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Hotel Riu Naiboa

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Playa Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Naiboa
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2,184 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

I am a travel agent and relunctantly booked a group at this resort. They lost two of my clients reservations which left us sitting in the lobby for 4 hours waiting for the issue to be resolved. The lobby itself smelled like sewage including the elevators and rooms. The front desk provided NO help, the food was not up to... More 

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Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Here's the story, I only booked 4 days at this hotel and thank the Lord I booked another 4 days at the Barcelo on Dominican beach. This place had descent reviews but I thought we might get bored with only 3 bars and 3 restaurants( if you include the snack shack by the ocean). Both hotels were the same price... More 

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Travelers are raving about these Punta Cana hotels

Miami, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me start off by saying that I just got back to Miami last night from our trip to RIU Naiboa in Dominican Republic and that just last month I stayed in Luxury Bahia Principe Esmeralda Don Pablo Collection. In the 9 years i've come to Dominican Republic I have always stayed with Bahia Principe-, either Punta Cana, Bavaro, Esmeralda,... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Excelent. Ask for Paulino Cruz for assessment about ammenities out of the hotel. The food was good and the beaches are beautiful. The hotel includes a mini bar in the room and ammenities in the hotel as excercise, water polo, zumba, salsa and merengue dance classes, beach volleyball, kayaks, catamaran..

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Santo Domingo, Dominican Republic
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was great, specially our front desk agent who gave us check in, cant remember his name but he was excellent. We spent most of the time at Macao beach which is heaven, The disco was a bit hard to find but you really enjoy the nightlife. Excellent, keep it going!

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Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dont recommend! Cleaning service stole us money in cash (400 euro) during our breakfast downstairs! We were complaining but of course cash is gone anyway. So better stay away from these place, noone knows what more can happen to you :( Besides - the hotel is very noisy (screaming kids, music outside, echo in the corridor like in hospital), so... More 

Was this review helpful? Yes 8
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

do not waste your money on this hotel pay a few pounds more and upgrade to a palace hotel we stayed here in june 15 for 2 weeks and wish we only came for a week xcant relax at pool too much noise entertainment not for uk travellers all centred around local visitors and very loud and too close to... More 

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Sandpoint, Idaho
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 27, 2015

This by far is the worst Riu and the worst all-inclusive experience that I have ever had! I travel often and I have stayed at several of these resorts and I just have nothing good to say about the hotel. On Friday thru Sunday they bus in the locals and let them overtake the resort and they get to come... More 

Was this review helpful? Yes 5
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 26, 2015

Currently staying here with my partner.....all I can say is WOW I don't understand where all the negative reviews are too but it can't be this place! Staff are lovely and polite rooms are standard but it's just for sleeping in! Pool delicious food with plenty of choice and the beach a 2 minute walk! Would recommend this place to... More 

Was this review helpful? Yes 4
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 26, 2015

This may be the entry level of the Riu brand of hotels and resorts. Please note this is a "hotel" and not a "palace" class. For the money I paid, I really have no rights to lodge any complaint. I have read countless of negative reviews before my trip and that really helped to lower my expectation. Upon arrival, the... More 

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