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Hotel Riu Palace Macao

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Playa Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Macao
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Hotel Riu Palace Macao
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2,419 reviews from our community

Traveler rating
    1,269
    710
    246
    111
    83
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288
1,354
28
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (496)
Date | Rating
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There are newer reviews for Hotel Riu Palace Macao
See the most recent reviews
bedfordshire
Top Contributor
54 reviews 54 reviews
50 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed June 7, 2008

Just come back from two wonderful weeks at this hotel, we went for our 25th wedding anniversary and spent a lot of time deciding on this hotel and looking at other reviews. We cannot fault the place, hotel fantastic, had top floor room with pool view, never had to use the air conditioning as had a high ceiling and fan... More 

Was this review helpful? Yes 10
new york
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 24, 2008

We went to Riu Palace Macao in April. The beaches were wonderful and absolutely beautiful with palm trees everywhere! Pool was nice and clean. Staff was great and friendly Buffet restuarant is the overall best place to eat as the other restaurants were not so good. Same food each day for the breakfast and lunches. Had an awful experience parasailing... More 

Was this review helpful? Yes 2
wisconsin
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 23, 2008

Originally we were booked at the Rui Bambu May 14-21 for a family vacation. I realize you are on vacation and things are not like at home but come on people. The pool was filthy . The rooms were moldy and no air conditioning. Attitude very poor. The best thing that happened was that they had no other rooms to... More 

Was this review helpful? Yes 5
Nova Scotia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 17, 2008

My wife and I spent a wonderful week at this resort from Arpil 20th - 27th. We have had the pleasure of staying at some great resorts in Mexico, Cuba and the Dominican Republic including other Riu's and this was by far our favorite. It seemed to offer the best aspects of the others in one resort, the great food... More 

Was this review helpful? Yes 6
ontario
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 13, 2008

I stayed at the Rui Palace. Great beach, mold in room my clothes still smell. I room where not what a five star should be. I was only there for 3 nights and am glad that was all. When you got into bed at night your sheets were damp. the service was terrible. The food was not great. I was... More 

Was this review helpful? Yes 1
Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 10, 2008

We just returned from a week at the Riu Palace Macao. I used this site alot when planning my trip, so I thought I would share some info! We had an amazing week in Dominican! The staff were all so friendly and always had smiles on there faces. The staff were right there to take your drink order as soon... More 

Was this review helpful? Yes 4
Newfoundland,
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 8, 2008

We stayed at the Rio Palace Macao from April 21st - April 28th. We had a wonderful time and I cannot say enough good about the service and the staff. They were amazing. We do not speak any Spanish but found most of them could speak some English and all could manage to communicate with us. The room was perfect... More 

Was this review helpful? Yes 5
KY
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 29, 2008

This was our 6th trip to Punta Cana, so obviously we LOVE it there. We had stayed at the Riu Bambu (next door) 4 times and at another Riu in Cancun a few years ago. Riu hotels have always been wonderful places to stay. However, at this particular hotel we encountered some problems. First of all, ocean view does not... More 

Was this review helpful? Yes 3
Chicago
Contributor
19 reviews 19 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 24, 2008

This was a girls getaway trip from March 31-April 5. The airport was fun with the thatch roof and a group playing carribean music. But once you exit customs you are bombarded by guys offering to take your luggage. Beware! These are not the guys with your tour group, they are looking for tips. It can be overwhelming but say... More 

Was this review helpful? Yes 3
Lancashire
Contributor
11 reviews 11 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 20, 2008

This was our third trip to the Dom. Rep. and our fourth stay at a RIU hotel all the others were great, but the RIU Palace Macao was by far the best. Excellente as they would say. Everything you need for a perfect holiday. The staff were very friendly and helpful even though we don't speak Spanish. The food was... More 

Was this review helpful? Yes 13
Hotel Review Summarization

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)
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