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All 100 Punta Cana hotels

Hotel Riu Palace Macao

4.0 of 5 Resort (All-Inclusive)   |   Playa de Arena Gorda, Punta Cana, Dominican Republic
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Ranked #27 of 100 hotels in Punta Cana
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Diana F Toronto, Canada
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1,961 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (349)
Date | Rating
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English first
Toronto, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Just came back from a week long stay in this hotel and "disappointment" is an understatement. In a point form: - Got sick with a stomach bug the second day we arrived. The food was beautifully presented, however, everything in the salad/cheese/desert sections was room temperature (even though the fridge tables "were working"). With a few exceptions, everything else, I... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I read your review on Trip Advisor and was sorry to hear of the problems you had. My husband and I have been to the Macao 9 times and are planning our 10th vacation as we speak. We have never had a problem with our stays at the hotel. I still always read the reviews. Your review was very hard... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I use reviews a lot before traveling and chose to write this review with all types of travelers in mind. I can give a true unbiased review of this place because i am married in my early 40s, I have children, and I still like to have fun and party on an adult level. So my review is from all... More

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Felt obliged to leave a review, very disturbed to hear about people having items stolen, we had no issues and never felt at risk, always used the room safe. Our first visit to Dom Rep, thoroughly enjoyed it, Airport was a headache, but had a swift transfer. Hotel was pleasant, check in different but quick - we received a "upgrade"... More

Was this review helpful? Yes 2
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A two week stay at the Riu Palace Macao. Arrival: The hotel is reasonably close to the airport, with about a twenty five minute transfer. Reception process was fairly quick and efficient, and we were in our room within twenty minutes. Rooms: Lovely. A good size, with a very large bed. Nice veranda but let down as no external light,... More

Was this review helpful? Yes 3
Rochester, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were at the riu 7/12/14-7/17/14 and had an amazing experience. Food, staff, drinks, weather, and rooms are gorgeous. The only thing I would change on my next stay was the view from our balcony. Room 3100 is basically a view of the roof. We spent little to no time in there so it wasn't a huge deal. Everything else... More

Was this review helpful? Yes 3
crewe cheshire
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ive left putting a review on here for a while as was so upset didnt know whether to bother but her goes .well where do i start we where on our honeymoon when we arrived we got upgraded to a better room with sea view lovely room staff were really good and helpfull . we thought we where in paradise... More

Was this review helpful? Yes 6
Springfield, VA
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm an engineer. I do cost benefit analysis. This place can't be beat. We've been on many cruises and many trips to all inclusive resorts in the Playa in Mexico. That said - I must comment up front about some off the wall comments I've read about this place. We just returned from 8 days at the Macao. Nothing but... More

Was this review helpful? Yes 9
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just arrived back after an 11 night holiday here, we thought it was amazing. We wanted a relaxing holiday with good amenities and we were not disappointed. Everywher kept immaculate, food was the best we have had for all inclusive and the staff were just great. Tips are expected and we were happy to oblige because the service was excellent.... More

Was this review helpful? Yes 4
Scunthorpe, United Kingdom
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled to this hotel to celebrate our 10th Wedding Anniversary in June and we arrived to find a pretty platter of fruit , an anniversary card and a bottle of Rum...lovely touch. The beach is amazing with plenty of room and the added service of waiters to bring you drinks. The hotel was amazing...food was amazing with plenty of... More

Was this review helpful? Yes 12
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Hotel Summarization (Beta)

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Steak house(5)
  • Room service(5)
  • Very nice(3)

Additional Information about Hotel Riu Palace Macao

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Macao 4*
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana

2,858 photos of this hotel

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All traveler photos (2161)
Pool/beach area (542)
Hotel & grounds (384)
Dining (204)
Room/suite (233)
View from room (96)
Bathroom (52)
Videos (7)
Family/play areas (11)
Other (632)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (692)
Amenities (90)
Beach (75)
Jacuzzi Suite (99)
Pool (123)
Restaurants and Bars (151)
Superior Room (85)
The Hotel (69)

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All management photos (6)
Other (6)


Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#19 Romantic Hotel in Punta Cana #20 Spa Hotel in Punta Cana #23 Luxury Hotel in Punta Cana #24 Top resorts Hotel in Punta Cana #25 On the Beach Hotel in Punta Cana #36 Family Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
Located on Arena Gorda Beach in Punta Cana. Complimentary sun loungers on the beach. Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu. 3-storey building. Colonial style architecture. Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. Credit cards accepted: Visa, MasterCard, Amex. ... more   less 
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