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Grand Palladium Palace Resort, Spa & Casino

C/ El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
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Grand Palladium Palace Resort, Spa & Casino
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3,803 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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Wallington, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

I just came back two days ago from The Grand Palladium Palace Resort, Spa & Casino in Punta Cana, Dominican Republic. My stay was from July 24 through July 28 and I must say my time in Paradise was too short! I will start by thanking Mr. Franklin Watley in the guest reservations department for answering my rate inquiry email... More 

Was this review helpful? Yes 3
Miami, Florida
1 of 5 stars Reviewed 4 days ago NEW

Based on the pics of the major travel companies, I was looking forward to my trip,7/23/15-7/26/15. Upon entering the room, the door had difficulties opening. The doorman almost pulled his shoulder out of place to get it open.Once inside, there's a big tub in the room with double beds, the shower is in a closet, the a/c was set to... More 

Was this review helpful? Yes 2
Atlanta, Georgia
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This was a horrible vacation from the time we opened the door. The room was hot, the stocked mini bar was worthless because it never got cold. We checked in with four people and the room only had 2 sets of towels when we called for more we were told we had to wait until tomorrow. The service was bad... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I'll make this short as possible We had a group of 30 people. We all traveled from St. Louis MO there together we were all booked together. But when we got there they separated our group. They put all our adults with no children on the adults only (us adults with kids couldn't even walk into the adults only side... More 

Was this review helpful? Yes 3
Cary, NC
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 1 week ago

I have been to other resorts in Punta Cana and this is a property that can use some adjustments in terms of service and just overall hospitality. We traveled as a family with a two-year old child. When we checked in, I had to request that a baby bed/cot be added to the room with the 2 adults and the... More 

Was this review helpful? Yes 3
Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Been meaning to post a review for this hotel as it is long over due...here goes...I stayed at the Palladium with a group of friends(mid 30's) and their teenage kids back in Oct 2014. Overall we were a group of 14. The hotel was very accomodating at our arrival and reception was able to accomodate all of us in one... More 

Was this review helpful? Yes 3
Wingate, North Carolina
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful resort, just came back from D.R. And already missing it. I was very glad to stay in this hotel for 6 days and myself and family just loved it, very courteous employees, great food, great shows, great service, can't wait to go back.

Was this review helpful? Yes 1
Bradford West Gwillimbury, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What an amazing time we had at the Grand Palladium Palace Punta Cana.... William and Johanna from Guest Services were amazing provided excellent service. The ala cart restaurants are great, by far we loved the tapanki and Carlo was just fantastic he had everyone laughing just having a great time during our dinner. Can't wait to go back again......

Was this review helpful? Yes 2
Trumbull
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

There were so many things wrong with my family's trip to this resort in Punta Cana. I have never complained during a trip so much. Here's why and PLEASE READ ALL OF THIS: 1. The shuttle is never available. The resort is relatively large and to get from one place to another, takes a while. They tell you there is... More 

Was this review helpful? Yes 5
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Accommodation was ok, a few problems such as jacuzzi bath not working. But apart from that all was ok. The restaurants. A la carte, buffet,snack bars, although plentiful were pitiful. All basically exactly the same just under a different name. Queue for hours in the hope of a table. Or do what I did and give the concierge a back... More 

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Hotel Review Summarization

What travelers say

  • Very good(8)
  • Loft suite(4)
  • Royal Suites(4)
  • Buffet restaurant(3)
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3,376 photos of this hotel

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Room/suite (340)
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Amenities (122)
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Barahona Pool (17)
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Beach (62)
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Boca Chica Pool (17)
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Deluxe Room (37)
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Pool (23)
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Restaurants and Bars (138)
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Samana Pool (17)
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Saona Pool (13)
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The Hotel (40)

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Dining (2)
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Hotel & grounds (9)
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Room/suite (7)
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Other (2)
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