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Hotel Riu Palace Macao

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Playa Arena Gorda, Punta Cana, Dominican Republic
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1 room 1 guest
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Hotel Riu Palace Macao
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2,662 Reviews from our TripAdvisor Community

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Traveler rating
    1,409
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309
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (540)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have to be honest after reading reviews on here before I stayed at Riu Palace Macao all I did was worry that myself and my partner were going to have the holiday from hell! Please do not listen to most of the bad reviews on here as we had an amazing time! It was our first time visiting an... More 

Was this review helpful? Yes 7
United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Day one we were given an awful room overlooking a car park, so I upgraded to a suite (I think this is thier plan) The hotel was ok, nothing special - 5 star, I'm not sure about that, 3+ maybe 4? Having just had a holiday in Mexico the Dominicans were ok, but no where nearly as friendly as the... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just got back from an amazing holiday at this hotel. The hotel is beautiful, spacious and very comfortable. We had an issue with our room on our 2nd night and the reception staff arranged for a replacement. The waiters, cleaners, entertainment staff, bar staff etc are amazing, so attentive, friendly, work extremely hard and cannot do enough to please you.... More 

Was this review helpful? Yes 4
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We've just returned from a weeks stay at the Riu Palace Macao and had an absolutely fantastic time. The hotel is part of the Riu Resort in Bavaro , which is no bad thing. The resort is accessed via a private road which means there is absolutely no traffic noise. The grounds around the hotel are really well kept, no... More 

Was this review helpful? Yes 15
Cheshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second RIU hotel that we have stayed at, the other being RIU Ocho Rios in Jamaica, and the quality of the RIU brand is consistent throughout both. We thoroughly enjoyed our stay at the RIU Palace Macao and would recommend it to anyone wanting to visit the Dominican Republic, so do not be put off by the... More 

Was this review helpful? Yes 18
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came back from 10 nights here as our honeymoon and I have to say it was everything we could have wanted and more. The staff cannot do enough for you - as they say, they are there for you '25 hours a day.' They left additional gifts in our room for our honeymoon and for my husband's birthday, decorating... More 

Was this review helpful? Yes 10
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

At the begining We received a stard room in really bad conditions alot of humidity and smelled not so good, i went to the lobby and the manager upgrade our room for free with pool view, that was acceptable and with a nice view. the hotel is really peaceful and adult only, nice private beach and clean pool, most of... More 

Was this review helpful? Yes 6
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

To start: This review is 2 years old, I traveled to Punta Cana in the Summer of 2013 with my girlfriend and friends, so I am relying on memory. Luckily I don't forget anything, according to my girlfriend, and I'm confident this review will be accurate. Our families are planning to return to the DR in the Summer of 2016... More 

Was this review helpful? Yes 3
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came back yesterday from 5 nights vacation at Riu Palace Macao and i can't wait to share with you my thoughts of the hotel. This hotel is fabulous it has it all pool, private beach, amazing entertainment crew, great food selection, lovely staff and really 24/7 care for everything you need. Room was clean and spacious with a/c ,... More 

Was this review helpful? Yes 8
Philadelphia, Pennsylvania
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

Took some time to right this review since I've been back from Punta Cana. Traveled to this resort on August 5 - 11, 2015 with a group of about 25 people and we had a really good time. First our rooms were spread out since we had the run of the house rooms for our stay, had no problem with... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)
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Beach (75)
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Jacuzzi Suite (99)
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