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All 100 Punta Cana hotels

Sirenis Cocotal Beach Resort Casino & Aquagames

4.0 of 5 Resort (All-Inclusive)   |   Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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Ranked #60 of 100 hotels in Punta Cana
A recent review
3 of 5 stars reviewed 3 weeks ago
Pamela H Hyattsville, Maryland
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1,994 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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There are newer reviews for Sirenis Cocotal Beach Resort Casino & Aquagames
See the most recent reviews
Hyattsville, Maryland
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The resort grounds are well manicured, but the rooms require major upgrading. The evening entertainment is in Spanish with no translation given. The employees on the resort speak limited to no English and will ignore you is you don't speak the language. The check in process was horrible and unorganized. The bar tenders do not know how to mix drinks.... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Pamela H, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Regarding the evening entertainment, our shows are definitely announced in many languages and the person running the show talks in at least three languages when... More

Sofia, Bulgaria
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were happy with the stay in Sirenis. The pool is large and the beach is marvelous, with fine yellow sand, large palm trees, sun beds available everywhere. This beach does not have the annoying beach merchants which is a huge plus compared to other resorts. The rooms are cleaned every day and the buffet has plenty to choose. There... More

Was this review helpful? Yes 5
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi suseboy, First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. I glad to see you enjoyed the large pool and marvelous beach, the availability of the sunbeds, the variety at the buffet, the cleanliness of the rooms and the large number of hotel activities.... More

Fajardo, Puerto Rico
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all we bought a travel vacation with Turismo Tony Perez in Puerto Rico, the worst thing is that we baought 5 days 4 nights, just to know that the last day was lost, because hotel check out was at 6am, so we loose that friday meals, pools, everuthing. Second hotel rooms where old furture, a leak in the... More

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hello Felpilla1, I have to say that all your comments will take into account in order to improve our service. I leave you my email address if you decide to come back to the resort to make sure that your holidays run as its best. Regards, Veronique Garon Assistant Manager email: assistantmngr.dr@sirenishotels.com More

Cancún, México
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The grounds are very well kept, the rooms are very comfortable, the housekeeping personnel are a great and attentive so as the guest service and restaurants personell . I loved seeing so many happy families at the resort.

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hello Carolain, Thank you very much for your comment reflecting what you have lived amongst us. It will be a pleasure to have you back with us at anytime. Please feel free to contact me a assistantmngr.dr@sirenishotels.com if you decide to do so. Regards Veronique Garon Assistant Manager More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I got back July 2nd, 2014 had nice holiday but Sirenis standard is not 5 star for sure compere to my previous Dominican Rep. holiday in La Romana 4 yr ago with Bahia Principle Hotel Good points : - the grounds are beautiful - beautiful beach - excellent water park - many trips available ( dolphins and helicopter ride is... More

Was this review helpful? Yes 3
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hello Gastom, Thank you very much for pointing out the different things you went through your last holidays amongst us. I have to say that we are working very hard to improve in every aspect and i invite you to write back to me to talk more in detail if you wish to do so. Regards, Veronique Garon Assistant Manager... More

Gatineau, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay here. I travelled alone and I'm a 28 year old female. I would like to begin by saying this resort is very well maintained. The rooms and building itself needs a little more maintenance. However, the property is exquisit and clean. The beds are actually comformatble and the room is fairly clean for a 4 star... More

Was this review helpful? Yes 5
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hello Jocey M, First of all thank you very much for taking the time to write such an extensive review letting every one know about your experiences with us. It will be a pleasure to have you back with us at anytime in the future. Please feel free to write me at assistantmngr.dr@sirenishotels.com if you decide to do so to... More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The grounds are well maintained-pool areas a bit outdated. Rooms are pretty decent for the price-renovated bathrooms. Waterpark not inside resort-have to walk for a couple of minutes. Entertainment is very good. We enjoyed a circus presentation and a beach party at night. Despite being average, would not go back. Food was very lousy...not many good choices. Tried going for... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi ili c, Thank you for taking the time to express your feelings about your last holidays amongst us. I would like to let you know that we are working on introducing different menus for the different kind of customer that we have in order to improve our selection of food. I invite you to contact me at assistantmngr.dr@sirenishotels.com to... More

Waterdown, Ontario, Canada
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 26, 2014

I got back June 19, 2014. The hotel and grounds are pretty. The beach was nice but had some seaweed. After fighting to get a room in a different location we were finally switched. It took hours and many phones calls to get a new crib (playpen) as the first one we got was broken and could not be set... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hello Jenna D, Thank you for your comments about your past holidays with us. I will take them very seriously in order to improve the satisfaction of all our guests. Regards, Veronique Garon Assitant Manager emai: assistantmngr.dr@sirenishotels.com More

Brampton, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 23, 2014

My family just got back on Sunday,The staff is very rude expect to be ignored.The first day I found hair in 2 out of my 3 meals.There are bugs crawling around in the buffet,and birds shitting in the food in the outside dining areas the staff just stands back and watch.The water park is very,very,unsafe my 6 year old was... More

Was this review helpful? Yes 5
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hello Sara c, I am really sorry to hear that your holidays amongst us were not as expected Regards, Veronique Garon Assistant Manager More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 23, 2014

Travelled here in 2010, only joined trip advisor recently but had a wonderful holiday here back then! Beaches are truly amazing food was excellent and drinks great for couples!!! The choice of eating was great

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hello Kirstylou, It is a pleasure to see that you are still remembering us a few years after your holidays. The whole familly of Sirenis would be very pleased if you ever decide to come back here to the Carebbean. Please do not hesitate to contact me at assistantmnger.dr@sirenishotels.com whenever you decide to pay us a visit again. Hope to... More

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Additional Information about Sirenis Cocotal Beach Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sirenis Cocotal Beach Resort Casino & Aquagames 4*
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Also Known As:
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort

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Amenities

Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#25 Casino Hotel in Punta Cana #39 Spa Hotel in Punta Cana #43 Family Hotel in Punta Cana #43 Luxury Hotel in Punta Cana #45 Romantic Hotel in Punta Cana #51 Top resorts Hotel in Punta Cana #54 On the Beach Hotel in Punta Cana
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427

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