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Hotel Riu Palace Macao

4.0 of 5 Playa Arena Gorda, Punta Cana, Dominican Republic
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Certificate of Excellence 2014
Hotel Riu Palace Macao
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Hotel Riu Palace Macao
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2,229 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (435)
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Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 2 days ago NEW

My husband I have vacationed at two other Riu properties The Riu Cabo San Lucas and The Riu Riviera Maya and enjoyed them both . While vacationing at the Riu Macao we were first put in a very small room with no running hot water, mold in the refrigerator and what appeared to be rust in the corners of the... More 

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
37 hotel reviews
196 helpful votes 196 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Similar to our previous stay last March our stay in January was excellent. I won't repeat what other positive comments have stated in regard to the service, cleanliness, excellent and spacious beach, not having to fight for chairs, the amazing buffet, and so forth. It is a top notch adult resort and won't disappoint. Now here are some suggestions for... More 

Was this review helpful? Yes 10
Toronto, Canada
4 reviews 4 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed two weeks from Jan 3 - 17 with my partner and another fun couple. This is my second visit to the Palace Macao, which I sought deliberately as it is an adult only resort. The weather was excellent this time (first time in DR in January) with no bad wind or rain during the day at all. You... More 

Was this review helpful? Yes 5
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just got back from a girls' trip to DR and we stayed at RIU Macao. This adults only resort is very nice. I will say that there were "older" people there, but that didn't make our stay any less fabulous. You can also visit the neighboring properties. The hotel is very clean- you always see someone cleaning. The staff... More 

Was this review helpful? Yes 5
Marlton, New Jersey, United States
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I arrived a few days after Christmas to a warm and friendly lobby staff and got our room right away. We missed the restaurant reservation time but had a wonderful dinner at the buffet. We wound up going there several more times and always tried to sit in Juan Pablos section which is on the main floor... More 

Was this review helpful? Yes 11
Muskegon Michigan
Top Contributor
200 reviews 200 reviews
51 hotel reviews
177 helpful votes 177 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I went to Punta cana for a week staying 3 nights at secrets royal beach and the 4 nights at the RIU Macao. Comparing the two we enjoyed the RIU Macao better. They were both adults only and both smaller properties. The food was better at secrets and the rooms were bigger but the RIU was more... More 

Was this review helpful? Yes 7
Top Contributor
66 reviews 66 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm writing this on our tenth day here. This hotel is by far the best I have ever visited & I had the most fantastic 40th birthday I could have wished for,, both down to my amazing fiance & the staff. The staff work 24/7 & do everything they can to make your holiday happy & enjoyable. The food is... More 

Was this review helpful? Yes 10
Manchester, United Kingdom
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second visit and it was just as good as we remembered. We arrived on 1 January (my birthday) and the room was decorated with balloons and there was a bottle of sparkling wine in the fridge - a great start to our holiday! Our room was fine, it overlooked Caribbean Street and was fairly quiet. The only... More 

Was this review helpful? Yes 4
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I recently had the opportunity to visit the Riu Palace Macao for the week of New Years Eve. After reading the reviews I had no idea what to expect. There were so many negative comments in regard to cleanliness, food and service. I have worked in the service industry for over 10 years so I am not easily impressed but... More 

Was this review helpful? Yes 12
Royal Wootton Bassett, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband, myself, daughter, son-in-law and granddaughter stayed here for 14 nights over Christmas (2014). Unlike some of the miserable so-called "holiday makers", we would go back like a shot! It's true that some of the rooms need a bit of a face-lift in places, but we most definitely got what we paid for (Thank you Nathan, Monica and everyone... More 

Was this review helpful? Yes 12
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Hotel Summarization (Beta)

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#13 Casino Hotel in Punta Cana
#19 Romantic Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#24 Top resorts Hotel in Punta Cana
#24 Luxury Hotel in Punta Cana
#25 On the Beach Hotel in Punta Cana
#36 Family Hotel in Punta Cana

3,129 photos of this hotel

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Room/suite (271)
Hotel & grounds (508)
View from room (108)
Dining (270)
Pool/beach area (619)
Bathroom (55)
Family/play areas (14)
Business center/function rooms (19)
Videos (7)
Other (548)

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Amenities (90)
Beach (75)
Jacuzzi Suite (99)
Pool (123)
Restaurants and Bars (151)
Superior Room (85)
The Hotel (69)

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Hotel & grounds (3)
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