Very good place to rest! There were no reasons to complaint, every thing on place, even if during the first night we needed to change from the initial room, due to a unusual problem... Raining in the lobby! ahahahah ;-) Anyway, the following room was better and near the pool and the beach! Go there... more

Let me start by saying that I've been in hostels and boarding houses but NEVER had I seen something as bad as this "5 stars" (in what world?) Hotel. The Hotel is old and the only thing that is fice stars is the gardens which are well taken care of. The rest is by tops a 2 stars hotel. The... more

First some context. We are a thirty something couple with 2 kids, 2 and 4. We have traveled to Punta Cana 2x, Cuba 2x, St. Lucia, Mexico and a Caribean Cruise. All of which were all inclusive. Upon arrival we realized that booking though expedia meant that we also paid for an upgrade to privilege, The front desk clerk brought... more

Our Family had a good holiday. The contributory factors were the fact that we all get on, enjoy each others company, weather was good, beach lovely, some staff nice and hotel grounds were kept beautiful. And lets face it we weren't at work/school !I am not going to pinpoint every single thing that wasn't good about this hotel as I... more

The hotel is not 5 star, not even 4. The rooms are old, furniture is old, the pads are bad, the curtains were torn and full of holes. The extra bed mattress was in a sorry state. In the bathroom, the shower is very old, there are cockroaches, the doors are old, everything has a bad aspect. I must say... more

After the nightmare of being in Gran Paradise Hotel, I was transferred to Hotel Catalonia Bávaro which is by far much better. The staff, especially the people at the restaurants and the animation team were absolutely fantastic. I've never felt so well treated in an hotel as I did feel in Catalonia. The animation team provided a day filled with... more

We were upgraded to priviledged upon walking up to the registration desk, a very nice surprise. We were in Building 1, which is closest to the beach. The rooms were nice and pretty much what I would expect in a Jr. Suite. A king bed, a chair, sofa, tables. There was a desk but no dresser, which, for a weeks... more

After all the reviews we seen on here , we were most worried about all the negative ones making us worried about what we were letting our selves into. Well there was no need to worry at all. We took advice from here and upgraded upon arrival to Priviledged, without seeing the room already allocated to us, we were shown... more

The place is a tropical paradise, the rooms were charming and clean, the staff was warm and friendly and the food and drinks were quite good. What's not to like?! We paid a few extra bucks for "privileged" status, which got us close to the beach and a few other perks. We brought along our two early-20s kids, and they... more