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Tropical Princess Beach Resort & Spa

3.5 of 5 Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
Best prices for: 1 room 1 guest
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Tropical Princess Beach Resort & Spa
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Tropical Princess Beach Resort & Spa
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1,405 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars NEW

Food was awful. Undercooked fish. The pool lunch restaurant had food so spoiled yellow cheese was green with mold. 16 people traveling together and over half got sick. Most were eating bread and crackers at the end. Filthy rooms. If you accidentally stepped on the floor in your room your feet bottoms turned black. The cleaning staff in the rooms... More 

Was this review helpful? Yes 1
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Kellie R, Thank you for taking the opportunity to express your opinion about your stay here at Tropical Princess. We would like to utter our deepest apologies for any inconvenience that you might have encountered during your holiday. We hope that you understand that it was never our intention to disappoint you in anyway, in addition, Based on the... More 

Guelph, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Booked a last minute travel deal with sunwing. Arranged our own private airport transfer via Dominican airport transfer (highly recommended). Arrived 9pm at night. Check in was pretty fast. Had to ask them to explain things as we had never been to an all inclusive before. Check in and lobby area pretty chaotic and confusing. They were able to bring... More 

Was this review helpful? Yes
Lithia, Florida
1 review
1 of 5 stars Reviewed 6 days ago NEW

The only nice thing about this resort is the beach and the pools. It took us two hours to get a room. The front desk was disorganized and clueless. When we got a room, it had three full beds instead of one king, but they had no other rooms (supposedly) to give us. The room was dirty! Sand all over... More 

Was this review helpful? Yes
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear cfigirl, Thank you for taking the opportunity to express your opinion about your stay here at Tropical Princess. We would like to utter our deepest apologies for any inconvenience that you might have encountered during your holiday. We hope that you understand that it was never our intention to disappoint you in anyway, in addition, Based on the comments... More 

Ottawa, Canada
1 review
2 of 5 stars Reviewed 1 week ago

The resort is falling apart, needs a lot of major repairs. Sidewalks are hazardous for kids and the elderly, there are holes with rusted metallic structure. Room with water leaks. The logistics at the main restaurant is deficient at any time, not enough personnel, plates and food were not provided on time at the food stations. You have to wait... More 

Was this review helpful? Yes
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear elckar, We would like to thank you for bringing to our attention the situations encountered during your stay with us. It is through communications of this nature that our guests give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from our Resort. Since,... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

After finding availability in tripadvisor I booked 4 rooms for me and three crew members. When arrived at the Hotel after paying 60 dolars for a Taxi from the airport the Hotel had no information about the booking and had no rooms available. The friendly manager informed that reservations may be done at least 24 hours in advance and that... More 

Was this review helpful? Yes 2
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Patrick K, We would like to thank you for taking the opportunity to express your feedback about your stay here at Caribe Club Princess. We hope that you understand that it was never our intention to disappoint you in anyway and after reading your review it is clear to me that your stay was not a usual representation of... More 

houston
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here for four days and had a horrible experience. The food at Higuero and through room service was absolutely unpalatable and disgusting across the board. I could barely stomach it. The service was horrible. It took me two hours to check in. I had to beg for drinks at the bar in the reception area and the two on... More 

Was this review helpful? Yes 3
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear jessboo888, Thank you for taking the opportunity to express your opinion about your stay here at Tropical Princess. We would like to utter our deepest apologies for any inconvenience that you might have encountered during your holiday. We hope that you understand that it was never our intention to disappoint you in anyway, in addition, Based on the comments... More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My hubby and I spent 7 days at Tropical Princess as our first ever vacation together in 20 years.. It was everything we expected- food was good although after 7 days of buffet we were ready for a home cooked meal. The Beach is beautiful, water temp great.. Be sure to wear extra sunscreen believe me you will burn! Our... More 

Was this review helpful? Yes 6
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Peterson1999, Thank you to take your time to write a review and choosing Tropical princess as a destination during your holidays. We also appreciate your personal opinion about the hotel, the staff and the food. We take all guest feedback very seriously, and we're constantly improving all aspects with honesty. Thanks again and will be a pleasure to have... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Among the positive sides i'd like to mention great wildlife. Feeding turtles and peackocks is a lot of fun. But close wildlife brings negative sides as well. Feeding hundreds of mosquitoes was not half as fun. Great food by the way Not a large number of drinks (around 8, compared to 20-40 in other hotels) but the bartenders are always... More 

Was this review helpful? Yes
PrincessHotelsRD, Director General at Tropical Princess Beach Resort & Spa, responded to this review

Dear Vitaliy L, We greatly appreciate that you have chosen one of our Resorts as your holiday destination. Thank you for taking the time to let us know about your experience at our Hotel. We greatly appreciate your feedback as it enables us to continue improving and providing our service for our guests. Thank you for taking the time to... More 

Sault Ste. Marie, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The weather was warm every day of our 2 week holiday. We got rain however mostly at nite. This however brought tons of seaweed to the sandy shore and the workers had a hard time keeping up collecting with their ands and putting in garbage bags. The room was needed some upgrades, old tv, old fridge, poor paint job and... More 

Was this review helpful? Yes 1
PrincessHotelsRD, General Manager at Tropical Princess Beach Resort & Spa, responded to this review

Dear 155012Mary, I would like to thank you for taken some of your valuable time to share your personal experience at our Tropical princess. In Princess we have very clear that our customers are the most important as their comments. Thank you for the mention of the kindness of our staff. Please, rest assured that we are analyzing your observations... More 

Raleigh, North Carolina
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We met several family members flying in from Venezuela and we from the US for a Christmas family reunion at the Tropical Princess Resort. In total, there were about 18 of us. This was our first trip to an all inclusive style resort. An we had a wonderful time as a family. My impressions of the Resort are a bit... More 

Was this review helpful? Yes 5
PrincessHotelsRD, General Manager at Tropical Princess Beach Resort & Spa, responded to this review

Dear Michael R, I would like to thank you for taken some of your valuable time to share your personal experience at our Caribe Club princess. Thanks again for highlighting about the exceptional services you and your family enjoyed in our property. Let me express our sincere apologies, about the room Situation. Tropical Princess, we continually strive to meet our... More 

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Additional Information about Tropical Princess Beach Resort & Spa

Address: Playas de Bavaro | Playa Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Tropical Princess Beach Resort & Spa 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Tropical Princess Beach Hotel Punta Cana
Tropical Princess Beach Resort And Spa
Tropical Princess Punta Cana
Hotel Tropical Princess Beach
Hotel Style:
#29 Casino Hotel in Punta Cana
#43 Spa Hotel in Punta Cana
#50 Top resorts Hotel in Punta Cana
#54 On the Beach Hotel in Punta Cana

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