We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sirenis Punta Cana Resort Casino & Aquagames

Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sirenis Punta Cana Resort Casino & Aquagames
Professional photos View all
Browse nearby
Sirenis Punta Cana Resort Casino & Aquagames
Add Photo Write a Review

5,159 Reviews from our TripAdvisor Community

Traveler rating
    1,691
    1,799
    857
    477
    335
See reviews for
1,764
1,734
90
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (584)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (5159)
  • Mar-May only
    (1643)
  • Jun-Aug only
    (1139)
  • Sep-Nov only
    (840)
  • Dec-Feb only
    (1537)
All months
Manteno, Illinois
1 review
4 of 5 stars Reviewed yesterday NEW

We booked our trip and March 2015 and visited in early May 2015. The weather was absolutely beautiful. Sunny, but not too hot. The pools and were my favorite part of the resort. The food was good, and a much larger variety during meals than at other all-inclusives that we have visited. Maria Podila was our personal concierge and did... More 

Was this review helpful? Yes 2
Toronto, Canada
5 of 5 stars Reviewed 2 days ago NEW

We will be leaving tomorrow morning and we do not know how to do to stop the time. Totally recommended for couples and families. Funny, lovely, beautiful place and best staff. We'll miss you all. Adriano, Miriam, Yaniris, Toni Montana, Jacqueline.... And many more!!!!! Thank you very much for these 2 weeks that we will never forget¡

Was this review helpful? Yes 2
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Martine C, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort.... More 

Ottawa, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Found bugs in my bed. Hotel rooms are really outdated and terrible. I have thrown out furniture better than what they had in the rooms. The staff was not that friendly. The lounge area doesnt have enough seats. The pool had chunks out of the side.

Was this review helpful? Yes 4
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi eslteacher2015, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want... More 

Laval, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just returned from a 7-day trip to the Sirenis Tropical Hotel in Punta Cana, with our two boys (9 and 13 years-old). The Sirenis Tropical and Sirenis Cocotal are in fact one big resort, divided in two sections. The Tropical section offers larger rooms (with a small living room area), and three à-la-carte dinners. Rooms at the Cocotal are... More 

Was this review helpful? Yes 3
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Josee004, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please contact me at infodominicana@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as much of... More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The resort was very beautiful. The service was so great that I took the opportunity to buy the VIP pass. The employees Pilar, yafreisy, Javier, Marvin, Charlie, Mateo and the waitresses in the VIP process area they were excellent servers. Also, the food and drinks were good. I'm looking forward to spending another vacation there.

Was this review helpful? Yes 2
Aquagames, Gerente de Calidad at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review
Google Translation

Hola Luis l, Muchas gracias para haber tomado el tiempo para darnos sus buenos comentarios sobre su estancia en nuestro... More 

Philadelphia, Pennsylvania
1 of 5 stars Reviewed 3 days ago NEW

Day One: When we arrived we discovered WIFI cost money ranging from $5-$50 (for the whole stay) and it only works in the lobby, I thought I was back in the year 2000. When we got to the room it was filthy. The blankets, curtails and bathroom were filled with stains. We were exhausted so we stayed the night. The... More 

Was this review helpful? Yes 1
Virginia Beach, Virginia
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This place was by far the worst! We've been to Dominican Republic plenty of times and was highly disappointed. The service of staff was horrible, horrible they never smiled, they gave attitude and they were forgetful and showed no sense of urgency. The rooms horrible, horrible AC didn't work, toilets didn't flush, bathtub clogged. They upgraded after we became members... More 

Was this review helpful? Yes 2
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Daly C, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or if you are thinking... More 

Shropshire, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had a lovely 2 nights and 3 days at this resort. The pool area was huge and fabulous for our 2 year old, the food choice was great (we ate in the 2 main restaurants and the restaurant by the pool) and the service was excellent. The water park was good too, something different but on the doorstep. The... More 

Was this review helpful? Yes 1
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi JoJayP1, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It... More 

Hartland, WI
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Just returned from 8 night stay with our 3 children. Having stayed at 2 other all-inclusive resorts in Riviera Maya in the past 5 years, this one was by far our least enjoyable. We had even stayed at the Grand Sirenis in Riviera Maya--so we expected a similar experience. This was not. The Good: Beach was very nice....they work very... More 

Was this review helpful? Yes 4
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi JacquiB_HartlandWI, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or... More 

Metuchen, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My family and I returned tonight after 7 days at Sirenis. As some reviews have mentioned, the resort is dated. There is a distinct mildew odor in the rooms. There were 3 of us, my wife, my son and myself. Our room had one king-size bed, no extra bed, pullout sofa. That was remedied after our concierge, Abel, had a... More 

Was this review helpful? Yes 4
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Chris C, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to discuss your situation further at infodominicana@sirenishotels.com or if you decide to come back in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

5,940 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5855)
Viewed
Pool/beach area (1479)
Viewed
Hotel & grounds (1103)
Viewed
Bathroom (120)
Viewed
Room/suite (531)
Viewed
View from room (181)
Viewed
Family/play areas (110)
Viewed
Dining (366)
Viewed
Business center/function rooms (14)
Viewed
4:50
Videos (30)
Viewed
Other (1921)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
Pool/beach area (10)
Viewed
View from room (4)
Viewed
Dining (9)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (5)
Viewed
Other (52)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay