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All 101 Punta Cana hotels

Sirenis Cocotal Beach Resort Casino & Aquagames

4.0 of 5 Resort (All-Inclusive)   |   Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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Ranked #59 of 101 Hotels in Punta Cana
A recent review
3 of 5 stars reviewed 1 week ago
garrypat
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2,068 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I tried to give this resort the benefit of the doubt when I read reviews. But I thought nothing is that bad. Besides, we were traveling with family for the first time. My husband and I have traveled many times but at resorts with higher class ratings. We thought that dealing with families so many expectations vary . Ours however... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi shore2go, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Regarding your issue with the food, as you know, it is... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Ill start with the good. The hotel staff were out of this world they bent over backwards for you to make you happy the pool bar staff Charlie kept them drinks flowing never a empty glass. Restaurant staff couldn't do enough for you. Abel got us into the steak houses it was ok but the Japanese restaurant was the best... More

Was this review helpful? Yes 10
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi garrypat, Thank you so much for sharing your opinion about our resort with everyone. I’m glad to see you loved our restaurants, bars, entertainment and guest services staff. I will definitely pass on these comments to all employees mentioned as they will be happy to hear they made your stay memorable. As per your other feedback, it will definitely... More

1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I will keep this review short and sweet. I went to this resort with my boyfriend last year in January, the weather was beautiful as were the hotel grounds. We stayed on the Cocotal side but I regret not upgrading as there was no king bed option on the Cocotal side (weird)! The beach was always well maintained, albeit very... More

Was this review helpful? Yes 7
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Megan P, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your boyfriend had an amazing holiday with us. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring... More

New Jersey
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our family of 5 just returned back after staying for 6 days in this resort. We booked through Vacationstogo.com resort desk, who in turn booked us through apple vacations. Resort Location: This resort is the north of all most other resorts. So, from the airport, it is approx. 40 minutes by road. I kept hearing from the locals that the... More

Was this review helpful? Yes 22
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi rama9998, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It will be a... More

1 review
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The food was tasteless and bland, lots of rude people with no manners, the rooms were okay but not as good as I expected and the buffet restaurant is over crowded with people and not enough tables. Also when we booked the holiday in September 2013 it was a 4 star but after a few months it was downgraded. However... More

Was this review helpful? Yes 12
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi KurtIlko, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you want... More

Guildford, United Kingdom
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited the serenis cocotel last week. Our second visit. We had a great time. There's something here for every age group. Very friendly helpful staff. Particularly Abel and Ambah who helped us iron out a minor wrinkle in an otherwise terrific break. Beautiful location, entertainment and food for the very reasonable price you pay. Ony two minor criticisms. The sound... More

Was this review helpful? Yes 11
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Sarah H, Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. I’m glad you enjoyed the resort activities for every age group, the beautiful location, the entertainment, and the food. I will... More

1 review
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although the grounds were very well kept, I was disappointed in everything else! We were in the F building facing the theatre and casino area! What a headache!! The theatre groups would practice shows everyday! And with the shows every evening, we could not relax in our room! The speakers I think were turned up as loud as they could... More

Was this review helpful? Yes 12
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Kimberly B, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Just an advice for a next vacation, there is always... More

London, England, United Kingdom
2 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a lovely holiday here, the staff all work so hard and are really lovely and helpful just very forgetful. Room was huge, no complaints there. All the bars had excellent staff especilly in the foyer and one of the pool bars to the right of the bridge. The entertainment guys down by the pool and the beach are also... More

Was this review helpful? Yes 16
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Tina C, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. As per your feedback, it will definitely help us improve our services. Regarding your issue with the food, as you know, it is very... More

1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Sirenis was a great resort! I would definitely go back. Was greeted very nice by the front reception with a cold beverage which was nice seeing as it was really hot. The workers at the reception were great with service. The gentleman at the bar in the lobby during the evening and night were awesome. Very entertaining and always gave... More

Was this review helpful? Yes 14
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi Melissantos, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort.... More

Montreal
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in April 2014 for one week with a friend of mine. Very beautiful resort, very clean too which is important! Food was good also, the only thing I may have to point out is the staff barely know English so it gets a little hard communicating if you do not understand or know how to speak Spanish. Other that... More

Was this review helpful? Yes 8
Aquagames, Assistant Manager at Sirenis Cocotal Beach Resort Casino & Aquagames, responded to this review

Hi love2travel0035, First of all thank you for choosing our resort as your vacation destination. I’m happy to hear you enjoyed your vacation with us. I leave you my email address if you decide to come back to make your holidays as great as the one you just had: assistantmngr.dr@sirenishotels.com. Veronique Garon Assistant Manager More

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Additional Information about Sirenis Cocotal Beach Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sirenis Cocotal Beach Resort Casino & Aquagames 4*
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort

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