you for your time reviewing our hotel, we appreciate your time. We are sorry that you seem to have misunderstood something you saw because we do not bill our Four Points as five star, as a matter of fact we are rated as a three star even though many people find us to be almost a... More 

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved staying here for four days over this past weekend. The staff is warm and friendly. All the pilots and flight attendants stay here--so that says something! The shuttle to the beautiful Playa Blanca is only a five minute ride. You can walk to the grocery store and restaurants nearby. There is a beautiful Catholic Church and the Mass... More 

Was this review helpful? Yes 2
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review

Dear Daniel H: We are glad that you enjoyed our hotel so much, thank you for your glowing review. You did a great job of pinpointing some of the most important features of our hotel and we thank you as this will be helpful to guests coming in the future. We hope to see you back soon. Have a great... More 

Springfield, Virginia
Top Contributor
65 reviews 65 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The start was a little rocky, the phone in the terminal didn't work and the van to pick us up went to the wrong terminal. It got fixed and the rest of the stay was just great. Breakfast in the morning was a combination of American and island dishes all well prepared. Bar was friendly and prices reasonable. Across the... More 

Was this review helpful? Yes 1
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review

Dear Ed T: Thank you for taking the time to review our hotel, we are very happy that you enjoyed so many features that we have such as our Puntacana Village, our shuttle service and our Food and Beverage offerings among other things. We hope that you return to our hotel or try out our new marvelous hotel on the... More 

Mississauga, Ontario, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the forth time I come with my husband and his family to this property. The service is awsome. My check in process was fast and they even remembered my name when I arrived. The employees here have become like family to us especially Guillermo at the bar. He always goes out of his way to make sure we... More 

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Alberto A, Manager at Four Points by Sheraton Puntacana Village, responded to this review

Dear Natalia M: We are glad that you have come so many times and have such great stays at our hotel although we are disappointed that you had a bad experience with our Front Desk team from whom we usually get great comments. I am looking into this matter to make sure no other guest leaves with that perception. Hopefully... More 

Miami, Florida
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 22, 2015

This hotel is located within walking distance of the airport terminal. It is modern, updated, clean and very roomy. Great staff as well. Next door there are plenty of shops and restaurants of all kinds. If you are vacationing in the DR and you don't want beach front for your stay then this hotel is for you.

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Alberto A, Manager at Four Points by Sheraton Puntacana Village, responded to this review

Dear Edward R: Thank you for reviewing our hotel and giving us such positive feedback, we are glad you enjoyed our hotel and our Puntacana Village. We hope you return one day or try our new great hotel on the beach, The Westin Puntacana Resort & Club. Have a great day! More 

Montreal
Top Contributor
244 reviews 244 reviews
65 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed February 20, 2015

this would be my second time that i write about this hotel. During last two months i have visited it at least 5 times, as a part of my business trip. Love this place. I just really like service, people that work there. Rooms are super clean, nice and perfect in almost every way. Air conditioning is working at full... More 

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Alberto A, Manager at Four Points by Sheraton Puntacana Village, responded to this review

Dear fabioinmontreal: We are very glad that you have been to our hotel so many times and that you enjoy it so much. Thank you for the detail in your positive feedback, this will be helpful to many other guests coming to stay with us. We hope to have you back soon. Have a great week! More 

Santo Domingo, Dominican Republic
Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

new hotel, with great beds, delicious breakfast, excellent location to travel around the area and get to know the beaches.. Would need to rent a car though, but it has many restaurants around and pretty close to the airport. It not really a romantic beachy place, but you can the most out of the area by staying there and just... More 

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Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review

Dear MargaritaEsteva: We are glad that you had such a positive experience in our hotel and that you liked so much the rooms, the location, our Puntacana Village among other things. Hopefully you will return to our hotel or to our new marvelous hotel on the beach, The Westin Puntacana Resort & Club. Have a great week! More 

Delray Beach, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 10, 2015

My wife booked us in for 8 nights on points.We had a suite which was huge with a small fridge. You are close to the airport and alot of flight staff overnight. It was a beautiful hotel with a great shuttle to take you to the beach. The stops on the shuttle were the Westin, Casa Golf Club, Playa Blanca,... More 

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Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review

Dear pathompy: Thank you for giving such a thorough review on our hotel, your feedback will be very beneficial to other clients considering coming to our hotel. We are glad that you found so many positive things to say about us and we hope that you return one day either to our hotel or to our new fantastic hotel on... More 

Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 27, 2015

This hotel really is too good a deal to last. It is ranked by SPG is category 1, so is a real bargain staying on points. It's brand-new, clean, has excellent staff, and for SPG platinum's has a good breakfast, Internet for free and good room upgrades -- although YMMV here. It's close to the airport and they will pick... More 

Was this review helpful? Yes 1
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review

Dear Gordonnomad: We are glad that you have been so happy with your experiences at our great hotel. Thank you for all the positive feedback you have given, your review will be helpful to many people who are looking into staying in the hotel. In regards to the beach you mention close to the Westin, this is Playa Blanca, which... More 

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