We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 101 Punta Cana hotels

Paradisus Punta Cana

4.0 of 5 Resort (All-Inclusive)   |   Playas de Bavaro | Punta Cana, Punta Cana, Dominican Republic
Hotel website
Hotel amenities
Special Offer
Up to $1500 Resort Credit
Save Saved
You added Paradisus Punta Cana to your Saves list
Paradisus Punta Cana
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
79%
Ranked #29 of 101 hotels in Punta Cana
A recent review
5 of 5 stars Reviewed October 18, 2011
fanHollywood_Florida Hollywood, Florida
  • Overview
  • Reviews (4,801)
  • Photos (4,297)
  • Similar Hotels
  • Amenities
  • Q&A (3)
  • Room tips (903)
  • Location
  • More
Write a Review

4,801 people have reviewed this hotel

Traveler rating
    2,612
    1,176
    471
    284
    258
See reviews for
1305
1905
77
125
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (903)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for Paradisus Punta Cana
See the most recent reviews
Cranbury, New Jersey
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 19, 2011

Let me start out with the most concerning part of my trip. My 5 year old daughter fell in the bathroom and got a nasty cut on her chin. The staff sent us to their on-site clinic which confirmed our suspicion that she needed stitches. We were charged $165 for that advice plus a band-aid. After the clinic we asked... More

Was this review helpful? Yes 5
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Josh N. Before anything thank you for choosing us. I am deeply sorry about your daughter’s accident, although I’m glad that you have shared your experience with us, direct feedback from our guests is the most valuable advice we can receive. It allows us to recognize our areas of weakness and make appropriate adjustments to our services and processes.... More

Hollywood, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2011

i recently got married at Paradisus Punta Cana. I heard about this resort from two friends who had also gotten married here in the past. the hotel was absolutely gorgeous! The reviews are dead on when they say you have to walk a lot. the grounds are massive but golf carts come around every 5-10 minutes. The service is outsatanding... More

Was this review helpful? Yes 1
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, First of all thank you for choosing our Paradisus Punta Cana. It is more than just a pleasure to learn about your experience with us and that our facilities have met your needs and expectations, for that is our number 1 priority to make the stay of our guests as pleasant as it is possible. I appreciate your... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2011

I had a marvelous time at Paradisus Punta Cana and I didn't want to leave! This is hands down the best Punta Cana resort I've been to and I would go back in a heartbeat. All the employees were extremely attentive and friendly. We stayed in the Reserve area because of a complimentary upgrade and it was well worth it... More

Was this review helpful? Yes 1
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Anya C. First of all, we would like to thank you for your preference in selecting our Paradisus Punta Cana Resort, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion. We appreciate your... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 13, 2011

oh how I want to go back ... carts to drive you around ... the beach & body surfing ... comfortable rooms and beds ... super friendly staff ... and the most amazing food and ice frappe drinks. There are fine dining restaurants and the buffet restaurants. The food in the restaurants was amazing (I didn't care for Fuego though).... More

Was this review helpful? Yes
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Amelia K, First of all thank you for choosing us. It is truly a pleasure for us to learn that you enjoyed your stay with us and you may rest assured that your comments have been forwarded to the various Departments of the Hotel. We appreciate you taking your time to tell us your experience it is of great... More

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2011

My friends and I recently enjoyed a great group vacation at the Paradisus. We occupied 3 rooms in total (Junior Suites at The Reserve). We arrived in the early evening and the check-in process was very swift and efficient. We were personally greeted by the manager (Mr. Vito) who really made us feel very welcome. The suites were very luxurious,... More

Was this review helpful? Yes 2
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Lazie Bons, First of all thank you for choosing us. I am so pleased to learn that you and your friends had such a pleasant time at our Paradisus Punta Cana, this assures me that our staffs efforts to give our guests the best quality possible has been accomplished. On behalf of the entire Paradisus Punta Cana staff, I... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2011

My partner & I spent a week there for our honeymoon. The whole stay was amazing- from the first impression to the goodbyes. Very friendly, subtle and helpful staff. The spa experience was pure bliss and the food was stunning. Needless to mention that I didn't want to leave. I had a wonderful time there and would gladly recommend this... More

Was this review helpful? Yes 1
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Caline D. First of all thank you for choosing us. It is a pleasure to learn that your experience with us has been pleasant, for to us that is our number 1 goal, to provide our guests with the best quality possible and I am more than pleased to know that the effort of our staff to achieving that... More

