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All 101 Punta Cana hotels

Hotel Riu Palace Macao

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
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Ranked #29 of 101 hotels in Punta Cana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
arthur79 mississauga, ontario
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2,003 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (363)
Date | Rating
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English first
mississauga, ontario
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed for two weeks from june 14th til the 28th and had the most relaxing fun time we have had yet and we have been to punta cana at least 14 times. The atmosphere and the cleaniness of this hotel was amazing. Our room was cleaned to perfection daily and our fridge and mini bar never... More

Was this review helpful? Yes 7
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed a week at the end of July. At first everything was perfect and beautiful. Then after day 2 we noticed some extra guests! Pros: good food, pool bar is the best, the beach, wifi throughout the resort, restaurant staff was great in all the restaurants, adults only. Cons: roaches in the room...we were near the... More

Was this review helpful? Yes 6
Jersey, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I can only descript it as being treated like royalty from the moment we checked in on the 29th July 2014 until we checked out the hotel on the 12 august 2014 staff treated us like we were royal. nothing was too much trouble. the room was large with a king size bed a double shower two sinks the towels... More

Was this review helpful? Yes 10
near Charlotte, NC
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visited from June 30-July 8. My deciding factor was that this resort is child free. We were received at check in with drinks and someone promptly removed our luggage from the airport taxi. Check in was a breeze. There are 2 small stores in the lobby area of the hotel. While at this resort, we also had access to the... More

Was this review helpful? Yes 6
Cornwall, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

i was sold this hotel by a travel agent saying it was the stuff of dreams - upon reflection, those dreams were not that memorable. The location is excellent, and weather typically carribean - a slight sea breeze which is a godsend. the hotel is impessive to look at, and the rooms very well appointed. my problem is this -... More

Was this review helpful? Yes 1
Peterhead, United Kingdom
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Visited the Macao adults only 12-25 July and had a fantastic time, where do I begin, reception check in was easy and friendly, Alba along with supervisor Anna Marie will help you with anything, Room- very clean nice toilet with a very large shower and the usual coffee machine etc, the drink dispenser in the room did not stock Smirnoff,... More

Was this review helpful? Yes 4
Faversham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel August 2014 and it was an amazing experience. The staff are fantastic I don't think I actually finished a drink while I was there as they were always topping it up. The buffet food was really nice and there's a massive selection,which was good. We visited three of the restaurants, our favourite was the steakhouse ,... More

Was this review helpful? Yes 5
Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently came back from this lovely hotel with four of our friends. We all really enjoyed ourselves. From reception to bar staff especially Karen she was lovely and the v man. Even the entertainments team were always working hard always happy and smiling and very friendly. especially Alex.Hotel grounds clean and tidy and well kept was a pleasure to walk... More

Was this review helpful? Yes 9
London, United Kingdom
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I travelled to Riu Palace Macao from 25th July 2014 to 08th August 2014 and it was the best holiday we have ever had! First, let me start off by saying that if you have read previous reviews and are worried about what the hotel is like (I was worried too) - don't be!! Some people really... More

Was this review helpful? Yes 13
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Went on an all inclusive 7 day stay. We had a blast and I would recommend it! Beach stretch was excellent. White, wide and it goes on and on if you want to walk it. Pool was good - wish it stayed open in the late evening. There was another with a swim up bar. Speaking of bars - several... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Steak house(5)
  • Room service(5)
  • Very nice(3)

Additional Information about Hotel Riu Palace Macao

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Macao 4*
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana

2,883 photos of this hotel

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Hotel & grounds (386)
Bathroom (53)
Pool/beach area (544)
View from room (97)
Room/suite (233)
Dining (204)
Videos (6)
Family/play areas (11)
Business center/function rooms (19)
Other (633)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (692)
Amenities (90)
Beach (75)
Jacuzzi Suite (99)
Pool (123)
Restaurants and Bars (151)
Superior Room (85)
The Hotel (69)

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Other (6)
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Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#13 Casino Hotel in Punta Cana #19 Romantic Hotel in Punta Cana #21 Spa Hotel in Punta Cana #24 Luxury Hotel in Punta Cana #24 Top resorts Hotel in Punta Cana #26 On the Beach Hotel in Punta Cana #36 Family Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
Located on Arena Gorda Beach in Punta Cana. Complimentary sun loungers on the beach. Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu. 3-storey building. Colonial style architecture. Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. Credit cards accepted: Visa, MasterCard, Amex. ... more   less 
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2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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