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Sirenis Punta Cana Resort Casino & Aquagames

Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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Sirenis Punta Cana Resort Casino & Aquagames
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Sirenis Punta Cana Resort Casino & Aquagames
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4,936 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
See the most recent reviews
Saratoga Springs, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Second trip to the Dominican for the wife and I. First was also in Punta Cana..though technically Sirenis is about 40 mi north according to the signs from the airport...Had read some quasi-disturbing reviews of the resort...and some glowing ones as well...had a great easy enjoyable experience...Staff very friendly...restaurants were pretty good to actually great...some details surprised me as a... More 

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Aaron S, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our... More 

Toronto
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My friend and I stayed at this hotel on April 14 for one week. We are 23 years old. The service - not very good, bars are very busy and not enough bartenders. Front desk staff took their time helping us. Food - Biggest problem.. the buffet was mostly meat options (I am vegetarian) and the quality of the food... More 

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi margo_haller, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you want to discuss these issues in more details. If you come back to Punta Cana in... More 

Discovery Bay, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I vacation the week of March 28. We had a nice time. The beach was windy all week not to my liking. The pool close at 6pm, too early for me. Most places let you swim at night at least until 10pm. The resort is great for family with kids. A lot of activities for the kids... More 

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Keokimelen, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. I leave you my e-mail assistantmngr.dr@sirenishotels.com if you want to contact me personally. If you decide... More 

Vancouver, British Columbia, Canada
Reviewer
5 reviews 5 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Ok I am not going to go into things that mean nothing. I have traveled a lot and I have specific expectations. 90% of them were met just a few thing i would change but over all my girlfriend and I had a great time and well relaxed going back to work. Here is my week very quickly. This is... More 

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi S G, First of all I have to thank you for taking the time to write your review and I’m glad to see you enjoyed the great services of our team and your vacation with us. As per your feedback, it will help us improve the quality of the services we offer. Please don’t hesitate to write me at... More 

Halifax, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

just wanted to review our vacation that we had April 10 -April 17th .. as soon as we walked in .. we were greeted with drinks & friendly smiles. the group of 22 were checked in quickly, we were all booked close to each other, our 3 rooms were in the Hblock T001, 002, 003. Mery was awesome at keeping... More 

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Sue U, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I will definitely pass on your reviews to the staff mentioned, they always like to see their hard work pays off. Please don’t hesitate... More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We just spent a week there and I will never go back. The one thing this place has going for it is the beach. It is GORGEOUS. Other than that, everything else is not up to par with any other all inclusive in Punta Cana. I have been to at least 5 others that are far superior. If you have... More 

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Maria M, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Regarding the themed restaurants, they are not empty. In each... More 

Halifax, Canada
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We had a great trip at this resort, food was great, resort was beautiful and the service was also very good - room was very disappointing though (we just made a point not to go in there much). Can't say enough about the Entertainment team! Their energy, friendliness and performances is what made the difference of us have an ok... More 

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Jennifer L, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an amazing holiday with us. I will definitely pass on your great comments to Manuel from the Entertainment Team. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning... More 

Toronto, Ontario
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The POSITIVES: Friendly Staff, very reasonable buffet food selection, and big rooms. Separate swimming pool for adults who want to swim, and be away from kids. The animación team, as well as live outdoor music after the night shows with a pleasant mix of Bachata, Salsa, and Merengue. The resort size is quite big and very clean, with latin background... More 

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Sharpest-Look, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our... More 

Foristell, Missouri
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago NEW

I travel weekly for business, travel yearly for rest and relaxation. Worst resort EVER! My husband and I literally cried on the way back to PUJ Airport. It took us two (2) days just to get a luck for our room safe, they had one (1) buffet open at night for the size of the resort.

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi margo_haller, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you want to discuss... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We had a perfect trip, nice weather, clean rooms and the entertainment was awesome, Omarion Usher was absolutely the best of them all, very friendly and a good dancer!!! deffinatly a place worth seeing!

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Sarahjdjdhdhsn, First of all I have to thank you for taking the time to write your review and I’m glad to see you enjoyed the great services of our team. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future in order to ensure you spend another amazing trip. Veronique Garon Assistant... More 

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