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ClubHotel Riu Bambu

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Playa Arena Gorda, Punta Cana, Dominican Republic
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ClubHotel Riu Bambu
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ClubHotel Riu Bambu
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3,615 reviews from our community

Traveler rating
    1,059
    1,256
    684
    369
    247
See reviews for
981
1,336
43
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (615)
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Swindon, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We really did come to this resort expecting to have an amazing time, and for the first couple of days our excitement glossed over the fact that this hotel is seriously terrible. The worst part was the customer service we experienced, the staff being very reluctant and constantly moody when serving or asked anything. Having to chase them down for... More 

Was this review helpful? Yes 7
Astana, Kazakhstan
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 10 days on Christmas holiday. The hotel is very big, and rooms are located in separate cottages. Meal was very tasty. We tried all the three a la cart restaurants as well. The beach is long enough. As the name suggests, the club is always loud, there were various activities and dances, even karaoke. We really... More 

Was this review helpful? Yes
TN
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The negative reviews of this resort are plain stupid. This was my second trip to this resort and will not be my last. The grounds, the resort and the beaches here are just beautiful. The staff work hard to maintain the grounds and are constantly cleaning and picking up after folks. I have never seen the likes of lazy people... More 

Was this review helpful? Yes 6
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Overall this is a great resort and I would recommend it. The buffet was very good and always fresh. The beach was wonderful and the swim-up bar was much fun, despite the many kids. My only complaint is the bed ... very hard and uncomfortable.

Was this review helpful? Yes 1
Erie, Pennsylvania
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here from april 9 through the 14th. We were celebrating our honeymoon (one year later). Booked through Apple Vacations. Transfers to and from hotel where fine. Upon arrival we were greeted by Victor. He was wonderful. explained things about the hotel and gave us map/keys ext. Our room was not ready yet, as we arrived... More 

Was this review helpful? Yes
Stephenville, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Myself and my wife visited the Riu Bambu in Dominican Republic from Mar 25th to Apr 1st 2015. before we booked our trip, I did a lot of research on the various resorts in Punta Cana. There were a lot of negative reviews regarding everything from the food to the resort grounds, so I was a little bit worried about... More 

Was this review helpful? Yes 10
Alberta
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is our third time staying here. The last time was 2008. We stayed in an upgraded room which had 1 king size bed and one couch turned into a bed for our kids. 10-7. The room was all right but nothing special. The towels always smelled musty, even after being replaced. The bed was very firm and the pillows... More 

Was this review helpful? Yes 7
Llanelli, United Kingdom
Top Contributor
58 reviews 58 reviews
8 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked to celebrate my girlfriend's 50th birthday & have just returned from 2 weeks at the Bambu. We e mailed ahead & asked for an upgraded room. They noted it & guess what-we were upgraded no problem at all! Thomson flight service from Manchester was excellent with almost free flowing Bacardi on the flight there. We'd read many reviews... More 

Was this review helpful? Yes 16
Peoria, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This hotel has not been updated since it was built, from the looks of the rooms it was probably the 1960's. No coffee pot, no washcloths and no room service. We were OK with no room service but I like to use a washcloth when I shower and have my morning coffee without getting dressed and walking 1/4 mile to... More 

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've not long got back from my stay at this hotel. I would highly recommend it. The staff were so nice and attentative. I was impressed with the service at dinner, the staff deserved every tip I gave. The food was delicious and the guys serving were very accommodating, making up fresh food upon request. The group I went with... More 

Was this review helpful? Yes 7
Hotel Review Summarization

What travelers say

  • Steak house(18)
  • Pool bar(15)
  • Very nice(12)
  • Very good(11)
  • Entertainment staff(10)
  • Palm trees(8)
  • Great time(7)
  • White sand(6)
  • Rooms are clean(4)
  • Bad reviews(3)
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Hotel & grounds (612)
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Amenities (96)
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Beach (48)
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Children's Pool (35)
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Double Room (74)
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Pool (94)
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Pool 2 (32)
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The Hotel (49)

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Room/suite (4)
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Other (11)
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