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All 100 Punta Cana hotels

Sirenis Cocotal Beach Resort Casino & Aquagames

4.0 of 5 Resort (All-Inclusive)   |   Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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70%
Ranked #61 of 100 hotels in Punta Cana
A recent review
5 of 5 stars reviewed 1 week ago
STEVIEDEBZ FALKIRK
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1,999 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
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FALKIRK
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

4 of us are back a week from another Perfect holiday. Flight on Dreamliner from Glasgow was great everything went perfect just outside the airport i had to pick up my Gobecon Wifi device this company is superb Wifi was so strong and all there communication was spot on next time in Punta cana we will defo use them again... More

Was this review helpful? Yes 20
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi STEVIEDEBZ, Wow, thanks for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will definitely pass on your reviews to our staff, they always like to hear these great... More

Warsaw, Poland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We spend there 3 days because i wanted to use their aquagames offer...and advertisement of this is much better compared to that which you really get. They have great entertainment team and beautiful beach. It is located pretty far from bavaro and other turistic places in the area so you need to stay in the hotel all the time.

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Rafał Z, Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you want to discuss any issues or if you are thinking of... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My wife, two kids (10 & 5), Mother-in-law, and I stayed at the Sirenis Punta Cana Resort Casino and Aquagames (AKA: Sirenis Cocotal Tropical, and Sirenis Tropical Suites) between July 10-July 16, 2014. I do not recommend this resort. Our stay required two rooms because of our size. When we arrived in our room, we found the refrigerator was broken,... More

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Daniel S, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. I’m glad to hear you liked I normally return all my message so I probably never got yours. The only time I don’t answer my... More

Yabucoa, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Well am from Puerto Rico and i really like Punta Cana so i decided to book a trip with family and friends in total we were 33 adults 4 kids and 1 infant we stayed at Cocotal side from july 4th - july 11th, the grounds are beautiful well kept, staff very friendly: Angelica and Raimis. I had room L003... More

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Rhadepr, We thank you very much for your review from our last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. I’m happy to hear you liked the great food at the buffet, the oriental restaurant, and our friendly staff, especially Angelica and Raimis. I will pass... More

Santo Domingo, Dominican Republic
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the second time I've been in this hotel. First time was a couple of years ago and it was pretty good, although the food wasnt too good. This time it seems that the hotel management has not been doing good maintenance to the facilities since the furnitures of the room are old, bathrooms look old too, air conditioning... More

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Isselle M, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. As per the rooms, we are constantly working on improving... More

Uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

After seeing bad reviews on this resort I felt the need to put forward the my view and opinion on this hotel. This hotel is out standing, I have stayed at many resorts in Dominican and by far this is the best for service, food, beach, pool and anything you wish to get out of a holiday. And I want... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Jpeaz, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I’m really glad to hear you really enjoy your time at our resort. Please don’t hesitate to... More

Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Myself&husband came here for our 4th wedding anniversary,what a mistake,I got told by Veronica on trip advisor the staff would make it special for us, funny that she was away for our stay,we ask for junior suite got overside,ask if we could have room we spent our wedding nite,said would cost more,but didn't tell us how much more,I talked to... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi sharon o, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us and that I wasn’t there to help you as I was away on vacation for 3 weeks. Your comments will be taken into consideration in order... More

Los Angeles, California
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

massive place be ready to walk a lot if you are not one of their so called vip; the ground were well kept ground keepers were probably the friendliest people that work there as most people I encounter working here were really rude yes RUDE the kind off rude that walks away in the middle of your ordering your dinner... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Walter U, Thank you very much for sharing your comments with us. I have to say we take very seriously every comment from our customers since it helps us in improving the services we offer. I’m glad you enjoyed “Animacion Super” and their entertainment program. I’m surprised to hear you found all our staff rude and I apologize if... More

Hyattsville, Maryland
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The resort grounds are well manicured, but the rooms require major upgrading. The evening entertainment is in Spanish with no translation given. The employees on the resort speak limited to no English and will ignore you is you don't speak the language. The check in process was horrible and unorganized. The bar tenders do not know how to mix drinks.... More

Was this review helpful? Yes 3
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Pamela H, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Regarding the evening entertainment, our shows are definitely announced in many languages and the person running the show talks in at least three languages when... More

Sofia, Bulgaria
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were happy with the stay in Sirenis. The pool is large and the beach is marvelous, with fine yellow sand, large palm trees, sun beds available everywhere. This beach does not have the annoying beach merchants which is a huge plus compared to other resorts. The rooms are cleaned every day and the buffet has plenty to choose. There... More

Was this review helpful? Yes 3
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi suseboy, First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. I glad to see you enjoyed the large pool and marvelous beach, the availability of the sunbeds, the variety at the buffet, the cleanliness of the rooms and the large number of hotel activities.... More

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Additional Information about Sirenis Cocotal Beach Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sirenis Cocotal Beach Resort Casino & Aquagames 4*
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Also Known As:
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort

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Amenities

Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#40 Spa Hotel in Punta Cana #43 Family Hotel in Punta Cana #43 Luxury Hotel in Punta Cana #45 Romantic Hotel in Punta Cana #52 Top resorts Hotel in Punta Cana #55 On the Beach Hotel in Punta Cana
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Number of rooms
427

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