We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 101 Punta Cana hotels

Hotel Riu Palace Macao

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
Hotel website
Hotel packages
Hotel deals
Hotel amenities
Save Saved
You added Hotel Riu Palace Macao to your Saves list
Hotel Riu Palace Macao
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
79%
Ranked #29 of 101 hotels in Punta Cana
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
PhilAmyLou Castle Rock, Colorado
  • Reviews (1,794)
  • Photos (2,137)
  • Prices
  • Amenities
  • Room tips (291)
  • Back to top
Write a Review

1,794 people have reviewed this hotel

Traveler rating
    883
    542
    199
    100
    70
See reviews for
244
913
19
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Castle Rock, Colorado
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a nice vacation at an AI. Very clean and has a very large area of beachfront that truly is adults only. Kids do not walk through pool area, etc as in some complexes. RIU complex is huge (approx 10 minute walk down beach before you reach next resort). The beaches in front of other RIU properties was significantly... More

Was this review helpful? Yes
Top Contributor
80 reviews 80 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

After a very long journey including flight on the Dreamliner, it was well worth it. Wow. Check in was a little chaotic but once in the room, all was good. We had a standard room 3233, big had everything you would need. Bed very comfortable. Plentiful towels, replenished twice daily, although not necessary. Toiletries available but no shampoo. Tea and... More

Was this review helpful? Yes 5
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have been to dom rep 7 times in ten years brilliant time at the Riu palace Macao probably the best hotel of them all we have visited over the years..Fab food good company clean room (3218) on the shady side of the hotel which was great after a day in the sun shine. We had our 40th wedding while... More

Was this review helpful? Yes 2
Queensbury, New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely had a great time at the Riu Macao. Traveled with four friends the first week in April and we all loved it. The beach is beautiful and the two pools were great. Service and food was great. There was a mix of ages from 20's to 70's. Brought Fabreeze because of all the reviews I read saying the rooms... More

Was this review helpful? Yes 3
Canada
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have usually stayed at the Punta Cana Princess (see my previous reviews) but it was fully booked this year for the weeks we wanted. So this year we decided to try the Riu Palace Macao adult resort. It did not disappoint. Food: Excellent and varied. I'm not sure why people complain about the food - the main buffet at... More

Was this review helpful? Yes 4
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I love to travel to the Caribbean. July 2013, I took my mother (72 y/old) to the Riu Palace Macao for two weeks $3,100.00 CDN. IMPORTANT: No one bothered us on the beach, unless you asked the gentlemen to come show you their goodies. IMPORTANT: Food was delicious and abundant. IMPORTANT: Room was cleaned everyday (very well). IMPORTANT: There is... More

Was this review helpful? Yes 2
Camlachie, Canada
1 review
1 of 5 stars Reviewed 5 days ago NEW

Beware... we just left the Riu Palace Macao after confronting a staff member in our room at 2:30 am......(we were sound asleep) we will advise but all should know that the hotel wanted nothing more than us gone (problem solved) and Signature Vacations sent us to a lesser hotel at my cost plus we paid our own transportation.... very, very... More

Was this review helpful? Yes 8
Belfast, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for ten nights at end of March - start of April and had a really great trip. We travelled with Thomson and this was the only not so good part of our trip. Poor communication and information provided by the travel agent as well as the TV's breaking to and from Dominican Republic on the new Dreamliner left... More

Was this review helpful? Yes 4
Liverpool
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I travelled with my boyfriend for 10 days, aged 20 & 24, and we both had a great time, a very relaxing stay. The hotel is nice and perfect for a relaxing holiday, there is not too much to do on a night, especially because when we were there the casino was closed which was disappointing but we got a... More

Was this review helpful? Yes 3
Ascot, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Weve just got back from Riu Macao Palace. We found it to be a lovely clean hotel with good food. We ate at the main buffet restaurant and 3 of the speciality restaurants. For our tastes we preferred the Italian restaurant, but the Japanese and Krystal restaurant were ok, but we could always tind something tastey in the buffet restaurant.... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hotel Riu Palace Macao, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Riu Palace Macao? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)

Additional Information about Hotel Riu Palace Macao

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#21 Luxury Hotel in Punta Cana
#25 Top resorts Hotel in Punta Cana
#26 On the Beach Hotel in Punta Cana
#29 Business Hotel in Punta Cana
#36 Family Hotel in Punta Cana
#46 Romantic Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Official Description (provided by the hotel):
Located on Arena Gorda Beach in Punta Cana. Complimentary sun loungers on the beach. Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu. 3-storey building. Colonial style architecture. Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. Credit cards accepted: Visa, MasterCard, Amex. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Tingo, Caribbean Online Mgt Corp., Agoda and Otel so you can book your Hotel Riu Palace Macao reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao
Riu Palace Macao Hotel
Riu Palace Macao Punta Cana
Riu Macao
Riu Palace Punta Cana
Rui Palace Punta Cana

2,137 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2000)
Viewed
Dining (202)
Viewed
Room/suite (227)
Viewed
View from room (93)
Viewed
Bathroom (52)
Viewed
Pool/beach area (525)
Viewed
Hotel & grounds (381)
Viewed
Family/play areas (11)
Viewed
4:55
Videos (6)
Viewed
Other (503)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (116)
Viewed
The Hotel (20)
Viewed
Superior Room (Pre-Renovation) (23)
Viewed
Restaurants and Bars (19)
Viewed
Pool (15)
Viewed
Beach (26)
Viewed
Amenities (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
View from room (8)
Viewed
Dining (1)
Viewed
Other (12)

Best prices for your stay

Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Expedia.com Hotels.com
and 4 more sites!

Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#21 Luxury Hotel in Punta Cana #25 Top resorts Hotel in Punta Cana #26 On the Beach Hotel in Punta Cana #29 Business Hotel in Punta Cana #36 Family Hotel in Punta Cana #46 Romantic Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
Located on Arena Gorda Beach in Punta Cana. Complimentary sun loungers on the beach. Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu. 3-storey building. Colonial style architecture. Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. Credit cards accepted: Visa, MasterCard, Amex. ... more   less 
Number of rooms
354

See which rooms travelers prefer

Sorry, our search service is down. Displaying the most recent room tips below.