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All 101 Punta Cana hotels

Grand Palladium Punta Cana Resort & Spa

3.5 of 5 Resort (All-Inclusive)   |   C/ El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
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Grand Palladium Punta Cana Resort & Spa
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Ranked #51 of 101 hotels in Punta Cana
A recent review
5 of 5 stars reviewed yesterday
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2,585 people have reviewed this hotel

Traveler rating
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    635
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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English first
New York City, New York
2 reviews
2 of 5 stars Reviewed yesterday NEW

The Grand Palladium Punta Cana Resort and Spa had the worst service. For every onoe nice person you encounter there were about 5-6 bad employees at the front desk, at the spa, at the gift shop. The majority of the staff only spoke Spanish, and if you didn't speak Spanish, they were not helpful at all, in fact they were... More

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed yesterday NEW

Really great place to stay! Beach is wonderful, staff is always ready to help, gorgeous green territory of hotel. There is an option to upgrade your room on arrival, around 10-15usd/day, it is an official offer from hotel.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

The staff was great especially Louis the bell boy who treated us like family ,and Christina who cleaned our room ,and made sure we had every thing that we needed.Special thanks to Jimenez in management for making us feel so welcome .I would definitely go back and highly recommend to others

Was this review helpful? Yes 2
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, I am delighted to hear that your first experience with us has been a “great vacation”. At Grand Palladium Punta Cana Resort & Spa we strive to create exceptional moments so I am proud to learn that we have achieved our goal. Thank you for sharing your impression with future travelers to our destination and let them aware... More

Harpenden, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The first thing you should know is that this place is actually 3 hotels together....the Bavaro, the Punta Cana, and the adults only Turquesa. The site is so enormous that they have "buggies" driving around the resort to take you anywhere on site. Nothing wrong with that. My beef is with Thomson/First Choice holidays. We booked a Deluxe Garden Room... More

Was this review helpful? Yes 1
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions in our effort to continuously improve the quality of our services... More

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arrived a day late because of a flight cancelation but the check in was warm and welcoming, as the reception is well managed by Faustin and his able team. Despite Lloyds declining my card twice, (which was more than a little embarrassing) Lorin assured that it was quite normal with English banks and after one phone call to Lloyds all... More

Was this review helpful? Yes 1
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Words are missing to express our gratitude for having chosen Grand Palladium Punta Cana Resort & Spa as your second home in Punta Cana as well as for the trust placed in us. We managed to create unforgettable experiences and it is an honor to hear that we have surpassed all your expectations. Your recognition on the effort... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Lorin at the front desk was very helpful and friendly. Wilkin in the dining room was friendly and very nice. The resort is kept very clean. The only think I didn't like was the beds they need replaced very old and uncomfortable. Loved the train. The housekeepers work very hard and need to be recognized for there work.

Was this review helpful? Yes 1
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and by suggesting future travelers to experience our destination and excellent services. Besides our guests, our personnel is one of our most important assets that never... More

Neuss, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

we've had a beautiful time here. Had our wedding here in paradise and we'll definitely come back! The personal is very helpful and friendly! The reasort all in one is awesome. Special thanks to michal the perfect waiter and nicki and eyliana from the reception! See you all soon

Was this review helpful? Yes
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, I am more than happy to hear about your experience at our Grand Palladium Punta Cana Resort & Spa as well as that our associates went above and beyond in their effort to provide you an enjoyable stay. I will personally ensure to transmit your comments to our Managing Team in order to let them aware about your... More

Brooklyn, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a relaxing trip. You can sit by the pool or beach all day and relax. When you register, ask for Yulainy. She was so patient with my husband. She was the only person he would deal with for the entire trip. She always greeted us with a smile and answered our questions. At the Behique buffet, sit on... More

Was this review helpful? Yes 2
ltajes, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of... More

Hopkinton, Massachusetts, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Our room smelled of mold. We turned on the aircondioner which leaked water the hole time! Food was terrible, and yes I got sick enough to be hospitalized. We booked an excursion and whoops Apple vacations told us the wrong time. Yes it was all inclusive but the food was terrible and low end alcohol. So do not go, book... More

Was this review helpful? Yes
ltajes, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent holidays. Regarding to the inconvenient about accommodation we would like to offer you our most sincere apologies because these unplanned events had caused you a dramatically change on your experience. But our intention is everything runs as it is supposed to;... More

Camberley, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have just returned today from Punta Cana and the Grand Palladium. Firstly I do not understand why people are saying they had money etc stolen for their rooms as there is a safe in every room!!!! We used this and had no problem,. Our room maid Yumilka, was outstanding, unfailingly cheerful and kind, nothing was too much trouble for... More

Was this review helpful? Yes
ltajes, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all we would like to thank you for having chosen us as the place to spend your recent holidays. We are delighted to hear that we surpassed all your expectation and your stay is a wonderful memory. We feel proud and grateful for highlighting the efforts and dedication demonstrated by our personal. We are aware that... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Pool area(4)
  • Sports bar(3)

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: C/ El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Palladium Punta Cana Resort & Spa 3.5*
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Also Known As:
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort Spa

3,172 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#22 Casino Hotel in Punta Cana #34 Spa Hotel in Punta Cana #40 Romantic Hotel in Punta Cana #40 Family Hotel in Punta Cana #43 Top resorts Hotel in Punta Cana #45 On the Beach Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 
Number of rooms
535

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Grand Palladium Punta Cana Resort & Spa and other travelers.
2 questions
Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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