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Hotel Riu Palace Macao

4.0 of 5 Playa Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Macao
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Hotel Riu Palace Macao
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2,142 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Riu Palace Macao
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4 reviews 4 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 13, 2004

I do believe that the negative reviews that you read about Riu Palace are from people who would never be pleased. I visited Punta Cana at the very end of January 2004. The staff were awesome and always had a smile. From the staff at the piano lounge, to the entertainers before dinner, to the wait staff...everything was fantastic. They... More

Was this review helpful? Yes 17
Long Beach, NY
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 23, 2004

My boyfriend and I just returned after spending 10 days at this hotel. We had a wonderful time and loved the hotel! The staff was polite, helpful and friendly. Although we tipped for everything nobody expected it and they were appreciative for every tip we gave. The food was really good for an all-inclusive. Lunch and breakfast were basically the... More

Was this review helpful? Yes 4
A TripAdvisor Member
1 of 5 stars Reviewed August 18, 2004

May-1-2004 My husband and I went with relaxing and good food in mind May 4th was my husbands birthday so a trip felt like a great idea...Sure.. Welcome to the HOTEL FROM HELL!! As far as the Hotel, it was awful..The APPLE Rating needs to be a minus five. What a total Joke... Very unfriendly Staff. We tried to tip... More

Was this review helpful? Yes 22
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed August 14, 2004

Wow................. This hotel is fabulous. From the moment to check in, sitting down in the bar with a fruit punch until you check out everything is brilliant. The rooms, we had a suite are spotless and very comfortable with cable TV and marble bathrooms. The beach is breathtaking. Very long with white sand and crystal clear water loads of sunbeds... More

Was this review helpful? Yes 6
A TripAdvisor Member
5 of 5 stars Reviewed August 2, 2004

My wife and I just returned from RIU Palace yesterday, and have to say that any negative reviews that we had read before the trip proved unfounded. The hotel was immaculate and the room we had was perfect. Upon arrival, I asked the desk clerk Raemundo, if we could upgrade from standard, and he placed us into a wonderful room... More

Was this review helpful? Yes 15
A TripAdvisor Member
5 of 5 stars Reviewed July 12, 2004

We stayed at the Riu Palace Macao recently and just as we had hoped, everything was excellent. Not a place to get wild and crazy but very clean, relaxing and fun. Weather was supposed to be overcast with chances of showers everyday, but it rained only one of the 10 days we were there. The weather otherwise was a perfect... More

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A TripAdvisor Member
4 of 5 stars Reviewed July 12, 2004

Myself and my boyfriend have just returned from two weeks at this excellent hotel-the whole place is fabulous, the public areas and bars are spotlessly clean and the staff at the hotel cannot do enough for you. The beach is the best I have ever seen and has a lovely breeze but be careful because you do not realise how... More

Was this review helpful? Yes 4
A TripAdvisor Member
4 of 5 stars Reviewed July 10, 2004

My husband and I spent 5 days at the Riu Palace we returned on July 1st. It was our first time in the Dominican Republic. The facilities are comfortable, beautiful and very clean. We loved the included minibar! The beach is spacious and beautiful and the water is warm and clear. The staff is very helpful and friendly. But my... More

Was this review helpful? Yes 2
A TripAdvisor Member
4 of 5 stars Reviewed July 4, 2004

Just returned from a week's stay at Riu Palace Macao. We were two families totalling eleven people. We found the hotel to have beautiful accomodations, an attentive and friendly staff and a beautiful beach. The buffet was the best place for meals as the specialty restaurants were mediocre. The last nite there was the gala buffet with lobster, caviar and... More

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11 reviews 11 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 3, 2004

We spent a week at the Palace back in April and we had a fabulous time. Hotel is gorgeous. Rooms are spotless and staff are wondeful - very friendly and go out of their way to make you welcome and comfortable. They work so hard though so we did tip alot. However you do not have to tip everytime -we... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana

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Room/suite (240)
Pool/beach area (549)
Hotel & grounds (391)
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Amenities (90)
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Jacuzzi Suite (99)
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Restaurants and Bars (151)
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The Hotel (69)

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