Toronto, Canada
1 review
5 of 5 stars Reviewed October 11, 2011

We went with our friends Dianne and George via Air Canada Vacation Royal Service. We travelled executive class with all the amenities lots of leg room. The service, food and drinks were great and we enjoyed our time waiting for departure in the Maple Leaf lounge When we arrived at the resort we had special check in the Royal Service... More

Was this review helpful? Yes
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Bill D. First of all thank you for choosing us. It is more than a pleasure to learn that your experience here in Paradisus Punta Cana has been of your total pleasure, assuring us that our staffs’ efforts to providing our guests with the best quality possible has been met. I assure you that your comments will be forwarded... More

Port Louis
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2011

I recently stayed there and throughout the hotel, staff and service is absolutely top. A word for the staff who couldn't do enough for you but still managed to stay in the background and remain unobtrusive. They really go out of their way to make the stay special. I have to say that all the staff members were very wonderful... More

Was this review helpful? Yes 1
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Muriel, First of all thank you for choosing us. I am more than pleased to learn that your experience has been of your complete pleasure assuring me that our staffs efforts have met their goal, the complete satisfaction of our guests by providing them with the best quality possible. I assure you that your comment has been forwarded to... More

Boston, Massachusetts
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 9, 2011

Never never again. By far the worst hotel service I have ever experienced. The people were rude, unfriendly and not helpful at all. My luggage was lost by the airlines and when it was returned to the hotel, the customer service put my luggage on a lost and found bus. I had be to customer service twice that morning, I... More

Was this review helpful? Yes 3
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Jenna S. First of all thank you for staying at Paradisus Punta Cana. I am glad that you shared your experience with us. Direct feedback from our guests is the most valuable advice we can receive, for it allows us to recognize and improve our areas of weakness. Our main goal is to provide our guests with the best... More

Mississauga, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2011

I recently went to the Dominican Republic for my honeymoon and stayed at the Paradisus Punta Cana. My husband and I stayed in a Royal Service Suite with an ocean view and a jacuzzi. The suite was spotlessly clean, spacious, tastefully furnished, and the bed was so comfortable I wish I had the same at home! We couldn't have dreamt... More

Was this review helpful? Yes 3
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this review

Dear Suzanne A. Before anything thank you for choosing us. I am more than happy to hear that your experience with us has been of your complete pleasure, which assures that our commitment to giving our guests the best quality possible has been met. Be sure that your comment and compliments have been forwarded to our departments in order to... More

Owners: What's your side of the story?
If you own or manage Paradisus Punta Cana, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Paradisus Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Royal service(90)
  • Very nice(30)
  • Great time(24)
  • Reserve section(18)
  • Pool bar(10)
  • Lobby bar(6)
  • Golf cart(5)
  • Very good(5)
  • Time share(4)
  • Regular rooms(4)

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro | Punta Cana, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Paradisus Punta Cana 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Melia, Expedia, Amex, BookIt.com, Tingo, Booking.com, Caribbean Online Mgt Corp., Travelocity, BookingOdigeoWL, Priceline, Hotels.com, getaroom.com, Venere and Otel so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort

4,297 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3478)
Viewed
Pool/beach area (829)
Viewed
Hotel & grounds (599)
Viewed
Room/suite (352)
Viewed
Dining (231)
Viewed
View from room (95)
Viewed
Bathroom (50)
Viewed
Family/play areas (22)
Viewed
Business center/function rooms (25)
Viewed
0:40
Videos (1)
Viewed
Other (1274)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (718)
Viewed
Amenities (200)
Viewed
Beach (46)
Viewed
Luxury Junior Suite (80)
Viewed
Pool (19)
Viewed
Restaurants and Bars (193)
Viewed
Royal Service Luxury Garden View with Private Patio (67)
Viewed
The Hotel (113)

Management photos: Courtesy of the property manager

Viewed
All management photos (102)
Viewed
Pool/beach area (20)
Viewed
Dining (16)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (14)
Viewed
View from room (5)
Viewed
Business center/function rooms (6)
Viewed
Family/play areas (3)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Punta Cana with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#12 Casino Hotel in Punta Cana #21 Spa Hotel in Punta Cana #24 Luxury Hotel in Punta Cana #24 Top resorts Hotel in Punta Cana #26 On the Beach Hotel in Punta Cana #33 Romantic Hotel in Punta Cana #39 Family Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury Suites and an exclusive Garden Villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own Casino, an incredible Spa For Kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The Resort features 688 oversized suites including 143 Royal Service Suites and 4 Ambassador Oceanview Suites, plus a one-of-a-kind oceanfront Garden Villa. ... more   less 
Number of rooms
688

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Paradisus Punta Cana and other travelers.
3 questions
Questions? Get answers from Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer