Club Med Punta Cana resort is in a stunning location with its own private beach, only a short transfer from the airport. The ground staff are up early and work hard to keep the seaweed on the beautiful beach to a minimum, so it looks inviting, just like a picture post card, with white sand and clear turquoise water. I...
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We picked this Club Med because had heard wonderful things about their teen club Passworld. This vacation was a celebration for my youngest daughter's 16th birthday. I was a little nervous that she was going to feel that she was too old for this and that she would get bored because it was like "camp". The GO's are amazing with...
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Went week of May 1st, 2012, Had a great relaxing time,,, food was good. GO's very helpful and friendly,,,great warm reception from beginning to end. special thanks to the Chefs and wait staff, the local people made this resort a very positive experience.
The only issue is the poor WiFi service,,, but I have to complement the front desk staff...
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Gorgeous! The resort is stunning! The beach and pools are wonderful. We went the first week in April, 2012. My 11 year old and 13 year old children did not want to have anything to do with the teen club.
G.O.'s- The Teen Club, called Passworld, is located at a skate ramp. It made Club Med worth the money! After...
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Dear cnafrands,
Thank you so much for taking the time to write a review of your stay at our Punta Cana resort! It sounds like your whole family had a great time! We’re so happy your children got involved in all of our great amenities. We appreciate all of your feedback! We hope you come back and visit us soon!...
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We went to club Med Punta Cana with high hopes, and 3 people whom we know and trust went the year before and said it was great. We have 3 kids under 7 so were looking for a relaxing vacation. The greeting at the hotel was very low key (not what I remember from going to club Meds as a...
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Dear nicole i,
We’re sorry to hear that you weren’t satisfied with your vacation at our Punta Cana resort. We pride ourselves on helping you create unforgettable vacation memories, and we apologize that our accommodations did not meet your expectations. We’re happy you enjoyed spending time on our beautiful beaches and that your kid’s had fun at our Kid’s Clubs....
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The location is amazing, the place is beautiful, the club med concept is as always great. When they say water sports is included - they mean it. No lines no hassle. But the is the second time my family visited the place and the second time we all got diarrhea!!! We spoke to othe guests - a lot of them....
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Dear VengaViajar,
We’re very sorry to learn that you and your family were not able to fully enjoy your stay. Customer service is of the utmost importance, and we deeply apologize for your poor experience. We are addressing your comments immediately in hopes of bettering the Club Med experience for future guests. Thank you for alerting us to your concerns....
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This was our second trip to this resort. We had a great time last year and we were looking forward to another relaxing vacation.
My theme for the week was keep calm and carry on.
What we liked - CM PC has a beautiful location and it is only a short drive from the airport. When the GOs are good,...
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Reviewed April 28, 2011
Dear ThatBrunette,
Thank you for taking the time to share your experiences with us. We apologize that your second visit to our resort did not meet your expectations or our high standards. Please know that we truly value your insights regarding our staff, WiFi and accommodations. We regret to hear that you became ill and certainly hope that you are...
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This was our first Club Med experience. As new parents, we were looking for a baby-friendly hotel and we were also hoping for some R&R. We chose this hotel specifically because of their Baby Welcome Program and Baby Club. It allowed us to really enjoy our vacation as a family.
The room is spacious and we appreciated the fact that...
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Dear Mccoyote,
We’re so happy you enjoyed your first Club Med experience! It really sounds like you were able to spend quality time together as a family and enjoy all of our fun activities, and that is what we aim to provide! We’re so happy your daughter loved our Baby Club! We’re sorry you weren’t completely satisfied with your accommodations....
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We recently traveled to Club Med Punta Cana, and had a great time. I wanted to share some of my pro's and con's. Overall it was a very nice vacation. I traveled with my husband and 16 month old daughter
1) Kids Club - it was amazing. The flexabiliy was great. The people are very warm, caring, and organized. Some...
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Dear kitnyc,
Thank you for taking the time to write a review about your vacation at our Punta Cana resort! We’re so glad to hear you were able to explore all of our amenities such as our kid’s clubs, spa, and water sports. We’re happy to learn that you enjoyed our dining options. We’re sorry that our rooms were not...
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This was our first club med trip. We were there in April with our 18mo and 4yo. While the pool and the beach are beautiful, the rooms are tiny and in great need of repairs (tiles falling off, plaster coming off the walls). The rooms and sheets were also dirty and stained. You had to get to the pool before...
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Dear 81260745,
We are very sorry to hear that you did not enjoy all aspects of your Club Med vacation. We’re happy to hear that you loved our beautiful beaches and location, yet we apologize again that you did not enjoy our accommodations and that your needs were not met by our staff. We pride ourselves on providing our guests...
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