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All 101 Punta Cana hotels

Sirenis Tropical Suites Casino & Aquagames

3.5 of 5 Resort (All-Inclusive)   |   Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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Sirenis Tropical Suites Casino & Aquagames
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70%
Ranked #63 of 101 hotels in Punta Cana
Certificate of Excellence 2013
  • Reviews (1,897)
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1,897 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
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English first
Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

Please do not go there!!! I was not aware of tripadvisor last year when I went there with my wife! For every question they were just not taking care! The most arrogant people I haver met in a Hotel! We were asking the receptionist for towels 5 times!!! They did not get it to manage! Even worst- Internet is expensiver... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Fantastic Family Vacation! My husband and i traveled with our three children, ages 4,2 &1. The resort is very family friendly. The staff were all very welcoming and helpful even if they couldn't speak english they still tried their best to communicate. The food was ok, we never went hungry. my only complaint about the food was is was sometimes... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We were supposed to be picked up from the airport, but no one was there,we tried to call the hotel was transferred with a non speaking person, then back to original person who told us to take a cab, though we had pre paid for airport pick up service, tho hey will take advantage of you so be very careful,... More

Was this review helpful? Yes 1
Herriman, Utah
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 days ago NEW

My family traveled to the Sirenis on 4/4/14. The staff was friendly. Most of them do not understand English, so it was hard to communicate with them. We had 2 rooms in the E building on the Cocotal side. The living room and bedroom were clean, the bathrooms were disgusting. Our bathroom had a leak from the room above us... More

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Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi Merv G, Thank you very much to have taken the time to share your feedback with us and I’m sorry to hear you didn’t have such a good stay with us. I will definitely consider your comments for future improvements of our resort as we are constantly working on improving our services and amenities. Regarding our staff, we definitely... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall, this resort is nice with excellent staff and beach but the Atlantic ocean is a bit rough with waves and strong winds all day long. No turquoise water and the wind was strong all 2 weeks we stayed there. Beach is awesome with lots of shade places under huge palm trees. We never had any problem finding the beach... More

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi sail2sea, Thank you very much for taking time to share your holiday experience with us. It’s a pleasure to hear that you had a lovely holiday at our resort enjoying our staff, the beach grill, the beach bar, and our huge pool. As per the ocean, there are some months in the year where it is calmer but yes... More

Orangeville, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

This was our first family vacation in many years and we will return to this resort. The staff were so friendly and fun. There was a great selection of places to eat and many pools to cool off in. The views are breathtaking and the whole place is very clean! The waterpark was a great place for the kids and... More

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi Darlene N, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. Please don’t hesitate to contact me at assistantmngr.dr@sirenishotels.com for anything you might need in a future... More

London, Canada
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

If you are reading this please be mindful that I am an honest and friendly person. I do not want to sound like a big complainer as I am far from (especially since i have worked as a waiter for 12 years of my life). This was our first vacation in 10 years and our first all inclusive vacation and... More

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Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi Firsttripdave, We thank you very much for your review from our last holiday at our resort and I’m sorry to hear you didn’t spend the vacation you expected. We will make sure all your comments are taken into consideration in order to improve our services. I’m happy to hear you liked the friendly staff, top notch beach and excellent... More

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was the best family vacation. I don't think the photos and the reviews do this place justice. The water park was really nice and much more than we expected. It is within the resort and a quick 5 min (max) walk from your room, pool or beach. The food was good and offered a lot of choices. We stayed... More

Was this review helpful? Yes 1
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi skoenig, Thank you for taking the time to put in your reviews. I’m happy to hear you loved the water park, the variety of food, and the service. Thank you also for your comments and suggestions in order to improve some of our services. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in... More

Ottawa, Canada
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We are not picky people. We are not complainers, or people who are hard to please. When we first read these reviews, before going, we thought "it can't be that bad! These people are probably just stuck up". We were wrong. Now I am sure there is worse out there, but in the end, I can say that I suggest... More

Was this review helpful? Yes 5
Aquagames, Assistant Manager at Sirenis Tropical Suites Casino & Aquagames, responded to this review

Hi Charlene L, Thank you very much for sharing your comments with us. I have to say we take very seriously every comment from our customers since it helps us in improving the services we offer. I’m sorry to hear you didn’t enjoy yourself as much as expected and wish you would have mentioned it to us while you were... More

Quebec City, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

If you search for calm and peace, I doubt that you will enjoy the phono on the beach and by the pool. I guess that it's hard for them to understand, that we rarely hear the sound of the waves up north and we really appreciate the sea, and we don't go to the beach to hear bad phono beats... More

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Hotel Summarization (Beta)

What travelers say

  • Pool bar(5)
  • Thomas Cook(5)
  • Steak house(5)
  • Very good(5)
  • Bar staff(4)
  • Best holiday(3)
  • Time share(3)
  • Great time(3)

Additional Information about Sirenis Tropical Suites Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Romantic Hotel in Punta Cana
#52 Family Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#53 On the Beach Hotel in Punta Cana
#63 Business Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sirenis Tropical Suites Casino & Aquagames 3.5*
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Booking.com, Priceline and Otel so you can book your Sirenis Tropical Suites Casino & Aquagames reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sirenis Tropical Hotel
Sirenis Tropical
Sirenis Tropical Punta Cana
Sirenis Tropical Suites
Sirenis Resort
Sirenis Suites
Sirenis Tropical Suites Casino & Spa
Sirenis Punta Cana
Sirenis Hotel Punta Cana
Sirenis

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#45 Romantic Hotel in Punta Cana #52 Family Hotel in Punta Cana #53 Top resorts Hotel in Punta Cana #53 On the Beach Hotel in Punta Cana #63 Business Hotel in Punta Cana
Hotel Class
Number of rooms
389

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