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Tropical Princess Beach Resort & Spa

Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
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Tropical Princess Beach Resort & Spa
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Tropical Princess Beach Resort & Spa
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1,564 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We did this last minute to get away in October. Girlfriend is very fussy and the rooms are a little dated ended up paying a little extra and got ocean view which was awesome to wake up to in the morning. Food was very good. Pool was excellent and Francisco is our favourite bartender. Beach is very nice and you... More 

Was this review helpful? Yes 2
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Imac-Canada Thank you for taking the time to share your experience with the TripAdvisor community. We are glad to hear that you found our ocean view bedrooms to be amazing, and it is really pleasant to know that you enjoyed our pool and the beach. About your favorite bartender Francisco; it is always our pleasure telling our team how... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have had a great time on our honeymoon! The first day we were a bit skeptical because we were put in the wrong room but after talking to the front desk everything was handled in a professional manner and we were pampered lol. Needless to say this is the best vacation I have ever had and will cherish these... More 

Was this review helpful? Yes 1
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Peter C Thank you so much for sharing your experience with the TripAdvisor community it is always a pleasure to hear that we were able to deliver the greatest vacations to our customers, especially on such an important date as a honeymoon. We are so glad to know that we could be part of memories that you are going... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

1st family vacation together- picked this resort because it's family oriented. The best part were the staff and mangroves with the many different types of birds all over the resort. We came here on a Saturday and left on a Wednesday. DO NOT COME HERE ON A WEEKEND FROM FRIDAY TO SUNDAY. We didn't know but locals stay there over... More 

Was this review helpful? Yes 3
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Tammy D We would like to thank you for taking the opportunity to express your feedback about the events you claimed to have transpired during your stay at Tropical Princess. Regarding the locals, we are very sorry and take into account your observation, however we always do that all of our clients regardless of nationality respect the rules of... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The minute we arrive to the hotel excellent customer service. We arrive a little early the baby was Hungry. Ernesto at Front desk let us go straight to the restaurant. He was so helpful throughout our stay and so was everyone that worked there food was excellent had a great time recommended we will be back next year. There was... More 

Was this review helpful? Yes
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Jackie1997 Thank you so much for sharing your experience here at Tropical Princess with the online community, we are so pleased to know that you and your family have enjoyed your stay We are so proud of our staff they work really hard and go over the limits to make sure that our customers are happy and thanks to... More 

Oakville, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a seven day holiday at the Tropical Princess/Caribe Princess in June 2015. The Tropical Princess is the same resort as the Caribe Princess. The area of the resort known as the Tropical Princess is just a little further away from the main pool area and the beach than the buildings of the Caribe Princess. If you are looking... More 

Was this review helpful? Yes 1
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear OakvilleGuy First of all we will really like to thank you for sharing your experience with the TripAdvisor community, for us is such a pleasure to hear that you have enjoyed your stay at our hotel Tropical Princess. We are pleased to know that you found our resort nice and clean, and that you liked our rooms and our... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had one of the best weeks of my life staying at this place! It's the perfect combination of lively and relaxing. The beach and pool are beautiful and clean. The property is colorful and festive, and there was never a dull moment. All of the employees were so incredibly nice and helpful, and it was nice getting to know... More 

Was this review helpful? Yes 3
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Sara M First of all we thank you for choosing our hotel Tropical Princess for your vacations and for the time you took to share your review with the online community. We will like to thank you for highlighting out the excellent service of our friendly staff and also for pointing out the beauty of our grounds and our... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am in the process of writing a formal complaint letter to Sunwing Vacations about my ruined vacation. This hotel is a disaster. The grounds are beautiful as is the beach and the pools. However the stench that makes it hard to breathe when you are walking the grounds is indescribable. The front desk staff are so rude. The sunwing... More 

Was this review helpful? Yes 5
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Fitnessqueen33 We would like to thank you for taking the opportunity to express your feedback about your stay here at Tropical Princess. We hope that you understand that it was never our intention to disappoint you in anyway and after reading your review it is clear to me that your stay was not a usual representation of the majority... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Food is good but to hot to eat in restaurant. NO FAN!!!! Service good, certanly when you give tip Room is very clean At lobby you Will be manipulated to Give high score and than you recieve a present. Train to THE beach and rooms, sometimes you had to wait very long, because they are bussy with luggage( check in... More 

Was this review helpful? Yes 3
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear GtAgnes, First, we may thank you for the time taken to write us your experience at our Resort, thanks for your kind comments about our foof. We regret not having met your expectations as you deserved. This is very disconcerting because we strive for consistency and excellence with regards to our service levels. Please note that at Tropical Princess... More 

Toronto, Ontario
1 review
1 of 5 stars Reviewed 3 weeks ago

everything is terrible.very old. all broken. cold water in jacuzzi. food is terrible ,no meat,no fish .never-ever ......................................................................................

Review collected in partnership with this hotel

Was this review helpful? Yes
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear greg395 , We appreciated your observations as well as your impressions which will be analyzed with the executive involved. Our main goal strives in having a great ambience to satisfy our guests’ requirements; we regret that we were not able to fulfill your expectations. Related to our food quality and concepts, please allow us to inform you that our... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My friend and I recently stayed at the Tropical Princess resort in Punta Cana. It was fabulous. The resort, rooms, pools and restaurants were superb. The staff were courteous, friendly and helpful. When credit is due, we love to give it. Well done to all the staff. Don't read the other reviews. Go and stay at the Tropical Princess resort!!... More 

Was this review helpful? Yes 3
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Hema P, First of all we thank you for choosing our hotel Tropical Princess for your holidays and for the time you took to share your review with the online community. I will like to thank you for highlighting out the excellent service of our friendly staff and also for pointing out the beauty of our grounds and our... More 

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