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Paradisus Punta Cana

Certificate of Excellence
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Playas de Bavaro, Punta Cana, Dominican Republic
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Paradisus Punta Cana
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6,495 Reviews from our TripAdvisor Community

Traveler rating
    3,755
    1,551
    573
    323
    293
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,248)
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There are newer reviews for Paradisus Punta Cana
See the most recent reviews
ottawa
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 28, 2010

As I do for every vacation down south I always do at least 3 months of research as to which resort we should go to. We are 5 star resort only......because my husband is very picky about the food. We originally booked our reservation at the Majestic Elegance but 2 days after we booked we received a phone call saying... More 

Was this review helpful? Yes 3
Toronto, Canada
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed December 22, 2010

My family and I are big fans of Paradisus, having stayed at the Paradisus in Cancun and in Costa Rica. We always look for a Paradisus when planning a vacation. Needless to say, we went with very high expectations to Punta Cana. Whereas this resort lived up to its reputation, there are the small little things that make you wonder... More 

Was this review helpful? Yes 1
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your vacation, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion. With... More 

Toms River, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2010

Truly paradise, location was beautiful, water serene, grounds were awe inspiring & very tropical exactly what I was hoping to see. The lobby is something to see with it's water gardens and open air feeling. Our room was very spacious and luxurious and that was just the "garden room". The staff goes above and beyond to make sure that your... More 

Was this review helpful? Yes 1
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, We are grateful for your comments; it is a real pleasure for us to learn that we have achieved our goal of provides quality service beyond our guest’s expectations. We are looking forward to have the opportunity to serve you here at our Paradisus Punta Cana Resort "your home away from home" in the Caribbean. Best regards, The... More 

Paris, France
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 19, 2010

We have been chilling for 9 days at this resort and we loved it. We had a junior suite in "the Reserve" and it was perfect and very Zen. The layout of the resort is spacious with big beautiful gardens and even a mangrove area. The beach is beautiful too, though not secluded. You can tell from the look of... More 

Was this review helpful? Yes 3
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, We would like to express our thanks for your valuable comments, we must say that we experience a great satisfaction when we receive so many memorable remarks from our valuable guests; it gives us the approval and the energy to keep going all the way long and becomes a reward to us since our main purpose is to... More 

Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2010

We thoroughly enjoyed our stay of 11 days at this resort. Our stay was just before the high season and the resort was not full to capacity. Great for us. No reservations needed for any of the restaurants. No line-ups at the bars to get a drink. Lots of seating available in the lobbies and no problem getting lounge chairs... More 

Was this review helpful? Yes 3
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Thank you very much for let us know about your recent stay. At the Paradisus Punta Cana we have the commitment to provide quality service beyond our guest’s expectations, and it is a real pleasure for us to learn that we have achieved our goal. This definitely strengthens our philosophy of seeking the highest level of excellence in... More 

Mid Florida, Florida
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2010

Like many others we were a little nervous about all the reviews but were VERY happy when we pulled up to the Paradisus and checked in! The hotel is beautiful! We were staying in the Reserve and were brought over to that check in area to check in. I was a little disapointed because we had informed them it was... More 

Was this review helpful? Yes
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, On behalf of the entire Paradisus Punta Cana staff, I would like to thank you for the kind remarks you have written about our facilities and the treatment you received during your vacation at our Hotel, in our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our... More 

Temperance, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2010

This was the best vacation ever! We met my best friend and her husband and family there for her 40th birthday. We upgraded to the Royal Service and it was worth every penny. Personal attention, waiters on the beach bringing drinks to us, perfect location to the beach.... I do not have one complaint. The staff was friendly and courteous... More 

Was this review helpful? Yes 1
Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 3, 2010

The problem with 'reviews' is you don't know who the writer is and I don't know who the reader is. We're frequent travelers. We know "the drill" in the Carribean pretty well. For those of you who are also frequent travelers, this is 'the Sandals model' and I don't have to say a lot more. It's corporate. It's about them... More 

Was this review helpful? Yes 3
Northern New Jersey
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 25, 2010

I had read a lot of negative reviews before leaving on this trip and almost switched hotels, but I'm glad that we stayed here. We took a quick 5 day trip right before Thanksgiving to get a break from work and some warm weather before the crazy holidays. The entire resort was seemed about half full. The Reserve is a... More 

Was this review helpful? Yes 5
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Thank you very much for let us know about your recent stay at Paradisus Punta Cana , It is truly a satisfaction for us to learn that you enjoyed The Reserve and had the best vacations, that makes us feel very proud of our property and the service from our staff, that contributes to experience a wonderful stay.... More 

Toronto
2 reviews
5 of 5 stars Reviewed November 15, 2010

My now husband and I travelled down to this resort at the beginning of November with over 100 family members and friends for our wedding. It was a little bit scary to pick a resort for our wedding, knowing we would have a large group go down with us and the variety of different guests and expectations that they would... More 

Was this review helpful? Yes
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, First of all, our congratulations on this new step on your life, we hope that your love story continues forever and love increase every day. We would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for you Wedding day, and would like to express our thanks for your valuable comments, we must... More 

Hotel Review Summarization

What travelers say

  • Royal service(75)
  • Very nice(24)
  • Great time(19)
  • Reserve section(14)
  • Pool bar(10)
  • Very good(5)
  • Main lobby(4)
  • Golf cart(4)
  • Very friendly(4)
  • Time share(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (46)
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Luxury Junior Suite (80)
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Royal Service Luxury Garden View with Private Patio (67)
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The Hotel (113)

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Hotel & grounds (14)
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View from room (5)
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