We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Secrets Royal Beach Punta Cana

avatar-imageavatar-imageavatar-image
Traveler (27475)
360
Panoramas (78)
Pool & Beach (4941)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#24 of 158 hotels in Punta Cana
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.4
GreenLeaders Platinum level
Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury®. Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini-bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system take into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Game room
Tennis court
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Video game console
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Waxing services
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Desk
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Spanish, German
4.5
4.5 of 5 bubbles21,134 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Secrets Royal Beach Punta Cana enjoys accolades for its prime location that offers both serenity and convenience. The resort's cleanliness, particularly its well-kept beaches and pools, frequently impresses guests. While opinions on the Preferred Club's value vary, the amenities, including spotless pools and a plethora of activities, generally receive high praise. The atmosphere at the hotel is mixed, with some guests enjoying the lively vibe and others finding it overly noisy. Room experiences differ, but service quality consistently earns commendations for its attentiveness.
Location
Picturesque
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
21,134Reviews2,556Q+A100Room tips
Traveler rating
  • 15,957
  • 3,251
  • 1,263
  • 404
  • 265
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Jeremy H wrote a review Yesterday
Philadelphia, Pennsylvania62 contributions31 helpful votes
+1
Customer Service 5/5 : I was preferred club so check in was very easy. Every interaction with staff has been 5 star. Rooms 4/5 : Rooms are a typical hotel room . I had a jr suite with swim out pool. I used the pool once. My room smelled damp and “mildew-ish“. After a day or two it somewhat subsided. Overall I was not blown away by the rooms. Not bad, Just ok Food/Drinks 4/5: many food options and the food was really good. I was satisfied. The drinks are watered down. Preferred lounge is better or if you sit at a bar and tip regularly bartenders may add more alcohol. But otherwise we had juice that was supposed to have alcohol in it. Property, Pools , Beach 4/5: this is a beautiful property . Pools are cool and busy/lively during the day. Beaches have a lot of seaweed and are typically pretty busy most of the day. Not bad in my opinion. You do need to get up and reserve early. Entertainment, nightlife 4/5: night life is what you make it and if you’re with a lovely groups you will be fine. Otherwise night life is just ok. There is a night club open after shows. Nothing to crazy but something to do. There is a sports bar and casino. I didn’t use either. Entertainment was really good I thought nightly shows and singers were good. Tropical show was 5 star. Overall 4/5 : this was a very nice resort. But it is adults only and if you just want to chill and relax at the pool or beach this is for you. If you want more lovely vibe and good nightlife this is probably not the resort for you. But it’s still a very nice resort and I would recommend if you need a chill vacation. I definitely overtipped and that is not necessary but appreciated . I feel I would have received the same great customer service. Final thought unless you are planning on signing up for a vacation club with them don’t even bother going to the presentation no matter what they say. To me the program and the cost are not worth it. However we saw many people go on the tour and several signed up. I will return.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: GET PREFERRED CLUB AHEAD OF TIME!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Nadders17 wrote a review Aug 2023
Bournemouth, United Kingdom51 contributions77 helpful votes
+1
Hotel's Favorite
Obviously, all reviews you will read will be subjective, we are foodies, so that is why in our opinion, this place falls short compared to other secrets. We always go preferred, and have visited three other secret resorts, which, to be fair, you can’t help comparing, these holidays are a lot of money and you buy into the secrets brand, and therefore you are expecting excellence, so I will review what we have experienced. Prior to booking, I contacted secrets via Facebook page, response wasn’t instant and often took a few days if at all, however, they did reply and comply with room requests prior to arrival. Unfortunately, our plane was very delayed and we got to resort five hours later, about 8:00 pm, so we were tired and grumpy! Check in like all secrets results being preferred was quick, although we weren’t given a welcome drink upon arrival, and the towels were warm, not cold Room, this was very disappointing for a preferred room. Pretty much all room requests were catered for, but the room was