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VIK Hotel Cayena Beach

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White Sand, Carretera Arena Gorda | n/a Bávaro, Punta Cana 290217, Dominican Republic
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1 room 1 adult
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VIK Hotel Cayena Beach
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267 Reviews from our TripAdvisor Community

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There are newer reviews for VIK Hotel Cayena Beach
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2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 9, 2015 via mobile

All inclusive ??? Umm not really, I was expecting all inclusive 24/7 and this wasn't the case ... If you didn't eat or got hungry by 10nish you got a cold sandwich in a fridge. Food; It was OK , not great nothing special honestly a little disappointed at times . for example. Restaurants close or Cold food or not... More 

Helpful?
6 Thank Niulka
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Thank you very much for taking your valuable time to share your experiences at our resort with us. We are sorry to learn that we did not meet all your expectations but we are grateful for all your comments and suggestions as it helps us to indentify possible flaws and to correct them to improve our services and facilities. Also... More 

Miami Beach, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 15, 2015

This was our first time traveling to Punta Cana as well as all inclusive. We exchanged our week through Interval. We had the time of our lives! What an unforgettable experience! This resort is very private, not crowded like the others. It allowed for the families who were staying there to get to know each other. There was always beach... More 

Helpful?
5 Thank yohandra j
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

We would like to thank you very much for having chosen our resort for your vacation and sharing your positive experience with us. The seawead affected not only the Dominican beaches but also the coasts of other countries close by. However, we are happy to inform you that it is getting much better and that there is less seaweed by... More 

Yonkers, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 13, 2015

Pros - not a large resort so everything is very accessible - beach, restaurants, pool, etc. Very family friendly so if you have kids they have a lot of activities for them. The staff was pleasant. Decent beach and many beach chairs. Cons: Way to many smokers for my liking especially on the beach. Our room was ok except that... More 

Helpful?
4 Thank AXEBoston_MA
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Thank you for staying with us and sharing your personal experiences with us. Our ultimate aim is to provide service excellence; your feedback shifts our focus on any possible deficiencies that may exist throughout our Resort and helps us improve the quality of our services and facilities. We are sorry to learn that you did not feel comfortable around smokers... More 

Dallas, TX
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 10, 2015

I've read a few reviews that said the staff were rude - not my experience at all. Every staff member I spoke to was pleasant, from the housekeepers to groundskeepers to the front desk. I thought the room was very nice, food was decent to very good, grounds were pretty, and I found it pleasantly quiet (although it was off... More 

Helpful?
4 Thank scubadiverdon
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

We are very happy to learn that you enjoyed your stay at our resort and would like to thank you for your kind words. We hope that we will get the chance to welcome you back here in the near future! More 

Hartsdale, New York
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed July 2, 2015

I took my parents on their first all inclusive. I jused a vacation certificate for the week and then we paid $37 pp/nite plus tax for the AI package. Not bad! R/T transfers arranged by the hotel were $84. Some of the reviews on TA are confusing. The Cayena section is private and costs a little more than the rest... More 

Helpful?
6 Thank GaerielSky
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Thank you so much for taking your time to share your feedback with us and of course the kind works reagring the staff, food, etc. We very much lament your mother's incident with the bath tub but we are more than happy that she is fine. However, we would have really appreciated if you would have informed us about the... More 

plymouth
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 18, 2015

I have never left a review, but I felt I must. After reading other reviews, I was hesitant to stay here. But after recently staying here for 5 days I just don't know what some people want. We had everything here you could have wanted. The grounds were beautiful, the pools were great, ocean was beautiful and ALL the workers... More 

Helpful?
8 Thank debspt
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Thank you so much for your kind words! We all hope to get the chance to welcome you back here in the near future! More 

Englewood, Florida
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 8, 2015

We expected a lot more! The room was just okay, it had a great view of the water and the pool but that's where it ends. The air conditioner did not work well at all, it seemed that the people on the 1st fl had better air than 2nd or 3rd. One night we were out and it rained really... More 

Helpful?
Thank Kathy O
VIK Hotel Cayen... B, Director de Relaciones con Clientes at VIK Hotel Cayena Beach, responded to this review
Google Translation

En el nombre de nuestro personal queremos darle nuestras más sinceras disculpas por los inconvenientes que usted ha tenido durante... More 

Edmonton, Canada
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 1, 2015

Pros: - Beautiful pool (also had access to the pool at the attached resort) - Lots of beach chairs available - Friendly staff - Loved the resort cat!! Omega :) - Nightly entertainment was fun - Our room had great air conditioning - Food was okay (the pasta station at the buffet was AMAZING!) - Drinks were good and I... More 

Helpful?
2 Thank JSJ22
VIK Hotel Cayen... B, Director de Relaciones con Clientes at VIK Hotel Cayena Beach, responded to this review

Thank you very much for sharing your experiences regarding your recent stay at our resort. We very much appreciate your feedback, as it is through this medium that we are able to address guest issues and provide a high level of guest satisfaction. More 

USA
Level Contributor
87 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed May 10, 2015

I bought into this place a couple years ago and it was the best thing I did. Only 40 some rooms so the place is quiet, the pool is empty, El Cano food is great, the people are wonderful who work there, and the beach is fantastic and uncrowded. Barbara, the mgr., is a delight. You get picked up and... More 

Helpful?
3 Thank freods
Pickering, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 7, 2015

Not too sure why this resort is not a 5 star....it should be!! We have been to several 5 stars before, this one is just as nice if not nicer! Super quaint and quiet, excellent service and outstanding food, what more could you ask for?! The resort is small, which means no competing for shade at the pool or beach,... More 

Helpful?
5 Thank Rachel B
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