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All 100 Punta Cana hotels

Luxury Bahia Principe Esmeralda Don Pablo Collection

4.0 of 5 Resort (All-Inclusive)   |   Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
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88%
Ranked #9 of 100 hotels in Punta Cana
A recent review
5 of 5 stars reviewed yesterday
aarmogan brampton, ontario
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3,082 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (737)
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English first
brampton, ontario
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We had a wonderful time at the Esmeralda. Not too big and therefore not a lot of walking. Closest you can get to the beach. Quiet. If you want action go to the punta cana. Shows were fantastic. Pillow service was also great.

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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In summary I can say that by most criteria’s this was the best hotel we ever been to (see my other reviews). I would go there without any hesitation and I have no doubts we will be back to this hotel soon. Room One week before vacation start I send email with my room request. I asked for quiet room... More

Was this review helpful? Yes 6
Woodbridge
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our fourth visit to this resort and yes, we were not disappointed. We travelled with our two children, 4 year old and a 10 month old, and our children's grandparents. Check-in was ok. Resort has not changed much since pur last visit and we did enjoy the bouncy water slide in the family pool twice as the water... More

Was this review helpful? Yes 3
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Sophie, I greatly appreciate that you have chosen our chain for your fourth visit. Please be assured that it a great compliment to know that you enjoyed our services and facilities, and know that you loved us and you will go back with your family in a heartbeat!!! Thank you for your loyalty to our chain and always will... More

Chadds Ford, Pennsylvania
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from 6 days at the Luxury Bahia Principe Esmeralda. Had a wonderful stay. The staff was excellent!! Charlie at the front desk remembered us all week long and always stopped to engage us in conversation. JuanLuis in the snack bar/ restaurant was awesome. Only a few minor things that could be improved. Should be free wifi in all... More

Was this review helpful? Yes 1
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, All our team working will be motivated with such wonderful comments and to know that his effort and dedication is so well appreciated, especially Charlie and Juan Luis. Thank you so much for your suggestions that help us to improve those services. I wish to see you back tomorrow in our Luxury Bahia Principe Esmeralda and provide you... More

Doncaster, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Myself and husband stayed here from 5th-19th July for our honeymoon. I've kept the review balances, but we would never return to the Esmerelda, it just isn't for us. We went through Thomas Cook and have registered a separate complaint with them, over their rep/service and losing our luggage on the way home. The airport is chaos. If you are... More

Was this review helpful? Yes 2
Poland
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel for the third time in a row - 2011, 2013 and now 2014. And as the hotel and the surroundings are still nice the quality of the services is deteriorating. Everything is fine and everyone is smiling to you when you do not want anything from the Staff or the management. Already when we... More

Was this review helpful? Yes 4
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Rygle, I would like to thank you for your comment and choosing us for third time, it is a shame that this time you left disappointed with our hotel but you find worth to mention the smiling and great staff. In relation to your opinion about the bed bugs, let us state you that our rooms are subject to... More

Stoney Creek, Ontario
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My 15 year old daughter and myself stayed from July 11-18/14. On arrival we were given a room with one bed, although we had requested 2 beds. We went to the lobby and Rosa was awesome, she was able to switch us to another room. Our maid was just ok, some days the fridge was stocked, others we had to... More

Was this review helpful? Yes 3
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Sandi, For all of us it is delightful to learn that you spend a relaxing few weeks at Luxury Bahia Principe Esmeralda. I apologize for the difficulties you have experienced in the bathroom but at the end was fixed. We are pleased to know that you enjoyed our friendly staff and also the management that was so kind with... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Esmeralda from June 26-July 3, 3014 with a group of 17 people. When we arrived we were attended to right away with a drink and bellboy and butler. Annie our butler was very friendly and granted our requests. Pros Beautiful rooms, very large and comfortable bedding, loved requesting from the pillow menu. We had a few... More

Was this review helpful? Yes 2
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Client, It truly delights us to hear that the outstanding services make your vacations beautiful. I want to take the opportunity to thank you for such positive comments and for praising our great rooms, great selection of food, and your butler Annie. These types of posts are always a reason to keep working hard to go above and beyond... More

Cumbernauld, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our first visit to the Dominican Republic our second time at a GBP resort, having visited the Tulum in Mexico last year.The airport was chaotic we had a long wait for our luggage and the queues for customs were very long. The transfer from the airport to the hotel was quick. On arrival we received our welcome drinks... More

Was this review helpful? Yes 1
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear client, I really appreciate that you have chosen one of our Resorts for your first trip to the Dominican Republic but also I want to thank you for choosing this chain for second time. It is wonderful to read that you liked the Dominican experience and to know that you liked the relax atmosphere at Luxury Bahia Principe Esmeralda... More

NEW YORK
Contributor
18 reviews 18 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First of all, The Esmeralda does some things very well and others really bad. I will do a run down for you: If you have kids from 4-10 years old, the water park seals the deal. Very nicely done. Very nicely done. No need to read further as you are there for the kids. But if you need something besides... More

Was this review helpful? Yes 5
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Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#4 Romantic Hotel in Punta Cana #7 Spa Hotel in Punta Cana #7 Family Hotel in Punta Cana #8 Top resorts Hotel in Punta Cana #8 Luxury Hotel in Punta Cana #27 Business Hotel in Punta Cana
Hotel Class
Number of rooms
510

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