Rooms; smelly, damp Food; undercooked, lack of hygiene,ok if you dont mind s&d Entertainment;evening-basic, boring Security and honesty of some staff; apalling, money taken from our room Four star; more like two! Nationality; best to be spanish At least the beach was beautiful!!!!!!! more

first experience of the caribbean and was everything i expected it to be, relaxing, friendly and welcoming. Firstly our room was modern (obviously recently refurbished reading other reviews). the room clean and was cleaned everyday and the mini bar was always refilled every day. the staff were really friendly and excellent with our 2 year son, the english spoken was... more

I visited the resort with my boyfriend and my two children age 22 yrs and 16 yrs. The beach is lovely! This resort might be okay for people with young children who basically go from their room to the beach and then to eat. But if you have teens and/or young adults that would like to visit the Disco at... more

I stayed there for a week with my girflriend. First, the room has a very old furniture with a very bad smell. Second, I had a bad service at the restaurant, you must wait almost 20 minutes to get your drink, and you don't get a good attention if you don't give tips. Also, the birds keep flying all over... more

Despite having read some of the negative reviews of this hotel on the Trip Advisor website, we decided to give it a try. Here are my comments: PROS: Great flight with Sunwing. Courteous staff, decent food. I appreciated the hot meal & the champagne. Much better than Air Transat. Arrival in Punta Cana was uneventful - baggage was there and... more

My daughter and I spent a lot of time reading reviews about this resort and the people who had negative experiences, I feel for you. First let me say the food, service, beaches and friendliness was SUPERIOR to any resort we've been to. The SPA was fabulous -my daughter and I went Twice, excellent products,services and value. My only negative... more

First they need to fix the palapas at the beach because they are old and too low or too close to the ground. Second when we arrive we were informed that we were second class citizens right away as their first class hotel is the Caribean and not the Tropical. Not a good feeling when you paid over $2,500 for... more

Our family just returned and we had a great time.This is a good 4 star resort that is some what tired .Check in was fine,could have had 1 or 2 more people but was ok.Luggage to room was fast and our 2 rooms were fine.The furniture is a little tired and some sliding doorsf or closest's didn't work to good... more

Stayed at the Tropical Princess from the 2nd August 2009 for 7 nights, Please book somewhere else. We went to Bavaro last year, just me and my wife, it was so nice; with the beach and sea as near to paradise as i have seen. We promised our children that we would take them, we booked the tropical princess as... more