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Catalonia Bavaro Beach, Casino & Golf Resort

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Playas De Bavaro | Cabeza de Toro, Punta Cana 2062, Dominican Republic
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1 room 1 adult
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Catalonia Bavaro Beach, Casino & Golf Resort
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6,511 Reviews from our TripAdvisor Community

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London, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic experience at Catalonia Bavaro in Punta Canta.. Loved the entire experience.. food was fantastic.. beverages were plentiful and delicious , beaches and pool were perfect.. Everything is exactly as it appeared on line. Staff defiantly made up for any resort glitches we encountered.. only wrinkles were keys periodically being de activated? And one afternoon of no hydro in our... More 

Helpful?
2 Thank Judy11Mamas
London, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have just returned home from the Catalonia Bavaro where I traveled with 10 other girlfriends. We had a fantastic time! Check in was smooth, the rooms where very nice and the food - especially the a la carte restaurants - was fantastic! Best food I have had at a Dominican resort. The beach and the pool were great -... More 

Helpful?
3 Thank Becky C
Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review

Dear Becky We can't thank you enough, for your kind comments and for recommending us! We truly appreciate hearing how much you enjoyed your stay with your girlfriends. Our guest satisfaction is our daily motivation, thank you for your nice remarks about our facilities, restaurants and bars, and our marvelous staff. We'll certainly share your kind words with our teams.... More 

Harrow, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My husband and I have been to 4 different 5* Punta Cana resorts in the past with many wonderful memories. We decided to go to Catalonia in the Privileged Junior Suite because the 5* resorts are getting so expensive. Catalonia's online descriptions vary from 4 to 4 1/2* so we paid the extra for Privilege, but it didn't make much... More 

Helpful?
1 Thank tomfixits
Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review

Dear Guest My warmest thanks for your fantastic and kind comment, we're very grateful to hear that you had a pleasant and gratifying experience with us before. We really appreciated your compliments to our staff and the details of our service. Only demanding customers like you allow us to improve our service and the biggest compliment that our team can... More 

Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We (a family with three adults and two yound kids (1-year and 3-year) arrived at the hotel around 11:30pm on Saturday night. The hotel is very close to the airport, 20 mins by bus. Check-in was smooth, and not that busy, probably due to the late arrival. The staff at the front-desk were friendly and explained things clearly. However, the... More 

Helpful?
4 Thank marks6132016
Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review

Dear Guest We would like to thank you for choosing our Resort as your host on your recent gateway to our destination. It is so nice to hear that you enjoyed your vacation and we are grateful you took the time to specify the highlights of your trip: the quality of our food and beverages, the facilities and, of course,... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I just returned and we really enjoyed our vacation. The front lobby bar, there was several great people who gave excellent service. Edward, Andrea, Felix and Carlos were amazing. Yodonis at the swim up bar at the pool was amazing as well. Our room Was clean and well maintained by the maid who also was excellent. Every... More 

Helpful?
4 Thank Ken K
Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review

Dear Guest, We would like to thank you for choosing our Resort as your host on your recent gateway to our destination. Regarding your comments about he golf cart, we would like to apologize for any inconveniences you may have experienced during your stay with us. Indeed, the cost per person is $45, we constantly encourage all our guests to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Went with four of my friends for a bachelor party. It was super relaxing and the staff was amazing all around! To Manuel at the front desk so Francisco at the Bar and Joan helping around at the pool and beach. Couldn't ask for better customer service. The food was awesome, and the drinks were great too. If you know... More 

Helpful?
1 Thank Mohamed J
Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review

Dear Mohamed, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip! It is great to know that you had a good time and enjoyed our facilities, services and staff. We definitely hope to have you back for future celebrations or just a... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I recently went on Vacation to the Catalonia Bavaro Casino and Golf resort expecting a little relaxation time. However, our trip was far from the peaceful vacation we had in mind. We had paid for Privilege upgrade at the time of booking in which we have done many times before and never experienced the deceit we did... More 

Helpful?
1 Thank Cassandra M
Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review

Dear Guest, Thank you for your comments. We are very sorry to hear about the inconveniences you experience, please know we are taking every single action possible in order to fix this problem so that it does not happen again in the future. Be assured that we highly value our guests opinions and care deeply for their satisfaction. Once again,... More 

Casey, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked a trip with four other couples to the DR 6 months in advance through Sam's Club Travel. And as the date drew near we were all excited to get there and enjoy our winter getaway. The trip from the airport and back was good, with one van large enough to carry all of us. But imagine our frustration... More 

Helpful?
2 Thank Loyd C
Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review

Dear Loyd Thank you for sharing your feedback with us. Please accept our most sincere apologies for the inconvenience you have experienced with your room, all your comments have been shared with the head departments involved. Please accept our most sincere apologies for the inconvenience you have experienced. It is possible we will not be able to recover your confidence... More 

Gaylord, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Started with an expensive cab ride to the wrong resort because they don't have a shuttle. We got to the resort after 5pm. Check in was 3pm, yet there were no rooms for us. Terrible customer service. Waited at the front desk for over 2 hours and still did not have a room. The staff kept telling us differnt things... More 

Helpful?
1 Thank Brittany B
Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review

Dear Guest, Let us apologize for not exceeding your expectations in some aspects of your stay with us.Please know we are taking every single action possible in order to fix this problem so that it does not happen again in the future. We highly value our guests opinions and care deeply for their satisfaction. Once again, please accept our most... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It was our second time going to this hotel. We were pleased the 1st time and the same goes for the 2nd time. Both times we asked if possible to get a room close to the pool. If the front desk is able to accommodate you they will and they did both times we were there. The room is nice... More 

Helpful?
2 Thank C C
Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review

Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip! It is great to know that you had a good time and enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it... More 

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