really underwhelming. The partial view was absolutely a partial view, massive palm tree obstructing. Only one wash basin, the bathroom was designed really poorly, when you tried to leave the shower, the glass door, banged against the sink area, which was just very annoying, and if you forgot and pushed it with some force, you could run the risk of it shattering. Plus the shower itself was awful, barely trickled out and water lukewarm. The pedal bin in the toilet didn’t open, so you had to do that manually, which isn’t a biggie, but it’s still a pain. Like I said The room itself was just so underwhelming, it didn’t feel like a preferred club room, the seats on the sofa slipped when you sat on them, they had two big mirrors either side of the TV, but one of them had a massive plastic black covering that was bobbly, and just looked ridiculous , the TV protruded from the wall, and you could see wires, there was only one waste bin in the room, not one in the bathroom, the headboard to the bed was like wooden, slats, but plug sockets were connected to this either side of the bed, and this sort of moved, it was very odd, plus, and this was the same in the room that we moved to, they have a handle on the inside of the door to open and shut to go out to balcony and you need to shut it for the Aircon to kick in, but when you go outside on the balcony, the door needs to be fully shut for the Aircon to kick in, but there is no handle to open it again, so you have to wedge your fingers into a tiny gap and try and pull the door open, which is just a palaver every time you step out! We did get moved to a wonderful room, and we did look at about five other rooms before this one, and again they were pretty much all underwhelming. The beach is lovely, the sand feels nice on your feet, and although there is a little bit of seaweed, this is nothing in comparison to other Caribbean resorts we have stayed in. The sea isn’t as clear as you would like, and it is a bit murky , however, beach walks are lovely if you walk to the right, you can walk for a good 20 minutes before you get to the corner, however, there are lots of vendors there so we didn’t go past that bit, and everywhere you walk on the beach you are going to get accosted by vendors, even when you are on your sunbeds, they do try and speak to you, but a firm, no thank you, or a quick chat if you can be bothered is enough to fend them off. It does get a bit annoying though Preferred or non-preferred!? We were preferred, we always go preferred. If we can afford it, was it worth it here that is the big question? Check in , this was Swift, but we didn’t get a welcome drink getting out of the taxi and the towels were warm, not cold, Lounges, if you are a big drinker and you like your branded drinks, then preferred might be worth it, however, there was only gentleman Jack in the beach preferred, and not the preferred by the reception, so there are inconsistencies, and they only do cocktails that they know, for example, I couldn’t get a porn star martini Preferred club, Pool, there are two pools, the quiet pool is very quiet and small, and very hot as there is no breeze, it is literally just a pool. The main pool for preferred tends to be quite busy, and lots of people in there drinking, it does have a bar, the pool is attached to the lazy river, although I’m not sure why it’s called a lazy river as it’s just a strip of water that runs parallel and outside of building there is ground floor swim out rooms, there are big double day beds if you want to sunbathe on these, although I don’t really see the point as you are facing a building, so not the most scenic place to sit. The infinity pool again is nice for a picture, but again gets very busy. The preferred beach area, there are two preferred beach areas, one on the left, which is pretty much similar to the nonpreferred beach area, same sunbeds, same shaded, wreath umbrella things, if you are preferred, you can get numerous beach towels, normally from the main pool area, if you are nonpreferred you are entitled to one towel per day which you have to give your room number for at the beach hut area next to Olio. The other preferred beach section is on the right hand side, and this is the one that we preferred, they have some cabanas, obviously you have to pay $150 per day for this, which in my opinion is a bloody rip-off, but in this section the sunbeds Have padding, and are nicer, and they have the big double sunbeds, these aren’t in the shade, but are lovely. I’ve heard comment about their not being enough umbrellas, I am an early riser so used to get up and put my towels down by 7am, go for a walk on the beach, (feed the beach dogs) go to breakfast, and come back and towels ok, but there didn’t seem to be a lack of sunbeds, possibly a lack of shaded area around the beach area, and I can’t really comment on the pool because we didn’t hang out there. The servers on the beach are very attentive, so you never went thirsty. We are foodies, we love our food, we know what we like, and what we have experienced at previous secrets unfortunately, in our opinion, and