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All 100 Punta Cana hotels

Sirenis Tropical Suites Casino & Aquagames

3.5 of 5 Resort (All-Inclusive)   |   Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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Ranked #68 of 100 hotels in Punta Cana
A recent review
3 of 5 stars Reviewed June 8, 2014
yn42 Toronto, Canada
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1,985 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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There are newer reviews for Sirenis Tropical Suites Casino & Aquagames
See the most recent reviews
Wadsworth, Ohio
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 9, 2014

We rented through Diamond Resorts. The first day their we went to the room and was so musty I asked to be moved. The second room was better, but still very outdated and the beds were hard as rocks. We had a hard time getting wash clothes in the room. The maid was very nice. But, the language barrier was... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi Track1990, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. I’m happy to hear you enjoyed the beautiful grounds, the Japanese restaurant and the Steak House and the hotel staff. Don’t... More

Toronto, Canada
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 8, 2014

My family and I went May 31-June 7th. We had a good time and met some amazing guests there. First off the positives: -the resort is gorgeous, very well kept and super clean public toilets around the place. -the entertainment was amazing I loved Animation Super! They are a talented bunch of people never missed a show during our stay!... More

Was this review helpful? Yes 8
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi yn42, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed our gorgeous resort, our entertainment team and their shows, the service staff, the pools, the awesome beach, the Japanese restaurant, the lobby, the deserts and cocktails and the entertainment activities in general. As per your other comments, they will... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 8, 2014

To start its a bad hotel. Not a fair example of Punta Cana. Its a small hotel. The food is bad and never changes. The rooms are very plain. The beach is crappy. If your at the pool or beach your constantly bothered by people wanting you to book excursions. At one point the same guy asked us 3 times... More

Was this review helpful? Yes 2
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi jacobharasimo, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. The steps taken if you report something missing from your room... More

Winnipeg, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 5, 2014

Had a great vacation, but would not go too this resort again. The grounds and lobby areas were lovely, and I would say the pool activities were top notch, probably the best we've seen across many different resorts in different countries! However, the rooms were very old, and, somewhat clean, the beds were horrible, there was mold in the tub,... More

Was this review helpful? Yes 3
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi 1happytravelleryay, I’m very glad to see you enjoyed your stay with us and I’m happy to see you took the time to share your comments. I also really appreciate your feedback as it will help me improve the quality of our services as we are continuously working on it. As per the rooms, we are constantly working on improving... More

Sunderland, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 30, 2014

Just got back from another holiday at the sirenis the staff,restaurants accommodation were excellent ,every where was spotless already looking to go back in October this year next time 3 weeks. my wife has trouble walking and all areas have access for a wheelchair right to beach easy to push her around in her chair

Was this review helpful? Yes 3
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi Kevin D, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your wife had an amazing holiday with us. I will leave you my e-mail assistantmngr.dr@sirenishotels.com when you are plannig to come back to our resort in October. It will be a pleasure meeting you... More

Berlin, Vermont
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed at Sirenis for 5 days and it was very enjoyable. The check in people were great and we were assigned to "Able" and he was great and took care of our needs. The evening bartenders in the lobby were fantastic but I have to say the very best service we received was from "Darling", he was the best... More

Was this review helpful? Yes 3
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi lmwtravler, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an great holiday with us. I will definitely pass on your comments to Abel and Darling as I’m sure they will be so happy to hear that. I will leave you my... More

Sherbrooke, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 24, 2014 via mobile

Had a great vacation, the staff is so nice and the food is good , alot to do ! Great entertainment !! Had so much fun. I most certainly recommend the Bavaro Runners excursion !! What a great days that was!

Was this review helpful? Yes
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi Jimmy P, First of all I have to thank you for taking the time to write your review and I’m happy to see you had an amazing holiday with us. As I mentioned to you the last time you were here, don’t hesitate to let me know when you come back to visit us and we’ll make sure you... More

Charlottetown, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 22, 2014

Not a 4 star in need of Reno to rooms ......door casings were falling off when you unlock the door. Got sick on the food . Maid service was great. Room was clean and the bar restocked every day. The beds were very hard and uncomfortable .

Was this review helpful? Yes 3
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi 197Don, Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you want to discuss these issues in more details. If you come back... More

Ottawa, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 11, 2014

We spent a week in Sirenis Tropical during March. This was our first trip to the Dominical Republic and don't have much basis for comparison. However, we found the resort to be great and definitely enjoyed our time there. We found our room in excellent condition and the fridge was restocked at least once a day. Most of the staff... More

Was this review helpful? Yes 5
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi Khalid H, First of all I have to thank you for taking the time to write your review and I’m happy to see you had an amazing holiday with us. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning you next vacation to our resort so I can ensure you spend another memorable vacation. Veronique Garon... More

St. John's, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 10, 2014

My husband and I returned today from a week at the Sirenis Tropical resort. We had an amazing vacation. We got a really good deal on a last minute package on the Redtag site for our Transat holiday. We arrived late at night and checked in quickly and were escorted to our suite. The suite was on the ground floor... More

Was this review helpful? Yes 4
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi Cynthia G, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will definitely pass on your comments to Esthela, Charli, and Wendy as I’m sure they... More

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Hotel Summarization (Beta)

What travelers say

  • Thomas Cook(5)
  • Very good(5)
  • Steak house(5)
  • Pool bar(5)
  • Bar staff(4)
  • Time share(3)
  • Best holiday(3)
  • Great time(3)

Additional Information about Sirenis Tropical Suites Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sirenis Tropical Suites Casino & Aquagames 3.5*
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Also Known As:
Sirenis Tropical Hotel
Sirenis Tropical Punta Cana
Sirenis Resort
Sirenis Suites
Sirenis Tropical Suites Casino & Spa
Sirenis Hotel Punta Cana
Sirenis Tropical Suites Punta Cana
Sirenis Tropical Dominican Republic
Sirenis Punta Cana Resort

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#48 Romantic Hotel in Punta Cana #57 Top resorts Hotel in Punta Cana #60 On the Beach Hotel in Punta Cana
Hotel Class
Number of rooms
389

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