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Hotel Riu Palace Macao

4.0 of 5 Playa de Arena Gorda, Punta Cana, Dominican Republic
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#27 of 100 Hotels in Punta Cana
2,065 Reviews 4 of 5 stars
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Hotel Riu Palace Macao
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Hotel Riu Palace Macao
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2,065 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
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  • English first
  • French first
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  • Italian first
  • Polish first
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18 reviews 18 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just returned from the Macao Sept. 28. This was our second visit to this resort and first time being adult only (very nice feature). Room was nice and always clean, plenty of hot water, fridge was always stocked and cold. A/C worked great. Steak house was the best restaurant we went to but the buffet was fine for us and... More

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Maryville, Tennessee, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked our September trip to the Riu Palace Macao back in March, so I had all summer to keep up with the reviews. I'm absolutely amazed at how anyone could trash this resort. We joked many times during our stay about some of the negative things we read, there's too much seaweed on the beach, can't be a 5... More

Was this review helpful? Yes 7
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 10 days, hotel nice enough but could not get on with the food situation so many flies landing all over it which of course completely put us off, i believe this is why we heard many reports of sickness and upset tummies whilst we were here. Wouldnt stay again will try somewhere else next time.

Was this review helpful? Yes 2
Birmingham, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On arrival we were given a room on the 2nd floor with a view of the beach. The room was spacious, clean and tidy with a giant bed and a good mattress. The only moan if any was that the wifi in the room was hit and miss and there wasn't a bath tub. Each day there were plenty of... More

Was this review helpful? Yes 1
Irving, Texas
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed @ the Riu Palace 09/15-09/22/14. The room was fantastic, just like the pictures. The housekeepers were so sweet & friendly. The food was great with a very wide selection. The most outstanding feature of the hotel was the service. I have stayed in many resorts but this was the best ever! I was a little taken back when... More

Was this review helpful? Yes 5
Millom, United Kingdom
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just read the latest revue about the RIU Palace Macao and this is my first time writing a revue, I wonder sometimes what planet these people come from, this Hotel is fantastic it is the first time that my wife and I have stayed at a Riu Palce and the name says it all. From the start of the holiday... More

Was this review helpful? Yes 17
Runcorn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just arrived back from Punta Cana Dominican Republic, stayed at the Riu Palace Macao not to be confused with Riu Palace Bavaro or Riu Palace Punta Cana. This is a great hotel for adults only, the hotel is worthy of its five star rating. The best staff ever from the front desk to the entertainment team who are on the... More

Was this review helpful? Yes 7
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived on Monday afternoon and as many reviewers have mentioned here the room switch is a common practice. Upon arrival I was initially given a room on first floor but as we were checking in it was moved to the ground floor. We were told we would be moved but that never happened. The front desk staff doesn't care... More

Was this review helpful? Yes 5
Atlanta, GA
Top Contributor
98 reviews 98 reviews
41 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arrival we were greeted with a refreshing tropical drink. The staff are very friendly and attentive. The main buffet for dinner has so many choices , fish, paella, shrimp, various meats, pasta, vegetables, salad items,sushi & so many delicious desserts.For breakfast there were also many choices, different types of eggs, sausage ,pancakes, basically something for everyone. We eat well... More

Was this review helpful? Yes 14
Hastings, United Kingdom
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from three weeks at this lovely hotel, our seventh visit, the staff are like old friends and remember us every year. As usual hotel was spotless, staff were amazing, food was good a lovely relaxing holiday. The only negative is the terrace where you sit to have a drink is very noisy some evenings due to the animation... More

Was this review helpful? Yes 8
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Hotel Summarization (Beta)

What travelers say

  • Pool bar(20)
  • Very clean(11)
  • Great time(9)
  • Palm trees(7)
  • Room service(5)
  • Steak house(5)
  • Very nice(3)

Additional Information about Hotel Riu Palace Macao

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana

2,909 photos of this hotel

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All traveler photos (2212)
Room/suite (234)
Hotel & grounds (389)
Pool/beach area (545)
View from room (97)
Dining (204)
Bathroom (53)
Videos (7)
Family/play areas (11)
Business center/function rooms (19)
Other (653)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (692)
Amenities (90)
Beach (75)
Jacuzzi Suite (99)
Pool (123)
Restaurants and Bars (151)
Superior Room (85)
The Hotel (69)

Management photos: Courtesy of the property manager

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Other (6)
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