like I said, food is very subjective, but again the word underwhelmed springs to mind. We ate in all the restaurants., So again, this is based on our experience, and what we like, but I would say we struggled for choice after a few days, and the quality of food wasn’t in our opinion, exceptional, and by this, there wasn’t one meal throughout all the restaurants that was to die for, one that we wanted to go back and experience time and time again, the food was inconsistent. Bordeaux, this is supposed to be the top of the tree, men MUST wear pants and a collared shirt in this restaurant, it is beautiful, and Aircon, So a really nice setting. We ate in here three times, everyone raves about the French onion soup, I love French onion soup, but was massively disappointed by this, it looks good as it comes in a big bread bowl, but it was Bland, and tasteless, and I tried this twice, hoping the first was a mistake, my husband have the scallops in a cream sauce and said they were nice enough, we had the salad starters, and again they were neither here nor there. I had the duck one night and sent it back, the skin on Duck is supposed to be crisp and this was Lardy, it was just really fatty and not nice. I had the fillet steak, three times, and only on the last meal did it melt in your mouth, that was medium rare. Husband had the salmon, which was nice enough, and the chicken supreme was dry, so this was hit and miss. We did have a nice meals but we weren’t blown away. Blue water grill- again the setting was nice in here, completely different, more like in American burger style vibe, we had the onion flower, which again was nice enough, it’s basically battered onion. The crab cakes were nice enough, and the chicken wings are okay, I had the skirt steak in here, again, thin, but nice enough, and husband had the other steak available, can’t remember what it was, think a ribeye, the reason I didn’t choose this is because it’s a fatty steak, and it was, but again it was a nice enough meal, we didn’t return, mainly due to the fact that the air-conditioning had broken, and it was so uncomfortable to sit and eat when the sweat was dripping off you. El patio- the Mexican, this service was the slowest. Unfortunately, we waited an hour until our food arrived, by then we’re almost lost the will to eat, we had the chicken fajitas which were nice and some of the chicken wrap thing which again was nice, would we returned to this restaurant- no, it was nice as a one off, but we wouldn’t return again as we felt we were restricted in choice of food, but this is our taste others might be different Himitzu- Asian This actually was our favourite restaurant, surprisingly, as we are big meat eaters. We would normally go at 9 o’clock, and it never felt noisy. However, we ate at 8:30 one night and the shows are so noisy. You can barely get a conversation in. We didn’t do the show as we have done those many times before. We ate in three stages, Sushi to start, the volcano Roll and chicken Sushi are lovely. We followed this with the prime beef, this was melt in your mouth and delicious, (so tbf so this was one item that did blow us away) for mains We tried the Kong Po chicken, that was so so, husband loved the pork dish, which is like sweet-and-sour pork, we tried the curry shrimp dish, which again was okay, and the rice at the bottom of the menu was lovely, I also love the welcome drink here sakura, we ate here, three times, and enjoyed each time, but like I said the food did become repetitive Olio- breakfast, here was nice if you are preferred, super quick service, the eggs, Benedict was nice, as was the super toast, but the menu was a little restrictive. We ate in there for lunch a couple of times, the chicken tacos are nice, but again I felt the menu was quite restrictive for our tastes, hence us not going back often. But it was nice to have table service instead of buffet. We also ate in here in the evening, it’s more a pasta selection, again, nice enough, if you want a break from meat, but would we go back in the evening for that menu, no Barefoot Grill, this is just a snack station. If you want to eat on the go or on the beach, they do burgers fried chicken chips, again, it was okay The Riviera, we are not necessarily fans of buffet, however, the breakfast is lovely, lots of choice, yes, it is repetitive, but if you like the same breakfast every day or a choice, you could of anything from fresh fruit, to oats, the omelettes were lovely, they are made Fresh, the avocado is delicious, so there are lots of lovely food there, but in the trays, they tend to be lukewarm, so crêpes and French toast is just a little on the warm side, not hot. We are in here for lunch nearly every day, but the food variations sort of alternate and not much changes so again the food becomes repetitive, every other day, you have a Sushi station, which was nice, but a lot of the dishes of food is same same. The home-made burgers are yummy, and if you want any fresh meat like steak, chicken, pork, it’s all cooked for you, I did have prawns (shrimps) one day, which I was very excited about, but