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Grand Palladium Palace Resort, Spa & Casino

3.5 of 5 C/ El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
#38 of 100 Hotels in Punta Cana
2,556 Reviews 4.5 of 5 stars
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Grand Palladium Palace Resort, Spa & Casino
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Grand Palladium Palace Resort, Spa & Casino
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2,556 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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  • All months
    (2556)
  • Mar-May only
    (890)
  • Jun-Aug only
    (650)
  • Sep-Nov only
    (379)
  • Dec-Feb only
    (637)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We arrived to the hotel and discovered a beautiful hotel room. The room was very nice. We experienced a medical emergency and Francisco from guest services was there to help immediately. We were very grateful for Francesco's assistance. The food was ok, the Buffet was the best. The al carte restaurants did not have friendly staff, except the ridizo restaurant.... More

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just got back on Friday Sep 19th from our stay at the Grand Palladium Palace for our Indian destination wedding. It was such an amazing trip, and I have nothing but wonderful things to say about our Wedding Manager Carolina and her team. They surpassed all expectations planning our unique wedding, and hosting our 91 people in total! Prior... More

Was this review helpful? Yes 1
ltajes, Gerente at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Palace Resort, Spa & Casino for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

the hotel is perfect placed We stayed 2 min from the shore Personal is really friendly and opened every day they meet you with the smile and a kind Hola There were really much options for the food On the territory we liked that we could switch every day and pick a new place -this way u get a feeling... More

Was this review helpful? Yes
ltajes, Gerente at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for taking the time to review your stay at Grand Palladium Punta Cana Resort & Spa. We really appreciate your valuable feedback. Nowadays we understand that a genuine approaching to our guests in house may determine the confronting to their needs regarding their experience while they are with us. So we appreciate you have... More

Chester
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I have recently stayed at the Palace hotel on the complex. I don't know where to start as EVERYTHING was superb. Firstly I need to explain about my dietary requirements..... I have Coeliac disease which means I can not eat Gluten at all! I have a Hiatus hernia which is causing problems and also rather large Gallstones... More

Was this review helpful? Yes
ltajes, Gerente at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Palace Resort, Spa & Casino for your family vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very nice resort especially nice special cold pool. Specialty restaurants very nice. Suggest not having so many sales people around selling spa tours vacation club jewelry too many. Will return nice resort. Francisco G guest service was helpful too.

Was this review helpful? Yes
ltajes, Gerente at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, First of all we would like to thank you for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your recent holidays as well as by the posting of your experience in Tripadvisor. We also would like to express, we’re more than pleased to learn that it has been a great experience. Actually whatsoever please... More

Hernando, Florida, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

All Inclusive Resort. Food is EXCELLENT and entire resort was clean and very accommodating with numerous activities on resort and extra activities to choose from to fit most travelers. Most of the staff speaks limited English.

Was this review helpful? Yes
ltajes, Gerente at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and letting future travelers be aware of our destination and excellent services. Besides our guests, our personnel is one of our most important assets that never... More

Yeovil, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My partner and i with our son stayed at the Grand Palladium Place from 13th -22nd August 2014. We were given a cheerful welcome by the reception staff and taken to our room by the bellboy who showed all the vacillates of the room. Great choice of restaurants from Japanese, Mexican and Steak House. Bar staff were always cheerful and... More

Was this review helpful? Yes 1
ltajes, Gerente at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Words are missing to express our gratitude for having chosen Grand Palladium Palace Resort, Spa & Casino as your second home in Punta Cana as well as for sharing your impressions through Tripadvisor with thousands of travelers to our destination. It is an honor to hear that once more we were able to provide an amazing vacation. Your... More

Middletown, Connecticut
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I took a trip here and got a great deal off groupon. We did not expect the hotel to be as beautiful as it was, and literally EVERYTHING was included! Amazing drinks, amazing food and restaurants, and beautiful pools and amenities. The staff was also incredibly friendly and helpful and everything was kept very clean. I would... More

Was this review helpful? Yes 3
ltajes, Gerente at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions in our effort to continuously improve the quality of our services... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had the best time in the world at Palladium Pallace for our honeymoon, everything was perfect from the room service to food and the trips we take were uniqie. Special thanks to ANGIE the best customer service employer from the Hotel, she helpt me make a great surprise to my wife, lots of thanks!!!!!!

Was this review helpful? Yes 2
ltajes, Gerente at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, First of all we would like to thank you for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your recent holidays as well as by the posting of your experience in Tripadvisor. We also would like to express, we’re more than pleased to learn that it has been a great honeymoon experience. We thank... More

Bavaro, Dominican Republic
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Palace. We went to celebrate my boyfriend´s birthday and the guys at Guest Service helped me prepare a lovely surprise for him! We got a Loft Suite with ocean wiew, awesome room! Good service, staff was very friendly. Entertainment not so good.

Was this review helpful? Yes
ltajes, Gerente at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Palace Resort, Spa & Casino for your family vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Royal Suites(6)
  • Loft suite(5)
  • Sports bar(4)
  • Buffet restaurant(3)

Additional Information about Grand Palladium Palace Resort, Spa & Casino

Address: C/ El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Palladium Palace Resort, Spa & Casino 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana

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Barahona Pool (17)
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