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Tropical Princess Beach Resort & Spa

3.5 of 5 Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
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Tropical Princess Beach Resort & Spa
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Tropical Princess Beach Resort & Spa
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1,353 reviews from our community

Traveler rating
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    575
    212
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    77
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442
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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  • All months
    (1353)
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    (388)
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    (386)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Esteban who worked at the bar and Santiago who worked at the buffet were very good for us ! The service at the restaurants à la carte was very good too. It is a very good place to take vacation and have fun. We will keep a good souvenir of Tropical Princess !

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Jean-Philippe G, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. It is an honor to know that our staff is providing our guests with the natural warm and hospitality that characterize the Dominican people. Please be assured that your nice comments will be forward to... More 

toronto
1 review
4 of 5 stars Reviewed 1 week ago NEW

We visited this resort for a Family vacation in January. I had read some reviews on this site prior to leaving and was alittle uneasy on arrival. Once we had arrived I was delightfully surprised. The grounds were very well kept and very clean. Good Things about the resort: Very big resort lots of space to walk around, very nice... More 

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear teenagedirtbag89, We thank you for choosing Tropical Princess for your holidays and for sharing your experience with the online community and give us your feedback. Thank you very much for all your comments regarding to our resort. We are very pleased to know you enjoyed all services in our resort. Thank you for your feedback about our employees, it... More 

Montreal, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is rated 4 stars which is ok for the grounds and how well kept it is out side! But the room was not even a three star. When we booked we asked for balcony and king size bed, when we got there they gave us ground floor ,I said no please I want balcony, he tried and gave us... More 

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Tina F, In Princess we have very clear that our customers are the most important as their comments. Therefore we apologies for the situations you may have encountered during your stay; we feel sad that you got such negative impressions about our services since it was never our intention that you and your family could not enjoy your holidays... More 

2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We've spend the Christmas in Tropical and it was amazing times spent. The service was good, the food was very tasty, the room was clean and the entertainment at best! We will come back this year and enjoy a friendly enviroment!

Was this review helpful? Yes 3
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Nicoleta Gomez, We thank you for choosing Tropical Princess for your holidays and for sharing your experience with the online community and give us your feedback. Thank you very much for all your comments regarding to our resort. I really appreciate your nice comments about our services. Your feedback will encourage us to continue providing the high level of... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reception: We found the reception staff to be very helpful and very accommodating. There is a trolley that circles the resort to get you from your room to reception because it is a bit of a hike. The neighbouring resort Caribe princess is attached to this resort. Food: We have been to the Dominican several times and the food was... More 

Was this review helpful? Yes 3
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Lorna D, Thank you so much for your positive feedback pertaining to your most recent visit. I am truly delighted to read that our service team, our location, your room and your experience all together exceeded your expectations. It is a real reward for all our teams because we daily work to satisfy all our guests’ needs and requests.... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful place, it's a paradise! Very good service, delicious food, interesting and funny animations, specially boy Peluche!!! He's fine fellow. We' re so satisfied! Recommended this hotel for all people.

Was this review helpful? Yes 2
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Юлия Б, We thank you for choosing Tropical Princess for your holidays and for sharing your experience with the online community and give us your feedback. We would like to express you how glad we are to read that your positive valuation about the beauty of our premises, the variety of our gastronomy and the excellent service of our... More 

Winnipeg, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed Dec 10-24th, 2014 in one of the suites (adjoining rooms). We were in 1305. Highly recommend the upgrade if you have kids...gives the mom's and dad's a little extra down time. This resort was extremely clean...exceptional housekeeping in our room. The rain shower was so relaxing...plus the kids liked the option of the removable spray showerhead too! Each... More 

Was this review helpful? Yes 4
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Leanne M, Thank you for choosing Tropical Princess for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com It is an honor to know that our staff is providing our guests with the natural warm and hospitality that characterize the Dominican people. Please be assured that your nice comments will be forward... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Assuming you're not looking for a Motel6 like getaway for the holidays, stay away from this one!! Went there on a family trip for the holidays. Made reservation for their family suite. Got a two x-small rooms with TV from the 60's. No Wifi. Rooms were dirty, mold all over the shower rooms, smells. Outside noise from drunk people late... More 

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Assafamrani, We thank you for choosing Tropical Princess for your holidays and for sharing your experience with the online community and give us your feedback. I’m really sorry for you experience during your stay in our resort. On behalf of all the staff of our hotel and my own received my most sincere apologies about your experience during your... More 

Atlanta
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel 12/23 till the 29th. The hotel rooms- old and not clean. Mold and rust in the bathroom. Water in bathrooms are leaking from the floor above us. Some rooms smelled of mold and other heavy orders We felt very timid walking in the the resort during evening and night time due to some over drunk... More 

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Shachar I, Receive cordial greetings from all the team working at the Tropical Princess .Thank you for your recent review on TripAdvisor. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Your observations are taking into great consideration and have been shared with the corresponding department managers,... More 

blooming
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

great place for families to get together. Not a lot of beach activities due to waves but a nice beach to relax on and nice pools. The best concierge in the entire resort was Mercedes Perez, she speaks English perfectly since she grew up in New York. She can help with any and all things. She helped make our trip... More 

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear amanda g, It is quiet lovely to hear that you were able to enjoy the time you and your family spent here with us at Tropical Princess Princess. We would like to thank you for your special mention of Mercedes, we truly appreciate her being a part of our team and we assure you that your praises will reach... More 

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Additional Information about Tropical Princess Beach Resort & Spa

Address: Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Tropical Princess Beach Resort & Spa 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Tropical Princess Beach Resort And Spa
Tropical Princess Beach Hotel Punta Cana
Tropical Princess Punta Cana
Hotel Tropical Princess Beach
Hotel Style:
#29 Casino Hotel in Punta Cana
#43 Spa Hotel in Punta Cana
#49 Top resorts Hotel in Punta Cana
#54 On the Beach Hotel in Punta Cana

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