they have not removed the entrails (Pooh sacks) which completely put me off, and when I spoke to someone in the restaurant about it, that’s how they are served, lazy cheffing!! they should be removed before going onto the grill! But like I said, we were there for 10 nights, and by the end of the holiday, we were glad to return home because of the repetitiveness of the food. I’m not sure what the standard of food like is in dreams, we went there once to the Asian, ate a couple of starters that came out within seconds and were lukewarm, this put us off so we left, we didn’t return to dreams again I fell in love with the beach dogs, I’m a big animal lover, and used to take them snacks every day, they are looked after by other beachgoers, and I believe they are taken care of by some of the bars along the left-hand side, they are very friendly and love chicken, beef, whatever you can get your hands on, and a bottle of water, so if you are a dog lover and like an early morning stroll on the beach, go and give them some lovings, they do not like the vendor’s and tend to run up and bark, and I have seen them do this to some tourists, to be fair, mainly men, and joggers, but if they do come running up to you, they don’t bite, and if you just react calmly to them and then greet them they are fine, they are just being protective, I’m sure they have been mistreated along the way. I’m going back to preferred, it was our anniversary, so we got an anniversary banner, and after complaining and swapping rooms, we did have some fruit and some rose petals, unfortunately we didn’t have anything on our actual anniversary day, which the hotel knew about, no mention of it in the newsletter , or anything in our room which was a little bit disappointing. (I saw lots of anniversary cakes being delivered to rooms) The minibar service is really disappointing, rarely topped up, unless you asked for it. We didn’t get a preferred beach bag, so please if you are preferred, don’t not come with a bag as you may not get one, they are subject to availability, we did eventually get one once I had kicked off, As walking round with a plastic carrier bag for two days was not cool, I’ve learnt a valuable lesson there. A gain inconsistencies with the minibar, I asked for cranberry juice, as I’m not a lover, fizzy, drinks, and water got repetitive, or Butler did this the first time, but getting it refilled again it was Mission impossible five phone calls, in the end I was told that I needed to go to a bar and collect it myself!! Not impressed, I heard that some guests had bottles of alcohol in their room, we never received any, some guests got snacks, again we had to continuously ask for these, crisps, M&Ms, for example, So, the question again, preferred, or nonpreferred, if you have a spare £1500 or dollars and you want the little extras, for example, you want your butler to book you into restaurants, as there is sometimes an hours wait, it’s a buzzer system, so you can go and drink at the bar and be buzzed when your table is ready, but be prepared for this if you are non preferred!! As preferred you have a different seating area, at the beach and Pool area, which is nice, and branded drinks, but if I am truly honest, this was the worst preferred we have experienced, the rooms weren’t worth it, I felt you had to fight for things that you were entitled to, so would I spend that money or recommend people to spend that money, like I said it’s entirely up to you and what you want to get out of your holiday and what you are prepared to pay or not paid for. If we were to come back to this hotel again, I would probably say it’s not worth it from my experience, but would we return to this hotel again, preferred or nonpreferred, sadly I would say no, and this is purely down to the quality of food, as this is a big part of our holiday. We did do the romantic meal on the beach, the service, and the selection of food, and the quality of food was much better, we enjoyed this night, although we have the tomahawk steak and ordered it, medium rare, this is the first time we’ve ever had a tomahawk, and it is a very fatty steak, the lobster was lovely, but tiny!! But the setting was idyllic romantic, and the service was wonderful. We did try a massage, so we had a look at the spa, again nice enough, wasn’t too impressed with the massage, the lady was lovely, she did it nice and hard, but I felt it was a back rub, and she didn’t really tackle the knots that were there, the facial was nice. We didn’t really do the entertainment, as we normally ate about 9 o’clock when it was less hectic but shows start then, I’ve heard The Greatest Showman is a good show, we saw the last song of the Madonna show, and people were giving stand-up claps to this, so it might have be worth it. If you haven’t done lots of shows before, we have, it might be worth it!! we did make it to the disco a couple of times, that was shocking! the DJ needs to sort his selection of tunes out, there was no rhyme, or reason to anything he was playing, it was just terrible, he did play requests, (eventually) but in my opinion, a DJ needs to play tunes that get people up, dancing, not go from different crazy songs to another!! we did the casino one night, it is very small, but Aircon, which is a godsend at that time of night, and that was pleasant enough for a change of scenery. I loved playing volleyball, sometimes at 11:30, but mostly at 4 o’clock. So, to summarise, we did eventually have a lovely holiday, we met some lovely friends, and we had a nice time, but we did feel that we had to complain, to get what we would expect a five star resort and a secret resort should have, (and no one likes to feel unhappy and complain whilst on holiday) there were too many inconsistencies, and little things that shouldn’t be an issue, but were an issue, and not things that I would expect a five star resort to have. Sadly, We have visited other resorts and been more impressed and more blown away. (But don’t get me wrong you will not have a bad holiday here, it’s just not the overall standard I expected from a secrets brand- is this because they have been taken over by Hyatt who like to streamLine)you can see I have use the words, nice and lovely, not amazing, mind blowing, and delicious when describing this resort, I want it to be up there in the top 3 but purely on the food and the room (and I know you don’t spend a lot of time in your room, but when you do you want it to feel luxurious, special, and we just didn’t get this vibe initially and the inconsistencies in our room through which was beautiful in the end) However, I would say here that the staff are Phenomenal, they cannot do enough for you, they are always smiling, hard-working, and they do play a huge part in making your experience a nice one, (you don’t have to tip but they work so hard and deserve every penny) the grounds are beautiful and well kept, so overall we did have a nice holiday, but would we return, sadly not, it’s ticked off the list, we had a nice time, but for that price, I think it could have be better, and we have experienced a lot better at other secrets resorts, (but like I said, at the beginning, this is all subjective everyone raves over this place, and it is beautiful, and you will have a great holiday, but for the price you pay it’s the little inconsistencies and five star touches that you pay your money for that Sadly, in our opinion, It missed the mark and like I said, food is a big factor for us , and after 10 days, it just became repetitive, still nice enough, but it just didn’t blow us away ) so sadly we will not be returning unless the food quality, variety and consistency is massively improved and the room situation (partial views are partial, veranda doors, the overall look of the room and functionality, consistency’s with replacing shower gels, mini bar etc) Finally, we would just like to thanks to all the staff, but some of them went above and beyond! Preferred club beach by preferred club pool- Lady (so happy and helpful) and Fanny Riviera buffet -Santos meat chef, Adrian waiter,Emmanuel- burger chef Benjamin (manager blue water grill) always smiling Himitzu- darliz (fantastic waiter) sugey (always smiling and welcoming) Maximus preferred Lounge (always remembers your drink) Bordeaux- Porsche, romano (sorry can’t remember all of your name) Clara (always smiling, welcoming and accommodating) Milciades, Gabriela Ruddy butler (works so hard) and finally Darlin (manager) Darlin you turned our holiday around, you are a wonderful person and very good at your job- we cannot thank you enough for going above&beyond, you truly are a darling
Read more
Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
14 Helpful votes
Helpful
Share
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded Aug 30, 2023
Dear Nadders17, Thank you for taking the time to share such a detailed overview of your stay through this means. Your detailed insights provide valuable feedback that will help us enhance our guests' experiences. We apologize for any inconveniences you encountered. Your feedback regarding the food offerings and dining experiences is greatly appreciated. We're particularly grateful for your recognition of the staff members who went above and beyond to enhance your experience. We'll make sure to share your compliments with the individuals you mentioned, as well as with the entire team. Thank you once again for your detailed feedback and for choosing Secrets Royal Beach Punta Cana for your holiday. Warm regards, Jose Maria Perez General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Trail768930 wrote a review Mar 17
1 contribution
+1
