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All 101 Punta Cana hotels

Sirenis Cocotal Beach Resort Casino & Aquagames

4.0 of 5 Resort (All-Inclusive)   |   Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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Ranked #59 of 101 Hotels in Punta Cana
A recent review
5 of 5 stars reviewed 4 weeks ago
love2travel0035 Montreal
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2,070 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sirenis Cocotal Beach Resort Casino & Aquagames
See the most recent reviews
Montreal
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in April 2014 for one week with a friend of mine. Very beautiful resort, very clean too which is important! Food was good also, the only thing I may have to point out is the staff barely know English so it gets a little hard communicating if you do not understand or know how to speak Spanish. Other that... More

Was this review helpful? Yes 8
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi love2travel0035, First of all thank you for choosing our resort as your vacation destination. I’m happy to hear you enjoyed your vacation with us. I leave you my email address if you decide to come back to make your holidays as great as the one you just had: assistantmngr.dr@sirenishotels.com. Veronique Garon Assistant Manager More

Essex
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having read several previous reviews I was slightly concerned that I had booked a nightmare. I need not have been concerned. We have just returned from 10 days at Sirenis Cocotal having had a fantastic holiday. If you're from the UK and wondering whether to book I would say a definite yes. We were a party of 4: myself, my... More

Was this review helpful? Yes 8
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi EssexSwimfan, I’m very glad to see you enjoyed your stay with us and I’m happy to see you took the time to share your comments. I will definitely pass on your reviews to each employee you mentioned, they always like to see their hard work pays off. Please contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation... More

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel on a fabulous beech. Staff friendly and helpful, nothing a problem. Great choice if food. Great for couples or families as there was a waterpark owned by the hotel just a shirt walk away. Don't accept VIP breakfast, there selling time share. Don't buy in the hotel shop, crazy prices go to the shop just 2 minutes walk... More

Was this review helpful? Yes 7
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Greig S, First of all I have to thank you for taking the time to write your review and I’m happy to see you had a great holiday with us. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring you spend another... More

Madrid, Spain
Senior Reviewer
9 reviews 9 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 12, 2014

Excellent location, wonderful people, restaurants and bars well located. The bathrooms are quite old and a bit smelly. The only thing to improve the bathrooms. Everything else is wonderful. The food is delicious, wide choices, the rum is excellent, wide variety of pool and beach activities.

Was this review helpful? Yes 16
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Anurici, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you spend another... More

Bramley, United Kingdom
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 10, 2014

Having had a lovely holiday at this hotel in December we have decided to return with our children for a summer holiday. Hope it's as good as last time. Lovely food, rooms and staff. The reception staff are particularly worthy of praise. They helped me with a difficult medical situation that could have ended our holiday. First class hotel. Cannot... More

Was this review helpful? Yes 16
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Steven H, Thank you for taking the time to put in your reviews. I’m happy to hear you loved our resort in December and glad you and your family have decided to come back. We will be delighted to have you back with us and please don’t hesitate to contact me at assistantmngr.dr@sirenishotels.com if you need anything for this... More

Manchester
Contributor
17 reviews 17 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 8, 2014

Just wow! We have just returned from what can only be described as the most amazing holiday in a beautiful and fantastic hotel. I travelled with my 2 children and my mother as a treat for my daughters 18th birthday. On arrival we were greeted with fruit kebabs & champagne (a very lovely touch after a long 8 hour flight).... More

Was this review helpful? Yes 17
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi dtmManchester, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will definitely pass on your great comments to Warquidia, Miguel, Salsa, Jimmy, Edwin, Wilson, Giovanny, Pascual,... More

England
1 review
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 7, 2014 via mobile

Well what can I say I stayed in from the 8th July untill the 22nd with my partner & my boys first of all the pools were Disgusting full of bird poo & drunken idoits alday everyday at the swim up bars not safe at all around kids they was clearly pissing in the pool as they didn't move alday... More

Was this review helpful? Yes 13
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Dsp84, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. During your stay, have you taken the time to come talk... More

2 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 6, 2014

We arrived at the hotel having been whisked there by minibus from the airport. Arrival was quick and assisted . Fresh fruit pieces given to us as we waited to check in. ( no cocktail :( ) . As we checked it they noted that as we were members of their VIP club they issued us with different all inc... More

Was this review helpful? Yes 15
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Steviop, First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and your family spend another memorable vacation. Veronique Garon Assistant Manager More

1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

We arrived at Sirenis Cocotal Beach hotel when it was dark, (because the flight was a bit delayed but that wasn't a problem) we walked into the hotel to be nicely greeted by a waitress with cold refreshments which was very welcoming. We check-in fairly quick and went straight to our room. The next morning when we woke up and... More

Was this review helpful? Yes 10
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi RachelJessicaa, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will definitely pass on your reviews to all the employees mentioned as they will be happy... More

Porto, Portugal
Reviewer
5 reviews 5 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 5, 2014

I have traveled on vacation to Europe and other continents. The tendency is to realize the existence of a certain standard no matter what country you visit on a certain continent. This hotel was a very pleasant place to be. The food is good, cleanliness is good within the European standards. The staff is very friendly and this is for... More

Was this review helpful? Yes 9
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Filipe1986, First of all I have to thank you for your review. Overall I can definitely see you had a great holiday with us. I’m glad to see you enjoyed the variety of food, the atmosphere, the animation, and our friendly staff. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future... More

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Additional Information about Sirenis Cocotal Beach Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sirenis Cocotal Beach Resort Casino & Aquagames 4*
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort

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