Moldy, musty rooms; toilets backed up, coffeemaker broken, ceiling fan dripping water causing puddle in bathroom, closet doors and veranda door very hard to slide open, resort generally needs upkeep/update, smells like sewage in certain outdoor areas; cold, bland food, bad nightly entertainment, unsmiling workers, mini bar not stocked regularly or towels replaced when needed, room not made up until... more

We will never go back to the Barcelo Barvaro Palace again. The rooms smelled of rot and mildew. The tub leaked. You had to always chase the maid to get bottled water and towels. The beach was very beautiful and we enjoyed staying on the beach all day. We found that the drinks were decent, and if you wanted service... more

I think I'm pretty easy to please but this place was outdated, dirty, and the food and drinks were bad. Public bathrooms were disgusting especially as the day went on. Unfortunately, we stayed in the older section. The staff seemed to care less and were very very slow. Tough to communicate. The coffee was good. The steakhouse was the best... more

Food was TERRIBLE. Service was TERRIBLE. 3 out of the 6 of us spent the time in the bathroom and are still sick. We were deluxe preium and they wanted to charge us extra for scotch. more

we have been to mexico twice, cuba and puerta plata and this resrort was the worse. the reception staff could care less if you were there. VERY UNFRIENDLY. no help at all. the wait staff in the resturants could speak very little english. i developed a rash on my arms legs the third day there. by late afternoon the washroons... more

Just got home this am from the Palace in Punta Cana. Read the reviews good and bad. Simply put for everyone; The Resort has better rooms then they first give out so if your room is old(many are) insist on a better room and they will accomodate no charge. We requested a king and got 2 doubles we raised concerns... more

Me and the family stayed there Dec 22-28. It took 1hr to checkin. The room we got had broken tiles all over floor..lots of mosquitos and a leaking washroom with water all over the floor. Room had a musty smell with hard mattresses and no towels. Nothing was in the mini bar. .After hours of flying and being so late... more

looking for a resort in punta cana, the palace is my favorite, not glitzy like the new palace deluxe, but more natural and quiet, caribean pastel setting. The Dominican people who work there are warm and friendly and treat you well, and the beach is the best, clean, warm gentle waves, and an abundance of fresh ripe tropical fruit as... more

The place is great. Very clean rooms but could use a little updating. They had an army of people cleaning the grounds and pool areas every morning. I was very surprised by the food, it was fabulous, plenty of it and a great variety. I have visited DR in the past and the food was, at best, suspect but this... more