Words cannot express how I felt. A stunning resort run by an excellent staff all around. I felt taken care of. Waiters are wonderful. The Spa is great and so are the employees. I had giselle for a manicure and maria for the massage. On top of that you get a free hour of hydrotherapy. Wonderful. The food is excellent. So many options. For me I spent my time for dinner in the El Patito. Excellent Mexican food. Top quality. And nice and quiet. I did go to Blue Water Grill and tried the ribeye which was amazing. But this restaurant was noisy . Way too loud. Kind of has a sports bar feel. But food is good. Entertainment is nice as well. Some of it is at the main pool and the rest at night in common area by the lobby. The pool I favored was the infinity pool with the 14 like cabanas. Quiet area. Totally worth spending time there. The grounds are beautiful and well maintained like everything else. You see all the hard work that they do. The only disappointment was the beach. Go early in the morning. That way you won't be hassled by men trying to sell you Marijuana. In the end I would go again. It is a lovely place to have a nice vacation.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
crw012024 wrote a review Mar 17
1 contribution
We absolutely enjoyed our stay at the Secrets Royal Beach. The service was great, the food was excellent and the amenities and weather were fantastic! We will definitely return to this resort. We appreciated the variety of a-la-carte restaurants and adult atmosphere throughout the resort. Staff were very friendly and the grounds well maintained.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
AlfonsoRay wrote a review Mar 17
Teaneck, New Jersey7 contributions2 helpful votes
+1
Secrets is a great brand! This is the fourth Am Resorts property we’ve been to and all have been great. The service, quality of food, cleanliness of the rooms, maintenance of the property and most importantly the friendliness of the staff was incredible. Our butler Manny Garcia, was a star. He made sure we knew to keep us up to date on whatever was going. We needed a later check out and he was able to accommodate us. Best restaurants with the Japanese the French and the steakhouse. If you go to the Japanese as a couple just order the top half of the menu and you’ll be really happy and surprised that you can eat it all. If they were only one challenge, I would say they need to add more chairs and Palapas to the beach but that was minor for us. Great place- we’re going to make this a tradition annually
Read more
Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Get to the beach early to secure your spot
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded yesterday
Dear Alfonso Ray, It is a pleasure to read such a detailed review of your visit to Secrets Royal Beach Punta Cana. We sincerely appreciate the time invested in writing this review. It's wonderful to read that you had such fantastic experiences with AM Resorts properties, and Secrets Royal Beach Punta Cana was no exception. Your feedback on the service, food quality, room cleanliness, property maintenance, and the friendliness of the staff truly reflects the dedication and hard work of the team. It's fantastic that your butler, Manny Garcia, went above and beyond to ensure your stay was enjoyable and amazing Having attentive and friendly staff members like him can truly elevate the guest experience. Thank you for sharing your positive experience and for your 5-star feedback. We are honored to read that you plan to make your visit to Secrets Royal Beach Punta Cana an annual tradition. We can't wait to welcome you back to the Dominican Paradise for many more memorable stays. Kind Regards Jose Maria Perez General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tourist12044874251 wrote a review Mar 17
1 contribution
Had a wonderful experience here at Secrets Royal Beach Punta Cana, the food at all the restaurants and buffet were impeccable, all service has been above and beyond, our Butler Marcos attended to every need we requested without hesitation. Truly enjoyed our first time and will definitely be back.
Read more
Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded yesterday
Dearr Tourist12044874251, On behalf of our staff and management, we would like to thank you for taking the time to share a review of your experience with us. It was a pleasure being your host during your recent gateway to the Dominican Caribbean. We are happy to read that you had a fantastic stay and that everything from the food at the restaurants and buffet to the service exceeded your expectations. We are pleased to hear that Marcos, your butler, provided attentive and exceptional service during your stay. Our goal is always to promptly meet every guest's needs with the greatest of care. We look forward to welcoming you back for another memorable stay at Secrets Royal Beach Punta Cana. Best Regards Jose Maria Perez General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
dreaminginmaryland wrote a review Mar 17
Maryland1 contribution
+1
Our trip was perfecto! From the very warm welcome by our butler, Marcos, who met us at our room and managed our special dinner reservations and anniversary decorations throughout the week, to the bartender Carlos at the preferred pool to Dankarly who made our “sexy cheeseburgers” at the pool cafe, to Nery at the Coco Cafe, who made my morning coffees, to our spa staff who pampered us with hydrotherapy and a couples massage, to Dauri our hibachi chef, to our preferred rep Yarol, who was very kind while I practiced my Spanish. The food was excelente, and we met so many nice people from the states and Canada.
