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All 101 Punta Cana hotels

Sirenis Cocotal Beach Resort Casino & Aquagames

4.0 of 5 Resort (All-Inclusive)   |   Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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Ranked #61 of 101 hotels in Punta Cana
A recent review
3 of 5 stars reviewed 1 week ago
rama9998 New Jersey
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2,053 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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New Jersey
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Our family of 5 just returned back after staying for 6 days in this resort. We booked through Vacationstogo.com resort desk, who in turn booked us through apple vacations. Resort Location: This resort is the north of all most other resorts. So, from the airport, it is approx. 40 minutes by road. I kept hearing from the locals that the... More

Was this review helpful? Yes 11
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi rama9998, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It will be a... More

1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The food was tasteless and bland, lots of rude people with no manners, the rooms were okay but not as good as I expected and the buffet restaurant is over crowded with people and not enough tables. Also when we booked the holiday in September 2013 it was a 4 star but after a few months it was downgraded. However... More

Was this review helpful? Yes 6
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi KurtIlko, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you want... More

Guildford, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited the serenis cocotel last week. Our second visit. We had a great time. There's something here for every age group. Very friendly helpful staff. Particularly Abel and Ambah who helped us iron out a minor wrinkle in an otherwise terrific break. Beautiful location, entertainment and food for the very reasonable price you pay. Ony two minor criticisms. The sound... More

Was this review helpful? Yes 7
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Sarah H, Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. I’m glad you enjoyed the resort activities for every age group, the beautiful location, the entertainment, and the food. I will... More

1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Although the grounds were very well kept, I was disappointed in everything else! We were in the F building facing the theatre and casino area! What a headache!! The theatre groups would practice shows everyday! And with the shows every evening, we could not relax in our room! The speakers I think were turned up as loud as they could... More

Was this review helpful? Yes 8
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Kimberly B, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Just an advice for a next vacation, there is always... More

London, England, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a lovely holiday here, the staff all work so hard and are really lovely and helpful just very forgetful. Room was huge, no complaints there. All the bars had excellent staff especilly in the foyer and one of the pool bars to the right of the bridge. The entertainment guys down by the pool and the beach are also... More

Was this review helpful? Yes 12
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Tina C, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. As per your feedback, it will definitely help us improve our services. Regarding your issue with the food, as you know, it is very... More

1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Sirenis was a great resort! I would definitely go back. Was greeted very nice by the front reception with a cold beverage which was nice seeing as it was really hot. The workers at the reception were great with service. The gentleman at the bar in the lobby during the evening and night were awesome. Very entertaining and always gave... More

Was this review helpful? Yes 10
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Melissantos, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort.... More

Montreal
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in April 2014 for one week with a friend of mine. Very beautiful resort, very clean too which is important! Food was good also, the only thing I may have to point out is the staff barely know English so it gets a little hard communicating if you do not understand or know how to speak Spanish. Other that... More

Was this review helpful? Yes 6
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi love2travel0035, First of all thank you for choosing our resort as your vacation destination. I’m happy to hear you enjoyed your vacation with us. I leave you my email address if you decide to come back to make your holidays as great as the one you just had: assistantmngr.dr@sirenishotels.com. Veronique Garon Assistant Manager More

Essex
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having read several previous reviews I was slightly concerned that I had booked a nightmare. I need not have been concerned. We have just returned from 10 days at Sirenis Cocotal having had a fantastic holiday. If you're from the UK and wondering whether to book I would say a definite yes. We were a party of 4: myself, my... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi EssexSwimfan, I’m very glad to see you enjoyed your stay with us and I’m happy to see you took the time to share your comments. I will definitely pass on your reviews to each employee you mentioned, they always like to see their hard work pays off. Please contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation... More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel on a fabulous beech. Staff friendly and helpful, nothing a problem. Great choice if food. Great for couples or families as there was a waterpark owned by the hotel just a shirt walk away. Don't accept VIP breakfast, there selling time share. Don't buy in the hotel shop, crazy prices go to the shop just 2 minutes walk... More

Was this review helpful? Yes 7
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Greig S, First of all I have to thank you for taking the time to write your review and I’m happy to see you had a great holiday with us. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring you spend another... More

Madrid, Spain
Senior Reviewer
9 reviews 9 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent location, wonderful people, restaurants and bars well located. The bathrooms are quite old and a bit smelly. The only thing to improve the bathrooms. Everything else is wonderful. The food is delicious, wide choices, the rum is excellent, wide variety of pool and beach activities.

Was this review helpful? Yes 16
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Anurici, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you spend another... More

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Additional Information about Sirenis Cocotal Beach Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sirenis Cocotal Beach Resort Casino & Aquagames 4*
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort

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Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#7 Best Value Hotel in Punta Cana #26 Casino Hotel in Punta Cana #41 Spa Hotel in Punta Cana #42 Luxury Hotel in Punta Cana #43 Family Hotel in Punta Cana #45 Romantic Hotel in Punta Cana #51 Top resorts Hotel in Punta Cana #54 On the Beach Hotel in Punta Cana
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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