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VIK Hotel Arena Blanca

White Sand, carretera Arena Gorda | Bávaro, Punta Cana 290217, Dominican Republic
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VIK Hotel Arena Blanca
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2,235 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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Toronto, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

Don't get me wrong. The property was beautiful. But the rooms and service were not what I expected for a 4 star hotel. Trying to make a phone call home from our room took us like 20-30 minutes because the dial out wasn't working properly and had to call front desk a few times first they told us one thing... More 

Was this review helpful? Yes
Belleville
Contributor
14 reviews 14 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at this hotel from June 18 to 23rd. It was my first solo trip. I love the fact that the resort is small. I stayed in room 5113 which was oceanfront and had a beautiful view. The resort is tired and a bit dated, however I knew that going into it. The resort was what I expected and... More 

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Lakeland, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I would highly recommend this resort. All inclusive, good food, very friendly staff and a very clean hotel. Smoker friendly, very balcony has a table and chairs with an ashtray. They provide a free shuttle for shopping, activities during the day and preformances by staff at night. All winners of the activities during the day receive a gift at the... More 

Was this review helpful? Yes 1
Victoria Harbour, Ontario, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

I read the reviews before I went. I have read them again since returning. Every one of them are right ... and wrong. None of them are accurate. The only review that will be accurate is the one YOU write. Each of us arrives at the VIK with preconceived expectations. The reviews we read range from amazing to terrible. The... More 

Was this review helpful? Yes 7
Randallstown, Maryland
1 review
1 of 5 stars Reviewed yesterday NEW

I don't even know where to begin. My friends and I booked a vacation to the DR with the intent of unwinding and relaxing. Upon arriving at this awful place we realized we were in trouble. Rude and disrespectful people where behind the desk. We had to wait for a room even though check-in is at 3pm. Once the room... More 

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Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I have been to Punta Cana before in a different hotel. This hotel that was "highly recommended" by my travel agency was awful. The staff barely spoke English. When we were greeted by the front desk staff, they were Rude! The "best white sandy beach that stretches for miles" was filled with 1ft tall and wide rows of seaweed (not... More 

Was this review helpful? Yes 2
Wigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived around 7.30pm to a very dimly lit reception area - which was very busy with people hanging around. Check in was handled by very unwelcoming and rude reception staff - as it happens this was their attitude throughout the holiday and didn't improve. You are charged $14 dollars per week for your safe and $20 dollars per person... More 

Was this review helpful? Yes 5
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Okay so I am one to read reviews before I go somewhere and I have to admit that reading these ones scared me a little bit. Well my mind was blown when I arrived!! The beach is absolutely beautiful. The only thing is there is a lot of seaweed but that's not the hotels fault, that's just the ocean for... More 

Was this review helpful? Yes 6
1 review
1 of 5 stars Reviewed 1 week ago

This hotel was the worst place to stay. Customer service was very unprofessional. The front desk clerk Ramon Sanchez was the worst person I met at the hotel. He was very disrespectful and lazy. I had to report his behavior to management. The hotel was old need a lot of renovation. The food was good but not a wide variety.... More 

Was this review helpful? Yes 1
San Juan, Puerto Rico
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Is a irony that during my visit to this hotel non customer service manager was available to resolve any kind of customer issues, but when a bad review is posted almost immediately there is a responses and availability. There is no good hotel management or good customer service in this hotel. The Beach is ok;like all the beaches in that... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very good(14)
  • Great time(4)
  • Pool area(3)
  • Hot dogs(3)
  • Rooms are clean(3)
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