Overall had a great holiday. I was especially pleased with the services of Air Transat and Preference Club. Our reps (Andre and Auralie) at the Resort were always available when needed and provided us with lots of info to make our vacation such an enjoyable one. From the check-in at the Hlfx Airport, to the flight crew, to the services... more

We travelled with a party of six. 4 adults and 2 18 years old girls. We travelled with Air Canada vacation. When you walk around the resort, it looks very nice and seems well maintained. We have travelled to DR two times prior to this trip. We knew that we could not expect a perfect trip as this Hotel is... more

beach is fantastic!!!! but the food is nasty nasty nasty!!! we tried all restaurants but one since we gave up ...we lived on chips and beer and the kids lived on ice cream...not even the burgers and hotdogs and pasta was good enough to smell or eat...the white wine smelled like sewage and attention to details was lacking big time...a... more

I had read a few reviews on here before going on my trip and became nervous, however i was worried for no reason. the workers there are very friendly. the girl i was travelling with said they were way nicer than the people she had encountered while in mexico. the a la cartes were better than expected really enjoyed the... more

Overall, the weather was great, the food was fantastic and the resort was fair. We certainly can’t complain at the “price” but would strongly advise potential guests of Occidental to consider these observations before booking. If you have no qualms about crowds (it was FAR more crowded than Secrets, but it was also a much larger resort and a family... more

at first we thought it was very nice. then, when it was raining, our roof had 3 leaks in it. we called the front desk and they said "i'm sorry, there's nothing we can do about it, that's what happens when it rains." they told us they are starting to remodel some of the rooms. another things, our toilet water... more

Before going on the trip I also read some reviews and I was worried. I CAN'T see why people are writing such bad things about this place! We had a GREAT stay. Clean rooms, clean washroom, good food, great beach, pool was great etc. We stayed in preference club, bld 25. We had nightly snacks, bottle of rum, and a... more

Will not return. No hot water no service no face cloths etc.. Club off resort seem very dangerous. more

This was our very first trip to the DR. We travelled with Air Canada Vacations. We decided to upgrade to the Royal Club, and this is what I would do again. Upon arrival they took you by golfcart to the Royal club, where you had a private checkin with a glass of champagne waiting for you. Safe was included in... more