We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Naiboa

Hotel website
Hotel packages
Hotel deals
Playa Arena Gorda, Punta Cana, Dominican Republic
Special Offer
Package Savings up to 55%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Riu Naiboa
Professional photos View all
Browse nearby
Hotel Riu Naiboa
Add Photo Write a Review

2,117 Reviews from our TripAdvisor Community

Traveler rating
    474
    688
    438
    256
    261
See reviews for
398
806
49
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2117)
  • Mar-May only
    (656)
  • Jun-Aug only
    (485)
  • Sep-Nov only
    (367)
  • Dec-Feb only
    (609)
All months
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I booked this hotel 6 months in advance when the reviews were pretty good. As it got closer to our trip date, the reviews got worse and worse. The front desk staff was excellent! The drinks were tasty, but you don't do better until you know better. Our room was tiny and had a twin and full size bed. My... More 

Was this review helpful? Yes 1
Hershey, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here this week. I'll give as much detail as possible. It's almost all open air. Smoking is "acceptable" everywhere other than rooms (if you choose not to, that is), the elevators, store and (inside) Cohiba. But because it's open air, it's not a pungent smoke smell. Sitting outside the restaurant (eating area) it bothered me that there was... More 

Was this review helpful? Yes 10
Cincinnati, Ohio
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am 62 and have been to several all inclusives and too many cruises to count. Yes the rooms are old but hell so am I. The staff was friendly. Apparently some of the reviewers confuse rudeness and the staff's inability to speak their language. Sure a lot of the meals were similar, but always with a few new things.... More 

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel for our honeymoon and we were disappointed in the outdated rooms, few choices for dinner at night, and the staff in the buffett were rude and unfriendly. The hotel property smelled like sewage as well. The front desk staff were very friendly and nice but everything else was a total dissapointment. The... More 

Was this review helpful? Yes 1
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, We were concerned to note that we failed to live up to your expectations in such an important moment in your life as your honeymoon. At our front desk we are committed to give all our clients a warm welcome from the moment they arrive at our resorts so we are really glad you took your time to... More 

Elysburg, Pennsylvania
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am so sorry to post this but others need to be fully aware as we just returned last night. Any and all positive features of this resort are completely cancelled out due to the overwhelming and ongoing sewage odor issues. This is not only an outdoor issue. The fumes somehow seep into many of their rooms and it is... More 

Was this review helpful? Yes 9
North Carolina
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We check in at 3:00PM and check back out the next morning at 7:00AM. The food was not fit for a dog to eat. Flies flying around the food. Lettuces was left in water, tasted like dish soap . The pancakes and eggs cook on a nasty oven, the food tasted burned. The glasses was dirt. The drinks was not... More 

Was this review helpful? Yes 6
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

We booked this trip with 2 other couples and were nervous after reading all of the mixed reviews. This place is disgusting and after one LONG night of sleeping we all paid $540 to upgrade to the RIU Palace Punta Cana so we could enjoy our remaining 6 days. We arrived to Naiboa around 3pm and were given a room... More 

Was this review helpful? Yes 4
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 26, 2015

Arrived to Naiboa on April 4th for 14 days vacations. They gave me the room 168 looking at the back (it stinks from water that don't move) and 2 big fans from the restorant next to the balcony making loud noise. I couldn't use the balcony because of the smell and also couldn't sleep at night from the noise from... More 

Was this review helpful? Yes 2
Eaton, Ohio
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2015

My husband and I, along with 5 other friends, stayed at this resort the week of April 11-18. It is not a 5 star resort, but we didn't pay for a 5 star resort either. The resort was clean, close enough to walk to the beach, chairs available daily both at the pool & at the beach, and had a... More 

Was this review helpful? Yes 1
Alexandria, Virginia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

I came for a week with my girlfriends and we had a great time. The staff was very friendly to us and there was always someone in the lobby to help with recommendations and finding fun things to do. The lobby was surprisingly clean at all times considering people were constantly coming through from the pool or the beach. Although... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

2,452 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1913)
Viewed
Pool/beach area (516)
Viewed
Hotel & grounds (235)
Viewed
View from room (61)
Viewed
Room/suite (151)
Viewed
Dining (108)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (25)
Viewed
Bathroom (31)
Viewed
2:49
Videos (1)
Viewed
Other (782)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (496)
Viewed
Amenities (103)
Viewed
Beach (61)
Viewed
Children's Pool (6)
Viewed
Pool (77)
Viewed
Restaurants and Bars (66)
Viewed
Standard Double Room (99)
Viewed
The Hotel (84)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (4)
Viewed
Room/suite (1)
Viewed
Other (30)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay