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Hotel Riu Palace Macao

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Playa Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Macao
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2,598 Reviews from our TripAdvisor Community

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Traveler rating
    1,369
    759
    265
    116
    89
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302
1,482
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (529)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2598)
  • Mar-May only
    (781)
  • Jun-Aug only
    (694)
  • Sep-Nov only
    (490)
  • Dec-Feb only
    (633)
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Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had a fabulous time at this resort from beginning to end. Let's start with when I landed. I found my pick-up van with very little trouble and the driver and van host were fun and entertaining, and told us what to know about the island and the people. when i got to the hotel, check-in was quick and easy... More 

Was this review helpful? Yes 4
Prague, Czech Republic
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We didn't book this hotel, we booked Riu palace Punta cana, but they put us in this one because the first one was full. The ROOM was good, bit worn but really clean. But we didn't stay long, we moved to Jacuzzi suite. We asked at the front desk and get really good price. The suite was awesome, spacious, clean,... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Hotel/Resort was fantastic... My partner and I stayed here in June/July 15 and thoroughly enjoyed it. The Hotel provided absolutely fantastic entertainment-nothing like we have even seen before! Plenty of choice at meal times and still can't believe 3 of the 'al la carte' meals where free! Everywhere in the hotel was spotless, we couldn't of asked for better... More 

Was this review helpful? Yes 4
Birmingham, United Kingdom
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I recently visited the Riu Palace for our honeymoon. The hotel was mainly faultless and we really enjoyed our time there and if this was an ordinary holiday I would not be writing this review We had an amazing time and cannot fault the hotel overall but we just have a few issues which we would like... More 

Was this review helpful? Yes 8
Widnes, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Introduction My boyfriend and I stayed here for two weeks in June. We booked a standard room but could have been upgraded due to travelling with a Wedding Party. It was our first time visiting the Caribbean and we would definitely return as we have had a thoroughly enjoyable holiday. I would return to this Hotel but I would also... More 

Was this review helpful? Yes 10
Derbyshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel...service was brilliant while Francisco...bar manager was around...but today it's his day off and you can tell. Been here 12 days and never been to the bar yet but had to today. Facilities and food are excellent. ..I don't know where the bad reviewers stayed but it wasn't here..

Was this review helpful? Yes 7
Halifax, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 2nd visit to this hotel and although it's still very good it's not as good as it was the 1st time but it is now an adults only hotel. The entertainment we didn't watch as it was held in-doors in the air conditioned room. This room always had a horrid smell. As we have very few evenings... More 

Was this review helpful? Yes 3
St Helens, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Me & my boyfriend travelled on the 6th July 2015 for two weeks and booked via Thomson. The hotel reception was always kept spotlessly clean and the check in was smooth and fast. We went to the reception on a couple of occasions to change notes to smaller denominations for tips and they were more than happy to do this.... More 

Was this review helpful? Yes 17
Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

After a 8 hours flight and 1 hour passing through passport control, 20 mins bus ride we reached the hotel, where we received a warm welcome, we were shown to our room, which was cool and clean. the hotel staff were very friendly and obliging. The entire holiday was an absolute pleasure. The weather was wonderful and the variety of... More 

Was this review helpful? Yes 8
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

If you want quite and boring this is your place. Just returned from a "girls" trip and is was just okay. Check in was a mess, but I think that was more on the travel agent than the resort, but the resort didn't try to make it easier. We ended in a room with little or no AC and it... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)
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3,601 photos of this hotel

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Pool/beach area (713)
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Hotel & grounds (656)
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Room/suite (330)
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Dining (307)
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View from room (119)
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Family/play areas (15)
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Bathroom (68)
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Business center/function rooms (19)
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4:55
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Other (641)

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Amenities (90)
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Beach (75)
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Jacuzzi Suite (99)
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Pool (123)
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Restaurants and Bars (151)
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Superior Room (85)
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The Hotel (69)

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Room/suite (1)
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View from room (8)
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Dining (1)
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Other (22)
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