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Tropical Princess Beach Resort & Spa

Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
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Tropical Princess Beach Resort & Spa
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Tropical Princess Beach Resort & Spa
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1,443 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Rocky Mountain House, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We encountered S-Trip students at this resort. There were around 200 teenagers (16-18)drinking their faces off, and ruling the resort. You couldn't get away from them. Both their staff and the resort staff did nothing to control them. The fact that we were paying customers was of no consequence. When we called management about the noise nothing was done. It... More 

Was this review helpful? Yes 3
Winnipeg, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We traveled with four adults and two preschool grandchildren. Found it was great for families. The family suite had two queen beds in one room and one in the other. A bathroom in each room was good for letting everyone sleep. The villa room was good too.The pool was ideal for kids with a four foot maximum depth and a... More 

Was this review helpful? Yes 3
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Patricia L, We would like to thank you for having taken the opportunity to express your feedback about your stay here at Tropical Princess, It is also lovely to hear that you were able to enjoy the time you spent here with us. It is quite delightful for us to know that our suite was good for your family... More 

Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there for one week before heading to Now Larimar for the second week. I was a bit worried before coming here after some of the review's but I was pleasantly suprised especially as I got a very good deal. I went with just my 3 year old and she loved it especially the kids club and mini disco... More 

Was this review helpful? Yes 4
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear dallas303, It is quite reassuring to hear about the time you and your daughter spend here at our Hotel Tropical Princess. We are indebted for the compliments you gave us from our Hotel's food, and the Kids Club and Mini Disco. It is utterly a joy to know that you and your daughter found satisfactory the activities that our... More 

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This resort is truly a joke. The best part is the beach and the pool if your even lucky enough to find some chairs. Every single day we were stuck with broken chairs it was ridiculous. The food was terrible and most days all we ate was bread and butter or rice. The meat was chewy and the fish was... More 

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Fran12345678999, I would like to thank you for taking the opportunity to express your feedback about your stay here at Tropical Princess. Every feedback is important to us, as it help us improve our standards of service. Above all, we wish to express our concerns for your friend´s well-being; we truly hope that hi can be found in good... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this resort for 2 weeks, Feb 25-Mar 11. The Good: Easy check in. Beautiful resort, loved the layout! Awesome beach, which is what we came for.You could walk for miles. Friendly staff although somewhat of a language barrier. Rooms in the Jazmin building could use a bit of an update but were kept very clean. The Not So... More 

Was this review helpful? Yes 2
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Kelly D, We appreciate the opportunity you took to express your opinions about the experience you had while at Tropical Princess. First of all, we want to express our interest for your friend’s well-being, and we expect their doing much better. Nevertheless, we would like to inform you that we are constantly inspected by the company E-Cristal, recognized worldwide,... More 

Round Rock, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We had 1 day and 1 night at the Tropical Princess and from there went out on the Turks and Caicos Aggressor. The accommodation were adequate. Nothing over the top. Our Air conditioning didn't work and we had heard one other couple having the same issue and the experience they went through to try to fix it and decided to... More 

Was this review helpful? Yes 3
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear will s, Thank you for taking the opportunity to express your opinion about your stay here at Tropical Princess. We anticipate that you will accept our apologies for any inconvenience that you might have experience while under our care, and trust that you understand that it was not our intention to disappoint you in any way. On the other... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like many fellow reviewers, I booked this place last minute and only subsequently conducted a more thorough investigation. I was immediately perplexed by the diametrically opposite accounts of the resort and, discouragingly, geared up for the worse. The modern, cheerful and breezy Punta Cana airport with one of the most efficient traveler triages to an army of mini- and regular... More 

Was this review helpful? Yes 24
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear sanitycontrol, I would like to thank you for choosing Tropical Princess for your holiday and also for sharing your experience with us. Each criticism, compliment and suggestion will help us to increase standards, as well as review and improve our services and facilities. We truly appreciate the compliments towards our hotel, food and staff; it is always a joy... More 

Ottawa, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This has to be the absolute worst vacation I have ever had. 4 out of 5 from our party got sick at this resort, spending days in their rooms (many others we found out as well). On numerous occasions the front desk staff were quite rude and little to no help. The positive is that the grounds of the resort... More 

Was this review helpful? Yes 3
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Carol B, We would like to thank you for taking the time to notify the situation encountered by our mutual clients. It is through communications of this nature, that we are given an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from our Hotel. We... More 

Ottawa, Canada
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed last week of Feb. Really no complaints in general unless you want to nitpick. Maid cleaned rooms everyday. The buffet was alright, lots to eat. The restaurants, don't bother. The kiddie pool was the warmest. Entertainment was the worse I've seen anywhere but they tried. The disco is sad. I would go back. Tips: don't buy the wood chips... More 

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear farmer_0n_vacati0n, It is quiet lovely to hear that you were able to enjoy the time you spent here with us at Tropical Princess. We truly appreciate the compliments towards our hotel, food and staff; it is always a joy to learn that we were able to fulfill our main principle, which is not only to satisfy but to surpass... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is a beautiful resort, but the reception personnel is awful. The phone in my room did not work. They fix it after 3 days after I lost my bus to Saona Island trip. The bellboy was supposed to wake me up. He did not. Unfriendly and unhelpful reception personnel. They are in a dear need for training. The WiFi... More 

Was this review helpful? Yes 4
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Giulio M, We would like to thank you for choosing Tropical Princess for your vacation and also for sharing your experience with us. Each criticism, compliment and recommendation will help us to move up standards, as well as review and to improve our services. We expect that you will accept our apologies for any difficulty that you might have... More 

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