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Punta Cana Princess All Suites Resort & Spa

Playas de Bavaro, Punta Cana, Dominican Republic
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1 room 1 guest
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Punta Cana Princess All Suites Resort & Spa
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3,942 Reviews from our TripAdvisor Community

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Traveler rating
    2,231
    1,099
    386
    154
    72
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292
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (684)
Date | Rating
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English first
  • All months
    (3942)
  • Mar-May only
    (1250)
  • Jun-Aug only
    (936)
  • Sep-Nov only
    (668)
  • Dec-Feb only
    (1088)
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Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Punta Cuna Princess greeted me with a cocktail, Greeted at check-in/Kerlyn👍👍he advised, suggested, translated & made everything so easy. Ramona 😇the restaurant hostess had the most outstanding personally everyday. I just love her. Cleaning service decorated my room on my birthday. Jasmine😚 "Chocolina" was made for her entertainment job.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

If you come to Punta Cana Dominican Republic I recommend the Punta Cana Princess resort. When we arrived we were greeted by friendly staff. Kerlyn was very professional any questions are concerns he was their to answer and accommodate. Make sure you meet the hostess Ramona at the main restaurant she is the best. Rooms were kept clean and we... More 

Was this review helpful? Yes
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here the week of August 22-29, 2015. The staff were very friendly. The grounds were clean and the pool was nice. The beach had some seaweed but was very beautiful. A shuttle was provided to take you to the other two properties. This is an adult only resort so it was nice to not see or hear any... More 

Was this review helpful? Yes 3
Community-Princess, General Manager at Punta Cana Princess All Suites Resort & Spa, responded to this review

Dear ToniPrincipal, Please, accept our sincere apologies for the situations that affected you while vacationing with us. We regret that our food concept and cleaning service did not meet your expectations. Please be assured that the matter will be given the proper attention and that we are continuously working on improving the hotel facilities and services. It is important to... More 

Louisville, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Went here for our Honeymoon in June 2015, felt like herded cattle through the airport and with our transportation to the Hotel. However once we arrived we were greeted with warm welcomes and cocktails! There wasn't anything special about our room as we had the platinum suite, housekeeping came and restocked our fridge every day though. The dining experience was... More 

Was this review helpful? Yes 5
Community-Princess, Director General at Punta Cana Princess All Suites Resort & Spa, responded to this review

Dear LissaWK, We would like to thank you for choosing our Hotel Punta Cana Princess as your holiday’s destination. We thank you as well for taking the time to post a review about your positive experience in our property. We would like to express our gratitude for your positives comments about our staff members accomplished your expectations. We will share... More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed Aug 17-27.First a big shout-out to Joel at front desk! Very helpful and friendly meeting all our requests and wants- thanks so much, always asking how things were!! Room, bed, AC,hot water, maid service all good. Food good but staff needs some work. Seaweed washed up on beach was slow to get cleaned up compared to all other resorts.... More 

Was this review helpful? Yes 4
Community-Princess, Director General at Punta Cana Princess All Suites Resort & Spa, responded to this review

Dear Dunk 5, We would like to thank you for choosing our Hotel Punta Cana Princess as your holiday destination, we thank you as well for taking the time to post a review about your positive experience in our property. We are very happy to read that you have enjoyed of our overall services, gastronomy, and of course, the staff.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The animation staff was the best. Every person in the animation was was nice and brought good energy to the pool, beach and the shows. Gregory, Gucci and Yenniffer treated me like family there. There was this girl that singed " Coco Loco " that was very pretty. She's brownskin with long hair. Last time I seen her was on... More 

Was this review helpful? Yes
Community-Princess, Director General at Punta Cana Princess All Suites Resort & Spa, responded to this review

Dear Victor C, We thank you for choosing our hotel for your holidays and for posting a review about your recent experience at Hotel Punta Cana Princess. We would like to express our thankfulness for your wonderful lines referring the beauty and the service of our hotel, the kindness of our staff and our infrastructure. We will share your comments... More 

Plymouth, Massachusetts
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

nice property,rooms were clean and good size. pool was nice, food was just OK staff did a great job,always happy to serve. The beach was nice, but there was allot of seaweed.The staff at the sales desk in lobby were not much help and had a bad attitude.

Was this review helpful? Yes
Community-Princess, Director General at Punta Cana Princess All Suites Resort & Spa, responded to this review
Google Translation

Estimado Paulyc54, Gracias por escoger al Punta Cana Princess para el disfrute de esta fecha tan importante. Agradecemos el tiempo... More 

Dayton, Ohio
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, so its been about 3 weeks since my husband and I returned. First, let me say, the staff at PCP are so nice and friendly, I could not have asked for more. There was one guy at the Tex Mex restaurant that was pushy and not friendly, but he was the only one in 7 days I dealt with.... More 

Was this review helpful? Yes 4
Community-Princess, General Manager at Punta Cana Princess All Suites Resort & Spa, responded to this review

Dear Brandie L, We would like to thank you for having taken the opportunity to share the experience you had while here at our resort. Each criticism, compliment and recommendation will help us to improve our standards of services. We really thank you for your compliments towards our staff. We deeply regret that you couldn’t enjoy to the fullest and... More 

Whitby, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Still at the resort but asked to do a review by a member of the guest services staff--who has been most helpful to us (James). My wife and I are enjoying our time here. Food is good though the buffet is small. Entertainment has been fun. We find the beds comfortable as we are both sleeping well. Some friendly staff... More 

Was this review helpful? Yes 2
Community-Princess, General Manager at Punta Cana Princess All Suites Resort & Spa, responded to this review

Dear bbriard It is quiet comforting to learn about the wonderful experience you had here at Punta Cana Princess, especially since it was one of the most important days of your life. We are truly honoured by your compliments and we are glad that we were able to contribute to the creation of an unforgettable event for you, your family... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall this vacation was just OK. I was expecting something similar to their property in Riviera Maya, but this was nowhere close. We were disappointed with not being given our complimentary bottle of rum & cigars on arrival. We called the front desk asking for it and was told it will arrive by that evening, "Don't worry about it, no... More 

Was this review helpful? Yes 2
Community-Princess, General Manager at Punta Cana Princess All Suites Resort & Spa, responded to this review

Dear Timika M, I would like to thank you for choosing Punta Cana Princess for your holidays and also for sharing your experience with us. I anticipate that you will accept our apologies for the inconvenience of the request and trust that you will understand that it was not our intention to disappoint you in any way. Moreover, after reading... More 

Hotel Review Summarization

What travelers say

  • Very good(19)
  • Mare Nostrum(16)
  • Beach bars(16)
  • Tex mex(11)
  • Animation Team(10)
  • Great time(8)
  • Very nice(7)
  • Rooms are clean(5)
  • Fruit basket(5)
  • Main buffet(4)
Questions? Get answers from hotel staff and past guests. Ask a question

4,666 photos of this hotel

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Room/suite (449)
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Hotel & grounds (719)
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Pool/beach area (1011)
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Bathroom (46)
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Business center/function rooms (11)
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Videos (8)
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Amenities (38)
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Beach (38)
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Deluxe Suite (91)
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Pool (15)
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Restaurants and Bars (106)
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The Hotel (128)

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Pool/beach area (20)
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Dining (18)
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Hotel & grounds (18)
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Room/suite (13)
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