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Sirenis Punta Cana Resort Casino & Aquagames

3.5 of 5 Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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Sirenis Punta Cana Resort Casino & Aquagames
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Sirenis Punta Cana Resort Casino & Aquagames
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4,318 reviews from our community

Traveler rating
    1,418
    1,520
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    274
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1,354
1,519
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

My boyfriend and I spent a week at Sirenis Resort in mid December and were overall very pleased! Upon arrival, we were quite tired after a day of travelling and hoped to check in our rooms. Unfortunately the room was not ready and we had to wait until 3pm, which in our view is a tad late. Nonetheless we explored... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my girlfriend stayed 12 nights until the 22 December. We had a fantastic time. The grounds are stunning, the pool area large enough to always find sun loungers. If not the gorgeous palm tree lined beach is only 10 steps away. The food. We visited the steak house, Italian twice The Japanese, and had lobster on the beach.... More 

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Chris Hughes j, Thank you very much for taking time to share your holiday experience with us. It’s a pleasure to hear that you had a lovely holiday at our resort. I will definitely give your great comments to Edwin, Polaco, Pascual and Luis. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great place, great people. Spend most of the time at the pool. Great experience. Charlie the bartender is great. Very professional. Cheers, Charlie. Rooms are very clean. All have a private area with second TV.

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi paritet, I’m very glad to see you enjoyed your stay with us and I’m happy to see you took the time to share your comments. I will definitely pass on your reviews to Charlie as he will be happy to hear that. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Recently stayed at Sirenis in DR beginning of December. traveled with my three daughters (9, 6 & 4) and the wife. Let me start by saying that I have been to DR 7 times and love this country! We chose to come back to Sirenis for the second time as we loved it previously, I must say it is still... More 

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Trevor V, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our... More 

Montreal, Quebec, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

I work in the food service industry in Canada; owning several popular restaurants in the downtown core. I think my staff would have a lot to learn from the impeccable staff serving the guests at the Sirenis Punta Cana resort. I have especially kind words for Mr. Franklin Trinidad, the desk clerk manager at the hotel. We stayed at the... More 

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Mohammed1956, First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. I will definitely pass on your comments to Franklin as I’m sure he will be so happy to hear that. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next... More 

Ottawa, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We went to this resort for a family wedding with 20 other couples. This resort has many things going for it but needs work in quite a few areas. First for the positives. The pool area and beach are great. The main bar in the complex is great and the bartender "Eddie Murphy" is excellent. The grounds are beautiful. Now... More 

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Kimberly C, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. I’m glad you liked the pool and beach area, and our beautiful grounds. I leave you my e-mail assistantmngr.dr@sirenishotels.com if... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I've vacationed in Punta Cana, DR several times and by far this is the worst place ever. To start off, this place is the farthest from the airport ($70 cab fare). The welcome "cocktail" at the check-in tasted nasty like kool-aid. The rooms are extremely outdated, beds and pillows very uncomfortable. There is no ice machines any where. Also there... More 

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi rmk023, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you want to discuss any issues or if you are thinking of coming back to our resort.... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We, myself, my sister and niece, stayed for 2 weeks in the beginning of November. This was our first visit to the Dominican Republic. We booked the holiday as we found a very good deal and it had a water park. After reading some reviews we didn't really know what to expect as they vary from one side of the... More 

Was this review helpful? Yes 3
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Flaxan4ever, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will definitely pass on your great comments to Abel. I invite you to contact me at... More 

Winnipeg, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Went there for our wedding, Nov 28/14 all I have to say is BEWARE OF THIS AWFUL PLACE. DO NOT WasteYOUR HARD Earned money here. YOU ARE JUST A DOLLAR SIGN TO THEM. The rooms are disgusting and moldy, the food is BEYOND TERRIBLE, BED BUGS IN OUR BED AND WORST OF ALL...MANAGEMENT. THEY DO NOT CARE! All you do... More 

Was this review helpful? Yes 5
Aquagames, Veronique Garon at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Melanie G, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you want to... More 

Central Russia, Russia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Service is very slow; rooms are old and not well maintained. The garden, pools and beach are wonderful. Nice place for family vacation for those who plan to spend most of the time out of their rooms. Special thanks for Valkyrie from reception and Veronica from PR service who helped us to overcome check-in troubles and to keep good mood... More 

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Vladimir0000, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. I’m glad you had a great vacation in general. I leave you my e-mail assistantmngr.dr@sirenishotels.com if you want to contact me... More 

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Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#32 Casino Hotel in Punta Cana
#43 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#49 Spa Hotel in Punta Cana
#58 Top resorts Hotel in Punta Cana
#61 On the Beach Hotel in Punta Cana

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