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Caribe Club Princess Beach Resort & Spa

Playas de Bavaro, Punta Cana 23301, Dominican Republic
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Caribe Club Princess Beach Resort & Spa
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Caribe Club Princess Beach Resort & Spa
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2,858 Reviews from our TripAdvisor Community

Traveler rating
    964
    1,047
    448
    228
    171
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724
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (339)
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New Castle, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

Let me preview this review by saying that this was our 11th trip to the DR. Needless to say we love it in Punta Cana and have gone to many different resorts with various ratings. We have stayed at the caribe club princess twice before and had a good idea what we were getting. However we just wanted a fairly... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We stayed at the Caribe Club Princess Beach & Resort Spa at the end of May for a week long trip, after getting a vacation package on Groupon. Having checked out the reviews on Trip Advisor before travelling to Punta Cana, we didn’t enter the resort with that high of hopes, which helped us cope with the negatives of the... More 

Was this review helpful? Yes 1
Community-Princess, Director General at Caribe Club Princess Beach Resort & Spa, responded to this review

Dear Scott J, We really appreciated your feedback which is received with gratitude since our guests’ opinion in regards to their experience is very important and assistance to us. We regret not having met your expectations; this is very disconcerting because we strive for consistency and excellence with regards to our service levels. Please be assured that we will never... More 

Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Don't believe any negative reviews about this hotel. On arrival we were welcomed by the wonderful Judith who couldn't do enough for us. She reassured us that if we had any problems no matter how small to let the hotel staff know. The food is excellent and there is a great choice for eveveryone. The cocktails are amazing and have... More 

Was this review helpful? Yes 1
Community-Princess, Director General at Caribe Club Princess Beach Resort & Spa, responded to this review

Dear Jenni816 Greetings from Caribe Club Princess, We appreciate the time you have taken to share your feedback, and we are glad to confirm that your vacation was greatly enjoyed thanks to the attentions provided by Judith from the Guest Services. We’ll make sure he receives the recognition he deserves. It was a pleasure to have you. Thank you for... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

I have had similar issues with the room as everyone else but the staff was wonderful. Judith answered every question I had and made sure to go out of her way to take care of me and my family. The facilities were lacking but the people made it worth while

Was this review helpful? Yes 1
Community-Princess, Director General at Caribe Club Princess Beach Resort & Spa, responded to this review

Dear Jestela, Thank you for having taken the opportunity to share the experience you had while here at Caribe Club Princess. Our customer’s satisfaction is our constant goal. Knowing we reached this goal in your recent stay is very rewarding for all our hard working staff members and it will reinforce their commitment to provide quality service to all of... More 

Penrith, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Really enjoyed visit. The staff are very friendly and helpful. Food is excellent, definitely recommend restaurants Rodizzio (Brazilian) and El Pilon ( Dominican) Good value for money. Very relaxing atmosphere. Only thing to note, some rooms do need an upgrade. Overall had a great holiday.

Was this review helpful? Yes 2
Community-Princess, Director General at Caribe Club Princess Beach Resort & Spa, responded to this review

Dear Dave M, Thank you very much for having selected our resort as your holiday destination and for taking your valuable time to share your experience with other travelers. It is a real pleasure to know that our facilities, services and installations were of your liking and that we were able to provide you a delightful stay. At princess our... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful lounge! Drinks flow freely! But remember you get what you pay for. Rooms need updating buffet lacks flavor, oh bed Is so hard!!! Book reservations to restaurants first thing. Sweet Judith will help with any question!!

Was this review helpful? Yes 2
Community-Princess, Director General at Caribe Club Princess Beach Resort & Spa, responded to this review

Dear LisaPoe620, It is quiet lovely to hear that you were able to enjoy the time you spent here with us at Caribe Club Princess. We would like to thank you for your special mention of Judith who worked at the Guest Service, we truly appreciate her being a part of our team and we assure you that your praises... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

We had a rough start with our room situation but after that was resolved we were good to go. Wifi was only available in the lobby area and when the lobby was crowded signal was not good. Had a massage at the spa and it was definitely relaxing and worth the money. Staff was extremely friendly and helpful.

Was this review helpful? Yes 1
Community-Princess, Director General at Caribe Club Princess Beach Resort & Spa, responded to this review

Dear Banessa54, Thank you for taking the opportunity to express your feedback about the events you claimed to have transpired during your stay at Caribe Club Princess. We truly apologize for any inconvenience that you might have experienced while under our care. It is a real pleasure to know that our facilities, services and installations were of your liking and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice hotel. White sand, hot sun, smiles of friendly staff everywhere around. Biggest thanks for Judith and Emmanuel who took care of us. I felt like in paradise here, the atmosphere was fantastic. I had an opportunity to kiss dolphins, to see the caribean sea, i still can't believe that it wasn't a dream only.

Was this review helpful? Yes 1
Community-Princess, Director General at Caribe Club Princess Beach Resort & Spa, responded to this review

Dear Simou22 We would like to thank you for choosing Caribe Club Princess for your holidays and also for sharing your experience with us. We would like to thank you for your special mention of Judith and enmanuel whose work at the Guest Services, we truly appreciate them being a part of our team and we assure you that your... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

When came was welcomed with two amazing people Emmanuel and Judith. They introduced us with all activities and restaurants in resort, even reserved three restaurants in advance for us. I recomend everybody upgrading to honeymoon sweet room as it includes bouble bath in living area, massages and much much more. The resort is cleaned every morning before everybody gets up... More 

Was this review helpful? Yes
Community-Princess, Director General at Caribe Club Princess Beach Resort & Spa, responded to this review

Dear tonykan-uk, We would like to thank you for choosing Caribe Club Princess for your holidays and also for sharing your experience with us. We would like to thank you for your special mention of Judith and Enmanuel whose work at the Guest Services, we truly appreciate them being a part of our team and we assure you that your... More 

Buffalo, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

our first room did not have hot water or air conditioning. By the time we were given another room, I had paid for an upgrade to the "vip" section and it was after 10 pm. The next day we discovered that this room did not have hot water or air conditioning, and I asked for another room and a refund... More 

Was this review helpful? Yes 2
Community-Princess, Director General at Caribe Club Princess Beach Resort & Spa, responded to this review

Dear Michael M, We deeply appreciate the opportunity you took to express your opinions about the recent experience you had while at Caribe Club Princess. We deeply regret that you couldn’t enjoy to the fullest and we hope you understand that it was never our intention to disappoint you in anyway. Furthermore, after reading your review it is clear to... More 

Hotel Review Summarization

What travelers say

  • VIP package(8)
  • Jose Obama(8)
  • HOT WATER(8)
  • Great time(7)
  • Snack bar(6)
  • Very clean(3)
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