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Paradisus Punta Cana

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Playas de Bavaro, Punta Cana, Dominican Republic
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Paradisus Punta Cana
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Paradisus Punta Cana
Paradisus Punta Cana
Paradisus Punta Cana
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6,160 reviews from our community

Traveler rating
    3,532
    1,474
    551
    315
    288
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1,688
2,448
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midland, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I just came back from staying at the Paradisus Punta Cana resort from April 2 to April 9th for a lovely wedding. The only thing we couldn't find was a variety of vegetables. They didn't have care carrotts, corn, beans, cauliflower, they offered a bake potatoe at the ala carte restaurants

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent pool service people helpful always smiling. Big pool. Jensy rijo is the man by the pool! Great drinks great service. Juan Batista amazing bar service! Room ac needs some improvement 25 degrees is the lowest it will go in the daytime. Chicken nuggets are delicious!

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Jensy Rijo was so kind and helpful! He was always asking to serve us drinks by the pool. The food was really good too. Lobster on the buffet! Our basic room wAs very clean and comfortable. I highly recommend this resort.

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This is our second family trip to this resort and the service was and still is impeccable!!! Santos polanco, jensy rijo Juan Cruz Wendy Nunez and Stephanie Ruiz were absolutely amazing. They went out of their way to make dinner reservations, cabana reservations and service, they helped us to arrange a boat trip. Santos even had toys for the kids... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

this time my vacation was wonderful at Paradisus Punta Cana, i liked everything, restaurants, the beach beautiful overall very nice people, especially at pool Jensy Rijo, Santo Polanco, Juan Cruz, Wendy Nuñez.

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1 review
3 of 5 stars Reviewed 2 days ago NEW

Very spotty and sluggish service. We saw several rooms (it just so happened, no more details), none was truly clean (again, no more details). There have to be some sewer issues. There is a constant unpleasant smell. We were told by the locals that the sewer water is being used for irrigation. Very well might be the case. Does not... More 

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Midland, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently went with a large wedding group & had an excellent time. The food was great & our room was awesome. Everyone was extremely kind & friendly! We mainly ate in the buffet restaurant. Ask for Sam-well (Samuel). He's great! A special note goes to "Juan" at the swim-up bar. Mucho gracias Juan from Karen! You work your butt... More 

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Goodhue, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from 5 day stay at Paradisus Punta Cana and I was very impressed with the staff, drinks, food, beach, and the activities offered. This is a very large resort, that is situated on beautifully landscaped grounds. We had a room, in building 26, that was very close to the beach and near many of the bars and restaurants.... More 

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Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated Jeremia Matos and David. It is thanks to Employees like them that we are able to accomplish the total... More 

Toms River, New Jersey
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from our 7 Day stay at The Paradisus. From the moment we arrived we were treated with love and kindness! The reason I say love is because we traveled with my 2 sons (ages 4 and 5) EVERY single employee made a HUGE deal over my boys! My boys have VERY blonde (white) hair...so they stick out... More 

Was this review helpful? Yes 5
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated Yves, Juan, Jesus, Raymond and David. It is thanks to Employees like them that we are able to accomplish... More 

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Visited this beautiful Resort as part of a company paid trip for Top Producers. Since I paid nothing, of course it was amazing. The staff is friendly and helpful. Not all speak English, so got to use my 3rd grade level Spanish skills. It is a third world country, so although you have the comforts of a beautiful place, communication... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. Beforehand, I want to apologize for the inconveniences caused during your stay with us concerning the language barrier; for the impression you may have received, as this is definitely not our intention. I will... More 

Hotel Review Summarization

What travelers say

  • Royal service(75)
  • Very nice(24)
  • Great time(19)
  • Reserve section(14)
  • Pool bar(10)
  • Very good(5)
  • Very friendly(4)
  • Time share(4)
  • Main lobby(4)
  • Golf cart(4)
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