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Tropical Princess Beach Resort & Spa

Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
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Tropical Princess Beach Resort & Spa
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1,627 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Brooklyn, New York
1 review
1 of 5 stars Reviewed yesterday NEW

My family and I will be visiting this hotel in a week and I am concerned after reading these reviews about the poor quality of the breakfast buffet (really not a fan of buffets so I hope I have other options) and about the cleanliness of the room as I have health issues and could be very easily affected by... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW

The family enjoyed being at this resort , I have teenagers and I was very comfortable with them going to beach and all around at night. Very safe. Want to thank Judith she was very helpful in everything I needed assisting in, from booking packages to wake up call the day I departed. Judith thank you for making our first... More 

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North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

I kept waking up at night from people walking and talking outside my door , the wifi is pretty slow if lots of people are connected to it the pool and activities were great and so was the entertainment was good as well,

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is great. I spent five days here this time around and this is the only place that I see visiting here in Punta Cana. The staff are always friendly and the same people that I met here in February are still here working providing excellent service. I love this place. Special mention to Candida, Ana Castillo, Alcides, Esteban,... More 

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Montreal, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I went there with my family in mid-July. It was rated 4 stars but I had heard that a 4 star in Punta Cana is not like a 4 star in Cuba....WRONG!!!!! When it comes to this resort, don't expect too much. t's like a 3 star! The rooms are outdated, dirty and hot. We changed rooms 4 times!!! The... More 

Was this review helpful? Yes 2
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Loker 18 Thank you so much for taking the time to share your comments with the TripAdvisor community. first of all we will like to apologize for the situations that you encountered with your room,and with the buffet,our staff of the restaurants works really fast if we have a lot of people at the hotel,theres a time when we... More 

New York
5 of 5 stars Reviewed 6 days ago NEW

I have to tell you that my entire family enjoyed being at this Resort. Tropical Princess exceeded my expectations. The entire staff at the resort I must say are friendly and really care about their guests. Especially a young lady by the name of Judith de la Cruz, she went above and beyond on her assistance .. She was there... More 

Was this review helpful? Yes 1
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Fuertesan Receive a warm greeting from Tropical princess It is a pleasure for us to read your experience about your recent stay at our hotel, to know how satisfied you felt with our services, accommodations and treatment encourage us to keep giving the best of us, since it is proof that we are achieving our main goal which is... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Many of the workers here are very nice. Especially Judith Delacruz. She remembers my friends and I every time we come to the lobby. She remembered it was my birthday and make us feel very welcome every time to come to be lobby. She is amazing. She is always happy and ours a smile on my face because of her... More 

Was this review helpful? Yes 1
Hamilton, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

All the workers were really nice! They were super friendly and asked how out trip is. They remember your face and ask how you're doing. Judith who was one of the workers was AMAZING! She asked me and my family everyday when we saw her how our trip is and how we're doing. She helped us out with anything we... More 

Was this review helpful? Yes 2
Worcester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel grounds are very clean, tidy and beautiful. Rooms are a little tired but very clean. The buffet restaurant has a good variety of food and it's all well presented. The staff work hard and are helpful, just remember this is the carribean, it's hot and humid and nobody wants to rush about. We're not disappointed the hotel meets our... More 

Was this review helpful? Yes 1
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Topuy First of all we will like to thank you for taking the time to share your experience in Caribe Club Princess with the online community. We feel glad to know that you found our grounds to be clean, tidy and beautiful. We are also really glad to hear that you enjoyed our buffet and variety and presentation of... More 

Arlington, Virginia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I have traveled to the Dominican Republic at least 10 times and love the culture and the people. This was my second visit to this hotel and my experience was not nearly as good as before. The problems began immediately after checking in and finding my room assignment was much worse than the room I had during my previous stay.... More 

Was this review helpful? Yes 2
Community-Princess, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Vais4lovers2015, Thanks for having chosen our Hotel Tropical Princess once again as your destination in Punta Cana. Please, accept our sincere apologies for the situations that affected you while vacationing with us. We are sorry for the inappropriate behaviour perceived from one of our staff members. We are very surprised cause contrary to your comment; we usually receive compliments... More 

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