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Sirenis Punta Cana Resort Casino & Aquagames

Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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Sirenis Punta Cana Resort Casino & Aquagames
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Sirenis Punta Cana Resort Casino & Aquagames
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4,776 reviews from our community

Traveler rating
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1,580
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kingston, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

This was my 11th all inclusive trip to the Dominican Republic, and my 2nd stay at Sirenis Punta Cana. This was also my first trip traveling by myself with my two kids (age 9 &7). The Sirenis staff were amazing and so helpful! My kids loved the pools, aquagames park, and most of all the entertainment staff! Hello Kitty and... More 

Was this review helpful? Yes 2
Thunder Bay, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The trip was awsome. Food is excellent grounds ,pool areas and beach are very clean. Rooms are OK. Staff is very friendly and helpful. Pedro Wilkins will make you feel like a king at the buffet. Lassander and cherry keep the party going at the pool bar. Fino and pollaco rock the lobby bar all night long. Awsome staff and... More 

Was this review helpful? Yes 2
Nova Scotia, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Beach was good, pool was good, rest was not what I expected. When we arrived at the resort by bus we waited a fairly long time to register. Once registered we noticed on the map that our room was next to the disco. Having small kids staying with us I asked if it would be loud and all I got... More 

Was this review helpful? Yes 4
Bethlehem, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

WE just got back from our 4 day vacation at sirenis resort and had very ,very relaxing time . weather was perfect 84* every day. The staff was always there to help and point you in the right direction. Being in dominican republic for the first time im glad we stayed at the serenis resort and im looking foward to... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We absolutely had a great time at Sirenis! I can not express our extreme gratitude to Abel who saved us on multiple occasions on our trip. Not only did he go above and beyond when we couldn't get our atm card to work, he proved an incredible asset to the resort when our flight was cancelled and he not only... More 

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Medicine Hat, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is the 4th time my wife and I have stayed at this hotel/resort. We've stayed on both the Tropical side as well as the Cocotal side. Both are excellent. We decided to come back to this hotel for our 2nd wedding anniversary as we did get married there in March of 2013. Each time we have stayed here it... More 

Was this review helpful? Yes 6
Oshkosh, Wisconsin
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This was my 3rd trip to Punta Cana and the worst resort. Our shuttle was late had to wait till 5 p.m. for a run down mold musty room with a old junker of a tv and couch. Day 2 we were finally moved to room # 2 were we noticed a leak in the bedroom/bathroom wall.We went right back... More 

Was this review helpful? Yes 8
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Deb N, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. While you were here, did you bring up your situation with Guest Service or Management? When we know about a situation when you are still... More 

Chateauguay, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We spent two weeks at the Sirenis Cocotal and enjoyed ourselves immensely. The room was clean and comfortable but definitely needs repairs. The grounds are amazing, well kept and pleasing to the eye and the staff is superb, friendly and courteous. I was very impressed with the manner in which we were treated and would like to underline the concierge... More 

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi MariDi T, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an amazing holiday with us. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring... More 

Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

this is a 3.5 star resort that tries really hard to be a 4 star, so I am reviewing as such. it is not fair to pay lower prices and then expect a five star resort. Some of these reviews are not fair. A really great beach, pool, gorgeous grounds, and so many lounge chairs you don't need to reserve,... More 

Was this review helpful? Yes 6
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi littlesprite61, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the... More 

Mainz, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

In this hotel you have everything that you need to make your vacation unforgettable, delicious food, everything really clean, amazing shows, Animation team very friendly and funny, everybody with nice smile every day in combination with the beautiful weather. I recommend it 100 percent

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Neisy R, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. Please contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation so I personally welcome you... More 

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