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Paradisus Punta Cana

Certificate of Excellence
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Playas de Bavaro, Punta Cana, Dominican Republic
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Best prices for: 1 room 1 guest
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Paradisus Punta Cana
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Paradisus Punta Cana
Paradisus Punta Cana
Paradisus Punta Cana
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6,431 reviews from our community

Traveler rating
    3,714
    1,536
    566
    323
    292
See reviews for
1,775
2,567
98
196
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,234)
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There are newer reviews for Paradisus Punta Cana
See the most recent reviews
Rancho Cucamonga, California
1 review
5 of 5 stars Reviewed June 18, 2013

We visited this all-inclusive resort for 7 amazing days!! The staff was awesome, and made the trip so much fun! The grounds are beautiful, Restaurants were delicious, and the nightly shows and dancing made every night memorable!! Looking forward to a return visit, and hope to see some of the same amazing staff: Julio Nice, Maikel, Edrey, Fabio, Pepe and... More 

Was this review helpful? Yes
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Sherri, It was a big pleasure for us to host you! We are very happy to read that you enjoyed your vacations with us as well as our entertainment team. We will share your comments with them and with their departments. They do deserve recognition from all of us! Thank you so much for writing us, we hope to... More 

Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2013

After much research we selected Paradisus for our family vacation this year and could not have been happier with our choice. (My wife and I plus our 2 boys 8 & 5 years old) The food was more than adequate at the buffets, plus, thanks to our vacation host Marino we were able to eat at the formal restaurants 5... More 

Was this review helpful? Yes 1
Beverly Hills, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

We had a great time at the hotel! It´s a fun place but not the party-crowd type of hotel. The beach is beautiful and long. The waves are fun to jump and really enjoy the ocean. It´s hot!!! We loved the pool and the services around it, with the waiters serving cool drinks and snacks available almost all day. We... More 

Was this review helpful? Yes 1
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Calia, Receive warm regards from Paradisus Punta Cana! Thank you for taking the time to share with us and other clients such positive feedback. It is always wonderful for us the read from our guests that they have enjoyed our premises and our services; it is our main goal to provide you the best reasons to keep coming back... More 

Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 18, 2013

My boyfriend and I visited this resort last week and it was the best vacation ever. The resort grounds were much nicer than I had anticipated, it was gorgeous. We arrived at night time and the entrance was lit up with purple lights, it was really pretty. The beach was really nice too, the waves were fun. At night time... More 

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Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Tina, Sunny greetings from Paradisus Punta Cana! Thank you for selecting us as your holiday destination. We are happy to read that you and your partner could enjoy our beautiful facilities! We can proudly say that all the input dedicated to the ambiance is paying off with our guest’s amusement! We will congratulate our Food and Beverage department for... More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 18, 2013

We arrived at noon and our room wasn't ready. We couldn't go to eat or get a drink because we didn't have out bracelet. We couldn't get our bracelet until we checked in. Finally at 3:30 they checked us in. This was the start of many problems! 1. Power went on and off when we called they said that section... More 

Was this review helpful? Yes 5
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 18, 2013

My room key stopped working 3 times over the span of my 3 day stay. I normally have high patience for such things, but the main lobby is far from where we were staying so I would need to trolley it there and back... every single time. In addition, they offer barely any information on what is going on in... More 

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Plano, Texas
1 review
5 of 5 stars Reviewed June 17, 2013

We visited the resort for my friend's wedding. We decided to stay 7 nights and so glad we did. The restaurants are great and the staff is very nice. You might think that in an all-inclusive, the service is slow. Not here! If you visit this resort, find these people at the Gabi Beach bar. They're great: Jose David, Norkis,... More 

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Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Luis, Thank you for selecting Paradisus Punta Cana as your holiday destination. We are glad that you decided to visit us! We would like to remind you first, that we are LuxClusive! what makes us entirely different from being just and All Inclusive Resort ! our philosophy of Pure Freedom is what we want you to breath and cherish... More 

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 17, 2013 via mobile

I originally booked this hotel and upon my first day I upgraded to the "reserve" portion of the hotel. This hotel is rundown and needs desperate renovations and cleanliness. The hotel can do a better job at maintenance for sure. If your looking for a clean and put together place DO NOT BOOK HERE!!!!! Book at the reserve instead or... More 

Was this review helpful? Yes 1
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Thank you for sharing your thoughts and concerns regarding your recent stay at Paradisus Punta Cana. We appreciate very much our guest’s feedback, because thanks to them we can identify our improvements areas. First of all we feel sad that our premises didn’t match with you expectations, but we can definitely assure you that we are currently working... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed June 16, 2013

My husband had a wonderful time at Paradisus. The Royal Service was absolutely wonderful. Carlos Pepen was our butler, and he is the best!!! He made this trip the best trip ever. We would go back in a second! Jeremia Moto, Benita Mercedes, and Matiel Reyes always went above and beyond to make us happy. Benita, learned all of our... More 

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Verbank, New York
1 review
5 of 5 stars Reviewed June 16, 2013

We stayed at the Paradisus Resort for six days of relaxation and pampering! The grounds of the resort were gorgeous and the service was outstanding. We had the Royal Service which entitled us to a personal butler. Our butler Argenis was absolutely outstanding! He took care of any need we had and really seemed to care about making sure our... More 

Was this review helpful? Yes
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Stacey, Sunny greeting from Paradisus Punta Cana! On behalf of our entire team I would like t thank you for selecting us as your holiday destination. We are truly happy that our Royal Service went beyond your expectations, because our goal is to always surprise our guests with excellent service and facilities. It is wonderful to know that each... More 

Hotel Review Summarization

What travelers say

  • Royal service(75)
  • Very nice(24)
  • Great time(19)
  • Reserve section(14)
  • Pool bar(10)
  • Very good(5)
  • Main lobby(4)
  • Golf cart(4)
  • Very friendly(4)
  • Time share(4)
Questions? Get answers from hotel staff and past guests. Ask a question

5,185 photos of this hotel

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Hotel & grounds (792)
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Dining (360)
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Bathroom (71)
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Room/suite (469)
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View from room (122)
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Family/play areas (52)
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Business center/function rooms (28)
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Videos (1)
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Other (1294)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (200)
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Beach (46)
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Luxury Junior Suite (80)
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Pool (19)
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Restaurants and Bars (193)
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Royal Service Luxury Garden View with Private Patio (67)
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The Hotel (113)

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Pool/beach area (20)
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Dining (16)
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Room/suite (20)
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Hotel & grounds (14)
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View from room (5)
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Business center/function rooms (6)
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Family/play areas (3)
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Other (18)
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Amenities