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Paradisus Punta Cana

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Playas de Bavaro, Punta Cana, Dominican Republic
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Paradisus Punta Cana
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6,721 Reviews from our TripAdvisor Community

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Traveler rating
    3,908
    1,597
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    327
    297
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,295)
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    (6721)
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There are newer reviews for Paradisus Punta Cana
See the most recent reviews
Cumberland, Rhode Island, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2013

I booked this vacation through Liberty Travel in Swansea MA, this was the first time I ever went with my to Punta Cana, Dominican Republic.. I read alot of reviews and was very afraid of what I have done by booking this vacation.. I read alot on negatives about this resort...but when we arrived at the resort..It was so beautiful..... More 

Was this review helpful? Yes 1
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Paula, Thank you so much for choosing us as a destination for your vacation. We are very happy to know that you decided to give us the opportunity to host you and even more to learn that we have provided you a memorable experience! I will extend your gratefulness to our associates especially to Juan, Marcos and the whole... More 

Miami, Florida
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 13, 2013

What makes this a great hotel and a wonderful trip in general is the animation groups. Specially Julio Nice & Mikael (chocolate mala suerte) they were the greatest. They make us feel really special to the point that we missed them when they were not around. Entertainment is primordial for a fun stay, and they deliver twice over, dancers interact... More 

Was this review helpful? Yes
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Eric, Thank you very much for taking the time to write us your feedback. Reading comments like yours always made our day; it motivates us to keep on going working with the passion and striving for your satisfaction as a main goal. I will make sure to share your words with our full of energy and excellent animators. They... More 

Miami, Florida, United States
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 13, 2013

First I want to say that our experience was awesome and everyone was great. Standouts are Rodolfo Pena and Marcelo Sanchez from the Gabi Beach Bar, and Julio Nice from the activities department. They had a BBQ on the beach followed by a beach party that was awesome! We had a great time and would recommend this resort to anybody.... More 

Was this review helpful? Yes 1
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Alex, Thank you for your review. It is a satisfaction reading that you got to enjoy a lot of our facilities and that we meet your expectations in each of them. Your congratulations on Rodolfo Pena, Marcelo Sanchez, Julio Beras (nice) has been shared with them and their department as a recognition for a job well done. We look... More 

West New York, New Jersey
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 12, 2013

the best part of our stay was the animations crew ... they were so good i cant get their names out of my head ... for example Julio Nice and Massiel Nelkitts . there are a few more but these 2 made us feel so special .. the attention they gave us was over extraordinary .. my son adored them... More 

Was this review helpful? Yes
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Jose, Thank you so much for sharing with us your great time in our Resort. We are very proud of our entertainment associates, as we have stated in other guest’s comments, so it means a lot to us to learn that our guests are so proud as well. We hope to have the opportunity to host you again in... More 

Birmingham, Alabama
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 12, 2013

This all inclusive resort was located on a naturally beautiful and peaceful beach on the Atlantic Ocean. The rooms and facilities were clean, although the guest rooms were a bit dated. The goal to provide excellent service and attention to the guests was often stated, but not always fully executed. All staff members greated you with a smile and a... More 

Was this review helpful? Yes
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear guest, Thank you so much for your feedback. We are glad to read that you found the resort to be a beautiful and peaceful place to relax and that you had enjoy our facilities and location. However it is a pity for us that we did not meet your expectations with some of our services and we sincerely appreciate... More 

North Massapequa, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 12, 2013

This is my second trip to Punta Cana, I swore after my first trip I would never go back. We stayed at the Occidental it was horrible I hated every moment of that trip. We picked Punta Cana again because we have a 2 year old and did not want to a long flight, I heard that the Reserve at... More 

Was this review helpful? Yes
miami
1 review
5 of 5 stars Reviewed August 11, 2013

My family and i just spent a week at Paradisus punta cana, and we had the best time, the food was great, Liquor was perfect, the rooms the pool the beach the restaurants were awesome the people that works there are the most respectful and super attentive people ever very friendly room services 24 hours, the shows and activities during... More 

Was this review helpful? Yes
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Giselle, Sunny Greetings from Paradisus Punta Cana! We are delighted to read that you spent the best time in our property. Our associates and I really enjoyed learning that our services and facilities exceed your expectations, especially the animation team from which I will like to extend you our most sincere thanks. We will be more than happy to... More 

Swords Creek, VA
1 review
3 of 5 stars Reviewed August 11, 2013

Sights were beautfiul, resort was beautiful. very clean... Jorgeluis Vilorio was the most knowledgeable staff member at the whole resort. In my opinion if he had be managing the resort I would not have had some much bad communication with everyone. Front desk spoke perfect english until you had a problem, then magically they didnt know anything. Long story short.... More 

Was this review helpful? Yes
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Sam, Thank you so much for taking the time to air your experiences with us. We pride ourselves in providing an exceptional experience to our guests, reason why it saddens us to read that we did not meet your expectations with some attentions. We do indeed value your observations as well as your recognition on Jose Luis Vilorio and... More 

Miami, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 10, 2013

I normally don't write reviews in internet but in this case I have to say that I owe them one.. I have to say that the attention and service in this resort is excellent, not only professionally but personally as well.. The teams at the Reception, Royal Service lounge, Restaurants and Beach are very friendly and professional and with a... More 

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 10, 2013

This was our first trip to the Dominican. Family of 3 including my 8 year old son. Usually we travel to Mexico having been 10 times to the Mayan Riviera, Playa De Carmen, and Puerto Vallarta. Pro's Absolutely amazing beach Stayed in a recently renovated suite near the main pool. Room 2103 in Block 10. Very Nice with a Jacuzzi... More 

Was this review helpful? Yes 2
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Thank you for having chosen Paradisus Punta Cana for your first visit to the Dominican Republic; it is an honor for us to have had the opportunity to show you this great Paradise. We would like to thank you for taking the time to share this review with us, it is very important for us to know from... More 

Hotel Review Summarization

What travelers say

  • Royal service(75)
  • Very nice(24)
  • Great time(19)
  • Reserve section(14)
  • Pool bar(10)
  • Very good(5)
  • Main lobby(4)
  • Golf cart(4)
  • Very friendly(4)
  • Time share(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (370)
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Amenities (200)
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Beach (46)
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Luxury Junior Suite (80)
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Pool (19)
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Royal Service Luxury Garden View with Private Patio (67)
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The Hotel (113)

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Dining (16)
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Room/suite (20)
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Hotel & grounds (14)
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View from room (5)
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Family/play areas (3)
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