I went on this trip with a couple friends for spring break. When we got into our rooms they weren't even clean or ready for us yet. We had to call them to fix our toilet TWICE. The drinks at the bar were horrible and all-inclusive is deceiving because you only get the nasty cheap liquor. The only options you... More

We stayed here for four days in May after previously spending time at the "Now Larimar" resort about a mile down the beach. We paid an additional fee for "Premium" service and apart from a room almost on the beach feel that this was money wasted. With the odd exception, service was sullen, slow and we were made to feel... More

Was very happy with hotel, beach, and staff especially. They went out of their way to make this the best vacation ever. Room was excellent. Could find nothing wrong with this resort. Would recommend it to anyone and already have. Special thanks go out to Gisela Ventura, Miguelina Cisnero (September 29)and Max. They made our vacation special. Definitely are very... More

The beach is great, the pool area is fine, the common areas are nice, and the rooms are acceptable (bathroom really needed to be re-done - don't expect anything new or particularly nice). The food was really, really bad. REALLY bad. Some of the staff were helpful, others decidedly not helpful. We had a great time due to our group... More

This hotel needs some major service improvements. Housekeeping, reception and room service were all hostile. The food was quite low quality except for the french fries by the pool's snack bar. The drinks are good but the service just throws everything away. Sometimes I just wanted to stay at the beach because of the hotels' bad service. The only reason... More

I want to aknowledge the excelent VIP treatment at this hotel Club Premium, thanks to this amazing staff we have the best vacations ever. Anything we ask, they find the way to make it happen. Thanks Anny, Mavel and Joana for a great job. We will tell everybody about this hotel.

In my opinion This place is a five stars 4 the people were pleasure. Also, special shout out 2 Ana. Moreover, it was my birthday and she made the day special. The international dinner were a great exp. Love the shows, spainish & the dance lessons. 5-9-13 to 5-14-13 Barcelo Punta Cana

First let me say that I hesitant to go to this resort seeing the hot/cold comments. Well I absolutely LOVED the resort and so did my group of friends. Rooms: Stayed in Building 3 and had friends in Building 2. Double beds, Balcony with small table and 2 chairs, double vanity separated from the shower and toilet, Flat screen TV,... More

I stayed here from April 24th to May 1st, it was perfect. The resort is absolutely beautiful, beach, pool, resort is very clean!! Our room was lovely, we paid the extra to get the ocean view room, definately worth it. We were in room 2017. It was modern, clean. No issues. We were a minute walk maybe to pool, lobby,... More