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All 100 Punta Cana hotels

Hotel Riu Palace Macao

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
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Ranked #27 of 100 Hotels in Punta Cana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Sherlock1962 Atlanta, GA
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2,054 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (378)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atlanta, GA
Top Contributor
98 reviews 98 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed today NEW

Upon arrival we were greeted with a refreshing tropical drink. The staff are very friendly and attentive. The main buffet for dinner has so many choices , fish, paella, shrimp, various meats, pasta, vegetables, salad items,sushi & so many delicious desserts.For breakfast there were also many choices, different types of eggs, sausage ,pancakes, basically something for everyone. We eat well... More

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Hastings, United Kingdom
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from three weeks at this lovely hotel, our seventh visit, the staff are like old friends and remember us every year. As usual hotel was spotless, staff were amazing, food was good a lovely relaxing holiday. The only negative is the terrace where you sit to have a drink is very noisy some evenings due to the animation... More

Was this review helpful? Yes 3
Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 7 nights in September 2014. The staff is amazing and treat guests like royalty. Polanco was our favorite waiter by far, but all were equally as accommodating. There is always drink service flowing and the food is amazing. We dined duffer most night, but tried Katsuya and the steak house. Katsuya was a hot mess p, they... More

Was this review helpful? Yes 2
Airdrie, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Returned from Riu Palace Macao on the 10th September 2014, from start to finish this hotel and the Dominican in general was absolutely fantastic !! the hotel was spotless, rooms amazing, we ended up upgrading to a jacuzzi suite which was out of this world. Staff and entertainment team were brilliant, must say a huge hello especially to Alex from... More

Was this review helpful? Yes 3
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Riu Macao's very good service, food and accommodations live up to the high ratings. Overall the staff is very friendly with great customer service. They encourage you to speak the country's language which is great, not so for lazy and indifferent tourist. I did notice that unlike the ultra inclusive resorts, tipping is permitted which does lead to slight inequitably... More

Was this review helpful? Yes 5
St Louis, MO
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked the 6 Golden Apple and got the Dreams Palm....not a 6 Golden Apple in our opinion. So we stayed at the Dreams Palm 2 days then switched to the RIU Macau (for a price increase). We enjoy the RIU.....this was our 2nd time there. The pools are small....but were clean. The beach is beautiful with alot of palm... More

Was this review helpful? Yes 3
Ann Arbor, Michigan
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Place is very average. First time doing all inclusive. I wont do it again. Rowdy bunch of trashy Europeans and Americans. Not relaxing at all. The staff working their butts off all day and night. You start to feel sorry for them. All the food was pretty good though. Been to other parts of Dominican Republic that are much better... More

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed here from 29th July - 12th August 2014 with my family. Generally a nice hotel but not five star. The room we were given was very tired and in need of refurbishment along with the smell of dampness and unfortunately a few cockroaches that we had to kill. Buffet restaurant and Lunch restaurant was excellent. The speciality restaurants as... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It's our second visit to the Macao,23rd aug-6th sept as we honeymooned here last year and yet again we had a fantastic stay...we got a free sea view upgrade,as it was our anniversary...staff are superb,every single of one of them they worked so hard and make your holiday..from the entertainment staff who we had a great time with,made us laugh... More

Was this review helpful? Yes 4
Loughton, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

First, if you book Thomson then the Dreamliner is fantastic (only Thomson who make everything hard work and rob you) arrived early and in hotel by late lunch. Hotel is tired but very clean and full of smiles, desk manager Ramon is great. They never say no only how much it will cost, which when you want better is acceptable.... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)

Additional Information about Hotel Riu Palace Macao

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Macao 4*
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana

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Room/suite (234)
Hotel & grounds (389)
Pool/beach area (545)
View from room (97)
Dining (204)
Bathroom (53)
Videos (7)
Family/play areas (11)
Business center/function rooms (19)
Other (651)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (692)
Amenities (90)
Beach (75)
Jacuzzi Suite (99)
Pool (123)
Restaurants and Bars (151)
Superior Room (85)
The Hotel (69)

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