Read more
Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Men should bring pants and closed-toe shoes for the French restaurant. Bring money for tips!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded yesterday
Dear Dreaminginmaryland1, We thank you for taking the time to share your comments on Tripadvisor. It was a pleasure being your host during your recent visit to our resort. It warms our hearts to know that Marcos, your butler, went above and beyond to ensure that your anniversary celebrations were special and that all your needs were taken care of throughout the week. We will ensure that Carlos, Dankarly, Nery, Dauri, and Yarol, as well as the spa staff, receive your appreciation for their exceptional service and dedication to making your stay unforgettable. We are happy that you enjoyed the food, amenities, and the opportunity to meet new friends during your time at our resort. Thank you for choosing Secrets Royal Beach Punta Cana for your anniversary getaway. We appreciate your 5/5 feedback and our team looks forward to welcoming you back for another unforgettable stay in the future. Greetings Jose Maria Perez General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Compass587797 wrote a review Mar 17
3 contributions1 helpful vote
Secrets Royal Beach Will not disappoint!Food and service is what they do.Just amazing 😊 The hotel is very clean and so manicured.Always someone to answer a question or point you in the right direction.They do a wonderful job running a resort!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded yesterday
Dear Compass587797, Allow us to greatly thank you for your preference in choosing Secrets Royal Beach Punta Cana to host your most recent holidays. We are beyond delighted to hear you felt pampered throughout your stay. Your comments inspire us to continue working hard to achieve excellence. Our top priority is to ensure your complete satisfaction, and we are delighted to have achieved this during your visit. Thank you for your sincere appreciation of our facilities, gastronomy cleanliness, attentive services, and the warm attitude of our team. We hope to have the opportunity to welcome you back to Secrets Royal Beach Punta Cana for another wonderful stay in the near future. Best Regards Jose Maria Perez General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
sunflower8391 wrote a review Mar 16
Saratoga Springs, New York10 contributions2 helpful votes
If you like the beach or enjoy the pools, this is a great resort. Service is excellent, pools are lovely, beach is beautiful. There are plenty of bars available day and night, and many restaurants to choose from, with short waits at peak times. The staff is friendly and helpful, and really made my vacation special and memorable.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded yesterday
Dear Sunflower8391, Thank you very much for visiting us at Secrets Royal Beach and for taking the time to share your kind review with our TripAdvisor community. It's wonderful to know that you enjoyed the beautiful beach, lovely pools, and excellent service provided by our staff. We strive to create special and memorable experiences for all our guests, and we're delighted that we achieved this during your vacation. We appreciate your feedback regarding the variety of bars and restaurants available, as well as the short wait times during peak hours. Ensuring a seamless and enjoyable dining experience is a top priority for us, and we are glad to read that you found our offerings satisfactory. We hope to have the honor of welcoming you back, allowing us the opportunity to provide you with a truly wonderful and memorable experience. Warm Regards Jose Maria Perez General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kirsten E wrote a review Mar 16
1 contribution
Secrets Royal Beach Punta Cana is a wonderful resort and has very attentive staff. The food was great and there was a lot of variety in the number of restaurants and bars. Everyone was very friendly and made us feel at home. We were preferred and our butler Ruddy was the best! He made our dinner reservations, took us to spa to book our time upon arrival, checked in with us daily to say hello and see if we needed anything and let us know all the activities for the day. He even set up surprises in our room like chocolates and rose petal surprises after a day of excursions. It was definitely a great vacation and we would love to visit again someday!
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Punta Cana area.
PRICE RANGE
$418 - $711 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets royal beach hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
639
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SECRETS ROYAL BEACH PUNTA CANA - Updated 2024 Prices & Hotel Reviews (Dominican Republic)

Frequently Asked Questions about Secrets Royal Beach Punta Cana
Which popular attractions are close to Secrets Royal Beach Punta Cana?
Nearby attractions include OCEAN ADVENTURES Caribbean Pirates (0.4 miles), HARRISON'S Fine Caribbean Jewelers (0.6 miles), and Katmandu Park | Punta Cana (0.5 miles).
What are some of the property amenities at Secrets Royal Beach Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Secrets Royal Beach Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Royal Beach Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Royal Beach Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Royal Beach Punta Cana?
Conveniently located restaurants include Living Room Vip, La Bruja Chupadora, and Citrus Fusion Cuisine.
Are there opportunities to exercise at Secrets Royal Beach Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Royal Beach Punta Cana have airport transportation?
Yes, Secrets Royal Beach Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Royal Beach Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Royal Beach Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Secrets Royal Beach Punta Cana?
The staff speaks multiple languages, including English, Spanish, French, and German.