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Barcelo Dominican Beach

Avenida Alemania, A-B 108 | El Cortecito, Punta Cana 23301, Dominican Republic
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Barcelo Dominican Beach
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5,274 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

I'll start off with the positives... Beautiful beach Well kept grounds Now the negative. .. TERRIBLE CUSTOMER SERVICE! !!!! Upon arrival after traveling all day check in was a disaster ... we were told that there was a problem with our reservation .. we were told that our booking company never pd the resort and they needed us to put... More 

Helpful?
Thank Ashley S
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our first trip to the Dominican Republic, and we thoroughly enjoyed our stay! We have never selected the all-inclusive package before and it proved to be exactly what we needed and hoped it would be! The honeymoon suite was a major highlight with wonderful surprises upon our returns after dinner. However, please bring your own face towels. The... More 

Helpful?
3 Thank jermac421
Verner, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

2nd time to Punta Cana area as a Family it was Fun and Entertaining, clear room's, great service in all areas, Great selection on all types of food, very friendly from Hostess, Waiters, Waitress, and Bartenders (we really likes Odalis Rivera she was very helpful attending to us very quick clean, and attended to our needs very nicely) they all... More 

Helpful?
2 Thank SONRIZ99
Menasha, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

First time in Punta Cana so have nothing to compare my experience to. We paid $950 a person for a week through Cheapcarribean.com. Don't bother paying outrages prices for arranged transportation. A cab ride is $35 total for 4 people. Very easy and safe. The check in process is horrendous. We sat in lobby for almost 2 hrs before getting... More 

Helpful?
3 Thank Justyna B
Radhames M, Director General at Barcelo Dominican Beach, responded to this review

Dear Customer: The Barcelo Dominican Beach is pleased to extend our warmest greetings . However to feel the impression has been of our facilities and services , we hope to have an opportunity to welcome new time in our property in the near future , to improve your impression of our hotel, Very cordially, Radhames Martinez, General Director More 

Alexandria, Minnesota
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We didn't care for the "Market" night. The vendors are super aggressive. Our shower was cool at best. Never hot or even warm really. Two of the buffets were closed. Our room was never cleaned until very late in the afternoon. Two days it wasn't cleaned at all. I thought the bartenders were usually rude, really bad in the hotel... More 

Helpful?
1 Thank bdumm2009
Radhames M, Director General at Barcelo Dominican Beach, responded to this review

Dear Client: Thank you very much for taking the time to share your comments concerning your stay at our Hotel. Please allow me to express my sincerest apologies for the level of service you perceived from some of our staff members, as well as we regret the unfavorable impression you have taken of our food services, we can assure you... More 

Yulee, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Where do I begin? I over-analyzed this trip for months in advance, like most type A personalities do. I scoured TripAdvisor daily for current reviews, and after spending 8 nights with my wife/son(17 months old)/mother-in-law/sister-in-law/her boyfriend .... I can tell with the whole of my heart that how you treat the staff, will dictate what type of experience you have.... More 

Helpful?
5 Thank Jeremy A
Radhames M, Director General at Barcelo Dominican Beach, responded to this review

Dear Client: Thank you so much for choosing to stay with us on your visit to the Dominican Republic! I truly appreciate you taking the time to let us know you enjoyed your stay at the Barceló Dominican Beach. I am pleased to hear how much our staff took excellent care of you in all areas of the hotel. Glad... More 

Toronto, Ontario, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this resort are extremely friendly and helpful, especially Luz, Esperanza and Carlos on the restaurant crews. Also Yovany one of the activities members. I enjoyed dancing at night with the house band playing great music, drinking specialty coffees all under the stars.

Helpful?
3 Thank Sharon P
Radhames M, Director General at Barcelo Dominican Beach, responded to this review

Distinguished Mrs. Sharon, It means so much to us that you enjoyed your stay at the Barceló Dominican Beach Hotel and that we exceeded your expectations. We would like to express our gratitude for the five-star rating you have given the hotel. We also appreciate your positive praises regarding the amazing staff and great restaurants. We very much appreciate your... More 

Folcroft, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Well, what can I say, I have been here a total of eight times, I love it here. It really does feel like family. I love the peace and quiet of the beach and the night life. I have read many people complain about this resort and I agree that it does need some work, but everywhere you go you... More 

Helpful?
3 Thank melly196804
Radhames M, Director General at Barcelo Dominican Beach, responded to this review

Dear Customer, We are delighted to know that our hotel exceeded your expectations and fond memories of our hotel takes and especially the care provided by our staff, we are grateful to have shared your comments about your last stay, same that have been extended to our staff so they can appreciate . We hope to enjoy again and again... More 

Orlando, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my best vacation ever! Beautiful beach, excellent food (local fruits, cheese, veggies etc), warm people. The hotel has a charming garden, two pools, 2 buffet restaurants and 4 a la carte restaurants. The vacation package was very affordable. I will never forget Punta Cana and Barcelo Hotel!

Helpful?
4 Thank a_Javaa
Radhames M, Director General at Barcelo Dominican Beach, responded to this review

The Barcelo Dominican Beach Resort is pleased to extend you our most cordial greetings. It is truly a pleasure for us to learn that you enjoyed your stay at our resort and that you appreciated the friendliness of our staff; we are aware that it is only because of them that we are able to achieve our goal, the continuous... More 

Argentina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was amazing. Everyone that work there are super nice. Food was excelent. The rooms where perfect. We were 3 and we each had a queen bed. The room was very big. Two things that we didnt like is how you have to pay for wi-fi when it should be free, and also how around 7 pm when its... More 

Helpful?
3 Thank Constanzatravels
Radhames M, Director General at Barcelo Dominican Beach, responded to this review

Dear Client, We sincerely appreciate you taking the time to share your recent experience at Barceló Dominican Beach. It is our hope that we may have another opportunity to marvel you with all that we have to offer and that we are able to improve your impression. We appreciate all your points of view and truly hope you can visit... More 

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