We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Naiboa

Hotel website
Hotel deals
Hotel packages
Playa Arena Gorda, Punta Cana, Dominican Republic
Special Offer
Your first gift: 500 pts
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Expert photos
Hotel Riu Naiboa
View Map
Add Photo Write a Review

2,430 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Newmarket, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I was here November 2015 with my partner. This was my second time to DR (probably my last unfortunately), and was my partner's first time in the Carribean. Pros: The bartenders were amazing! I befriended a couple of them and they always took care of me. Room was always clean. The housekeeper was so sweet and I gave her a... More 

Helpful?
Thank Matt H
2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Food here is not the greatest, but the all inclusive nature for a reasonable price was great for drinks. Very international crowd, signs are all in Spanish, English, and German. A lot older folks here for the long stay 4-6 weeks, or folks with kids. Beach was great. No complaints there. Upkeep typical of other Latin American hotels I've stayed... More 

Helpful?
Thank Amanda M
Chicago, Illinois
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The Good: The hotel is located in Punta Cana, there is a bar/restaurant on the beach and is not too expensive. The Bad: The service (very arrogant), the location (10 min walk from the beach), the food (very little variety, only one buffet and one a la carte restaurant, for which you had to reserve a table at 7 in... More 

Helpful?
Thank Krasi V

Travelers are raving about these Punta Cana hotels

Berlin, Germany
1 review
1 of 5 stars Reviewed 2 days ago NEW

We really wanted to ignore the bad reviews, but we can't! We are extremely disappointed.. Objectively I pulled in to points what were the problems: First of all: when we arrived the bathrooms was not cleaned!(smelly toilette, dirty mirror,hair on the floor) -The nex day we asked for toilette papier, but no one brought us, untill the next day! -The... More 

Helpful?
Thank BarbaraSabina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Don't listen to the online reputation manager one bit. I can relate to the stories about theft at this hotel. All the staff including management is in on the theft scheme at this low class resort. If there was a choice for a negative star rating this hotel would get it. When my sister and I reported our theft we... More 

Helpful?
3 Thank Keebs M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not... More 

Beaver, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

My wife and i were at the naiboa this week, it started out pretty good. We started at check in and had drinks brought to us at the desk. We got to our room and on the way up, the hall had a stench to it. Put our stuff in our room and went to the beach. We walked about... More 

Helpful?
3 Thank bigjuicy4200
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for choosing our hotel for your vacation in the Dominican Republic and for taking the time to share your experience with us. Due to the warm weather and the location of our resort, which is surrounded by vegetation, it is possible that insects can enter our facilities. We work hard to keep them under control, since... More 

Winnipeg, Canada
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Riu hotel is advertised as a 4 star. Lot of Europeans go here, along with young families with kids. There were no premiums brand liquors available, all they had was local liquors and one beer brand Presidente. The liquors tasted awful. This was a big disappointment considering you are the world famous Riu chain. We updated to the Riu... More 

Helpful?
1 Thank Retired-Unretired
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We are sorry to hear our hotel Riu Naiboa did not live up to your expectations. This hotel offers an excellent service with very good value for money. However, our Riu Palace Hotels belong to our more sophisticated line of products. They are more... More 

Nova Scotia, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to the Dominican several times. My first trip South was in 2011 at Riu Naiboa. It was an amazing trip, and the resort was very clean and the resort staff was top notch. I had such a good trip, I knew I wanted to go back. I found the staff went above and beyond to make their... More 

Helpful?
4 Thank Dana M
canada
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago

This is the worst 4 star hotel We have ever been to. food was all smelly. Their fine dining was arranged at the same place where there are snacks served till 5 pm . This place had many flies and even birds coming and eating the food. entertainment was OK OK.. worst rooms, AC, washrooms everything. not at all for... More 

Helpful?
Thank thinkbig
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We hope you will choose to visit us again, and... More 

Schaumburg
2 reviews
1 of 5 stars Reviewed 3 weeks ago

If you've never been anywhere else then this might just be fine. It's not to our standard of cleanliness. We've been in tropics many times and never been as sick as when we stayed in this place. I had to get rid of the cockroach myself. When you bring up valid concerns, some staff don't take you seriously. Regardless, Dominican... More 

Helpful?
Thank sln0522
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to share your review with us. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We can assure you that for RIU, hygiene and quality control are taken seriously; we follow strict... More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,828 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2289)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (257)
Viewed
Dining (122)
Viewed
Pool/beach area (602)
Viewed
Room/suite (164)
Viewed
View from room (66)
Viewed
Bathroom (36)
Viewed
Family/play areas (29)
Viewed
Other (1007)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (496)
Viewed
Amenities (103)
Viewed
Beach (61)
Viewed
Children's Pool (6)
Viewed
Pool (77)
Viewed
Restaurants and Bars (66)
Viewed
Standard Double Room (99)
Viewed
The Hotel (84)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (3)
Viewed
Room/suite (1)
Viewed
Other (31)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Punta Cana hotels
0.3 mi away
ClubHotel Riu Bambu
ClubHotel Riu Bambu
#71 of 102 in Punta Cana
3.5 of 5 stars 4,435 reviews
0.4 mi away
Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
#56 of 102 in Punta Cana
4.0 of 5 stars 3,889 reviews
1.4 mi away
Tropical Princess Beach Resort & Spa
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Riu Palace Bavaro
Hotel Riu Palace Bavaro
#50 of 102 in Punta Cana
4.0 of 5 stars 2,388 reviews
7.4 mi away
Natura Park Beach - EcoResort & Spa
7.8 mi away
Be Live Collection Punta Cana
Be Live Collection Punta Cana
#64 of 102 in Punta Cana
4.0 of 5 stars 6,235 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay