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Hotel Riu Naiboa

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Playa Arena Gorda, Punta Cana, Dominican Republic
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2,149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sandpoint, Idaho
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This by far is the worst Riu and the worst all-inclusive experience that I have ever had! I travel often and I have stayed at several of these resorts and I just have nothing good to say about the hotel. On Friday thru Sunday they bus in the locals and let them overtake the resort and they get to come... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Currently staying here with my partner.....all I can say is WOW I don't understand where all the negative reviews are too but it can't be this place! Staff are lovely and polite rooms are standard but it's just for sleeping in! Pool delicious food with plenty of choice and the beach a 2 minute walk! Would recommend this place to... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This may be the entry level of the Riu brand of hotels and resorts. Please note this is a "hotel" and not a "palace" class. For the money I paid, I really have no rights to lodge any complaint. I have read countless of negative reviews before my trip and that really helped to lower my expectation. Upon arrival, the... More 

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San Jose, California
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago

We were so excited, 1st time in DR with a 13 year old and a 9 year old.... staff was friendly but our first night we had them change us rooms because we just could not handle the smell, we couldn't figure out what it was but was even making our stomach hurt.. the guy in the front desk was... More 

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Travelers are raving about these Punta Cana hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Currently staying at the Riu Naiboa. Not happy. They trick you into thinking you can get into the steakhouse... NOT.. Other food was the same all day except for breakfast! Flies all over the food areas including on the food...they need a better setup. Had to get air conditioner and refrigerator worked on the first day. More updates to follow.

Was this review helpful? Yes 1
Port Charlotte, Florida
1 review
2 of 5 stars Reviewed 2 weeks ago

I was kind of disappointed at this Riu Hotel as I have travelled many times to DR and stayed in Riiu Merengue before. The Food was the same every day and night. I begged for some sancocho, mangu tostones or lechon but saw sancocho only one night and tostones one night. They have only one restaurant, italiano and there is... More 

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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Last year in the month of May we visited Dominican Republic for the first time as a couple and we chose the Riu Naiboa. At first we were so excited to finally be on vacation together and experiencing an all inclusive resort! We arrived at our room, noticed that it was OK, and went straight to the buffet and the... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is set in very nice surroundings and the staff could not be nicer BUT they have a bar that is open until 6am.. As at least half the rooms are situated above and to the side of the bar you can imagine the racket. They also seem to think that good entertainment must be as noisy as possible.... More 

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Madison, Alabama
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Advertise as a four start, which maybe a one star. Housekeeper stole my daughters money out of her wallet. Box springs and pillows are yellow and look dirty, sand in sheets. Poor front desk help. DO NOT BOOK!!

Was this review helpful? Yes 3
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

On arriving to the hotel the first thing that caught my attention was how clean and welcoming it was. The staff are the friendliest and location is perfect! This was a very friendly hotel, rooms were clean. The hotel is easily accessible and perfect for the Beach. There was a very good selection of food on the breakfast buffet. The... More 

Was this review helpful? Yes 1
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