We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Palace Macao

4.0 of 5 Playa Arena Gorda, Punta Cana, Dominican Republic
Hotel website
Hotel packages
Hotel deals
Special Offer
Black Fri-Cyber Mon SALE
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
Hotel Riu Palace Macao
Professional photos View all
Browse nearby
Hotel Riu Palace Macao
Write a Review

2,141 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel, with a great pool scene, rooms are superb (although heard about 1 or 2 awful rooms) beach is superb, plenty of lounging space. Food and restaurants are good, no complaints, steak house is superb, and krystal during the day is super. No themes at the buffet this year, if there was they we're VERY subtle. Some great staff... More

Was this review helpful? Yes 5
Warrington, United Kingdom
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just back from the Riu Palace Macao. Had a great two weeks there although it's not five star as stated. The hotel/rooms are lovely, clean and spacious but all a bit dated. We also found that the evening dinner dress code was not followed. Cycling shorts and a vest worn by someone one evening ! More no smoking areas would... More

Was this review helpful? Yes 3
Madison, Wisconsin, United States
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I actually stayed here in November/December 2012 (sorry for the delay on this review). I had previously stayed at the RIU Palace Punta Cana for 4 nights before moving to the RIU Palace Macao for the remainder of my stay. I'm sorry but anyone who is complaining about this resort's food & service is expecting everything to be just like... More

Was this review helpful? Yes 8
Southport, United Kingdom
5 reviews 5 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

First visit to the Dominican was a little off putting due to the 2 hour wait in the airport trying to get through customs, not what you need after a long flight. After a short transfer to the hotel, we were greeted by friendly reception staff but very miserable staff who helped take our cases to our room, even the... More

Was this review helpful? Yes 2
North Carolina
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

The only thing good about this place is the gorgeous scenery. (I'm sure, in fact I know that this isn't the only resort that has gorgeous scenery so please do yourself a favor and avoid this place!) The food is horrible here as well as the customer service. We all got sick from the terrible tasting food that we didn't... More

Was this review helpful? Yes 6
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous hotel,food &surrounding grounds. Staff go above & beyond to help you from the cleaners,waiters,bar staff & the brilliant animation team well done to you all. Alex & Pavarotti in the animation are brilliant they make you laugh so much. The only down side is smoking in the pool restaurant many were smoking by the food it's not allowed in... More

Was this review helpful? Yes 4
Ontario, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nov. 4th -11th. I have stayed at many Riu. Expectations are always met. The grounds are always exceptional, the hotel extremely clean and the staff are always smiling and willing to make your stay as great as possible. The food is always good with lots of choices. Drinks are very tasty. The beach is beautiful and long. The only negative... More

Was this review helpful? Yes 3
Manchester, United Kingdom
11 reviews 11 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time visiting the caribbean.We stayed for one week arriving on the 3rd Nov. Firstly arriving at the airport in the rain was disappointing (but no ones fault). However the chaos that followed in the arrivals could have been prevented if forewarned on the plane by Thomsons. First, to have ten dollars each ready and not to expect any signs... More

Was this review helpful? Yes 4
Teaticket, Massachusetts
13 reviews 13 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

ARRIVAL: My sister and I were welcomed with a drink which was much needed after the long and hot lines at customs. They explained everything you needed to know about the resort. The view was breathtaking from the reception area - you could see straight to the ocean! SWIM-UP POOL BAR: So much fun - yes, there are a lot... More

Was this review helpful? Yes 7
Cary, North Carolina, United States
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were there for our 1st time 10/30/14 - 11/3/14, we were very pleased and had a terrific time. We want to compliment the excellent service from Dioneso at the pool bar. The food was very good and fresh with many choices. Restaurants were nice, but you don't need to go to them. Our room & the resort was kept... More

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Riu Palace Macao? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Despegar.com, Orbitz, Travelocity, TripOnline SA and Tingo so you can book your Hotel Riu Palace Macao reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana

3,079 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2370)
Room/suite (240)
Pool/beach area (549)
Hotel & grounds (391)
View from room (99)
Dining (204)
Bathroom (53)
Videos (6)
Family/play areas (11)
Business center/function rooms (19)
Other (798)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (692)
Amenities (90)
Beach (75)
Jacuzzi Suite (99)
Pool (123)
Restaurants and Bars (151)
Superior Room (85)
The Hotel (69)

Management photos: Courtesy of the property manager

All management photos (18)
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay