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Hotel Riu Palace Macao

4.0 of 5 Playa Arena Gorda, Punta Cana, Dominican Republic
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Certificate of Excellence 2014
Hotel Riu Palace Macao
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Hotel Riu Palace Macao
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2,163 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (415)
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There are newer reviews for Hotel Riu Palace Macao
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Belgium - Vlaanderen Regio Aalst
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 11, 2005

I stayed in the hotel a couple of days ago. We had nice weather (a little rain from time to time) The hotel is rated 5* locally but I can "confirm" that it is more a good 4* compared to European and American standards. Overall the rooms are spotless but it is clear that they are used 'often'- they are... More 

Was this review helpful? Yes 16
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 25, 2004

My wife and I just returned from the Palace and had a fabulous time. We were both relieved that our experience was vastly different from the folks who wrote the negative reviews regarding the Palace. After 8 days there, we were very relaxed and did not want to leave. The Staff there was wonderful. They were very helpful and always... More 

Was this review helpful? Yes 29
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed December 18, 2004

We went to the Riu Palace Dec 8-15 with Apple Vacations out of Chicago O'Hare. We were quite anxious given reviews about illness, drinking the water, etc. We had a great time and completely recommend it, but we were very cautious with our health. Advice tips: 1) Drink bottled water at all times. We used bottled water for brushing teeth... More 

Was this review helpful? Yes 37
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 17, 2004

Me and my wife have just returned from the palace, after staying for 7days. This hotel is very impressive and rooms of good quality. Servise is top notch and you are never left waiting for drinks they are onto you constantly. So everthing was going great till the last day, when i became violently sick we had heard of lots... More 

Was this review helpful? Yes 8
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 8, 2004

Just returned from our FIRST and very short (4 days/3 night) trip to DR. I cannot compare it to any other resorts in DR or anywhere else in the Caribean. I will try to give you some useful advice/information though. We went with Apple vacations. The service is great. The USA3000 flight from Baltimore is very good. It was about... More 

Was this review helpful? Yes 38
Chicago, IL
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 4, 2004

Stayed at the Riu Palace Oct. 27-31. Checked in at around 12:00 noon and they did have a room for us, although the air did not work, nor the phone. So we went back to the desk and were taken to another room, which overlooked a roof and was very noisy. So they asked if we could wait an hour... More 

Was this review helpful? Yes 10
St Louis, MO
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2004

Just returned Oct 23-30. The Airport is quite different, roof madeof 'hut' material. It was raining so the floor was flooded. The check in at the hotel was nice and quick. No problems with english. The room was beautiful. The balcony was large with 2 rocking chairs. It did smell musty though. We had to air it out. No individual... More 

Was this review helpful? Yes 5
A TripAdvisor Member
2 of 5 stars Reviewed October 25, 2004

Well Just got back from Riu Palace 7/10/04 - 21/10/04...Travelled with 3 kids, 18, 14, 10.. I have mixed feelings over this holiday and hotel in the one hand i have to praise it for being such a suberb resort but on the other hand a few negatives.. Lets start from when we arrived at the Palace worn out from... More 

Was this review helpful? Yes 16
Celina, OH
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 22, 2004

We have just returned from a wonderful week at the Riu Palace Macao (October 11 - October 18.) Hubby & I are in early 50's and this was our 4th trip to the DR. We have stayed previously at the Iberostar Punta Cana, the Iberostar Hacienda La Romana, and at the Fiesta/Palladium Punta Cana. We've also made a couple trips... More 

Was this review helpful? Yes 15
2 reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed October 20, 2004

We just got back from a 2 week honeymoon at the Palace. Overall it was a great trip and we enjoyed it immensely. The Good: The hotel and rooms were clean and beautiful; the food was delicious (buffet is definitely better than the a la cartes); the beach was gorgeous; and the service was excellent. The Not So Good: I... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#13 Casino Hotel in Punta Cana
#19 Romantic Hotel in Punta Cana
#22 Luxury Hotel in Punta Cana
#22 Spa Hotel in Punta Cana
#23 Top resorts Hotel in Punta Cana
#24 On the Beach Hotel in Punta Cana
#36 Family Hotel in Punta Cana

3,099 photos of this hotel

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Room/suite (267)
Hotel & grounds (501)
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View from room (105)
Bathroom (55)
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Family/play areas (14)
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Amenities (90)
Beach (75)
Jacuzzi Suite (99)
Pool (123)
Restaurants and Bars (151)
Superior Room (85)
The Hotel (69)

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