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The Reserve at Paradisus Punta Cana

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Bavaro Beach, Punta Cana, Dominican Republic
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The Reserve at Paradisus Punta Cana
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2,270 Reviews from our TripAdvisor Community

Traveler rating
    1,774
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935
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Reserve at Paradisus Punta Cana
See the most recent reviews
Lockport, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 9, 2014

Beautiful property!! Lots of trees and plants surrounding the cabanas. We stayed in the Kids Zone which was not loud and crazy like you might expect. Our concierges, Elaine and Estafania were wonderful. Always there to help and reserve a cabana for us. Snacks were delivered to the room for kids every night. All of the staff paid special attention... More 

Was this review helpful? Yes 1
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from The Reserve at Paradisus Punta Cana Resort. First of all, we woul like to apologize for the invonvenience you may have had during your stay. We understand there is always room of improvement and your comment is the best way to identify those areas that need to developed. Be advise that your points of view... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

We had an amazing family vacation at the Reserve at Paradisus Punta Cana and can't wait to go back. Even our 20 and 18 year old loved the trip! Everything about the resort was top notch. The resort grounds were immaculate as well as the rooms. The shows at night were so much fun, especially the dancing! Beautiful beach with... More 

Was this review helpful? Yes 1
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Guest, Receive warm greetings from The Reserve at Paradisus Punta Cana. Thank you for has chosen us as your vacation destination. It has been a pleasure for us to have had you here at our property, since we are committed to quality and great guest service. Know that your satisfaction is our priority and we always put our biggest... More 

Punta Cana
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 8, 2014

After years of traveling for business and pleasure, this is the first time I've felt compelled to complete a review. I took my wife and 3 boys to Paradisus Punta Cana over Thanksgiving week. We booked through our travel agent and didn't really price shop- we just wanted the best vacation for our family. We've been to Beaches Turks, Beaches... More 

Was this review helpful? Yes 4
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Guest, Receive sunny greetings from The Reserve at Paradisus Punta Cana. First of all we would like to thank you for sharing your great experience with the rest of the world about your recent stay at our hotel. We would like you to know that it has been an honor for us to being chosen by you on your... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2014

This was our second trip to the Paradisus resort. And we were glad to be back. First visit staying in the Reserve. Staff w a small super friendly especially pool staff Jose De Los Santos, José Reinoso, Ramon Sinuer, Lenin Mona, Santos Polanco, Melvin Brizon. Also our concierge Christian. Also a big help was the marketing manager from club Melia... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed December 6, 2014

Santo was Very attentive and super friendly!! We never had to think of our next drink he was on it before we realized we needed another one. Fantastic!! Silvio, Jose, d Los santos Lismeiry Lenin Alvin were as well making our stay great!!

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Winston Salem, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 5, 2014

Just got back from a week's vacation at The Reserve at Paradisus. The Resort is beautiful, very clean, the food is great with lots of choices and the staff is very friendly. We took my husband's grandmother with us and she had such a wonderful time that she is asking when we are going again. We stayed at The Reserve... More 

Was this review helpful? Yes 3
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Guest, Receive a warm greeting from The Reserve at Paradisus Punta Cana Resort. I would like to thank you for selecting us on your recent holidays. I appreciate you have transmitting us your impressions about your experience with us and it make me feel content to learn that you have delighted our great services and facilities and also your... More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

We're presently on our third day of our 5 day stay at The Reserve at Punta Cana and I must say it's been an amazing 3 days so far. The Hotel is absolutely beautiful, the accommodations are superb, the food is excellent and the service is first class from the front desk personnel to the waiting staff and bartenders. The... More 

Was this review helpful? Yes 1
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Pete, Receive warm greetings from The Reserve at Paradisus Punta Cana Resort. As your recommendation is our best gift we would like to officially thank you for sharing with the rest of the world your experience at our hotel, we have been more than honored to have you here with us. Happiness and pride are the words that describe... More 

Brooklyn, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 5, 2014

What an amazing experience our wedding was at Paradisus Punta Cana! We selected one of the existing packages, the Aqua Package for our wedding and it was beyond our expectations – the immaculate grounds, the colors, the entertainment, the food, the music, the ambiance gave everything such a beautiful touch for our special day. The feedback from our family and... More 

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Lawrence, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014 via mobile

This is the place to be if you're coming to the Dominican republic specifically Punta Cana. Santo Polanco served us all day at the pool. Food was great. Alcohol was flowing. THEEEEE place to be. Don't look anywhere else. We stayed in the reserve and had a fantastic time. Wifi needs work though.

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1 review
5 of 5 stars Reviewed December 4, 2014

I stayed at The Reserve this past week and must say I was extremely impressed. First off the place is beautiful it's like it's own separate island on the island. The rooms, landscape, and lobbies throughout are very nicely done. Luxurious would be the word I'd use. The garden fountains make you feel like you are walking through a rain... More 

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