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Tropical Princess Beach Resort & Spa

Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
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Tropical Princess Beach Resort & Spa
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Tropical Princess Beach Resort & Spa
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1,617 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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    (1617)
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    (511)
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There are newer reviews for Tropical Princess Beach Resort & Spa
See the most recent reviews
Northamptonshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Punta Cana (tropical princess) on the 25/6/15-5/7/15 Holiday started off great but then turned worse and worse! We arrived and never received a welcome to the hotel when we got there when other guests were being showed around and been offered a welcome drink. Our room was nice but not what we payed for we ask for a sea view... More 

Was this review helpful? Yes 4
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear _suttonhannah We will like to thank you for taking the time to share your comments with the TripAdvisor community. We expect that you accept our apologies for any difficulty that you might have encountered during your holiday; we kindly inform you that it was not our purpose to let you down in any way. Furthermore you can rest assure... More 

Framingham, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was our first time traveling to Punta Cana. This hotel was bad from the second we walked in. The wait to check in was so long. They told us we were getting a pool view, no pool view, air conditioner not working, very run down and smelly place! Lots of drunk people at the swim up bar, cups,straws and... More 

Was this review helpful? Yes 7
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Jaeger5 We will like to thank you for taking the time to share your comments with the TripAdvisor community. We expect that you accept our apologies for any difficulty that you might have encountered during your holiday; we kindly inform you that it was not our purpose to let you down in any way, Furthermore you can rest assure... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was nervous about our trip to the Tropical Princess as there are some horrible reviews out there. We had a very good experience. The staff members were extremely friendly and helpful. We speak very limited Spanish but were able to communicate our needs just fine. We traveled with another family and stayed in the Lirio building in a family... More 

Was this review helpful? Yes 1
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Angela_12 We will like to thank you for taking the time to share your comments with the TripAdvisor community. It pleases us to read this amazing review about your experience at Tropical Princess. As a service company our main goal is not only to achieve but also to exceed our guest’s expectations. We are glad to learn that you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at tropical princess, aside from the handful of damp hair left on top of the shower head left by the previous guest. They were very accommodating. We were staying for only two nights and wanted to enjoy the restaurants but we missed the reservation period, but Crystal was able to pull strings and get us into... More 

Was this review helpful? Yes
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Aberry312 Thank you so much for sharing your experience with the online community. For us it is such a pleasure to know that you enjoyed your stay at Tropical Princess, we are so glad to know that you liked the buffet,our veggie options such as pasta and the service provided there. About your kind comments of Cristal, our guest... More 

Wallingford, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First, be warned that the management of this hotel does not care about your needs. (Read his 'canned' responses to other reviewers) We had no food, towels, A/C was broken in the rooms, no toilet paper, no drinks in the refrigerator...I could go on. They offer specials to the locals, so the hotel is PACKED with people. However, they just... More 

Was this review helpful? Yes 2
Alta Loma, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I didn't like anything about this hotel except but the Staff, it was to crowd, rooms were wayyy to standard and ugly I was expecting to see a better features, to make the history short I ended up changing to a different hotel not recommended NO WIFI

Was this review helpful? Yes 5
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Bibiana D Thank you so much for sharing your comments with the online community. We do apologize if our rooms didn’t match your expectations, we kindly remind you that we have different types of rooms and it will depend of which one you choose, not all of them are standard, but about the comments of our rooms to be... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was disappointed , I had a bad vacation experience It is a 2 star hotel and lots and lots of local Dominican tourists were there. Lots of mosquitoes were there . I am really sick now . My children's are sick . I had to complaint 3 times to fix my toilet.

Was this review helpful? Yes 3
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Shobana P We will like to thank you for sharing your comments regarding your vacations in our resort. We kindly inform you that we have a fumigation program established in the property and if one of our guest requests for their room to be fumigated before the schedule we always execute it, but it’s important to remember that this... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My family went for a week and it was the longest week of our life. Torture! Rude and obnoxious staff. Overrun with locals who cut in front of you in lines and have no manners. Rooms are disgusting. Bathrooms Infested with fruit flies. Towels are hard to get. Don't even call the front desk and ask for anything. We are... More 

Was this review helpful? Yes 6
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Sherry G First of all we will like to thank you for taking the time of sharing your opinion about the resort. In regards to the locals, we wish to convey our sincere apology for this inconvenient encounter; we often try to control this situation and have all our guests abide by the rules to maintain the peace during... More 

Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Food was ok and you never starve on all-inclusive but do not expect special cuisine and no lobster or seafood except if you pay for it. Night shows were not that great and shows were outside so bring lot of veet bug spray. The only place to go was the casino and free train or cab to take you there... More 

Was this review helpful? Yes
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Anna q First of all we will like to thank you for sharing your opinion about our resort. We will like to thank you for your comments about the weather and location of our resort. About the food we are glad that you could find options that you liked but we do have seafood almost every night for dinner... More 

Mississauga
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My girlfriend and I came here on our first vacation together hopping for some nice sun shine and good weather. But sadly that was not the case as it was over cast for basically everyday but two. Apart from the weather the resort was big with what seemed like a mile long hike from the lobby to the rooms they... More 

Was this review helpful? Yes
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Stimpack Thank you for taking the time to share your experience during your stay with the online community. We are glad to know that you liked the beach, and the space of the hotel, we do have shuttles available every 5 to 10 minutes for our customers to move around the hotel, but we also have beautiful grounds and... More 

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