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Club Med Punta Cana

Travelers' Choice award winner
Apartado Postal | 106 Higuey Provincia La Altagracia, Punta Cana, Dominican Republic
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Club Med Punta Cana
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Club Med Punta Cana
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3,872 reviews from our community

Traveler rating
    1,915
    1,201
    450
    212
    94
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2,374
547
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Swansea County, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Just returned from the Club Med resort in Punta Cana, my wife, three year old son and I have a had a wonderful holiday. The highlight, apart from the fantastic location, stunning beach, great food and very friendly staff was the Petit Club. The staff there made our little boy feel like he was among friends for the two hours... More 

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Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We went to Club Med Punta Cana for one week with our 1 year old daughter. It was terrific to have not to travel with any cumbersome baby items (stroller, park, bottle warmer, etc.) by signing up with the Baby Club Med welcome, all those most needed baby items are brought up to your room prior to your arrival. Your... More 

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Oldwick, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We spent a full week here with the family, 7 adults and 3 babies. The location is amazing: beautiful lobby, bars, restaurants, pool and quiet, clean rooms, everything close to the beach (which gets cleaned every day). The people of Club Med are very friendly, they make a true effort for each activity but don't push you if you need... More 

Was this review helpful? Yes 1
Jupiter, Fl
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here with a large group for a conference and while the room was nice enough and the grounds are pretty, the basic lack of care in the dining rooms was appalling. Many of our group fell ill and the amount of flies in all food areas was disgusting. I could not understand why simple preventative measures such as installing... More 

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Room: We lucked into a Triton Suite. Never really used the private pool for the suites because the other pools were kid friendly. Room service is great amenity. Not 100% sure the value is there for the cost, but we enjoyed the extra space. Nothing but good things to say. Food: A 10. All around. They have everything. We had... More 

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Woodstock, New Hampshire
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Sixteen of us (8 adults, 8 kids under age 7) recently visited Club Med for a week-long vacation. Both the check-in and check-out processes were chaotic and wildly unorganized. Staff tried to remain calm during both times but the process was so uneasy for us - the guests. Specifically talking about the check-out process: guests are asked to leave your... More 

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NYC
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Our very little family (mom, papa, 2 y.o. and 3 y.o.) went to this Club Med for a week over spring break. We chose this resort b/c vacationing with little kids generally results in mom and dad feeling like we need a vacation to recover from our vacation. Since Club Med is known for it's kids' clubs (they offer care... More 

Was this review helpful? Yes 3
Boston, MA
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

First my street cred: Back when I was young and fun, my husband and I traveled to several all-inclusive resorts in both the DR and Mexico. Three kids later we're ready to roll once again, and chose to come to the Club Med at the invitation of some dear friends whose children were friends of our children. Bottom line: Although... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Visited this same resort in 2013. What a difference 2 years can make!! The staff was nearly non-existent, you can forget helpful!! The food at 1 restaurant was inedible. By the 3rd day, everyone was eating only at the Hispaniola restaurant, and by day 5, we were all sick of that one too! Several of our friends had their credit... More 

Was this review helpful? Yes 1
clubmedofficial, General Manager at Club Med Punta Cana, responded to this review

Thank you for your review, we are disappointed that your second visit was not as enjoyable as your first visit. Your concerns are taken very seriously and we hope that we can welcome you to another Club Med resort in the future to demonstrate that this experience was the exception to the rule and that Club Med will always continue... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Not sure where to start. The grounds were excellent and the view outstanding. But the lack of maintenance on the rooms made our stay pretty miserable. The AC never cooled below 76 and maintenance men came twice. If you speak Spanish you might be able to communicate the problem more effectively , but him taking a towel wiping off the... More 

Was this review helpful? Yes 2
clubmedofficial, General Manager at Club Med Punta Cana, responded to this review

Thank you for your review. We are disappointed that you were not satisfied with your recent visit to Club Med Punta Cana. We strive to offer quality fun and an enjoyable vacation for all of our guests and apologize if our efforts fell short in these areas. We will forward your feedback to the appropriate teams for resolution. We hope... More 

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