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All 101 Punta Cana hotels

Grand Palladium Palace Resort, Spa & Casino

3.5 of 5 Resort (All-Inclusive)   |   C/ El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
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Ranked #44 of 101 hotels in Punta Cana
A recent review
5 of 5 stars reviewed 2 days ago
Christineway
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2,474 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very nice time at the hotel weather good pool lovely and the beach plenty of space. Only problem was the service sometimes slow I'm the buffet restaurant . Had to move room due to AC nocturnal working but otherwise good. Thank you to Luz very helpful.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Last week was the best time of my life, this place is great. Service is great people at this location treat you like home. Food is great, very clean - Customer Service is the best. Spa treatment also the best, clean beaches, Security around the area is well. Great for parents with kids - Kids Club seems to be in... More

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Boise, Idaho
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 1 week for a family vacation, It was a nice place I had a good time and the family enjoyed it. The food was okay. The service was not the best, most people did not speak english as well as i thought they would have, so that made some things very difficult to deal with. The best... More

Was this review helpful? Yes 3
ltajes, Resident Manager at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for taking the time to review your stay at Grand Palladium Palace Resort, Spa & Casino. We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I had been planning this vacation for months, After searching for some information and reading a couple of reviews here, We opted to go there because of the many great things We found and read about this amazing place... We are really happy with our choice, loved the food, drinks and pool and bar, our room was... More

Was this review helpful? Yes 3
ltajes, Resident Manager at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for taking the time to review your stay at Grand Palladium Palace Resort, Spa & Casino. You graciously and enthusiastically touched on so many details here. Our business is about thousands of interactions and details daily. We try so hard to get them all right. When we do, it's so nice to be so... More

canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed here for 14 days, quite nice, clean rooms, good food, entertainment was also good, right on the beach, everything was excellent no complaints whatsoever. Entertainment could have been abit better though

Was this review helpful? Yes 3
ltajes, Resident Manager at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Receive our gratitude for such valuable feedback. The opinion of our customers is of the greatest assistance to us. We are glad to hear that all your expectations were met with our overall services. At Grand Palladium we managed to create memorable experiences. We took a good note of your remarks related to our entertainment and I would... More

Wells, United Kingdom
Top Contributor
76 reviews 76 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 2 weeks as part of first choice holiday. The room was amazing in the palace complex. Huge bed, safe, bathroom, free mini bar bathtub in the room, TV and balcony. So many restaurants to go to - we loved the Brazilian however rubbish service in the steakhouse. Food was good in all except little ill after... More

Was this review helpful? Yes 3
ltajes, Resident Manager at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Thank you for having taken some of your precious time to post your experience at our Grand Palladium Palace Resort, Spa & Casino. Your feedback is of the greatest assistance to us since we are aware that there is always room for improvement and our guests’ experiences play the key role in this continuous process, which leads us... More

2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place has potential but is not well managed. I will give you the pros and cons Pros 1. The common areas, pools, beach... are clean. Rooms for the most part are clean. 2. There are three hotels available to everyone and they are walking distance from one another. 3. Bartenders are friendly and attentive. 4. Spa services are good.... More

Was this review helpful? Yes 6
ltajes, Resident Manager at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Thank you for selecting Grand Palladium Palace Resort, Spa & Casino. We regret that we did not performing as our usual level of standard of services during you stay. Our objective is not only to fulfill, but also surpass our guests’ expectations; therefore we put our greatest interest into your opinion. We understand that there is always room... More

Knoxville, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Usually I research a resort a little more thoroughly than I did for this trip. Unfortunately, we paid for the lack of research. I booked this trip somewhat last minute and briefly read a few reviews. As our trip got closer, I started to read more Trip advisor reviews and was getting a little scared about the resort. The last... More

Was this review helpful? Yes 5
ltajes, Resident Manager at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Firstly, we would like to thank you for your preference in selecting Grand Palladium Palace as well as for the time you took to post your review after having stayed with us. We are most concerned for the fact that your stay was not up what you expected. The comments of our guests are of the utmost assistance... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Best experience of my life! Service was excellent everybody was kind and polite. The beach was beautiful and there were many shops on the beach to buy souvenirs. The pool was perfect the bar had great service and the POP workers were fun as well. Anel, the bartender was very fun and took care of me and my family very... More

Was this review helpful? Yes 2
ltajes, Resident Manager at Grand Palladium Palace Resort, Spa & Casino, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your vacation. We also like to extend our gratitude for sharing your experience on this trip and let aware future travelers to our destination about our excellent services. Besides our guests, our personnel is one of our most important assets that never cease... More

Warsaw, Poland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel we stayed at was Palladium Palace. The whole territory includes 4 hotels: Palladium Palace, Palladium Bavaro, Palladium Punta Cana and Palladium private area (forgot the name), which was obviously the best! We had an incident when we arrived and they said in Palladium Bavaro there are no rooms and they replaced us to Palladium Palace (the truth is... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Royal Suites(6)
  • Loft suite(5)
  • Sports bar(4)
  • Buffet restaurant(3)

Additional Information about Grand Palladium Palace Resort, Spa & Casino

Address: C/ El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Palladium Palace Resort, Spa & Casino 3.5*
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana

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Barahona Pool (17)
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Beach (62)
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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#19 Casino Hotel in Punta Cana #31 Romantic Hotel in Punta Cana #36 Top resorts Hotel in Punta Cana #38 On the Beach Hotel in Punta Cana #44 Family Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bávaro Resort & Spa, and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 
Number of rooms
420

Questions & Answers

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20 days ago
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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