We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sirenis Punta Cana Resort Casino & Aquagames

Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sirenis Punta Cana Resort Casino & Aquagames
Professional photos View all
Browse nearby
Sirenis Punta Cana Resort Casino & Aquagames
Write a Review

5,035 reviews from our community

Traveler rating
    1,646
    1,776
    829
    467
    317
See reviews for
1,701
1,715
89
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (571)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (5035)
  • Mar-May only
    (1620)
  • Jun-Aug only
    (1037)
  • Sep-Nov only
    (840)
  • Dec-Feb only
    (1538)
All months
Ponce, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The facilities have lush beautiful green gardens, but bedrooms are out dated even though they state that they have remodeled. Our room had water leaking from the roomabove us, the electricity would go off every night and it was very uncomfortable to sleep since it is so hot. The food was terrible, same food every day in the main dinning... More 

Was this review helpful? Yes
Phelps, Kentucky
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great week at Sirenis! Abel, really went above and beyond to meet all our needs and ensure we had a great week. The grounds were beautiful and well maintained. Loved seeing Peacocks walking around each evening. I highly recommend Building K if you love the beach! Sit on your patio and watch the beautiful ocean and just... More 

Was this review helpful? Yes 4
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Paulette F, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I invite you to contact me at infodominicana@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Ok so my husband and I took this vacation to get away and to celebrate our one year anniversary. We never took a honeymoon. So like many of you we were worried as we read the reviews. I do not know what people are talking about. First of all, our vacation was very affordable. We for the price we paid,... More 

Was this review helpful? Yes 7
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Cortne A, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your husband had an amazing holiday with us. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring... More 

Ontario, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I have been meaning to write this review for awhile now, and finally had the time. Being SPT members the family was looking forward to Sirenis in the Dominican since the resort in Mexico is amazing. Well we were totally disappointed. The 2nd day at the resort my son had had all his US cash taken from his wallet in... More 

Was this review helpful? Yes 1
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Shelley B, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to discuss your situation further at infodominicana@sirenishotels.com or if you decide to come back in the... More 

Summerside, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Check In - This was done in the VIP room was very quick and we were taking directly to our room L019 a connecting suite. Room - 5 days with issues in both rooms with toilets plugging, computer kept losing the internet connecting only worked for 1 1/2 days out of 13. Beds were so hard asked for a topper... More 

Was this review helpful? Yes 3
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Kenneth P, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you want to discuss these issues in more details. If you... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

the good: Beautiful beach and grounds. The bad: food was vile. Under cooked always cold. Flys and birds in main buffet all over the food. Expect to get sick if you go here. Drinks where given to you in filthy glasses and wine was undrinkable. Swimming pool was disgusting with hair and rubbish everywhere. Sludge built up and a dirty... More 

Was this review helpful? Yes 11
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi DVD85, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. In regards to the food and kitchen, we pass all the... More 

Bellingham, Massachusetts
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I first became aware of this resort while searching for an all inclusive at bargain prices. I read a lot of the reviews on this resort and was totally undecided if I was making the right choice. I was looking for a bargain, but found a lot of conflicting reviews on this resort. From day 1 to ay 7 every... More 

Was this review helpful? Yes 4
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Roland B, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. Please contact me at infodominicana@sirenishotels.com when you are planning your next vacation so I personally welcome you... More 

Erie, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I traveled to sirenis in march 2015. I had th most wonderful time. The staff was so accommodating. They told us about the hotel and took care of all the detail of whatever we wanted. Our friend had birthday they even got her a cake. I didn't pay any extra. We did give a big tip. The rooms we clean... More 

Was this review helpful? Yes 1
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Juddy861, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your friends had an amazing holiday with us. Please contact me at infodominicana@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as much of a good... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to this resort on a graduation trip and couldn't have been more pleased. We were a group of 9 and were met with friendly faces and an incredible atmosphere. Every day we would start out at the pool bar with Charly and became quite good friends with him. He always seemed to make sure we were taken care of... More 

Was this review helpful? Yes 3
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Dan S, First of all I have to thank you for taking the time to write your review and I’m glad to see you enjoyed the great time you spent with our team. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you decide to come back in the future and I’ll do my best to make your stay... More 

Buffalo, NY
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

First let me start by saying that my wife and I have been SPT members since 2010. Since that time, we have visited the Sirenis in Riviera Maya Mexico. We have been treated with excellent customer service and accommodations. This year, for my wife's birthday we wanted to switch it up and decided on Punta Cana. Why not a Sirenis... More 

Was this review helpful? Yes 1
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi ryan716, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to discuss your situation further at infodominicana@sirenishotels.com or if you decide to come back in the future... More 

Questions? Get answers from hotel staff and past guests. Ask a question

5,830 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5745)
Viewed
Pool/beach area (1459)
Viewed
Hotel & grounds (1067)
Viewed
Family/play areas (104)
Viewed
Dining (364)
Viewed
View from room (178)
Viewed
Room/suite (522)
Viewed
Bathroom (114)
Viewed
Business center/function rooms (14)
Viewed
4:50
Videos (30)
Viewed
Other (1893)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
Pool/beach area (10)
Viewed
View from room (4)
Viewed
Dining (9)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (5)
Viewed
Other (52)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities