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Hotel Riu Palace Macao

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Playa Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Macao
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2,536 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (519)
Date | Rating
  • Dutch first
  • English first
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  • German first
  • Italian first
  • Polish first
  • Portuguese first
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There are newer reviews for Hotel Riu Palace Macao
See the most recent reviews
A TripAdvisor Member
4 of 5 stars Reviewed January 24, 2005

Just returned Jan 22, 2005. The RIU Palace is five star in everything but the food and wine. The food is good but the menu in the ala carte restaurants is limited to only three choices. Since I like to be served rather then stand in buffet lines this was a little disappointing. The seasonings were outstanding but the meats... More 

Was this review helpful? Yes 33
Belgium - Vlaanderen Regio Aalst
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed January 11, 2005

I stayed in the hotel a couple of days ago. We had nice weather (a little rain from time to time) The hotel is rated 5* locally but I can "confirm" that it is more a good 4* compared to European and American standards. Overall the rooms are spotless but it is clear that they are used 'often'- they are... More 

Was this review helpful? Yes 16
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 25, 2004

My wife and I just returned from the Palace and had a fabulous time. We were both relieved that our experience was vastly different from the folks who wrote the negative reviews regarding the Palace. After 8 days there, we were very relaxed and did not want to leave. The Staff there was wonderful. They were very helpful and always... More 

Was this review helpful? Yes 29
Chicago, Illinois
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed December 18, 2004

We went to the Riu Palace Dec 8-15 with Apple Vacations out of Chicago O'Hare. We were quite anxious given reviews about illness, drinking the water, etc. We had a great time and completely recommend it, but we were very cautious with our health. Advice tips: 1) Drink bottled water at all times. We used bottled water for brushing teeth... More 

Was this review helpful? Yes 37
herts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 17, 2004

Me and my wife have just returned from the palace, after staying for 7days. This hotel is very impressive and rooms of good quality. Servise is top notch and you are never left waiting for drinks they are onto you constantly. So everthing was going great till the last day, when i became violently sick we had heard of lots... More 

Was this review helpful? Yes 8
MD
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed December 8, 2004

Just returned from our FIRST and very short (4 days/3 night) trip to DR. I cannot compare it to any other resorts in DR or anywhere else in the Caribean. I will try to give you some useful advice/information though. We went with Apple vacations. The service is great. The USA3000 flight from Baltimore is very good. It was about... More 

Was this review helpful? Yes 38
Chicago, IL
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed November 4, 2004

Stayed at the Riu Palace Oct. 27-31. Checked in at around 12:00 noon and they did have a room for us, although the air did not work, nor the phone. So we went back to the desk and were taken to another room, which overlooked a roof and was very noisy. So they asked if we could wait an hour... More 

Was this review helpful? Yes 10
St Louis, MO
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 1, 2004

Just returned Oct 23-30. The Airport is quite different, roof madeof 'hut' material. It was raining so the floor was flooded. The check in at the hotel was nice and quick. No problems with english. The room was beautiful. The balcony was large with 2 rocking chairs. It did smell musty though. We had to air it out. No individual... More 

Was this review helpful? Yes 5
A TripAdvisor Member
2 of 5 stars Reviewed October 25, 2004

Well Just got back from Riu Palace 7/10/04 - 21/10/04...Travelled with 3 kids, 18, 14, 10.. I have mixed feelings over this holiday and hotel in the one hand i have to praise it for being such a suberb resort but on the other hand a few negatives.. Lets start from when we arrived at the Palace worn out from... More 

Was this review helpful? Yes 16
Celina, OH
Level Contributor
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 22, 2004

We have just returned from a wonderful week at the Riu Palace Macao (October 11 - October 18.) Hubby & I are in early 50's and this was our 4th trip to the DR. We have stayed previously at the Iberostar Punta Cana, the Iberostar Hacienda La Romana, and at the Fiesta/Palladium Punta Cana. We've also made a couple trips... More 

Was this review helpful? Yes 15
Hotel Review Summarization

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)
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