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Tropical Princess Beach Resort & Spa

3.5 of 5 Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
#59 of 100 Hotels in Punta Cana
1,184 Reviews 4 of 5 stars
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Tropical Princess Beach Resort & Spa
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Tropical Princess Beach Resort & Spa
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1,184 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here for two weeks in June 2013, the reason we chose princess was because of our incredible stay the previous year in Mexico. We were so disappointed and this is one of the worst resorts we ever stayed in. The hotel and it's facilities are outdated and in massive need of modernisation. Some members of staff were lovely... More

Was this review helpful? Yes
Columbia, Maryland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I had a very exciting time at the bar in the lobby. Darlin and Jinnette where very kind and gave me outstanding customer service. I will be coming back and bringing a few more of my friends with me to experience the Great service at the Tropical Princess in Punta Cana!!!

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Margo J, We deeply appreciate the opportunity you took to express your opinions about the experience you had while at the Tropical Princess. We truly appreciate the compliments towards our hotel, it make us feel like we really did a good job, also we would like to thank you for your special mention of Darlin and Jinnette, we truly... More

Albany, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

Beach and pools are beautiful. Food is decent and plenty to choose from. Lots of bars & service was good. Everything close and in walking distance. Room decent but def needs updating. Not a big deal. A/C not that great. Should have switched rooms but didn't care enough to. For what we paid, this resort is totally worth it! Actually,... More

Was this review helpful? Yes
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Amy P, Thank you for taking the time to express your opinion about your stay here at Tropical Princess, we appreciated. It was very satisfying to know that you enjoyed all our services and that we were able to provide you an enjoyable stay. Thank you for your comments about our beach, pools, food and bars; we are very proud... More

Palatine, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was our third vacation in Punta Cana and the worst! We were there 08/30-09/06 and changed three rooms in first two days just to find out one with working AC !!! First assigned was 3304- when we entered we were surprised- room is about 7x9 with small window and two queen bads. I went to lobby to ask for... More

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Michael K, We deeply appreciate the opportunity you took to express your opinions about the experience you had while at Tropical Princess and we assure you that we will be taking your feedback into consideration as we believe that there is always room for improvement. We appreciate the compliments towards our hotel and food; it is always good to learn... More

Santo Domingo Province, Dominican Republic
1 review
1 of 5 stars Reviewed 2 weeks ago

My name is steffany and I'm going to check in on Friday September 5th.Tonight I tried to call the hotel and book reservations for the theme restaurants for us for Friday and saturday which I was not able to do because of the hotel lack of customer service. I called the hotel number directly and spoke to a woman name Ana... More

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PrincessHotelsRD, Director de Recepción at Tropical Princess Beach Resort & Spa, responded to this review

Dear Steffany 780, Thank you for taking the time to write to us before your arrival, it will be always a pleasure to responses our guests questions and complaints upon arrival. We are very concerned that you perceived this unusual behavior of our staff and we want to apologize for this situation you shouldn’t pass through. For all of our... More

Mississauga, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our family of 4 stayed there 2014/08/19-26. Beautiful lobby and great first impressions. The grounds are pretty and it's right next to the beach. As others have noted, check in is pretty prompt but arriving before noon and then having to wait until 3 to finally get access to our room after a long trip with kids was tiring to... More

Was this review helpful? Yes 3
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Wu 609, We deeply appreciate the opportunity you took to express your opinions about the experience you had while at Tropical Princess and we assure you that we will be taking your feedback into consideration as we believe that there is always room for improvement. We truly appreciate the compliments towards our hotel beaches; it is always good to... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was there for the week of 08/25/14. First day I was helped by two wonderful staff Ana and Amable at front lobby. Both have patience and are very helpful. The room I was given #3205 was great. If you're expecting up to date appliances this is not the place for you but if you looking to relax at the... More

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Rosie B, We would like to thank you for taking the opportunity to express your feedback about your stay here at the Tropical Princess. It was very satisfying to know that you enjoyed all our services and that we were able to provide you an enjoyable stay. Thank you for your comments, we are proud of having met your... More

Montreal, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice pools. A lot of bars. Great food. Nursery for children. Close to the airport (30 minutes) The shows at night were very nice and funny! The animation team is excellent!!!!!! Special mention to spaghetti!! You can always find chairs at the beach. Mexican restaurant and brazilian restaurant were delicious and the service was very good. I definitely recommand the... More

Was this review helpful? Yes 4
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Madeleine A, Thank you for your kind comments about our hotel, it’s always a pleasure to serve our guests, and we also appreciate the time you took to write about your experience at the Tropical Princess here in TripAdvisor. We would like to extend our gratitude for the compliments towards our hotel staff, pool, bars, food, shows and animation... More

1 review
3 of 5 stars Reviewed 4 weeks ago

The beach was nice. The grounds were pretty & well maintained. Pools were pretty, but closed early as did the bars. The hotel, however, is definitely not a 4 star. The beds & pillows were hard lumpy & uncomfortable. The room was very dated & in poor repair with broken tiles, missing closet door handles & such. The room was... More

Was this review helpful? Yes
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Love Beaches 62, We would like to thank you for taking the opportunity to express your feedback about your stay here at the Tropical Princess. We truly appreciate the compliments towards our beach, pool and one of our a la carte restaurants El Pilon; it is always good to learn that our clients were able to enjoy their vacations.... More

New York City, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I just came back from this hotel two nights ago. I went from nyc to meet my family and we stayed only two nights. I couldn’t take it any longer. We are Dominicans. As soon I got to the front desk and they noticed we all were Dominicans they treated us like nothing. We had 5 rooms and at 5PM... More

Was this review helpful? Yes 3
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear 29 Travell Over, First of all we would like to thank you for visiting us and for taking the time to share your feedback. Thank you for your especial mention to Junior, having him been part of our staff it’s a great pleasure and also thank you for your praises regarding our hotel grounds. Concerning your front desk service... More

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Additional Information about Tropical Princess Beach Resort & Spa

Address: Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Tropical Princess Beach Resort & Spa 3.5*
Number of rooms: 310
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Also Known As:
Tropical Princess Beach Resort And Spa
Tropical Princess Beach Hotel Punta Cana
Tropical Princess Punta Cana
Hotel Tropical Princess Beach

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