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All 101 Punta Cana hotels

Paradisus Punta Cana

4.0 of 5 Resort (All-Inclusive)   |   Playas de Bavaro | Punta Cana, Punta Cana, Dominican Republic
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4,823 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (910)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed at Paradisus from August 14-18th. Let me start with what I dont like then Ill get to the good stuff. Room service food sucks, gabi beach buffet sucks, Naos buffet was ok but way btr than Gabi,, aqua and fuego had the best food. I wasnt there long so i didnt get to try all the restaurants. A... More

Was this review helpful? Yes 1
Tempe
2 reviews
5 of 5 stars Reviewed yesterday NEW

Had the best time at this amazing resort. The gounds are amazing and they work tirelessly to maintain them. Would recommend this place to anyone. Friendly staff, great room, good food. I do recommend you get the Royal Service at a minimum the extra benefits come in really nice. Santo Fana, Jose Reyes, Geremia Matos, and Matiel Reyes Made our... More

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Punta Cana
2 reviews
5 of 5 stars Reviewed yesterday NEW

In this Hotel EVERYTHING was overwhalming.A 5* resort with luxury instalations but what shines the most is the SERVICE and the property cleaning!!! What a great team and service! I can mention Marcelo Sanchez ,Yael,Wendy and Amilka at the Gabi Beach Bar.Gisela Polanco was our special maid always welcoming us with a great smile.The entertainement team was great too but... More

Review collected in partnership with Melia Hotels International

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1 review
5 of 5 stars Reviewed yesterday NEW

Wow. Wow wow wow. This has been possibly the best vacation I've had and most of it comes from the awesome staff that this hotel has. All the way from Mr Juan and Maria at the lobby bar all the way to Wendy, Marcelo, Amilka, Elizabeth and more at the Gabi beach crew. It was amazing. They are there to... More

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Jamaica, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My stay at the Paradisus Punta Cana gave me the best vacation EVER! I made my reservation online through their website and booked a room in the Royal Service area (the best decision I ever made). From the minute I arrived at the hotel, I was greeted and treated like a Queen. My name was on a board at the... More

Review collected in partnership with Melia Hotels International

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Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Sunny Greetings from Paradisus Punta Cana! Thank you for selecting us as you holiday destination. Thank you for trusting us to host such an especial occasion as it is your birthday, it was a complete honor for us to serve you and provide you an absolutely amazing stay. We will congratulate our team for making your vacation a... More

Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Ill start off by saying that I was very nervous about having booked this hotel after reading the reviews by other people, thankfully they couldn't be more wrong! We checked in August 18th and just checked out earlier this morning ( August 25th). We arrived and were greeted with drinks the check in process went smoothly and didn't take long... More

Was this review helpful? Yes 1
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Receive warm greetings from Paradisus Punta Cana; thank you for having taken the time to share your experience with us. Let us tell you how much we appreciate your warm words and the recognition showed to our associates, for their exceptional labor and for providing you the service and treatment you deserve. At Paradisus Punta Cana our only... More

Chicago, Illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've been to my share of All-inclusives. They all have their ups and downs. You get what you paid for. For this resort, I'd say it is in my top three. One thing to point out: I did not have the butler or upgraded suite. Room The room layout was very similar to the Iberostar I stayed at last year... More

Was this review helpful? Yes 1
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Thank you very much for your comments; we sincerely appreciate our guests experiences redacted on this page. As the general manager of this property, I would like to deeply thank you for transmitting us your observations as it helps us improve and keep providing the best of our services. Regarding the spider found on your bed, let me... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

My family and I spent a week at Paradisus Punta Cana in the Dominican republic. We had a great time! I would definitely go back. Good service, friendly people and great surrondings. I also worked out few times and met Rafael Rodriguez, the trainer. An amazing human being. A true professional, he really knows what he's doing. His workout tips... More

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Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Daniel, Receive warm greetings from Paradisus Punta Cana resort at Dominican Republic. We are glad to know that your holidays were amazing and that our associates were able to exceed your expectations, especially Mr. Rafael Rodriguez. We will surely extend your gratitude to him, and thank him for always showing the commitment and passion for service that characterizes us.... More

Punta Cana
1 review
1 of 5 stars Reviewed 2 days ago NEW

Terrible customer service. You will not feel pampered or acknowledged. You have to chase a bartended for a drink, call room service relentlessly to have something delivered to your room which may or may not arrive. Unfriendly staff. Worst expperience for a mother daughter trip. Truly dissapointed.

Review collected in partnership with Melia Hotels International

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Babylon, New York
1 review
3 of 5 stars Reviewed 2 days ago NEW

The beach, pool and the grounds were great. Absolutely beautiful. The service was hit or miss, meaning it was either fantastic or awful. We had great people sometimes and I would like to mention by name two that stood out from the others. Manuel at the pool was flat out the best. Never a problem, always a smile and right... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Robert, Receive warm Greetings from our part, thank you for taking from your time to share your comments with us. Let us begging be telling you how much we lament the fact that we couldn’t exceed your expectations, you can be sure that your comments and concerns are already in the hands of our head departments, in order to... More

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Hotel Summarization (Beta)

What travelers say

  • Royal service(90)
  • Very nice(30)
  • Great time(24)
  • Reserve section(18)
  • Pool bar(10)
  • Lobby bar(6)
  • Golf cart(5)
  • Very good(5)
  • Time share(4)
  • Main lobby(4)

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro | Punta Cana, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Paradisus Punta Cana 4*
Reservation Options:
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Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort

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Beach (46)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#12 Casino Hotel in Punta Cana #20 Spa Hotel in Punta Cana #22 Luxury Hotel in Punta Cana #23 Top resorts Hotel in Punta Cana #24 On the Beach Hotel in Punta Cana #33 Romantic Hotel in Punta Cana #39 Family Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury Suites and an exclusive Garden Villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own Casino, an incredible Spa For Kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The Resort features 688 oversized suites including 143 Royal Service Suites and 4 Ambassador Oceanview Suites, plus a one-of-a-kind oceanfront Garden Villa. ... more   less 
Number of rooms
688

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Paradisus Punta Cana and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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