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Hotel Riu Palace Macao

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Playa Arena Gorda, Punta Cana, Dominican Republic
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Hotel Riu Palace Macao
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Hotel Riu Palace Macao
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2,449 reviews from our community

Traveler rating
    1,289
    715
    249
    113
    83
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288
1,377
29
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (503)
Date | Rating
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  • German first
  • Italian first
  • Polish first
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Sumner
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just got back from vacation here, this is our second time at the Palace Macao. First time in 2013... Couldn't praise this this enough! The resort is beautiful, food was great! Entertainment people are a joy, we loved them all. Bar staff very good and friendly. Dinning staff were delightful, went out of their way to make sure you had... More 

Was this review helpful? Yes 2
England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from this hotel staying for 2 weeks. From the moment you arrive you are made to feel special and valued. The rooms are to a high standard and the towels are refreshed 3 times a day. The food is excellent with plenty of choice. We visited the Italian, Steakhouse and Krystals all to a high standard... More 

Was this review helpful? Yes 3
kent
Top Contributor
55 reviews 55 reviews
9 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We visited this Hotel two years ago and were very impressed with the value for money.On this visit the standard remained as good. The Main Buffet was open for Breakfast and Dinner with a huge variety of hot and cold food. The range of fresh fruits, desserts, starters all beautifully presented were stunning. The whole complex was kept clean by... More 

Was this review helpful? Yes 4
Yorkton, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at Riu Palace Macao March 11-25. Macao is one of 5 hotels in the Riu. Macao is AO. We were also allowed to use the services of Naiboa and Bambu.Our vacation was booked through Sun Wing. Macao was very nice, you did have to keep AC on in the room due to the humidity. Buffets and a la... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I spent last week May 9-16, 2015 at the Riu Macao in the Dominican Republic. This was my second time in DR. Upon arriving at the Riu Macao we were the only couple checking in at the time. The first room we were given was on the ground floor, it was small room with a queen bed that had a... More 

Was this review helpful? Yes 2
Bellshill, Scotland, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This is a tough one, and it's hard not to compare it to Mexico last year, as the price/duration/time of year was about the same. Ok, I'll break it down, Room - we were I the standard double room, was comfortable enough, king size bed, reasonably large TV for a hotel room, nice large bathroom with his n hers sinks,... More 

Was this review helpful? Yes 2
Cardiff, Wales, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I have just spent two weeks at the Riu Palace Macao, it was so good that we did not want to leave! The service was exceptional - to the point where quite often we did not have to ask, our needs were preempted! We found the entertainment to be the best of any hotel we have stayed... More 

Was this review helpful? Yes 11
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

really amazing holiday,excellent food,rooms,service,amazing beach and sea.very difficult to find negative points..only lack of daytime entertainment and maybe some staff not nicely waiting for tips.but this i knew before booking rooms-we had 3rd floor room .everything worked as should when we arrived.later on problem with shower..sorted in 15mins..very nice and clean restaurants and food:amazing,amazing,amazing.always something nice to eat..just be careful.... More 

Was this review helpful? Yes 4
Emsworth, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel, rooms are spacious, clean and comfy. The optic on the wall was a lovely welcome after 10hours, fridge stocked daily. The food presentation in the buffet restaurant was like a 7 star hotel, absolutely beautiful to look at 'even though not all tasted as good as it looks' but a big congrats to the chefs. Staff were all... More 

Was this review helpful? Yes 5
Tonawanda, New York
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We vacationed here May 2 to May 8th. What a fantastic experience!!! We came with a party of 8 and everyone agreed it was our BEST vacation ever! The staff is so friendly and accommodating! They truly act like their job is to make sure you have a great vacation! They work tirelessly and long hours but are always smiling... More 

Was this review helpful? Yes 7
Hotel Review Summarization

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)
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